Title: Hanoi Gatsby Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=36167223&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Gatsby Hotel Travelers find a peaceful oasis at this Hanoi hotel, where spa treatments await and historic landmarks like St. Joseph's Cathedral stand just steps away ## Photo gallery for Hanoi Gatsby Hotel ![View from room - Hanoi Gatsby Hotel (Hanoi)](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/34d93529.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby - Hanoi Gatsby Hotel (Hanoi)](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/f36f3c67.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Balcony, City View | View from room - Hanoi Gatsby Hotel (Hanoi)](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/7dbf78d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hanoi Gatsby Hotel (Hanoi)](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/d5b0de64.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite, Balcony, City View | View from room - Hanoi Gatsby Hotel (Hanoi)](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/da8fea01.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hanoi Gatsby Hotel offers a welcoming retreat in the city center with amenities like dry cleaning and a 24/7 business center. Guests can enjoy spa treatments, breakfast at the restaurant, and walk to St. Joseph's Cathedral and Hoan Kiem Lake. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Bar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/edcb6771.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room - 269 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Executive Double or Twin Room ![Executive Double or Twin Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/32a63830.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room - 301 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed OR 2 Large Single Beds ### View all photos for Junior Suite, Balcony, City View ![Junior Suite, Balcony, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/834f3c47.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony, City View - City view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Room, Balcony, City View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/d3d2a8f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Balcony, City View - City view - 377 sq ft - Sleeps 3 - 1 King Bed and 1 Large Single Bed ### View all photos for Family Suite, Balcony, City View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/37000000/36170000/36167300/36167223/d49bf2c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Balcony, City View - City view - 431 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Gatsby-Hotel.h36167223.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Gatsby-Hotel.h36167223.Hotel-Information) ## About the area Old Quarter, a neighbourhood in Hanoi, is home to Hanoi Gatsby Hotel. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03270%2C105.84779&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nqij8Q9uB6dm5-sZ_i8lqaG6r1Y=) 67 Hang Thiec, Hoan Kiem, Hanoi, 70000 ### What's nearby - ![Hang Gai Street which includes signage and street scenes](https://images.trvl-media.com/place/6286771/4d43e8d2-38ed-457d-aa30-8cb1c0b17b7d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hang Gai Street 3 min walk \- 0.2 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 5 min walk \- 0.3 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 5 min walk \- 0.3 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 7 min walk \- 0.4 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 7 min walk \- 0.4 miles ### Getting around - Hanoi Long Bien Station 12 min walk - Hanoi (HAN-Noi Bai Intl.) 48 min drive ### Restaurants - Bún Chả Đắc Kim 1 min walk - Bánh Cuốn Nóng 1 min walk - Cộng Càphê 54 Hàng Điếu (Hàng Nón) 1 min walk - New Gentry Beerhouse 1 min walk - Phở bò Lý béo 1 min walk ## About this property ### Hanoi Gatsby Hotel Hotel near Hoan Kiem Lake Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Hanoi Gatsby Hotel, which provides dry cleaning/laundry services, a bar and a 24-hour business centre. Treat yourself to a manicure/pedicure or a massage at the on-site spa. The on-site restaurant offers breakfast. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Bike hire, a round-trip airport shuttle (surcharge) and smoke-free property - Luggage storage, a 24-hour front desk and concierge services - A front desk safe, tour/ticket information and a porter/bellboy Room features All guest rooms at Hanoi Gatsby Hotel feature comforts, such as fireplaces and air conditioning, in addition to thoughtful touches, such as separate sitting areas and separate dining areas. Other conveniences in all rooms include: - Rainfall showers, bidets and free toiletries - 32-inch TVs with cable channels - Wardrobes/cupboards, separate sitting areas and separate dining areas ## Similar properties ![Deluxe Double Room | Desk, laptop workspace, free WiFi](https://images.trvl-media.com/lodging/114000000/113420000/113410700/113410690/291e820f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Sail Hotel Hoan Kiem - Pool - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 10 reviews £28 includes taxes & fees 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=113410690&PinnedHotelID=113410690&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6320000/6317100/6317099/1183cfd2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Inner Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 1,002 reviews £21 includes taxes & fees 21 Apr - 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Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room 9.0 Wonderful 6 reviews £46 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=112364824&PinnedHotelID=112364824&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/116000000/115210000/115200900/115200874/4fca2daa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### 22Land 71 Hang Bong Hotel Old Quarter - Spa - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 13 reviews £48 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=115200874&PinnedHotelID=115200874&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Twin Room | Premium bedding, down duvets, Select Comfort beds, in-room safe](https://images.trvl-media.com/lodging/6000000/5030000/5026400/5026364/dd8d4aca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Solo Hostel Old Quarter - Hot tub - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 25 reviews £32 includes taxes & fees 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=5026364&PinnedHotelID=5026364&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2540000/2535400/2535388/f13048f0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Elite Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.0 Wonderful 368 reviews £30 includes taxes & fees 24 Mar - 25 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=2535388&PinnedHotelID=2535388&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8810000/8803100/8803027/bfa031b4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maison d'Orient Hotel Old Quarter - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 252 reviews £27 includes taxes & fees 28 Mar - 29 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=8803027&PinnedHotelID=8803027&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/41000000/40100000/40092800/40092714/95347b05.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Endless Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room 8.8 Excellent 20 reviews £35 includes taxes & fees 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=40092714&PinnedHotelID=40092714&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=36167223&PinnedHotelID=36167223&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=36167223,113410690,6317099,24710422,106828449) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Offsite parking available (VND 150,000 per day); reservations required - 24-hour return airport shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Things to do - Bicycle rentals - Full-service spa ### Family friendly - Laundry facilities - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) (for a fee) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - Meeting rooms ### Full-service spa - Manicures/pedicures - Massage - Spa open daily ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Minibar - Room service - Separate dining area ### More - Air conditioning - Desk - Fireplace - Free daily newspapers - Free local calls - Heating (climate-controlled) - Iron/ironing board on request - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in and check-out are available Minimum check-in age - 15 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 418000 per vehicle (one-way) - Nearby parking fee: VND 150000 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Only registered guests are allowed in the guestrooms ### Property is also known as Hanoi Gatsby Hotel Hanoi Gatsby Hotel Hanoi Hanoi Gatsby Gatsby Hotel Gatsby Hanoi Hanoi Gatsby Hotel Hotel Hotel Hanoi Gatsby Hotel Hanoi Gatsby Hotel Hanoi Hanoi Gatsby Hotel Hotel Gatsby Hotel Gatsby Hotel Hanoi Gatsby Hotel Ha Noi Ha Noi Hanoi Gatsby Hotel Hotel Hotel Hanoi Gatsby Hotel Hanoi Gatsby Hotel Hanoi Hanoi Gatsby Hotel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Gatsby Hotel pet-friendly? ### What time is check-in at Hanoi Gatsby Hotel? ### What time is check-out at Hanoi Gatsby Hotel? ### Does Hanoi Gatsby Hotel provide a shuttle to the airport? ### Where is Hanoi Gatsby Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hanoi Gatsby Hotel Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 9.0 Location ### 9.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 53 8 - Good 14 6 - Okay 7 4 - Poor 5 2 - Terrible 9 ## Reviews Verified ### 6/10 Okay #### Nicola 11 Nov 2025 Disliked: Cleanliness Its pretty central and a good location, but the rooms are a little bit grubby, especially the bathroom. Could do with some local maps of the city but other than that it was okay. ##### Nicola Stayed 6 nights in Nov 2025 Verified ### 8/10 Good #### Bethan 23 Jan 2024 Liked: Cleanliness, property conditions & facilities #### Welcome stay. Central location. Good customer service. ##### Bethan Stayed 2 nights in Jan 2024 Verified ### 4/10 Poor #### Baden 27 Jun 2024 Disliked: Cleanliness, amenities, property conditions & facilities The staff were nice enough. The room was absolute filth. Mould in the bathroom and bedroom. Had a much more comfortable stay at a Hostel down the road. Do not recommend. ##### Baden Stayed 1 night in Jun 2024 Verified ### 6/10 Okay #### Michael 13 May 2024 Liked: Staff & service Disliked: Property conditions & facilities The property is centrally located. Daily? Room servicing was unreliable, had to ask for sheets to be changed after 10 days. Shower drain mostly blocked, toilet not cleaned, toilet paper had to repeatable ask for. ##### Michael Stayed 16 nights in Apr 2024 Verified ### 2/10 Terrible #### Richard 19 Nov 2025 Disliked: Cleanliness, amenities, property conditions & facilities Bed bugs everywhere and didn’t get my refund ##### Richard Stayed 2 nights in Nov 2025 Verified ### 8/10 Good #### Anne-Sophie 10 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Perfect for a quick recovery on our way out of Hanoi ##### Anne-Sophie Stayed 1 night in May 2024 Verified ### 4/10 Poor #### Sarah 15 Oct 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Property is tired. Staff is tired. Room is tired. It was ok but not for what we paid and thought we would get from the pictures online. Smoke smell blew in with AC from people outside smoking. Sheets were clean and smooth elevator are only positives. ##### Sarah Stayed 3 nights in Oct 2025 Verified ### 10/10 Excellent #### Marvin 11 Jun 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and friendly staff. It was just a few minutes away from the lake. ##### Marvin Stayed 1 night in Jun 2020 Verified ### 2/10 Terrible #### Ellen 13 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Do not book here. I’m extremely irritated with Expedia and myself for not cross checking this hotel. I don’t know how it is rated ‘very good’. We were meant to stay 9 nights and left after 1, kissing our money goodbye. If we didn’t arrive so late I would’ve walked out immediately after check in. (I will continue to try and take this up with Expedia). The room was old and dirty, the bathroom in particular was filthy. I wish I could add photos. The sink and toilet were dirty (this is also a non tissue flushing toilet, which wouldn’t have been such a big deal if the bidet looked even remotely clean. I wrapped it in tissue to touch it). It was just generally terrible, old, and filthy, we showered with sandals on as a precaution. The towels were not clean, and had visible dirt on them. I was itching in the bed sheets and after looking at other experiences I am now concerned it was bugs. There was no lake view but at that point it was the least of my worries. Please cross check every hotel you book through Expedia because they may be completely and utterly misleading. ![](https://a.travel-assets.com/ugc/hotel-reviews/f500ceb5-950e-4983-812b-e8bacfacc74e-1768285072533.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6f5c00be-e858-4f2f-bddb-65311df5ad09-1768285074442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9d1c6396-098e-4f2b-82f9-2c73a926838b-1768285094059.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/78556dd9-275f-40be-ae93-36c292e01a9e-1768285097890.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ellen Stayed 10 nights in Jan 2026 Verified ### 10/10 Excellent #### Peter 11 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall stay was pleasant. Staff was friendly. Lift very smooth. No issues. Only negative is that the bathroom was not as clean as photos presented, and there were ants. ##### Peter Stayed 4 nights in Apr 2023 Verified ### 6/10 Okay #### SUMAN 24 Jan 2024 Lots of noise at night, staff didn’t remove the portable bed after committing, fid not understand English properly ##### SUMAN Stayed 1 night in Jan 2024 Verified ### 4/10 Poor #### Angeline 13 May 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Calling for smartness They should try to be smart, very smart. Especially the bathroom. They should replenish toiletries as well as scrub the toilet floor and walls so that clients plan to come back or refer other people. They should also sweep the room floors everyday when there is a client. They should be professional especially on the reception area. They should buy proper detergents not user old containers over and over again to refill. They are nice people but dirty. ##### Angeline Stayed 7 nights in May 2023 Verified ### 10/10 Excellent #### Verified traveller 3 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We will be raving about the Hanoi Gatsby Hotel for the rest of our lives! My boyfriend and I stayed here while visiting Hanoi, and the hotel's aesthetics, comfort, food and SERVICE exceeded all of our expectations. We have stayed at many 5 and 6 star hotels around the world, and the Gtasby Hotel easily sits amongst the top. The hotel was beautiful, clean, conveniently located, and I cannot say enough wonderful things about the hotel staff. Every single employee we interacted with went above and beyond to fulfill any request. We could not believe the level of service; and every day had another "amazing story" to tell one another about how Mie or Anna or other staff member helped us out that day. Our first morning there, my boyfriend was in search of some toiletries. He went downstairs to ask the front desk where the nearest store is. Not only did the staff member let him know exactly where it was, she proceeded to walk him to the store herself, and help translate to ensure got exactly what he needed! The day I checked out was the day of my birthday, and neither my boyfriend nor I let the staff know ahead of time. Yet, every where we walked in the hotel, the staff wished me a happy birthday, and of course had a beautiful dessert waiting for me at breakfast. I can't wait to return, and to take my friends and family with me next time! ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 2/10 Terrible #### MY 14 Apr 2023 Disliked: Cleanliness, amenities, property conditions & facilities The photos used for reference is not accurate. This hotel has seen better days. The shower and bathroom sinks haven't been cleaned in years covered in soap scum and the tiles were lifted off the floor with dirt coming out of the cracks. There were also holes and cracks in the walls with ants coming out of the opening. Also we booked a king bed plus 2 twins and it turned out to be one twin bed and one cot. We specified that we booked based on the bed listing but they informed us there is no room with 3 actual beds. Expedia really needs to change that as it is inaccurate info. We pre-paid for 4 nights and left after the first night. They would not refund us even with the issues we outlined. The front desk in the evening was very unpleasant. While we were trying to check out, I asked if we're good to leave after we returned the key, she said to wait and then started ordering food on her phone. We just took our belongings and left. I have never given a bad review before but I do think its the hotels responsibility to have proper cleaning and sanitizing of the rooms as well as pest control. I was in Vietnam for 3 weeks and no other lodging had issues. It needs to be properly maintained with the bare minimums and fix all the walls and floors. ##### MY Verified ### 6/10 Okay #### Saga 14 Nov 2025 Liked: Staff & service Disliked: Cleanliness Jättetrevlig personal och bra läge men ganska smutsigt rum. Väldigt hård säng och kudde. ##### Saga Stayed 3 nights in Nov 2025 Verified ### 8/10 Good #### laurence 1 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenable car les chambres sont spacieuses mais simple,velles donnant côté rue sont assez bruyantes. A côté il y a de quoi trouver le petit déjeuner ##### laurence Stayed 1 night in Mar 2025 Verified ### 2/10 Terrible #### yosimi 13 May 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### びっくりでした。 402の部屋に宿泊しましたが、シャワー室の排水が悪く水がたまり トイレまで水浸しになった。トイレの水のたまる音なのか ポトポト音が気になった。シャワールームの掃除がされてなかった。 202の部屋のWiFiがつながらなかった。 いろいろありすぎたて 思い出が沢山残るホテルになりました。 ##### yosimi Stayed 3 nights in May 2024 Verified ### 2/10 Terrible #### kazuya 23 Oct 2022 Disliked: Staff & service, amenities, property conditions & facilities バスタオルは糸が抜けるし、接客は1人以外は最低 夜中は子守りの合間の対応で無愛想。シャワーの温水は5分も保たないです。 ロケーション以外は最低でした。 ##### kazuya Stayed 3 nights in Oct 2022 Verified ### 10/10 Excellent #### Verified traveller 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My room was exactly as advertised, with a large balcony :). Location is great , right in the middle of everything ! There are no pool or gym but was not expecting one . The staff is what made this stay so good . They were very attentive always welcoming and arranged my tours to surrounding areas. Good stay all in all ##### Verified traveller Stayed 7 nights in Feb 2020 Verified ### 10/10 Excellent #### John 8 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The girl on reception was exceptional each morning at breakfast and throughout the day and I can’t praise her enough as were the other staff would return next year if coming to Hanoi ##### John Stayed 7 nights in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller 3 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities トイレの排水口から変な匂いがする。臭かった。 ##### Verified traveller Stayed 5 nights in Dec 2019 Verified ### 10/10 Excellent #### Giulia 30 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in Hanoi We had a incredible stay at Hanoi Gatsby! The staff is very friendly and will help you with whatever you need. The rooms are very nice and spacious. Breakfast is very nice since you can order two options from a menu plus serve yourself in the buffet. Localization is also great! Walking distance from the main attractions. Would definitely stay here again! ##### Giulia Stayed 1 night in Dec 2019 Verified ### 8/10 Good #### Verified traveller 20 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good area Close to everything very clean room nice food and the staff was very helpful would stay here again ##### Verified traveller Stayed 4 nights in Dec 2019 Verified ### 10/10 Excellent #### WaiYee 15 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent front desk service, Anh and Tracy were very helpful and gracious in helping us to locate places of interest and places to go for good food. Also, the tour packages that they recommended was very good. ##### WaiYee Stayed 7 nights in Dec 2019 Verified ### 10/10 Excellent #### Y.F. 11 Dec 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location, spacious, clean and cosy room, tasty breakfast. The staff Tracy, Anh, Jessie, Ly and Chef Ninh who provided their best services every time. You would not regret to chose this hotel. ##### Y.F. 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