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Eliana Signature Hanoi Hotel

3.5 star property
A peaceful haven in Hanoi's vibrant center where travelers can unwind on the rooftop terrace or book a rejuvenating Swedish massage

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Eliana Signature Hanoi Hotel offers a quiet retreat from Hanoi's energy. Guests enjoy garden views at SoyBean Restaurant and can book spa treatments. Amenities include in-room WiFi, car rental, and laundry services. The staff is praised for their helpfulness.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior City View

Junior City View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite City View

Family Suite City View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Suite City View

  • City view
  • 484 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Eliana Suite Terrace

Eliana Suite Terrace | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Eliana Suite Terrace

  • City view
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe double room with internal window

Deluxe double room with internal window | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe double room with internal window

9.2 out of 10
Wonderful
(5 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe double room with standing balcony

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe double room with standing balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Executive with internal window

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite Executive with internal window

  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Family Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed

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About the area

Located on a lake, Eliana Signature Hanoi Hotel is in Old Quarter neighbourhood and is connected to a shopping centre. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Friendship Cultural Palace are also worth visiting. Visit our Hanoi travel guide
Map
38 Lo Su, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake
    Hoan Kiem Lake
    3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    5 min walk - 0.3 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.4 miles
  • Hanoi Opera House
    Hanoi Opera House
    10 min walk - 0.6 miles
  • The Old Quarter Gallery
    5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station
    16 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    38 min drive

Restaurants

  • HaNoi HomeBrew
    1 min walk
  • Authentic Hotel
    2 min walk
  • Bánh Mỳ Bà Dần
    1 min walk
  • Cơm rang, Phở Xào
    1 min walk
  • Bánh xèo Zòn
    1 min walk

About this property

Eliana Signature Hanoi Hotel

Hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Eliana Signature Hanoi Hotel, which provides a rooftop terrace, a coffee shop/cafe and a garden. Take some time to relax at the on-site spa. The on-site Asian cuisine restaurant, SoyBean Restaurant, offers breakfast, lunch, dinner and garden views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car hire on-site.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge) and luggage storage
  • A 24-hour front desk, coffee/tea in reception and a reception hall
  • ATM/banking services, a TV in reception and a porter/bellboy
  • Guest reviews speak highly of the helpful staff
Room features
All rooms are individually furnished, and offer comforts such as air conditioning and bathrobes, as well as thoughtful touches such as free WiFi and safes.
More conveniences in all rooms include:
  • Heating and portable fans
  • Bathrooms with rainfall showers or spring water baths plus free toiletries and hairdryers
  • 32-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 150,000 for adults and VND 75,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • SoyBean Restaurant

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • On a lake
  • On the boardwalk/promenade
  • Rooftop terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2007
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Spring water bathtub or rainfall showerhead
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 75000 for children
  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Service fee: 15 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Gia Bao
Gia Bao hotel
Gia Bao Palace
Gia Bao Palace Hanoi
Emerald Waters Hotel Trendy
Gia Bao Palace hotel Hanoi
Hotel Gia Bao Ha Noi
Antique Hotel
Antique Hanoi
Hanoi Emerald Waters Trendy
Emerald Waters Trendy

Frequently asked questions

Is Eliana Signature Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eliana Signature Hanoi Hotel?

Limited spots are available.

What time is check-in at Eliana Signature Hanoi Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Eliana Signature Hanoi Hotel?

Checkout is at noon.

Does Eliana Signature Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 410000 per vehicle applies.

Where is Eliana Signature Hanoi Hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and Hanoi Opera House are also within 15 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 24 minutes.

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Reviews

Eliana Signature Hanoi Hotel Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 259 out of 350 reviews
Rating 8 - Good. 77 out of 350 reviews
Rating 6 - Okay. 10 out of 350 reviews
Rating 4 - Poor. 3 out of 350 reviews
Rating 2 - Terrible. 1 out of 350 reviews

Reviews

Verified

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
soggiorno tranquillo camera pulita e spaziosa con terrazzo panoramico rilassante ed ampio
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Trine

Liked: Cleanliness, staff & service, amenities
Sentralt og fint hotell
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

MAIKO

Liked: Staff & service, amenities
旧市街らしいホテル。ベトナムらしさを感じつつ清潔感は許容範囲。私は気になりませんが、もし静かで綺麗なホテルを希望であれば難しいかもしれません。 朝ご飯が温かく美味しかったです。メニューからのオーダーも可です。フォーもオムレツも美味しかったです。人気のフルーツは早めに来た方がよいとスタッフ談。 空港から86番のバスで来られます。最寄りのバス停から徒歩五分もかかりません。ホアンキエム湖にも徒歩3分ほどで、ベトナムが初めてではない方におすすめします。
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jeyamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Levent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They were so helpful
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful. The only downside was that the wifi was weak in our room.
Stayed 4 nights in May 2025
Verified

8/10 Good

RYUJI

Liked: Cleanliness, staff & service
US$10高いバルコニー付きを選びましたが、それはバルコニーと呼べるものではありませんでした。騙された気分です。 スタッフはチェックインアウト時共に皆さん感じが良く、ミニミニ変形バルコニーだけが残念です。
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Ming han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

河內推薦的飯店

走路五分鐘不到就到還劍湖，在老城區的核心，飯店人員服務非常非常貼心
Stayed 1 night in Apr 2025
Verified

8/10 Good

NÁMUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

즐거운 여행~~

훌륭한 호텔입니다. 조식도 괜찮았구요... 젊은 직원들의 대응도 훌륭했습니다.. 또 호안끼엠 호수와 아주 가까워서 산책하기 좋았고. 볼거리도 많았다.. 나는 4일동안 편안하게 지내다 왔습니다..
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant place to stay. We wished we stayed longer.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Hirohide

Liked: Staff & service, amenities, property conditions & facilities
とにかく立地が良い。 朝ごはんもよかった。
Stayed 4 nights in Nov 2024
Verified

8/10 Good

Gregory

Liked: Cleanliness, staff & service, amenities
Good overall stay. Staff was fantastic and breakfast was excellent. The property is a bit rougher around the edges than it appears in pictures, but we liked the decor.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful decor and amazing staff

We had a great stay at Eliana Signature for four nights. The hotel is beautifully decorated, even if rooms are a bit worn here and there but it didn't take away from our experience. The location is great with walking distance to the lake, shopping, plenty of restaurants and cafés. Good breakfast with eggs, sandwiches, soup, and pancakes freshly made to order in addition to the buffet with lots of options. The staff is super friendly and goes above and beyond to help with anything you might need.
Reception area
Room with internal window
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jean-Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très sympa

Très bon accueil. Très bien placé. Chambre avec petit patio. Je recommande.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Excellent service by staff. Stayed at other hotels within the same price range in Hanoi, this had by far the best rooms. Also very quiet compared to all other hotels, probably due to them being more central in old town, but the 2 minute walk is completely worth it.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a perfect location. We enjoyed the breakfast each morning. The staff was incredible
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front staff was super friendly. The location is perfact right in the Hoan Kiem but slightly off busy tourist area. I stayed 2 nights before I go to halong bay, I wish I stayed there whole time.
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Seri

Liked: Staff & service, amenities, property conditions & facilities
호안끼엠 호수 주변 광장에 가까이 있으면서도 비교적 안쪽에 있어서 가볍게 나가 호수 근처에서 산책하기 좋으면서도 생각보다 조용한 편이라 나쁘지 않습니다. 건물 자체는 노후화되어 있어 시설은 큰 기대를 하지 않는게 좋습니다만, 그것을 상쇄할 정도로 서비스가 좋습니다. 호텔 주변은 관광지 치고 생각보다 영어로 의사소통하기 어려운 도시입니다만 이 호텔에서는 원활한 대화가 가능하고 필요한 모든 정보를 호텔에서 얻을 수 있어 매우 편리합니다. 특히 호안끼엠 호수를 비롯해 하노이 관광 시 주의할 점에 대해서 잘 알려주셔서 든든했습니다. 그 외에 호텔 조식이 맛있어서 여행하는 동안 현지음식에 적응하지 못해 밥을 못 먹고 다니거나 하는 그런 문제도 없었습니다. 처음 하노이에 여행을 가는 거라면 선택하기에 좋은 호텔 중 하나인 것 같습니다.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Cheuk-Fun Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful - couldn't have asked for better. The location is both an boon (centre of old town) and a bane (narrow crowded streets.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly and sociable, and very informative on arrival giving you a map and tip sheet for the local area. The interior design is colourful and beautifully decorated. I would recommend to any first timers to Hanoi and I would return definitely. The breakfast is plentiful with many choices with friendly staff to help serve you, excellent hospitality!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Danny Soerinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right in the down town area. Plenty of stores and dining options in the area as well as coffee shops and juice bars. The personal at the hotel are awesome. Jane, Thao, Thao, Chen and the others are very friendly, hospital, kind, caring and fun to talk to. By far the best group of people i ever met. They made the stay awesome. Definitely staying here again when i go back. A special shoutout to Jane for her help with the trips and booking of everything. She arranged everything perfectly!
Stayed 9 nights in Dec 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough good things about the hotel and staff! The roo m was nice with a big bed and all the conveniences. Nice shower, wifi, fridge and coffee maker. Plus staff cleaned the room to perfection. Breakfast was excellent! Had many options to choose from. Hot, cold,fruit plus a made to order menu. The breakfast crew was very nice and the top floor gives you a great view of hanoi. The staff offered help whenever they could. The front door was opened for me when i entered, i had laundry done quickly, and they always said hello and asked me if i was having a good time in Hanoi. I would recommend this hotel for great service at a great price. Its a couple blocks from Hoen Lake and the water puppet theater. It in the heart of the old quarter, but quiet enough when you need to relax. Thanks to all the friendly and helpful staff at Elaina Signature Hotel for a wonderful experience my first time visiting Hanoi and Vietnam.
Stayed 8 nights in Nov 2023
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Personal ist sehr sehr freundlich und zuvorkommend. Das Zimmer ist gut, aber hat kleine Schönheitsfehler. Die Lage ist optimal um Hanoi auch zu Fuß zu erkunden.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Sumita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were vegetarian options available. Hotel also provided a complimentary cake, fruits and decorated the room for a birthday surprise, very well done.
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Kenichiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
観光に便利なロケーション、なりより親切・フレンドリーなスタッフに感謝。
Stayed 1 night in Sep 2023