Title: Hanoi Lake View Hotel & Travel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Lake View Hotel & Travel Lakefront hotel connected to the convention centre in Hanoi with a restaurant ![Reception](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/bbcc3a4a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double or Twin Room | Room amenity](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/ec28944a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/874d1007.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Quiet Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/817f6de3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Quiet Room | Living area | 32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/02b7286f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find this charming hotel in central Hanoi, steps from Hoan Kiem Lake. Enjoy cooked-to-order breakfast at the restaurant and relax at the bar. Rent bikes to explore nearby attractions like Thang Long Water Puppet Theatre and Hanoi Old Town Night Market. 9.0 Wonderful ## Popular amenities - - Bar - Room service - Laundry - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=16026697&PinnedHotelID=16026697&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Deluxe Double Quiet Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/0c50cf55.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Quiet Room ### Highlights Soundproofed Individually furnished Air conditioning Free cots/infant beds Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - 248 sq ft - Sleeps 3 - 1 King Bed ![Superior Double or Twin Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/17f2eb16.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Individually furnished Air conditioning Flat-screen TV Premium bedding Blackout curtains Pillow-top bed Private bathroom - Sleeps 2 - 2 Single Beds OR 1 King Bed ![Triple Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/281f444b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Individually furnished Air conditioning Flat-screen TV Premium bedding Blackout curtains Pillow-top bed Private bathroom - Sleeps 3 - 1 Queen Bed OR 1 Large Single Bed ![Junior Double Room, Lake View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/7d5ee5db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, Lake View ### Highlights Soundproofed Individually furnished Air conditioning Flat-screen TV Premium bedding Blackout curtains Pillow-top bed Rainfall showerhead - Lake view - Sleeps 2 - 1 King Bed ![Family Quadruple Room | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16030000/16026700/16026697/d5e44c38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually furnished Air conditioning Flat-screen TV Premium bedding Blackout curtains Pillow-top bed Rainfall showerhead - Sleeps 4 - 1 King Bed and 2 Large Single Beds ## You may also like Ad ![2 bars/lounges, lobby lounge, cocktail bar](https://images.trvl-media.com/lodging/5000000/4780000/4772300/4772269/65777e02.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Hanoi Landmark72 by IHG Nam Từ Liêm - Pool - Spa - Kids pool - Parking included 9.6 Exceptional 625 reviews £100 includes taxes & fees 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Landmark72.h4772269.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5521c79a-1697-4e12-94b0-771185a17d80&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/3d2731d8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free WiFi 9.0 Wonderful 1,001 reviews £103 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5521c79a-1697-4e12-94b0-771185a17d80&top_cur=GBP) Ad ![Premium Double or Twin with Old Quarter View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/118000000/117700000/117697900/117697862/a0cd16a8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hanoi Solis Hotel Old Quarter - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 420 reviews £113 includes taxes & fees 1 Nov - 2 Nov [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2025-11-1&chkout=2025-11-2&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=5521c79a-1697-4e12-94b0-771185a17d80&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Lake-View-Hotel-Spa.h16026697.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Lake-View-Hotel-Spa.h16026697.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03152%2C105.85477&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ggEEJukySboSRfjEMiJx4rPtL44=) 40 Lo Su Street, Old Quarter, Hanoi #### What's nearby - Hoan Kiem Lake - 2 min walk - 0.1 miles - Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles - Hanoi Old Town Night Market - 5 min walk - 0.3 miles - Hanoi Opera House - 10 min walk - 0.6 miles - St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles #### Getting around - Hanoi Railway Station - 8 min drive - Hanoi (HAN-Noi Bai Intl.) - 39 min drive #### Restaurants - ‪HaNoi HomeBrew - ‬1 min walk - ‪Bánh Mỳ Bà Dần - ‬1 min walk - ‪Food Corner - ‬1 min walk - ‪Bự Bánh Mì - ‬2 min walk - ‪Cơm rang, Phở Xào - ‬1 min walk ## About this property ### Hanoi Lake View Hotel & Travel Upscale hotel near Hoan Kiem Lake Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Lake View Hotel & Travel provides a terrace, a hair salon and dry cleaning/laundry services. The on-site restaurant offers breakfast. Free in-room WiFi is available to all guests, along with a bar and a business centre. You'll also find perks such as: - Cooked-to-order breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Free newspapers, concierge services and a porter/bellboy - Smoke-free property, coffee/tea in reception and tour/ticket information Room features All rooms are individually furnished, and boast comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Other conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Rainfall showers, bidets and free toiletries - 32-inch flat-screen TVs with cable channels - Wardrobes/cupboards, daily housekeeping and desks ## Similar properties ![Family Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/c5ca7d5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 10 Exceptional 1,184 reviews £38 includes taxes & fees 6 Oct - 7 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/539b0fe8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - 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23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=3798073&PinnedHotelID=3798073&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/83000000/82990000/82988600/82988573/fa5a2ce7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L’HÔTEL du LAC Hanoi Old Quarter - Breakfast included - Spa - Free WiFi - Restaurant 9.8 Exceptional 1,208 reviews £76 includes taxes & fees 7 Oct - 8 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=82988573&PinnedHotelID=82988573&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 50,000 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Ecotours - Scooter/moped rentals ### Family friendly - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre ### Outdoors - On a lake - Terrace ### Accessibility - Hardwood flooring in room - No lift ### More - 1 building - 9 floors - Built in 2016 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Optional extras - Fee for cooked-to-order breakfast: from approximately VND 100000 for adults and from VND 50000 for children - Airport shuttle fee: VND 400000 per vehicle (one-way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Hanoi Focus Boutique Hanoi Lake View Hotel Spa Hanoi Focus Boutique Hotel Hanoi Lake View & Travel Hanoi Hanoi Lake View Hotel & Travel Hotel Hanoi Lake View Hotel & Travel Hanoi Hanoi Lake View Hotel & Travel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Lake View Hotel & Travel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hanoi Lake View Hotel & Travel? > Hanoi Lake View Hotel & Travel doesn't offer parking. ### What time is check-in at Hanoi Lake View Hotel & Travel? > Check-in start time: 2 PM; check-in end time: anytime. ### What time is check-out at Hanoi Lake View Hotel & Travel? > Checkout is at noon. ### Does Hanoi Lake View Hotel & Travel provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies. ### Where is Hanoi Lake View Hotel & Travel located? > Located in Old Quarter, this hotel is steps away from Hoan Kiem Lake Weekend Walking Street and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 24 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hanoi Lake View Hotel & Travel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 10 Amenities ### 9.2 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 20 8 - Good 2 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### helen 17 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful, nice and quiet rooms, good location, good breakfast with lake view. ##### helen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### lee 25 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am not sure how this hotel gets so many raving reviews. Staff was friendly and location is convenient but otherwise the hotel itself is fairly average. ##### lee Stayed 1 night in Aug 2024 ### 8/10 Good #### Raymond 7 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Raymond Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Yoshitaka 31 Oct 2023 Liked: Amenities Good. ##### Yoshitaka Stayed 4 nights in Oct 2023 ### 4/10 Poor #### Josephus 18 Jul 2024 Disliked: Staff & service, property conditions & facilities, room comfort This is simply not what you get in the pictures. The 24/7 reception is closed and dark at night with no bell to ring. The breakfast nook does not look like it has been painted in the last 10 years let alone cleaned, there is no bar/lounge and the room does not look like the pictures. I highly question the 'exceptional' rating and the 10/10 ratings this place got. Its a 4/10 or a 5/10 being honest and fair ##### Josephus Stayed 3 nights in Jul 2024 ### 2/10 Terrible #### Terry 4 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Avoid Worst hotel I have been to. Rooms has no wall to separate from corridor, only a glass window with an opaque plastic paper. No windows, only view to a literal garbage place they use behind my room. Woke up without electricity in the morning and decided to leave the place. Staff refused to acknowledge and to refund. Avoid ![](https://a.travel-assets.com/ugc/hotel-reviews/1370720F6ED333E0E075E3FD46A3E98AA97E63EA1704345756789.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/39CF340DB704020B32627117F4B1D911254F742C1704345756791.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/598963740F43D94327ADB679B32D6D34EA0ED5CC1704345757583.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terry Stayed 5 nights in Dec 2023 ### 6/10 Okay #### Martin 16 Nov 2024 Liked: Staff & service Disliked: Room comfort #### Overpriced for the quality We thought that when we payed 900 sek per night we would get quite decent hotel for Hanoi standards, but this hotel did not meet them. The beds had not real sheets only a thin cloth, which makes the cold air from the AC difficult to cope with. Also the AC was not easy to set as you had to change the temperature then turn it off and on for the changes to apply. The breakfast was quite good and during breakfast it was clear where the name came from. ##### Martin Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Verified traveller 5 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 立地は良い 立地はとても良い。ホアンキエム湖や旧市街にも近く、徒歩で大抵のことは済ますことができる。 衛生面は特別気になることはなかったが、シャワーの水圧はやや低め。 ##### Verified traveller Stayed 1 night in Oct 2024 ### 10/10 Excellent #### nguyen 10 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The location of the Hotel is fantastic with all the amenities nearby including restaurants, night markets, Hoan kiem Lake, ##### nguyen Stayed 1 night in Sep 2024 ### 10/10 Excellent #### lady 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly and helpful, nice and quiet rooms, good location, good breakfast with lake view. ##### lady Stayed 1 night in Sep 2024 ### 10/10 Excellent #### huffman 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were happy to stay here and would recommend to anyone thinking of booking in old town. ##### huffman Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Mohammed 27 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Phòng rất sạch sẽ nv phục vụ rất nhiệt tình. Mn nên trải nghiệm nhé 10₫ ##### Mohammed Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Silvia 25 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities Khách sạn sạch sẽ . Nhân viên hữu ích ##### Silvia Stayed 1 night in Aug 2024 ### 10/10 Excellent #### qb 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel. ##### qb Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Silvia 24 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hospitality, Very good location Cherry is very supportive, very nice experience ##### Silvia Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Nakajima 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The value for money is incredible. Breakfast is including and is very good! I have the buffer and Pho. The location was great - very easy to get everywhere. Rooms were big and clean. ##### Nakajima Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Tommaso 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The bed was really comfy! The breakfast was so nice. Cherry was really friendly and helped us organise the tour and really helped us with checking in. Would definitely reccomwnd staying here! ##### Tommaso Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Julian 22 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a friendly hotel including the staff members as well. Cherry was super friendly. Could not ask for more. She even ##### Julian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Düsterhu 21 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Phòng ở đẹp, đầy đủ tiện nghi, nhân viên rất thân thiện và chu đáo. Vị trí tuyệt vời ngay trung tâm phố cổ có thể đi lại rất thuận tiện. Rất hài lòng khi chọn đây là điểm nghỉ trong kỳ nghỉ của tôi. xin cảm ơn và sẽ quay lại ở đây nếu có dịp đến Hà Nội. ##### Düsterhu Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Julian 20 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very kind, especially Mr Alex who was very helpful and gave us map and suggested things to do and where to eat! The room was lovely and very reasonably priced , and the location was perfect, you could walk right out onto the lake! ##### Julian Stayed 1 night in Aug 2024 ### 10/10 Excellent #### PHUONG 19 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reception desk staff members were professional, friendly and helpful before and throughout our stay. We really appreciate Cherry and Alex giving us information and good advice for our stay in Hanoi and travel in Vietnam as well as booking the bus to Sapa for us. Room staff serviced the rooms well, door staff and restaurant staff were friendly and helpful. ##### PHUONG Stayed 1 night in Aug 2024 ### 6/10 Okay #### Sui Ying 10 Jan 2024 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Sui Ying Stayed 4 nights in Jan 2024 ### 10/10 Excellent #### Austin 29 Oct 2023 ##### Austin Stayed 2 nights in Oct 2023 ### 8/10 Good #### Nhu 15 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great location, service is not so great. The location is excellent, it’s very close to everything like shops and the Sword Lake as well as the Old Quarter. Breakfast and service were ok. However the room is very small, bathroom is literally inside the room with a tiny space for toilet. ##### Nhu Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### helen 12 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Khách sạn trung tâm . Nhân viên thân thiện . 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