Title: Hanoi Emerald Waters Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Emerald Waters Hotel & Spa Luxury hotel with full-service spa and 24-hour front desk ## Photo gallery for Hanoi Emerald Waters Hotel & Spa ![Suite, Balcony | Minibar, in-room safe, individually decorated, desk - Hanoi Emerald Waters Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/7358b2bb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area - Hanoi Emerald Waters Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/60d786fd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet - Hanoi Emerald Waters Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/67fd9ee6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Hanoi Emerald Waters Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/e31223c5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, Balcony | Terrace/patio - Hanoi Emerald Waters Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/9a8969e2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Hoan Kiem Lake and Hanoi Old Town Night Market, Hanoi Emerald Waters Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Indulge in a Thai massage, reflexology and a facial at EF Massage & Spa, the on-site spa. The on-site international cuisine restaurant, Salmon Run, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi and a bar are available to all guests. ## Reviews 9.6 Exceptional ## Popular amenities - Bar - Spa - Room service - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=15093707&PinnedHotelID=15093707&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 1 bed 2 beds Showing 19 of 19 rooms ### View all photos for Family Quadruple Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/e3ecdc2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Heating - 645 sq ft - Sleeps 5 - 1 Double Bed and 2 Single Beds ### View all photos for Deluxe Double Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/dea6b30e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 9.6 Exceptional 4 reviews ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Heating - 269 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Family Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/46d0e99d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Memory foam bed Premium bedding - 441 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Honeymoon Suite, City View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/7e22a1b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite, City View ### Highlights Balcony Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Blackout curtains - 376 sq ft - City view - Sleeps 2 - 1 King Bed ### View all photos for Junior Twin Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/c242f706.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Heating - 301 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room, City View ![Family Room, City View | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/95b30e2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, City View ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Heating - 430 sq ft - City view - Sleeps 3 - 1 Double Bed and 1 Single Bed ### View all photos for Junior Double Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/341fef75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room 8.6 Excellent 4 reviews ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Blackout curtains Heating - 301 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Suite, Balcony ![Suite, Balcony | Balcony view](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/6184f18b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Balcony 10.0 Exceptional 2 reviews ### Highlights Balcony Garden Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV - 592 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/728e67bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Individually decorated Fireplace Air conditioning Connecting rooms available Flat-screen TV Rainfall showerhead Bathrobes - 301 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Connecting ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/88ca17cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Connecting - Sleeps 4 ### View all photos for Suite(Honeymoon) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/1e9ec47b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite(Honeymoon) - Sleeps 2 ### View all photos for Suite with Balcony ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/2339a79a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite with Balcony - Sleeps 2 ### View all photos for Family Room With City View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/b233cc84.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room With City View - Sleeps 3 ### View all photos for Junior Twin Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/3338acf9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Twin Room - Sleeps 2 ### View all photos for Deluxe Family Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/3b37affe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family Room - Sleeps 3 ### View all photos for Junior Double Room ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/cc65ae7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room - Sleeps 2 ### View all photos for Deluxe Double Room (No View) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/38300e65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room (No View) - Sleeps 2 ### Family Quadruple Room - Sleeps 4 ### View all photos for Deluxe Twin Room (No View) ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/16000000/15100000/15093800/15093707/6911d39c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room (No View) - Sleeps 2 ## You may also like Ad ![Outdoor pool, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids pool - Parking included 8.6 Excellent 554 reviews £53 includes taxes & fees 5 Jan - 6 Jan 2026 [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-1-5&chkout=2026-1-6&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=28906640-9171-4105-8f16-00a6bd05d818&top_cur=GBP) Ad ![Exterior detail](https://images.trvl-media.com/lodging/122000000/121870000/121863700/121863652/d7835b98.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paon Boutique Hotel & Spa Old Quarter - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Spa.h15093707.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Spa.h15093707.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03140%2C105.85513&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AM5Nb1kNK5GOCA78uFjEUVy1-K8=) No. 47 Lo Su Street, Hoan Kiem District, Hanoi, 10000 #### What's nearby - Hoan Kiem Lake \- 3 min walk \- 0.2 miles - Thang Long Water Puppet Theatre \- 5 min walk \- 0.3 miles - The Old Quarter Gallery \- 5 min walk \- 0.3 miles - Hanoi Old Town Night Market \- 7 min walk \- 0.4 miles - Quan Chuong Gate \- 10 min walk \- 0.6 miles #### Getting around - Hanoi Long Bien Station - 5 min drive - Hanoi (HAN-Noi Bai Intl.) - 38 min drive #### Restaurants - ‪Authentic Hotel - ‬2 min walk - ‪Bánh xèo Zòn - ‬1 min walk - ‪La Bevie Hotel 34 Hàng Tre - ‬2 min walk - ‪Cơm rang, Phở Xào - ‬1 min walk - ‪Food Corner - ‬1 min walk ## About this property ### Hanoi Emerald Waters Hotel & Spa Luxury upscale hotel near Hoan Kiem Lake Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Emerald Waters Hotel & Spa provides a library, dry cleaning/laundry services and a fireplace in reception. Treat yourself to a Thai massage, reflexology or a facial at EF Massage & Spa, the on-site spa. The on-site international cuisine restaurant, Salmon Run, offers breakfast, lunch, dinner and happy hour. Free in-room WiFi and a bar are available to all guests. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - Express check-in, a 24-hour front desk and concierge services - Coffee/tea in reception, a lift and a front desk safe - Guest reviews speak highly of the helpful staff Room features All 50 individually decorated rooms include comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as air conditioning and bathrobes. Other amenities include: - Bathrooms with free toiletries and hairdryers - 32-inch flat-screen TVs with cable channels - Cots/infant beds, electric kettles and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/13000000/13000000/12996300/12996300/604a335e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Marvellous Hotel & Spa Old Quarter - Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 972 reviews £45 includes taxes & fees 13 Jan - 14 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=12996300&PinnedHotelID=12996300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor banquet area](https://images.trvl-media.com/lodging/4000000/3950000/3949400/3949358/96c30e33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Imperial Hotel & Spa Old Quarter - Spa - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 336 reviews £51 includes taxes & fees 18 Dec - 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A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Salmon Run ### Things to do - Bicycle rentals - Full-service spa - Library ### Family friendly - Cot (surcharge) - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Full-service spa - 2 treatment rooms - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Reflexology - Spa open daily - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 10 floors - Art Deco architecture - Built in 2016 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Cot (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Electrical adapters - Fireplace - Free local calls - Individual decor - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2:00 PM Express check-in available Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are available for VND 0 per night ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 230000 per person - Airport shuttle fee: VND 432000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 432000 (one-way), (up to 12 years old) - Crib (infant bed) fee: VND 0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 16 years old. This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision ### Property is also known as Emerald Waters Hotel Hanoi Emerald Waters Hanoi Emerald Waters Hotel Hanoi Emerald Waters & Hanoi Hanoi Emerald Waters Hotel & Spa Hotel Hanoi Emerald Waters Hotel & Spa Hanoi Hanoi Emerald Waters Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Hanoi Emerald Waters Hotel & Spa pet-friendly? ### How much is parking at Hanoi Emerald Waters Hotel & Spa? ### What time is check-in at Hanoi Emerald Waters Hotel & Spa? ### What time is check-out at Hanoi Emerald Waters Hotel & Spa? ### Does Hanoi Emerald Waters Hotel & Spa provide a shuttle to the airport? ### Where is Hanoi Emerald Waters Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hanoi Emerald Waters Hotel & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Location ### 9.8 Staff & service ### 8.8 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 737 8 - Good 184 6 - Okay 21 4 - Poor 3 2 - Terrible 2 ## Reviews ### 10/10 Excellent #### David 7 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient location in Old Quarter and Kim, the hotel manager, was super kind and arranged tours that were special. Pretty good breakfast too. ##### David Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Victoria 7 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities The staff is absolutely helpful and pleasant. They helped us arrange a tour and exchanged money. The breakfast options are plentiful and very tasty so you can have western options or vietnamese option. Well located. ##### Victoria Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Danielle 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a great, inexpensive option. Great location. Staff was great and very helpful and attentive. Their buffet breakfast was top notch and on par with more expensive properties we stayed at in Hanoi. ##### Danielle Stayed 1 night in May 2025 ### 10/10 Excellent #### Nichola 24 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful location and staff 😊 ##### Nichola ### 10/10 Excellent #### John 9 Aug 2023 Liked: Amenities, property conditions & facilities Lovely hotel and amazing staff. ##### John Stayed 4 nights in Aug 2023 ### 6/10 Okay #### Stephen 10 Mar 2025 Liked: Cleanliness, staff & service The hotel was in a good location, 2 blocks from Hoan Kiem Lake (lake in the heart of old town). The rooms were ok, a little dated, and breakfast buffet was average. Staff was great, and very helpful. ##### Stephen Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Celina 27 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was lovely and clean, staff were super friendly and helpful. Nice breakfast, wasnt a massive spread but still a good selection of tasty food. Beds were on the firm side for our preferences but definitely not the worst we had in Vietnam. Would return if visiting Hanoi again. ##### Celina Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 18 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service and location We had the top floor front facing room with king bed and balcony Comfy bed, very clean hotel and friendly staff! Breakfast was good Loca was excellent, in old quarter walking distance to the lake and other activities. But a bit off from the center so not super loud ##### Verified traveller Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Philip 18 Mar 2025 Liked: Staff & service, amenities, property conditions & facilities Stated 5 nights. The staff were professional, kind, engaging, respectful, spoke excellent English, knowledgeable, helpful and made every effort to ensure a pleasurable experience. Room was clean and safe. Buffet Breakfast was adequate. I would stay here again ##### Philip Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Estel Eve 15 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities all staff are very hospitable ##### Estel Eve Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Inhe 4 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Staff!!! All the staff members were very helpful! Thank you! ##### Inhe Stayed 5 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good ![](https://a.travel-assets.com/ugc/hotel-reviews/8e91c964-ecba-460f-a82f-51969e133d58-1745581517142.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### David 3 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Zoey, the Manager, was so so nice which made a world of difference when checking in. Convenient location and great French restaurant, Colette Wine Bar, across the street. ##### David Stayed 3 nights in Aug 2024 ### 10/10 Excellent #### Tich 13 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff attentive to details & dedicated to customer service; great location in middle of “Old downtown”. Strongly recommend this hotel for location, staff professionalism & service! ##### Tich Stayed 1 night in Oct 2022 ### 10/10 Excellent #### Tessa 20 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### One night Beautiful hotel clean rooms and great included breakfast wish I could have stayed longer great reception who arranged my airport pickup and waited an hour for my delayed flight to land! ##### Tessa Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Denise 21 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great customer service Lucas and Kim checked us in. Kim arranged a trip to Ha Long Bay for us as soon as we arrived. The staff is extremely helpful. The buffet breakfast was fresh and plentiful. ##### Denise Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Grant 15 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had the best stay, room was excellent, balcony was massive, breakfast was excellent, staff were so helpful especially the 2 ladies at the reception, they were so happy & friendly, will definitely be back, thank you so much for making Hanoi perfect ##### Grant Stayed 5 nights in May 2023 ### 10/10 Excellent #### Chai HOoi 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel staff were very friendly and made us feel warm and welcome. They are very happy to provide travel shopping and food advice. The breakfast is rich in variety and great value for money. ##### Chai HOoi Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### SURINDER 11 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff went above and beyond to help you. The hotel was walking distance to all the major attractions. The breakfast was great as well as the in house tour operator which I booked all my tours with. ##### SURINDER Stayed 7 nights in Nov 2023 ### 6/10 Okay #### Verified traveller 27 Apr 2025 Liked: Cleanliness, staff & service, room comfort #### Decent but there are better options Okay overall but is a little run down. We stayed in two different rooms, one smelled like cigarette smoke and neither had a shower that drained properly. Employees were very friendly. Breakfast was decent but not exceptional. ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Helen 25 Apr 2024 Liked: Staff & service, amenities, property conditions & facilities Friendly staffs ##### Helen Stayed 1 night in Apr 2024 ### 8/10 Good #### Verified traveller 30 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overall good stay Very friendly and helpful staff, especially Ms Zoey who gave us many good suggestions. One thing that really need improvement, room soundproofing. Overall good stay 😊 Location is very strategic, away from the busy street. ##### Verified traveller Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Ming 27 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were great, professional, and friendly. The room was spacious and clean. Breakfast was a mixed of Asian and western food. This hotel is in the Old Quarter and there are so many restaurants close by. We walked to the lake, train street, and restaurants. One of the staff named Zoey helped us booked tours too. We highly recommend this hotel. We enjoyed our stay. ##### Ming Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Jeris Ling Yi 28 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities staff so professional and welcoming. everything was clear. breakfast spread is good. area very convenient to walk. room is clean as well ##### Jeris Ling Yi Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 9 Feb 2023 Liked: Cleanliness, staff & service, room comfort #### Kind and comfortable We appreciated kind welcome. They upgraded our room. Room was large and comfortable. ##### Verified traveller Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Little Hoi An. 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