Title: TK123 Hanoi Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TK123 Hanoi Hotel Travelers find warm hospitality at this Hanoi hotel where they can shop for unique gifts and savor delicious meals from the on-site restaurant ## Photo gallery for TK123 Hanoi Hotel ![Front of property - TK123 Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/89e84f2e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains - TK123 Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/031b39e2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Bathroom | Free toiletries, hair dryer, slippers, towels - TK123 Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/e19d3559.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - TK123 Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/53fb5282.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - TK123 Hanoi Hotel (Hanoi)](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/5340ad5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Hanoi, TK123 Hanoi Hotel offers practical amenities like dry cleaning/laundry services, in-room WiFi, and luggage storage. Guests enjoy tasty meals at the on-site restaurant and souvenirs from the gift shop. Nearby, explore the historic Ambassador's Pagoda. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Air-conditioning - Laundry room - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Jan 7 - Jan 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15948962&PinnedHotelID=15948962&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 14 of 14 rooms ### View all photos for Suite (with Bathtub) ![Suite (with Bathtub) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/fdaf7a3e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite (with Bathtub) 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Hairdryer Private bathroom Deep-soaking bath - 484 sq ft - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/28c3eaef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.6 Excellent 4 reviews ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Rainfall showerhead Hairdryer Deep-soaking bath - 269 sq ft - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Family Suite ![Family Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/b96575c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Air conditioning Heating Free rollaway/extra beds LCD TV Blackout curtains Separate bedroom Private bathroom Hairdryer - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Double Room ![Deluxe Double Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/031b39e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle - City view - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/b8e083a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review ### Highlights Air conditioning Heating LCD TV Blackout curtains Separate bedroom Private bathroom Hairdryer Free bottled water - 1 bedroom - City view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/08b5e98b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 1 review ### Highlights Air conditioning Heating LCD TV Blackout curtains Private bathroom Hairdryer Free bottled water Electric kettle - Sleeps 2 - 2 Large Single Beds ### View all photos for Family Suite 3pax ![Family Suite 3pax | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/2347f636.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite 3pax ### Highlights Air conditioning Heating Free rollaway/extra beds LCD TV Blackout curtains Separate bedroom Private bathroom Hairdryer - 1 bedroom - Sleeps 3 - 2 Large Single Beds ### View all photos for Superior Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/7d9486c6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room - Sleeps 2 ### View all photos for Deluxe Double ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/f4f3e348.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double - Sleeps 2 ### View all photos for Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/282c12fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite - Sleeps 2 ### View all photos for Junior Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/2aeea993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Sleeps 2 ### View all photos for Family Triple Room ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/2ea33221.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room - Sleeps 3 ### View all photos for Deluxe Twin ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/c623faea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin - Sleeps 2 ### View all photos for Family Suite ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/16000000/15950000/15949000/15948962/3716fcbc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-HOTEL-1-2-3-HANOI-Hoan-Kiem.h15948962.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-HOTEL-1-2-3-HANOI-Hoan-Kiem.h15948962.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02653%2C105.84252&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tNm9TLPPGOaQmcuv8I_2ev98H_4=) 34 Nam Ngu, Cua Nam, Hoan Kiem, Hanoi, 100000 #### What's nearby - Train Street \- 3 min walk \- 0.2 miles - Hoa Lo Prison Museum \- 5 min walk \- 0.3 miles - Hang Da Market \- 7 min walk \- 0.4 miles - St. Joseph's Cathedral of Hanoi \- 8 min walk \- 0.5 miles - Hoan Kiem Lake \- 13 min walk \- 0.7 miles #### Getting around - Hanoi Railway Station - 4 min walk - Hanoi (HAN-Noi Bai Intl.) - 42 min drive #### Restaurants - ‪Quan An Ngon - ‬1 min walk - ‪Mercure Hanoi La Gare - ‬2 min walk - ‪Veteran - ‬2 min walk - ‪Quán Béo - ‬4 min walk - ‪Sadhu Vegetarian Restuarant - ‬3 min walk ## About this property ### TK123 Hanoi Hotel Hotel near Hoa Lo Prison Museum Located close to Ambassadors’ Pagoda and Hang Da Market, TK123 Hanoi Hotel provides dry cleaning/laundry services, a restaurant and a snack bar/deli. Stay connected with free in-room WiFi. Other perks at this hotel include: - A round-trip airport shuttle (surcharge), luggage storage and a 24-hour front desk - Concierge services, multilingual staff and a porter/bellboy - A gift shop, a lift and a front desk safe - Guest reviews give top marks for the helpful staff Room features All 54 rooms offer comforts such as laptop-compatible safes and air conditioning, as well as perks such as free WiFi and minibars. More amenities include: - Free toiletries and hairdryers - 32-inch LCD TVs with premium channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/45000000/44060000/44055700/44055646/3e6e7d2f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Narcissus Hotel and Apartment Hoan Kiem - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 11 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=44055646&PinnedHotelID=44055646&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/37000000/36160000/36158900/36158835/38ac3fdd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De La Seine Dong Da - Free Wi-Fi - Restaurant - Air-conditioning - Parking available 8.6 Excellent 17 reviews £28 includes taxes & fees 8 Jan - 9 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=36158835&PinnedHotelID=36158835&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand View Suite | City view](https://images.trvl-media.com/lodging/5000000/4590000/4587300/4587213/02b0d986.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eternity Hanoi Hotel Hoan Kiem - 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Spa - Parking included - Free Wi-Fi - Restaurant 8.6 Excellent 84 reviews £31 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=6894418&PinnedHotelID=6894418&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/107000000/106830000/106828500/106828449/d78fbed5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dream Premium Hotel & Spa Hoan Kiem - Breakfast included - Spa - Parking included - Free Wi-Fi 8.6 Excellent 19 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=106828449&PinnedHotelID=106828449&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - A restaurant - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 1 building - 11 floors ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning - Desk - Heating - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in time starts at 2 PM ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 2) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The property offers its sauna and Jacuzzi facilities to men only. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as 1-2-3 Hanoi Hotel 1 2 3 Hanoi TK123 Hanoi Hotel Hotel TK123 Hanoi Hotel Hanoi HOTEL 1 2 3 HANOI Hoan Kiem TK123 Hanoi Hotel Hotel Hanoi ## Frequently asked questions ### Is TK123 Hanoi Hotel pet-friendly? ### How much is parking at TK123 Hanoi Hotel? ### What time is check-in at TK123 Hanoi Hotel? ### What time is check-out at TK123 Hanoi Hotel? ### Does TK123 Hanoi Hotel provide a shuttle to the airport? ### Where is TK123 Hanoi Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## TK123 Hanoi Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.4 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 84 8 - Good 52 6 - Okay 16 4 - Poor 4 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Hung 12 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### Hung Stayed 2 nights in May 2025 ### 10/10 Excellent #### Peter 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities Quite and charming property, attentive staff and good location ##### Peter Stayed 2 nights in Oct 2024 ### 8/10 Good #### JUNICHI 7 Nov 2024 Liked: Staff & service, amenities Very friendly staff ##### JUNICHI Stayed 3 nights in Nov 2024 ### 6/10 Okay #### KAWAI 21 Jul 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities We stayed in a suite, but there were a series of malfunctions in the bathroom, TV, door locks and other facilities. The room was changed but still the improvement of the poor facilities was not satisfactory. The staff were good. ##### KAWAI Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Duc Tuan 29 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent ##### Duc Tuan Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Toshihiko 11 Dec 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located but in silent environment; kind and friendly staffs ready to support; nice, well-maintained and cosy room; good buffet breakfast with warm chicken pho soup served by waiter/waitress ##### Toshihiko Stayed 5 nights in Dec 2022 ### 8/10 Good #### ?? 10 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reception staff approached me and I found the hotel to be very pleasant. ##### ?? Stayed 9 nights in Mar 2024 ### 10/10 Excellent #### ?? 17 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is a clean hotel with spacious rooms. After checking out, we stayed in another area for one night, but it was difficult to take our carry-on case with me, so we asked if staffs could keep our carry-on case for a day, and they kindly agreed. Thank you very much for your help. ##### ?? Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Adrien 28 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel Everyone working at this hotel was extremely friendly and helpful and made my stay very enjoyable. I stayed 3 nights overall in between short trips to other cities and they kept my luggage safe in between my stays. Rooms are very spacious and comfortable and the location is perfect: 5mn walk from the train station/airport bus stop 86\. And walking distance from old quarter too while quiet. ##### Adrien Stayed 1 night in Jan 2024 ### 8/10 Good #### Robert 22 Mar 2024 Liked: Cleanliness, staff & service Disliked: Room comfort #### Tour hotel Generally the hotel was value for money. The hotel staff were very good and helpful. At the time of my visit Hanoi was subject to a cold spell of weather and the hotel's heating system could not cope causing the rooms to be uncomfortably cold. The hotels location is very convenient. ##### Robert Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Adrien 21 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Great location, spacious room, super friendly staff, perfect place to stay in Hanoi. My room was also very quiet at night. The breakfast buffet is a nice + (lots of fruits and healthy options) ##### Adrien Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Tanya 15 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really liked the location of the hotel down a quiet ish alley with good eateries around. Big light comfortable room with fast wifi and a desk. I used it for a work meeting. Decent breakfast with pho, eggs, fruit, salads, toast etc. pleasant helpful staff - laundry came back quick! ##### Tanya Stayed 2 nights in Feb 2023 ### 8/10 Good #### Dominik 2 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel in a very central location, close to the old quarter but still quiet from the busy streets. We selected this hotel as a second option after the first fell through and it did not disappoint. Helpful and friendly staff, clean room, small downsides would be that we could hear our neighbours in the evening when they returned late from outside, also the breakfast would benefit from more options like yoghurt, cheese, ham and similar. Otherwise a nice place! ##### Dominik Stayed 6 nights in Apr 2024 ### 10/10 Excellent #### JOONYOUNG 16 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best budget hotel This hotel is the best budget hotel in Hanoi. Location is great if you want to enjoy old downtown of Hanoi. Staffs are very kind and helpful. It is old but still clean. Some problems are still exist such as shower booth is not stable and water pressure is a little bit weak, and breakfast is poor. However, when I think about the price, this hotel is recommendable. I love this hotel so much. ##### JOONYOUNG Stayed 5 nights in Aug 2022 ### 6/10 Okay #### Subitha 3 Aug 2024 Liked: Cleanliness, staff & service #### Incredibly high bathtub/shower combo The room had shower in the bathtub which was built a meter higher up. If you are not mindful of this extraordinary design fault you will fall ##### Subitha Stayed 1 night in Jul 2024 ### 6/10 Okay #### Felix Francois 2 Feb 2023 Liked: Cleanliness, staff & service #### If it's the cheapest option, go for it. Decent hotel, was the cheapest option so definitely good value for the price. Breakfast wasn't that great, they changed some dishes sometimes, some days I just ate fruit because the only other option was boiled vegetables and greasy eggs. Only have one size of cup available for example, which is really tiny and means you get to have two sips of tea and then have to go get up and pour another tiny cup for yourself. Room was ok, I got upgraded to the deluxe or something, thought I didn't have a window at first because it was so small. Bed was two double beds put together so you had this uncomfortable bump in the middle where the two beds connected. Staff were all friendly, but sometimes seemed more interested in selling you their version of something than helping you find it. As I was moving to Hanoi and just staying for one week while house hunting, I needed to go find a store where I could get a sim card and data plan for the next few months set up as well as buy a new phone, the hotel wanted to sell me their sim cards instead and when I mentioned I needed to go to an actual store to buy a local phone they lost interest in helping me. ##### Felix Francois Stayed 9 nights in Jan 2023 ### 2/10 Terrible #### Verified traveller 7 Jan 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort My 1st room was too small to open my suitcase even on the floor. I had one request; a room with a window. Second room had a sealed window with metal bars. They said that all their rooms except the suites with balconies have sealed-off windows with metal bars. There is one very narrow stairs, maybe about 2 to 2.5 feet wide. A death trap in an emergency. Also their “hallways” are extremely narrow and room doors are close to one another. You can hear voices from next room or the hallway like they are in your own room. My mattress was worn out and collepsed, felt metal on my back, maybe they keep mattresses for an eternity (see pic).Sheets were dirty and bugs in the room. Inop Safe box with dead battery and other inop stuff. Shower water did not drain. Too many issues to list all. A never of them to charge a penalty to move out, but had to move out. Employees, even the liar frontdesk jerk, seemingly nice, but turned out to be just outwardly. Don’t know how they have good reviews. I hope they post even bad reviews like this. ![Mattress brand name is ETERNITY ](https://a.travel-assets.com/ugc/hotel-reviews/C5A6513A3061FD2533E2A5182A8321B9C60C1EB01704595503869.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![They said that the metal bars were to keep their guest from tossing out the cigarette butts ](https://a.travel-assets.com/ugc/hotel-reviews/1E040FFF1E0DCB4DB53FA75A7942F6EA1689F0AF1704595498868.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### HIROSHI 27 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 約2年ぶりの滞在となりました。2階の部屋で朝食付会場や外に出るのも便利でとてもよかったです。お風呂がバスタブ付きで広くて水圧もありよかったです。テレビの使い方がわからなかったが、スタッフが丁寧に説明してくれて良かったです。朝食もデザートが豊富で健康的な朝を迎えられてよかったです。また泊まりたいです。 ![部屋のベッド](https://a.travel-assets.com/ugc/hotel-reviews/720d7867-001c-4470-b3ca-fa0d37bbfea1-1761585483239.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![朝食](https://a.travel-assets.com/ugc/hotel-reviews/fa0f1dba-f92a-4d46-8f41-3eaa91f51875-1761585483149.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### HIROSHI Stayed 3 nights in Oct 2025 ### 6/10 Okay #### OSAMU 13 Jul 2025 Disliked: Property conditions & facilities テレビがつかず お風呂もバスタブがあるにはあるのですがお湯が貯められず水になってしまいシャワーしか使えませんでした スタッフさんは感じ良いのですが連絡事項がちゃんとついてなかった ##### OSAMU Stayed 7 nights in Mar 2025 ### 6/10 Okay #### Inoue 5 Jun 2025 値段を考えると平均以上。朝食がちょと。 ##### Inoue Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Kumi 28 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 広々としたお部屋でとても清潔でした。 テレビが映らないと紙にメモしておいたら、すぐに付くようになっていました。 朝食が美味しくて、毎日果物が豊富にありました。旅行中は果物を食べないので助かりました。 牛すじ煮込みが美味しすぎて何回もおかわりしちゃったくらい（笑） フォーや卵焼きはライブキッチンで温かいものを提供してくれます。 ##### Kumi Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Nanase 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities 朝ごはん込みで、お部屋も広く、観光地へのアクセスも良いのにこのお値段。文句無しです。外の音もうるさくなかったです。 ##### Nanase Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Norifumi 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities シャワーの温度が低かったが、翌日にはフロントが対応してくれた。 ##### Norifumi Stayed 6 nights in Jan 2025 ### 10/10 Excellent #### Verified traveller 3 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 朝食が美味しい 朝食が美味しく、毎日フルーツとサラダを沢山食べていました。メニューは似ているながらも毎日ちょっとずつ変化し、飽きることはありませんでした。また、頼むと焼いてくれるオムレツも良かったです。 ##### Verified traveller Stayed 13 nights in Oct 2024 ### 6/10 Okay #### Shuichi 3 Nov 2024 料金が安い。朝食は期待出来ない。 ##### Shuichi Stayed 2 nights in Oct 2024 ## 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