Title: Hanoi Genial Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=21140297&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Genial Hotel Travelers stroll along Hoan Kiem Lake's scenic shores in the heart of old Hanoi, or rent bikes to explore the bustling stalls of Dong Xuan Market ## Photo gallery for Hanoi Genial Hotel ![Breakfast, lunch, dinner served; local and international cuisine - Hanoi Genial Hotel (Hanoi)](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/77a50788.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Minibar, in-room safe, desk, laptop workspace - Hanoi Genial Hotel (Hanoi)](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/bba8ba9a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hanoi Genial Hotel (Hanoi)](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/ccca0266.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hanoi Genial Hotel (Hanoi)](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/79f3d02b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hanoi Genial Hotel (Hanoi)](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/ac245b47.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Genial Hotel offers a convenient base near Hoan Kiem Lake in central Hanoi. Guests can relax on the sunny terrace, enjoy authentic local cuisine at the hotel restaurant, and borrow bikes to explore Dong Xuan Market. Previous visitors consistently praise their experience. ## Reviews 9.2 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 10 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 11 - Jan 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21140297&PinnedHotelID=21140297&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Superior Double or Twin Room, 1 Bedroom ![Superior Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/d5ba046e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, 1 Bedroom ### Highlights Soundproofed Air conditioning LCD TV Blackout curtains Private bathroom Rainfall showerhead Bidet Hairdryer - 193 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ### View all photos for Deluxe Double or Twin Room, 1 Bedroom ![Deluxe Double or Twin Room, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/20e8b5a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, 1 Bedroom ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Private bathroom Rainfall showerhead Bidet - 269 sq ft - Sleeps 3 - 2 Large Single Beds OR 1 Queen Bed ### View all photos for Triple Room ![Triple Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/0c0558e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Bathrobes - 344 sq ft - Sleeps 3 - 3 Single Beds OR 1 Single Bed and 1 Queen Bed ### View all photos for Family Room ![Family Room | Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/22000000/21150000/21140300/21140297/4c173636.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Blackout curtains Hairdryer Private bathroom Bathrobes - 387 sq ft - Sleeps 4 - 2 Double Beds OR 2 Single Beds and 1 Double Bed ## You may also like Ad ![3 Bedroom Premier | Living area | 49-inch Smart TV with cable channels, TV](https://images.trvl-media.com/lodging/75000000/74280000/74273100/74273007/acbf24d2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### PARKROYAL Serviced Suites Hanoi Tay Ho - Pool - Kitchen - Washing machine - Dryer 9.4 Exceptional 18 reviews £83 includes taxes & fees 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hanoi-Hotels-PARKROYAL-Serviced-Suites-Hanoi.h74273007.Hotel-Information?chkin=2026-1-16&chkout=2026-1-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 569 reviews £53 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-2-9&chkout=2026-2-10&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,004 reviews £103 includes taxes & fees 17 Jan - 18 Jan [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2026-1-17&chkout=2026-1-18&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) Ad ![3 bars/lounges, poolside bar](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/49300/49234/0d8b2ab3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Metropole Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 1,000 reviews £279 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) Ad ![Indoor pool, open 6:00 AM to 8:00 PM, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/56000000/55030000/55026700/55026645/9d83e979_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Mövenpick Living West Hanoi Mỹ Đình - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 126 reviews £61 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Eastin-Hotel-Residences-Hanoi.h55026645.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 429 reviews £104 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2026-2-6&chkout=2026-2-7&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) Ad ![Front of property](https://images.trvl-media.com/lodging/123000000/122850000/122847900/122847837/38c2caec.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ba Dinh Le rêveur Homestay Ba Dinh - Parking included - Free Wi-Fi - Laundry room - Housekeeping £9 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hanoi-Hotels-Ba-Dinh-Le-Reveur-Homestay.h122847837.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=1c0f572a-7b8b-49c4-b836-97e26df95d54&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Genial-Hotel.h21140297.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Genial-Hotel.h21140297.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04019%2C105.84822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7EVYgLfH34gQWJE7ONIWlVVDbs0=) 56 Hang Dau Street, Dong Xuan Ward, Hoan Kiem District, Hanoi, 100000 #### What's nearby - Dong Xuan Market \- 3 min walk \- 0.2 miles - Quan Chuong Gate \- 7 min walk \- 0.4 miles - Ta Hien Street \- 8 min walk \- 0.5 miles - Hanoi Old Town Night Market \- 10 min walk \- 0.6 miles - Hoan Kiem Lake \- 12 min walk \- 0.7 miles #### Getting around - Hanoi Long Bien Station - 1 min drive - Hanoi (HAN-Noi Bai Intl.) - 37 min drive #### Restaurants - ‪Bò Nướng 33 Hàng Giấy - ‬2 min walk - ‪Chè Xoan - ‬2 min walk - ‪Galaxy Hotel & Bar - ‬2 min walk - ‪Phố Xưa Restaurant 56 Hàng Đậu - ‬1 min walk - ‪Kachi Kitchen - ‬1 min walk ## About this property ### Hanoi Genial Hotel Hotel near Hoan Kiem Lake Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Genial Hotel provides a terrace, dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi. Additional perks include: - Bike hire, a round-trip airport shuttle (surcharge) and coffee/tea in reception - A lift, tour/ticket information and a reception hall - Luggage storage, ATM/banking services and a 24-hour front desk Room features All guest rooms at Hanoi Genial Hotel boast perks, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and bidets - 40-inch LCD TVs with cable channels - Wardrobes/cupboards, electric kettles and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/25000000/24430000/24424200/24424103/a47db021.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mia House Hanoi Central Hoan Kiem - Free Wi-Fi - Air-conditioning - Laundry room - Extra beds/cots 5.0 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=24424103&PinnedHotelID=24424103&HadPinnedHotel=true®ionId=-1&adults=2) ![Flat-screen TV](https://images.trvl-media.com/lodging/38000000/37630000/37625900/37625850/940c4204.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Crocus Homestay Hoan Kiem - Free Wi-Fi - Air-conditioning - Laundry room - Living/dining area 6.0 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=37625850&PinnedHotelID=37625850&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, City View | Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/33000000/32890000/32887300/32887267/5b0a44a7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ellogia Rusta Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.4 Exceptional 22 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32887267&PinnedHotelID=32887267&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/33000000/32440000/32435300/32435224/f572d67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Halley Hostel Old Quarter - Breakfast included - Free airport shuttle - Free Wi-Fi - Air-conditioning 8.4 Very good 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=32435224&PinnedHotelID=32435224&HadPinnedHotel=true®ionId=-1&adults=2) ![Shopping centre](https://images.trvl-media.com/lodging/31000000/30200000/30198700/30198687/f6075297.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Papaya Hanoi Hotel Cau Giay - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=30198687&PinnedHotelID=30198687&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/42000000/41990000/41987500/41987470/b94fbaa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Propiedad Vrbo Hoan Kiem - Air-conditioning - Parking available - Microwave - Kitchen £4,279 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=41987470&PinnedHotelID=41987470&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, memory-foam beds, in-room safe](https://images.trvl-media.com/lodging/34000000/33160000/33155700/33155622/88ab7f0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HANZ Regal Hotel Hanoi Ba Dinh - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.0 Good 2 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=33155622&PinnedHotelID=33155622&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/111000000/110810000/110802400/110802332/a703b576.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cozy Fam Homestay in Central Hanoi - Hao Nam Street Dong Da - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=110802332&PinnedHotelID=110802332&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Double Room, Courtyard View | Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/113000000/112020000/112014800/112014721/86831871.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luna Homestay Hai Ba Trung - Free Wi-Fi - Air-conditioning - Housekeeping - Kitchen £7 includes taxes & fees 21 Jan - 22 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=112014721&PinnedHotelID=112014721&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/112000000/111030000/111027600/111027596/5b9cdf0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### J&J guest house Hoang Mai - Parking included - Free Wi-Fi - Air-conditioning - Laundry room £13 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=111027596&PinnedHotelID=111027596&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Train station pick-up and drop-off shuttle (surcharge) ### Food and drink - A restaurant - Coffee and tea in common areas ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 1 building - 7 floors - Built in 2017 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 40-inch LCD TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 1:00 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 420000 per vehicle (one-way, maximum occupancy 2) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Genial Hotel Hanoi Genial Hanoi Genial Hotel Hotel Hanoi Genial Hotel Hanoi Hanoi Genial Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Genial Hotel pet-friendly? ### What time is check-in at Hanoi Genial Hotel? ### What time is check-out at Hanoi Genial Hotel? ### Does Hanoi Genial Hotel provide a shuttle to the airport? ### Where is Hanoi Genial Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hanoi Genial Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 6.0 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 149 8 - Good 74 6 - Okay 17 4 - Poor 1 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### Deep 13 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing hotel!! Great hotel in an amazing location. Staff is extremely kind and helpful and made the stay one of a kind. ##### Deep Stayed 2 nights in Dec 2017 ### 8/10 Good #### Alireza 6 Mar 2023 Liked: Cleanliness, staff & service #### Good location but small and dark rooms This hotel does not exist anymore. When you book, they transfer your reservation to another hotel in t he old town. The location is very central but rooms are very small and dark. My room did not have any windows at all. ##### Alireza Stayed 3 nights in Feb 2023 ### 8/10 Good #### Iben 16 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Udemærket hotel Hotellet var udemærket. Vores værelse og toilet var fint, morgenmaden var fin. Alt i alt en god oplevelse. ##### Iben Stayed 2 nights in Mar 2020 ### 10/10 Excellent #### Verified traveller 9 Mar 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal muy amable y efficiente. Puede ayudar mucho para vonocer a Hanoi ##### Verified traveller Stayed 1 night in Mar 2020 ### 10/10 Excellent #### Verified traveller 22 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pretty hotel with nice and effecient staff. Near by knteredting places of Hanoi ##### Verified traveller Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller 18 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities All was very well. Very nice people. Excellent service ##### Verified traveller Stayed 3 nights in Feb 2020 ### 8/10 Good #### Verified traveller 12 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 値段のわりに満足でした 部屋は広くて使いやすいです。 大きなバス停が近くにあり便利でした。 スタッフは皆さん親切です。 シャワーの量が少ないのと、お湯が途中でぬるくなりましたが許容範囲でした。 ##### Verified traveller Stayed 3 nights in Feb 2020 ### 10/10 Excellent #### richard 11 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Genial Good hotel,very helpful and friendly staff. Excellent value for money. ##### richard Stayed 4 nights in Jan 2020 ### 8/10 Good #### SookJong 26 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 깨끗함 만족합니다 ##### SookJong Stayed 1 night in Jan 2020 ### 10/10 Excellent #### Verified traveller 23 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The friendliness of the Staff was very nice. The quality, choice and service at breakfast was excellent 🙏😊 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### Verified traveller 21 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 고객서비스가 아주 좋았습니다 주변안내 및 객실서비스, 와이파이등 만족도가 높았습니다 주변 관광에대한 설명도 친절하게 안내해 주었습니다 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 17 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 굳 직원들 친절하고 베트남 호텔 3곳을 이용해봤는데 여기가 조식이 제일 맛있네요 ##### Verified traveller Stayed 3 nights in Jan 2020 ### 8/10 Good #### Chase 2 Jan 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean comfortable and accomodating The genial was super clean and centeal just a short 5 minute walk to old quarter where you have unlimited access to shopping, spas and a long list at the breakfast bar. The staff here was super accomodating and friendly and they were able to communicate in english for everything we needed. Our deluxe room was spacious, bed was comfy and super clean! Our room faced the main road which can be loud late evening so id recommend ear plugs if you have troubles sleeping. Would recommend thw genial and stay here again. ##### Chase Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### GIHYEON 21 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 전반적으로 만족, 친절한 직원, 가까운 편의점, 관리잘된 방 ##### GIHYEON Stayed 1 night in Dec 2019 ### 6/10 Okay #### Philippe, Tokyo 13 Dec 2019 Liked: Cleanliness, staff & service Disliked: Amenities Le lit était bon. Le service assez cordial. Le petit déjeuner très frugal, avec peu de choix. A part cela, il n’y a quasiment pas d’autre service dans l’hôtel. ##### Philippe Stayed 6 nights in Dec 2019 ### 8/10 Good #### Verified traveller 11 Dec 2019 Liked: Cleanliness, staff & service Very friendly staff, limited English communication but enough to get by. Room was clean, comfortable mattress and easy hot water for shower. It is greatly located in the Old Quarter and it was surprisingly quiet at night to sleep (which is great). The bathroom was slightly uncomfortable to use it because it was tiny and the room had no windows to the outside, only a small window to the hallway of our floor (?). Breakfast buffet was delicious with some local and Western food options alike. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### HOOI YIN 5 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Walking distance to most of the place. Good Service ##### HOOI YIN Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 4 Dec 2019 Liked: Staff & service Disliked: Property conditions & facilities Our first double room had 2 singles beds one side pushed up against the wall, one was very hard and the other very saggy. Shower and door we in a tiny space and sink outside the door. It was ok. Clean sheets hot shower reasonable price ##### Verified traveller Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 4 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hanoi Genial Hotel is a comfortable, well-maintained and very clean accommodations. This budget priced hotel is a wonderful gem, which easily exceeds much more expensive lodgings in downtown Hanoi. Hanoi Genial Hotel is very easy to find and it's located near countless good restaurants and stores for shopping. Hanoi Genial Hotel is within an easy walk to Hoa Lo Prison, Ho Chi Minh Mausoleum, Thang Long Imperial Citadel and many other popular sightseeing attractions. Hotel staff were always friendly and helpful during my entire two-week stay there. A complimentary hearty breakfast was offered daily with omelette, steamed vegetables, noodles, rice, toast, fresh and delicious local fruit, juices, tea, coffee and much more. Front desk staff effortlessly helped me with directions, sightseeing ideas and precisely made my reservations for airport transfers. Tyra did an amazing job of organizing three different multi-day side-trips for me. All three of these tours were very well organized, fun and had competitive prices when compared to what other travel agencies offered. When returning from an overnight night visit to Sapa I arrived at the Hanoi bus station late at night. Front desk arranged for a bellboy to meet me, and he ordered a taxi upon my arrival to ensure my safe travels back to Hanoi Genial Hotel. Hanoi Genial Hotel was my home away from home while in Vietnam. ##### Verified traveller Stayed 15 nights in Nov 2019 ### 6/10 Okay #### Jo 28 Nov 2019 Liked: Cleanliness, staff & service, amenities Special mention of counter reception Tyra. She is indeed professional, helpful and friendly. Overall okay-only experience. ##### Jo Stayed 4 nights in Nov 2019 ### 6/10 Okay #### Verified traveller 27 Nov 2019 Not all the members of the staff had enough communication skills that are required when talking about important issues. ##### Verified traveller Stayed 6 nights in Nov 2019 ### 8/10 Good #### Verified traveller 26 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The only problem I had was with Google maps . Because Vietnamese has tones indicated by accent marks there was confusion between two properties in different locations with a similar address. ##### Verified traveller Stayed 4 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 26 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good location. Great value for the money. Breakfast buffet is nice on the top floor with an interesting view. Staff is welcoming, courteous and competent. The street on which the hotel is located is pretty lively, which I liked (I had a room with a city view and a balcony). Would definitely stay here again on my next trip to Hanoi. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Tan 25 Nov 2019 #### Everything is OK. The soundproof of the room need to improve. As well as power outlet in the room. A family room with only 1 power outlet and I have to charge my phone in the shower room. However, I manage to find 2md power outlet just behind the sofa when the time I plan to check out. ##### Tan Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 24 Nov 2019 Liked: Cleanliness, staff & service, amenities The room I booked had no window opening to outside which I had to change at a cost of around USD 12/ day which was a bad experience. However, the staff were very kind and helpful and the breakfast was much better than experienced in other hotels we stayed in Vietnam. Location was also very convenient. ##### Verified traveller Stayed 4 nights in Nov 2019 ## Expedia's Latest Trends ### Hotels > [Little Hoi An. A Boutique Hotel & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Little-Hoi-An-A-Boutique-Hotel-Spa.h5554869.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hilton Da Nang](https://www.expedia.co.uk/Da-Nang-Hotels-Hilton-Da-Nang.h19288251.Hotel-Information) > > [Peninsula Hotel Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Peninsula-Hotel-Danang.h82966581.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.co.uk/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Melia Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Melia-Danang-Beach-Resort.h8340853.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Victoria Hoi An Beach Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Victoria-Hoi-An-Beach-Resort-Spa.h1449309.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information) ---