Hanoi Cozy House

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Minibar, in-room safe, desk, free WiFi
Superior Double or Twin Room | Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Family Room | Minibar, in-room safe, desk, free WiFi

Overview of Hanoi Cozy House

Hanoi Cozy House

3.0 star property

3.3/5 Okay

Guests rated this property 2.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Bar
  • Laundry
  • Room service
Map
20 Hang Can, Hoan Kiem, Hanoi, 100000

Explore the area

  • Popular LocationHoan Kiem Lake6 min walk
  • Popular LocationSt. Joseph's Cathedral10 min walk
  • Popular LocationHanoi Opera House9 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)40 min drive

Choose dates to view prices

About this area

Hanoi

Hanoi Cozy House is located in Old Quarter, a neighbourhood in Hanoi. St. Joseph's Cathedral and Hanoi Old City Gate are local landmarks, and travellers looking to shop may want to visit Hang Gai Street and Hanoi Old Town Night Market. Train Street and Hanoi Botanical Garden are also worth visiting.

What's nearby

  • Hanoi Old Town Night Market - 3 min walk
  • Hang Gai Street - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • St. Joseph's Cathedral - 10 min walk
  • Hanoi Opera House - 9 min drive

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 47 min drive

Restaurants

  • Bánh Mì 25 - 2 min walk
  • Kim Lai Cafe - 2 min walk
  • Happy Coffee Bean - 2 min walk
  • AG cafe - 3 min walk
  • Fagioli Coffee - 3 min walk

About this property

Hanoi Cozy House

3-star Hanoi hotel in Old Quarter with 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hanoi Cozy House offers 25 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Scooter/moped hire

Family friendly

  • Laundry facilities

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Local maps
  • Safe
  • Slippers

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi Cozy House Hotel
Hanoi Cozy House Hanoi
Hanoi Cozy House Hotel Hanoi

Frequently asked questions

Overall score and ratings

3.3

Okay

Rating 5 - Excellent. 2 out of 11 reviews
5 - Excellent 18%
Rating 4 - Good. 2 out of 11 reviews
4 - Good 18%
Rating 3 - Okay. 5 out of 11 reviews
3 - Okay 45%
Rating 2 - Poor. 1 out of 11 reviews
2 - Poor 9%
Rating 1 - Terrible. 1 out of 11 reviews
1 - Terrible 9%

2.8/5

Cleanliness

4.2/5

Staff & service

3.2/5

Amenities

2.8/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Stayed 5 nights in Nov 2019

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
Stayed 3 nights in Feb 2020

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
AVOID
The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Stayed 3 nights in Feb 2020

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.
Stayed 4 nights in Jan 2020

3/5 Okay

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019