Title: Grand Mercure Hanoi Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Hanoi Art Deco hotel with 2 restaurants and full-service spa ![Deluxe Suite, 1 King Bed, Club lounge access | Bathroom | Eco-friendly toiletries, bathrobes, slippers, bidet](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/cded9bc3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/18df04b5-6dac-4484-9ee4-9a525b1cc9bb-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![2 bars/lounges, rooftop bar, lobby lounge](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/6834d7d7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, Club lounge access | Bathroom | Eco-friendly toiletries, bathrobes, slippers, bidet](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/be9d3d41.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, free pool cabanas, pool umbrellas](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/29328936.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Mercure Hanoi offers a tranquil escape with its garden setting and poolside bar. Guests can enjoy spa treatments, authentic Vietnamese cuisine at two restaurants, and in-room WiFi. The attentive staff consistently earns high praise from visitors. 9.4 Exceptional ## Popular amenities - - Pool - Bar - Spa - Gym - Room service £89 includes taxes & fees 18 Sept - 19 Sept ## Room options ### Check availability for these dates # Tonight [Sept 15 - Sept 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-15&endDate=2025-09-16&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 16 - Sept 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-16&endDate=2025-09-17&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=51661759&PinnedHotelID=51661759&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Executive Room, 2 Single Beds, Club lounge access (High Floor) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/5235a255.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds, Club lounge access (High Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 344 sq ft - Sleeps 3 - 2 Single Beds ![Grand Deluxe, King Bed, High Floor | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/84d170d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe, King Bed, High Floor ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 344 sq ft - Sleeps 3 - 1 King Bed ![Presidential Suite, Club lounge access | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/366b7fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, Club lounge access ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Separate bedroom - 1 bedroom - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/afe2d993.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.0 Very good 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 344 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Suite, 1 King Bed, Club lounge access | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/f79ed060.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Club lounge access ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding - 807 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/6df4f412.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin Room, 2 Twin Beds (High Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 291 sq ft - Sleeps 3 - 2 Single Beds ![Executive Room, 1 King Bed, Club lounge access (High Floor) | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/b52877aa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Club lounge access (High Floor) 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 344 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Twin Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/52000000/51670000/51661800/51661759/4504c08f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Fridge Flat-screen TV Hypo-allergenic bedding Blackout curtains - 291 sq ft - Sleeps 3 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Grand-Mercure-Hanoi.h51661759.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Grand-Mercure-Hanoi.h51661759.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02782%2C105.83353&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=0LgFX-ZHtDyyqLGfLRDFhEWyPGQ=) 9 CAT LINH, QUOC TU GIAM, Hanoi, 10000 #### What's nearby - Ho Chi Minh Mausoleum - 13 min walk - 0.7 miles - St. Joseph's Cathedral of Hanoi - 20 min walk - 1.1 miles - West Lake - 3 min drive - 1.6 miles - Hoan Kiem Lake - 3 min drive - 1.4 miles - Hanoi Opera House - 3 min drive - 1.9 miles #### Getting around - Hanoi Railway Station - 16 min walk - Hanoi (HAN-Noi Bai Intl.) - 39 min drive #### Restaurants - ‪Lộc-Ally Restaurant - ‬1 min walk - ‪Grand Mercure Executive Lounge - ‬1 min walk - ‪Phở Gà - ‬2 min walk - ‪Mỳ Chinh - ‬2 min walk - ‪Cedar Coffee And Tea - ‬3 min walk ## About this property ### Grand Mercure Hanoi Luxury hotel near Temple of Literature Located close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi, Grand Mercure Hanoi provides a poolside bar, a garden and dry cleaning/laundry services. Treat yourself to a body scrub, a facial or a body wrap at the on-site spa. Make sure that you enjoy lunch, dinner and Vietnamese cuisine at the two on-site restaurants. In addition to a fireplace in reception and 2 bars, guests can connect to free in-room WiFi. Other perks at this hotel include: - An outdoor pool along with free cabanas, sunloungers and pool umbrellas - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Luggage storage, a banquet hall and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All 181 rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and bathrobes. Extra amenities include: - Highchairs and free infant beds - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, bidets and baths or showers - 50-inch flat-screen TVs with digital channels - Wardrobes/cupboards, fridges and electric kettles ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Onsite parking available only on request - Free secured, covered self parking on site - Limited on-site parking (max 1 space per unit) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children - 2 bars/lounges - 2 restaurants - A poolside bar - Snack bar/deli ### Restaurants on site - Limitless Sky Lounge - Lobby Bar - The Dining Pavilion ### Things to do - 24-hour gym - Full-service spa - Outdoor pool - TV in common areas ### Family friendly - Fenced pool - High chair - In-room cot - In-room refrigerator - Laundry facilities - Lifeguards on site - Outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Guidebooks - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - 3 meeting rooms - Computer station - Conference centre (4,133 square foot of space) ### Outdoors - Free pool cabanas - Garden - Pool loungers - Pool umbrellas ### Full-service spa - Body scrubs - Body wraps - Facials - Hot tub - Massage - Sauna - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Doorbell and phone notification - Hospital bed - Lever door handles - Lift - Visual fire alarm - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 16 floors - Art Deco architecture - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2020 - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - Humane treatment of captive wild animals - Lifeguards - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Slippers - Towels provided ### Entertainment - 50-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Paper towels - Refrigerator ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Desk chair - Eco-friendly toiletries - Electrical adapters - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop workspace - LED lighting - Phone - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 15 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 577500 for adults and from VND 290000 for children - Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old) - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve on-site parking This property accepts credit cards, debit cards and cash This property reserves the right to pre-authorise the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Grand Mercure Hanoi Hotel Grand Mercure Hanoi Hanoi Grand Mercure Hanoi Hotel Hanoi Grand Mercure Hanoi (Opening End of 2020) ## Frequently asked questions ### Does Grand Mercure Hanoi have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Grand Mercure Hanoi? > As of 15 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on 18 Sept 2025 start from £88.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hanoi-Hotels-Grand-Mercure-Hanoi.h51661759.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Grand Mercure Hanoi pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Mercure Hanoi? > Self-parking is free at this property. ### What time is check-in at Grand Mercure Hanoi? > Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Grand Mercure Hanoi? > Checkout is at noon. Late check-out is available for a fee (subject to availability). ### Does Grand Mercure Hanoi provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of VND 1800000 per vehicle applies. ### Where is Grand Mercure Hanoi located? > Located in Dong Da, this luxury hotel is within a 15-minute walk of Temple of Literature and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are also within 2 mi (3 km). Hanoi Railway Station is 16 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Hanoi Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.4 Amenities ### 9.4 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 79 8 - Good 11 6 - Okay 3 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### Tobi 13 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly helpful staff. Very nice clean and beautiful Hotel. Best value for the price. ##### Tobi Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Jamil 15 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb experience for the value ##### Jamil Stayed 1 night in May 2025 ### 10/10 Excellent #### Antonina 15 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Decent hotel Great option for Hanoi ##### Antonina Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Sarah 29 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great stay. Room was great, breakfast was delicious and beautiful property ##### Sarah Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Tracy 7 Mar 2025 Liked: Cleanliness, staff & service, room comfort #### Great hotel in Hanoi. Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor. ##### Tracy Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Verified traveller 12 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very Nice Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel. ##### Verified traveller Stayed 1 night in May 2025 ### 10/10 Excellent #### Natasha 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel, lovely room, helpful staff. Convenient location. ##### Natasha Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Ryan 30 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful five star hotel at exceptional price, highly recommend. ##### Ryan Stayed 1 night in Jun 2024 ### 10/10 Excellent #### nah 13 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best place to stay in hanoi! ##### nah Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### TUAN 26 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment. ##### TUAN Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### Eduardo 24 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in the heart of Down Town Hanoi, very busy area and very crowded. But the hotel is an oasis of silence, peaceful rest and incredible service. It is very new hotel and superb service and staff. ##### Eduardo Stayed 7 nights in Jan 2025 ### 10/10 Excellent #### Christina 9 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful hotel…friendly and helpful staff! I would stay here again ##### Christina Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Bilal 11 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is new and walkable to the old and French quarters. The rooftop pool and bar is nice. Staff were super attentive and friendly. Buffet breakfast has lots of good options. ##### Bilal Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### YA-HSUAN 17 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel, worth to try. ##### YA-HSUAN Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Chris 7 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Choice for breakfast was pretty much only the large buffet. ##### Chris Stayed 5 nights in Dec 2024 ### 10/10 Excellent #### Nana 13 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Loved this place so much. Design of the hotel is immaculate ##### Nana Stayed 2 nights in Dec 2023 ### 8/10 Good #### Tatiana 1 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and clean property close to everything ##### Tatiana Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Verified traveller 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel with great staff Excellent hotel. Really friendly and helpful staff. The rooms are really gorgeous, and you can sense that the hotel is brand new. The interior and decorations were really beautiful. The breakfast was also excellent ##### Verified traveller Stayed 1 night in Jul 2023 ### 10/10 Excellent #### nah 16 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Every performances by professional staff were perfect. Great thanks to Gina, Ahn, Liam and other cooperative staff of Grand Mercure Hanoi. My staying there was always like at home with family. ##### nah Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Joshua 8 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Brand new hotel in a great location. Rooms are lovely, and the view is exceptional. The staff are also a super helpful - Joseph in particular really went the extra mile. Will definitely stay here again, probably one of the best hotels in Hanoi. ##### Joshua ### 8/10 Good #### Verified traveller 3 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This hotel is new and is rather nicely decorated. Staff were helpful and the manager at the all day restaurant (where breakfast is served) is friendly and makes it a point to know the guests, a rare find these days. However, I find the bathroom too dark with insufficient lighting. The hairdryer was also an issue - too heavy and can’t stay for long in the socket in the bathroom when in use as the wire is not long enough. Coffee machine was also an issue with a very slow drip of water coming out. Location wise, it is not within walking distance to anything but with affordable GRAB/taxi fares, this is perhaps not a big issue. For the price I paid, I would say it is value for money. ##### Verified traveller Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller 27 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great break in the heart of Hanoi A great stay!. One of our best city stays. The hotel is beautiful and decor selection is impressive. We stayed in the deluxe room and suite which had executive lounge access which came with loads of perks. Location is also very good and a short drive from old quarter. We also used the spa at the hotel which was great. The staff are very attentive and have a wide selection of treatments available. The rooftop bar has a very impressive view and is a nice way to spend evenings. ##### Verified traveller Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### kim 24 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional care Immaculately sanitary/clean, friendly and professional top notch care in every aspect. The Song Spa is AMAZING Giang is an exceptional massage therapist 👌 10/10 I do RECOMMEND stayed 3 nights had spa care 3 days ##### kim Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Kyu Wook 16 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Staff Vao was wonderful! The staff, specially named VAO (or Bao) was very helpful and nice. Her effort to help guest out was amazing. Two thumbs up!! ##### Kyu Wook Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Steven 8 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New Modern Hotel - Great option for Hanoi! The Grand Mercure is new hotel with clean and modern furnishings. It was a great choice of hotel close but far enough away from the old town to ensure a quiet surrounding area. Staff were helpful and welcoming. Breakfast was wide ranging and very good. A very comfortable and pleasing choice of accommodation for an active visit to Hanoi. ##### Steven Stayed 3 nights in Dec 2022 ## Expedia's Latest Trends ### Hotels > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Lotte Hotel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Lotte-Hotel-Hanoi.h8829295.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [Melia Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information) > > [Tirant Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Tirant-Hotel.h5656996.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Solaria Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Solaria-Hotel.h44359300.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hanoi Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Boutique-Hotel-Spa.h4133988.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP](https://www.expedia.co.uk/Hanoi-Hotels-OGallery-Classy-Hotel-Spa.h32682023.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [SQ HANG GAI HOTEL & SPA](https://www.expedia.co.uk/Hanoi-Hotels-Silk-Queen-Hotel.h8828788.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [La Siesta Premium Hang Be](https://www.expedia.co.uk/Hanoi-Hotels-La-Siesta-Premium-Hang-Be.h35198708.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [Sofitel Legend Metropole Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)