Title: Hanoi Bella Rosa Hotel & Travel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=15230780&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hanoi Bella Rosa Hotel & Travel Discover the charms of Hanoi's old town from this hotel's convenient location. Enjoy local flavors at the restaurant or explore on two wheels with bike rentals. ## Photo gallery for Hanoi Bella Rosa Hotel & Travel ![Deluxe Double Room, 1 Queen Bed | Terrace/patio - Hanoi Bella Rosa Hotel & Travel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/1276877d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Hanoi Bella Rosa Hotel & Travel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/3440aff0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive lounge - Hanoi Bella Rosa Hotel & Travel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/cb65ca71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hanoi Bella Rosa Hotel & Travel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/663f561c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains - Hanoi Bella Rosa Hotel & Travel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/4579259c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near the vibrant Hanoi Old Town Night Market, Hanoi Bella Rosa Hotel & Travel offers a charming retreat with a restaurant, snack bar/deli, and in-room WiFi. On-site amenities like bike rentals, dry cleaning services, and luggage storage cater to your every need. ## Reviews 9.0 Wonderful ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Laundry room - Room service £61 includes taxes & fees 14 Feb - 15 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=15230780&PinnedHotelID=15230780&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Junior Suite, Balcony ![Junior Suite, Balcony | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/7ba1b07d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony ### Highlights Balcony or patio Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Blackout curtains - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Junior Suite, City View ![Junior Suite, City View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/bd9af1f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, City View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Blackout curtains Bidet - City view - 344 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Family Suite, Lake View ![Family Suite, Lake View | Lake view](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/eeaecc1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, Lake View 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Blackout curtains Bidet Hairdryer - Lake view - 377 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Triple Room, 1 Bedroom, Non Smoking ![Triple Room, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/ec20961f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, 1 Bedroom, Non Smoking ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Blackout curtains Bidet - 355 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Large Single Bed ### View all photos for Deluxe Double Room, 1 Queen Bed ![Deluxe Double Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/ce3284df.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Queen Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Fridge Flat-screen TV Separate bedroom Blackout curtains Bidet - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Deluxe Double Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/c228de9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ### View all photos for Bellarosa With Panorama Lake View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/682457ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bellarosa With Panorama Lake View - Sleeps 4 ### View all photos for Junior Suite With City View ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/1f87d201.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With City View - Sleeps 2 ### View all photos for Junior Suite With Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/22a48f64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite With Balcony - Sleeps 2 ### Executive Triple Room - Sleeps 3 ### View all photos for Deluxe Single Room With Balcony ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15240000/15230800/15230780/c8fdd168.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Single Room With Balcony - Sleeps 1 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Bella-Rosa-Hotel-Spa.h15230780.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Hanoi-Bella-Rosa-Hotel-Spa.h15230780.Hotel-Information) ## About the area Located in Hanoi, Hanoi Bella Rosa Hotel & Travel is in the city centre. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travellers looking to shop may want to visit Hanoi Old Town Night Market and Dong Xuan Market. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03212%2C105.85331&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=IqVC_KFDkjB6GIeY4yeQkToHgS8=) 21 Cau Go Street, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 1 min walk \- 0.0 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 1 min walk \- 0.1 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 3 min walk \- 0.2 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 8 min walk \- 0.5 miles - ![Dong Xuan Market featuring interior views and markets](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dong Xuan Market 8 min walk \- 0.5 miles ### Getting around - Hanoi Long Bien Station 14 min walk - Hanoi (HAN-Noi Bai Intl.) 43 min drive ### Restaurants - Nộm Bò Khô Long Vi Dung 1 min walk - Hanoi Coffee Station 2 min walk - Banh Mi Long Hoi 1 min walk - Bún Thang Bà Đức 1 min walk - Pizza Belga 47 Hàng Bè 2 min walk ## About this property ### Hanoi Bella Rosa Hotel & Travel Upscale hotel near Thang Long Water Puppet Theatre Located close to Hanoi Old Town Night Market and Hoan Kiem Lake, Hanoi Bella Rosa Hotel & Travel provides a terrace, dry cleaning/laundry services and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), bike hire and a round-trip airport shuttle (surcharge) - A lift, luggage storage and a 24-hour front desk - Free newspapers, smoke-free property and concierge services Room features All guest rooms at Hanoi Bella Rosa Hotel & Travel feature thoughtful touches, such as air conditioning and bathrobes, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 32-inch flat-screen TVs with cable channels - Fridges, free infant beds and electric kettles ## Similar properties ![Local and international cuisine](https://images.trvl-media.com/lodging/18000000/17360000/17354500/17354453/5d78828a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Premier Hotel & Rooftop Skybar Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Business services 9.2 Wonderful 62 reviews £129 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=17354453&PinnedHotelID=17354453&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8990000/8987600/8987573/95a87421.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Harmonia Hotel & Spa Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 9.2 Wonderful 99 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=8987573&PinnedHotelID=8987573&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/7000000/6130000/6128300/6128251/fd6c82d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Beaute Boutique Hotel & Spa Old Quarter - 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In-room refrigerator - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (90 centimetre wide door) ### More - 1 building - 7 floors - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Guests driving to the property should contact this property in advance (e.g. directions) Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 100000 for adults and from VND 100000 for children - Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Bella Rosa Hotel Hanoi Hanoi Bella Rosa Hotel Bella Rosa Hotel Hanoi Bella Rosa Hotel Hanoi Bella Rosa Hotel & Spa Hanoi Hanoi Hanoi Bella Rosa Hotel & Spa Hotel Hotel Hanoi Bella Rosa Hotel & Spa Hanoi Bella Rosa Hotel & Spa Hanoi Bella Rosa Hanoi Bella Rosa & Travel Hanoi Bella Rosa Hotel Spa Hanoi Bella Rosa Hotel Travel Hanoi Bella Rosa Hotel & Travel Hotel Hanoi Bella Rosa Hotel & Travel Hanoi Hanoi Bella Rosa Hotel & Travel Hotel Hanoi ## Frequently asked questions ### Is Hanoi Bella Rosa Hotel & Travel pet-friendly? ### How much does it cost to stay at Hanoi Bella Rosa Hotel & Travel? ### How much is parking at Hanoi Bella Rosa Hotel & Travel? ### What time is check-in at Hanoi Bella Rosa Hotel & Travel? ### What time is check-out at Hanoi Bella Rosa Hotel & Travel? ### Does Hanoi Bella Rosa Hotel & Travel provide a shuttle to the airport? ### Where is Hanoi Bella Rosa Hotel & Travel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hanoi Bella Rosa Hotel & Travel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.6 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 57 8 - Good 11 6 - Okay 11 4 - Poor 2 2 - Terrible 1 ## Reviews ### 8/10 Good #### Patrick 31 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great value for money, breakfast really good, but the staff are truly excellent. Thank you for making my stay a pleasure. ##### Patrick Stayed 2 nights in Mar 2024 ### 8/10 Good #### Alexander 21 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good location ##### Alexander Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### laurie 23 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had a great stay staff are so friendly arranged a tour for us to Ha Long Bay with Arcady Cruise and a Shuttle bus to Ninh Binh. Thank you. ##### laurie Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Paul 15 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place in Old Quarter This was a last minute booking for one night. The hotel is comfortable and clean. Staff are very friendly. ##### Paul Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Verified traveller 8 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel in the heart of the old quarter An excellent hotel and great value for money. Room was clean and spacious. Staff were friendly and welcoming and went above and beyond to make my stay enjoyable. \`There was quite a lot of street noise but this is to be expected given the location in the old quarter. ##### Verified traveller Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Alison 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I'm one of those tourists that knew nothing of the area and stuck out like a sore thumb! It was my first time visiting internationally, and I'm so glad I chose this hotel. I will note from the point of view of a Westerner, these might be things you want to keep in mind. The elevator is small and the stairs are steep. The breakfast is in a dining area outside of the hotel, so you do have to leave the building to get there. There's no easy driveway spot for a car to drop you off. If you prefer quiet, you're not really going to find that in the middle of the Old Quarter, as you'll hear noises at all times of night even five floors up (though I personally loved it). But you know what? I'd stay here again in a heartbeat! Anne the receptionist was so kind and helpful, even remembering me a couple of days later! The hotel is only a block from the lake, and right around the corner from a water puppet theater. The breakfast is amazing every time, and the rooms are oddly spacious for such a skinny building. The bed was firm but very comfortable and clean, and the reception was willing to help answer any questions. The car from the airport to the hotel wasn't a shuttle like I'd have assumed as a Westerner, but it was comfortable and the driver was very polite and helped me get my bags into the hotel. I was offered help at any turn, whether it was figuring out how to call a taxi, picking out where to eat, or even which touristy shops were better for souvenirs. ##### Alison Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Ching T 23 Nov 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location, clean, excellent service Excellent location in the historical district near shops and restaurants. Excellent service, the hotel manager Tommy is fantastic, super attentive and helpful. ##### Ching T Stayed 2 nights in Nov 2022 ### 8/10 Good #### Emilio 9 Aug 2024 Liked: Staff & service Good customer service ##### Emilio Stayed 5 nights in Jul 2024 ### 10/10 Excellent #### MASAYUKI 17 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed , thank you! ##### MASAYUKI Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Christine 23 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommend this as a friendly, clean and well located stay in the old quarter. I could see the lake and the street from y room and the staff were super helpful. The rooms are small but what do you expect in the old quarter! Nice bathroom and a lift to get upstairs as these are long narrow buildings. ##### Christine Stayed 4 nights in Oct 2022 ### 6/10 Okay #### martin 27 Apr 2024 Noisy, ##### martin Stayed 1 night in Apr 2024 ### 6/10 Okay #### CINDY 19 Mar 2023 Disliked: Staff & service #### DISAPPOINTED ☹️ I booked suite room with lake view for my family but when i came to check in they gave me triple room. I asked why they gave me the room was not as what I booked? After they made a call to their manager, then they changed the triple room to suites room with road view, they said suites room with lake view no more… i have no choice to accept it as we all tired after long flight. ##### CINDY Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Verified traveller 13 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### また泊まりたい！ 2泊しました。とても綺麗に清掃されており良かった。2泊目も全てのアメニティが交換されており1泊目と同じ状態で良かったです。 なんと言ってもスタッフがとても親切で対応が良かった。朝食ブュッフェも美味しくスタッフ対応もエクセレント！ ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Kazushige 13 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ホアンキエム湖が見えるホテル ホアンキエム湖が見える、タンロン水上人形劇場のすぐ近くのホテル。入口はこじんまりとしており、エレベーターは歴史を感じるものの、部屋には不都合はなく、なによりスタッフのホスピタリティがよかった。朝食は数軒隣の系列ホテルでサービスされるが、メニューが豊富でフルーツも各種揃っていて十分だった。ホアンキエム湖周辺の繁華街に近いので、便がいい反面、夜は多少賑やかだが、それも現地の楽しみの一つと考えばよいかと。 ##### Kazushige Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### MAYUMI 15 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 誠実な接客とフレンドリーなスタッフ バルコニーつきのジュニアスイートを予約していましたが、手違いで別のカテゴリーの部屋に通されました。 チェックインした時は疲れていたこともあり｢あれ？ちょっと狭いかな？｣と疑問に感じましたが、慌ただしかったので、とりあえず部屋に入りましたが、予約確認書を見てバルコニーがついてないことに気づいて、レセプションで確認してもらったら、すぐに間違いを認めて対応してくれました。 その日の夜は、バルコニー付きの部屋が満室だったため、翌日から同系列のホテルのバルコニー付きの部屋に泊まれるように手配してくれたことで落ち着きましたが、一晩は違うカテゴリーの部屋に泊まることになりました。 ただ、その時対応してくれたスタッフは何度もお詫びしながら、一生懸命対応してくれたので、ホテルに対してマイナスのイメージはなく、むしろ誠実な接客態度が印象に残りました。 その後、このホテルが素晴らしかったのは、この手違いの件を他のスタッフもきちんと把握して、オプショナルツアーのディスカウントや空港への送迎を、付けてくれたりなど、物心両面でカバーしてくれたことです。 翌日移動した、同系列のホテルのスタッフもきちんとお詫びをして気遣ってくれました。 通された部屋はとてもバルコニー付きの、とても居心地のいい空間でWi-Fiも良好で、旧市街のにぎやかな立地でしたが、喧騒も特に気にならなかったです。(ただし、深夜まで音楽が鳴ってたりするので音に神経質な方は耳栓などを用意した方がいいかも知れません。) 朝食も、たくさんの果物をはじめ、種類豊富で、フォーやパンケーキもオーダーすれば無料で作ってくれて、毎朝つい食べ過ぎてしまうくらい美味しかったです。 系列ホテルを含め、どこも小規模ですが、そのぶんスタッフの気遣いが行き届いて、とても素晴らしい滞在になりました。 どんなに大手のホテルでも、人間のやることですからミスは生じると思いますが、その後の対応ひとつがそのホテルの本当の意味での格を決めるんだなと、改めて実感させられました。 ##### MAYUMI Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller 26 Feb 2023 Liked: Cleanliness, staff & service, room comfort #### スタッフは親切、フランクで快適に滞在できました ホアンキエム湖側スイートに宿泊。 眺望は非常によく、週末はナイトマーケットの喧騒を部屋から感じられます。 他のホテルのホアンキエム湖レイクビューからするとコストパフォーマンスは高いと思います。 ホアンキエム湖や水上人形劇のみならず、飲食店やスパ、店舗へのアクセスも徒歩1分と利便性は非常に高い。 セットでついていた朝食も美味しく、フォーや饅頭、焼き飯など伝統的なベトナム料理の他、オムレツやパンケーキ、フルーツ、コーヒーなどがブッフェ形式で提供されます。 部屋の設備において冷蔵庫がついていない、鍵が外せない、金庫ロック解除など全て丁寧にご対応頂けました。 他、サービスとして2kgまで2ドルの洗濯サービスなどがあります。 ##### Verified traveller Stayed 2 nights in Feb 2023 ### 6/10 Okay #### Verified traveller 13 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cute and clean rooms, but a little too loud Nice hotel, really nice staff, but very loud at night ##### Verified traveller Stayed 3 nights in Oct 2019 ### 10/10 Excellent #### JUNEYOUNG 1 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 매우 만족해요 직원들도 친절합니다 ##### JUNEYOUNG Stayed 3 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 23 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel and location of the hotel was awesome, and the staff were so helpful and polite, definitely will stay again ##### Verified traveller Stayed 7 nights in Sep 2019 ### 6/10 Okay #### Verified traveller 8 Sept 2019 Liked: Staff & service, property conditions & facilities Contratamos excursion a la bahia con ellos y todo fue muy bien ##### Verified traveller Stayed 5 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 15 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities シャワールームの排水がもうちょっとスムーズに流れれば よかったのに残念です。 ##### Verified traveller Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Jung 9 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 감동 서비스. 환상적 위치. 위치가 아주 환상적입니다. 호안끼엠 호수에 수상인형극장 바로뒤에 있어요. 라벨르스파도 바로 앞에 있고,야시장도 바로 근처에 있어요. 무엇보다 가장 큰 강점은 엄청 친절합니다. 하노이역까지 그랩도 잡아주시고, 취소했는데 수수료도 안받으시더라구요. 비오는날 호텔 근처까지 우산도 가지고 나와서 씌워주시고 감동입니다. 벨라로사호텔에 10년전부터 이용을 시작했는데, 서비스정신은 그대로 입니다. 하노이 여행가시는 분들 강추합니다. ##### Jung Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Kevin, Hong Kong 7 Jun 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are very helpful and resolve the guest enquiries. Breakfast is good and have Pho to let the guests taste every morning before start activities. One thing need to be improved is shower facilities, the curtain not long enough to guard the water comes out after shower. ##### Kevin Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 4 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great location. Right across the beach. Very clean ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 15 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There’s a lots of variety for breakfast, staffs are extremely helpful and friendly. We will come back next time. ##### Verified traveller Stayed 2 nights in Apr 2019 ## Expedia's Latest Trends ### Hotels > [Dimora Pura](https://www.expedia.co.uk/Scicli-Hotels-Dimora-Pura.h35377012.Hotel-Information) > > [Hotels near Charlton Athletic Football Club](https://www.expedia.co.uk/Charlton-Athletic-Football-Club-Hotels.0-l553248621532492337-0.Travel-Guide-Filter-Hotels) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Hotels in Subiaco](https://www.expedia.co.uk/Subiaco-Perth-Hotels.0-n6052193-0.Travel-Guide-Filter-Hotels) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Hotels near RAF Ascension Island](https://www.expedia.co.uk/RAF-Ascension-Island-Hotels.0-l6120996-0.Travel-Guide-Filter-Hotels) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Villas Istanbul](https://www.expedia.co.uk/Istanbul-Villas.d178267-aaVillas.Travel-Guide-Accommodation) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Spiros & Hiroko Hotel - Adults Only](https://www.expedia.co.uk/Santorini-Hotels-Zorzis-Hotel.h520628.Hotel-Information) > > [Hotels in Woodbridge](https://www.expedia.co.uk/Woodbridge-Hotels.d177733.Travel-Guide-Hotels) > > [Hotels near Gyle Shopping Centre](https://www.expedia.co.uk/Gyle-Shopping-Centre-Hotels.0-l6169059-0.Travel-Guide-Filter-Hotels) > > [Hotel Old Nickel](https://www.expedia.co.uk/Amsterdam-Hotels-Hotel-Old-Nickel.h8264502.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.co.uk/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Hotels near Westminster Bridge](https://www.expedia.co.uk/Westminster-Bridge-Hotels.0-l508423-0.Travel-Guide-Filter-Hotels) ### Flights ### Cars ### Activities > [Things to do in Saas-Fee](https://www.expedia.co.uk/Things-To-Do-In-Saas-Fee.d4352.Travel-Guide-Activities) > > [Things to do in Gjirokastër](https://www.expedia.co.uk/Things-To-Do-In-Gjirokaster.d6344000.Travel-Guide-Activities) ### Packages > [Lofoten Holidays](https://www.expedia.co.uk/Lofoten.d553248627367901312.Holidays-City-Breaks) ### General > [Visit El Hadaba](https://www.expedia.co.uk/Sharm-El-Sheikh-El-Hadaba.dx553248633981691108) > > [Visit Kabatas](https://www.expedia.co.uk/Istanbul-Kabatas.dx6004037) ---