Title: Grand Cititel Hanoi Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Cititel Hanoi Hotel & Spa Travelers wake up to a delicious breakfast at The Shii Kitchen before stepping out to explore the vibrant culture surrounding Hoan Kiem Lake ## Photo gallery for Grand Cititel Hanoi Hotel & Spa ![Pool - Grand Cititel Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/ddbbaa22.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby lounge - Grand Cititel Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/e956026e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite City View Room | Premium bedding, pillow-top beds, in-room safe, desk - Grand Cititel Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/acee71ff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Poolside bar - Grand Cititel Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/bfd0bda8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Rooftop pool - Grand Cititel Hanoi Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/6bbde8b6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Cititel Hanoi Hotel & Spa offers a peaceful retreat in central Hanoi with in-room WiFi. Just steps from Hoan Kiem Lake's cultural attractions, the hotel's standout feature is its exceptionally helpful staff, enhancing the stay experience. ## Reviews 9.6 Exceptional ## Popular amenities - Spa - Air-conditioning - Business services £47 includes taxes & fees 16 Feb - 17 Feb ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 1 - Feb 2](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 19 of 19 rooms ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/2bb54cab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Dining table Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Designer toiletries - 215 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Double Room ![Deluxe Double Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/bb29fca6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room 7.6 Good 5 reviews ### Highlights Soundproofed Air conditioning Dining table Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Designer toiletries - 237 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite City View Room ![Suite City View Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/16773c44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite City View Room 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Dining table Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - City view - 279 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/8555f1b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room - Sleeps 2 ### View all photos for Grand Deluxe Room ![Grand Deluxe Room | City view](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/6aadebca.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Dining table Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - City view - 258 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Suite Twin Room ![Suite Twin Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/20f6c102.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Twin Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Free cots/infant beds Dining table Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - City view - 280 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Grand Deluxe Room ![Grand Deluxe Room | Street view](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/5b440ef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Dining table Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - Sleeps 2 - 2 Large Single Beds ### View all photos for Luxury Room ![Luxury Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/507efd2f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Dining table Flat-screen TV Premium bedding Pillow-top bed Blackout curtains - 300 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Twin Room ![Superior Twin Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/f64126c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Dining table Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Designer toiletries - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/b5064a62.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Soundproofed Air conditioning Dining table Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Designer toiletries - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/065c32af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning Dining table Flat-screen TV Blackout curtains Pillow-top bed Premium bedding Designer toiletries - City view - Sleeps 2 - 2 Single Beds ### View all photos for Suite City View Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/5109dc75.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite City View Room - Sleeps 2 ### View all photos for Suite Twin Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/05a7177c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Twin Room - Sleeps 2 ### View all photos for Grand Deluxe Twin Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/faf12d57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Twin Room - Sleeps 2 ### Luxury Room - Sleeps 3 ### Superior Twin Room - Sleeps 2 ### View all photos for Grand Deluxe Double Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/83f08efe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Deluxe Double Room - Sleeps 2 ### View all photos for Superior Double Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/9a9ac86e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - Sleeps 2 ### View all photos for Deluxe Double Room ![Premium bedding, pillow-top beds, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24050000/24043300/24043259/11f9ba31.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Grand-Cititel-Hanoi-Hotel.h24043259.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Grand-Cititel-Hanoi-Hotel.h24043259.Hotel-Information) ## About the area Located in Old Quarter, a neighbourhood in Hanoi, Grand Cititel Hanoi Hotel & Spa is in the entertainment district and near a boardwalk. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests love the hotel's central location. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02742%2C105.85753&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=4lW_EGQLCKc3QNjJViD4nZvxs4A=) 13B Tong Dan, Hoan Kiem District, Hanoi ### What's nearby - ![Hanoi Opera House which includes heritage architecture and theatre scenes](https://images.trvl-media.com/place/6115792/bd219041-fee4-4579-9877-6fa9009d52c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Opera House 3 min walk \- 0.2 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 5 min walk \- 0.3 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 10 min walk \- 0.6 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 13 min walk \- 0.7 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 15 min walk \- 0.8 miles ### Getting around - Hanoi Long Bien Station 2 min drive - Hanoi (HAN-Noi Bai Intl.) 23 min drive ### Restaurants - Circle K Trần Quang Khải 1 min walk - Nom - 3 Ngô Quyền 3 min walk - Backstage 3 min walk - The Hudson Rooms 3 min walk - Café Yến 3 min walk ## About this property ### Grand Cititel Hanoi Hotel & Spa Upscale hotel near Hoan Kiem Lake Hanoi Opera House and St. Joseph's Cathedral of Hanoi are located near Grand Cititel Hanoi Hotel & Spa, which provides dry cleaning/laundry services, a bar and a 24-hour gym. Indulge in a body treatment, a Thai massage and a facial at the on-site spa. The on-site restaurant, The Shii Kitchen, offers breakfast, lunch and dinner. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and a 24-hour business centre are available to all guests. You'll also enjoy perks such as: - A round-trip airport shuttle (surcharge), a porter/bellboy and massage treatment rooms - A 24-hour front desk, a lift and meeting rooms - Luggage storage, multilingual staff and concierge services - Guest reviews give top marks for the breakfast, central location and helpful staff Room features All 98 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property. Extra amenities include: - Free tea bags/instant coffee and electric kettles - Bathrooms with hydromassage showers and designer toiletries - 43-inch flat-screen TVs with cable channels - Daily housekeeping, desks and desk chairs ## Similar properties ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3800000/3798100/3798073/8a823f6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Nueva Boutique Hotel Ha Noi Old Quarter - Spa - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 1,003 reviews £55 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=3798073&PinnedHotelID=3798073&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast buffet](https://images.trvl-media.com/lodging/22000000/21420000/21418800/21418760/ef0def6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bendecir Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 509 reviews £41 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=21418760&PinnedHotelID=21418760&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar](https://images.trvl-media.com/lodging/12000000/11770000/11767600/11767551/c7be9c27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Peridot Gallery Classic Hotel Old Quarter - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 489 reviews £50 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=11767551&PinnedHotelID=11767551&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/13000000/12480000/12472000/12471934/f12752a0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi La Selva Hotel Old Quarter - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 498 reviews £42 includes taxes & fees 5 Feb - 6 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=12471934&PinnedHotelID=12471934&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/8000000/7420000/7414100/7414092/dfc3fdc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Brilliant Hotel and Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 688 reviews £37 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=7414092&PinnedHotelID=7414092&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/78000000/77090000/77089200/77089107/259d9aa7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Victor Gallery Hotel & Spa - Victor Group Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 790 reviews £45 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=77089107&PinnedHotelID=77089107&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/83000000/82990000/82988600/82988573/23d4fa71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L’HÔTEL du LAC Hanoi Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.8 Exceptional 1,259 reviews £68 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=82988573&PinnedHotelID=82988573&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38280000/38274200/38274199/0424d7c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Sinfonía del Rey Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 551 reviews £97 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=38274199&PinnedHotelID=38274199&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/96000000/95170000/95167300/95167270/463e8157_edited_8d03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Le Petit Prince Lakeside Hotel & Rooftop Bar Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.2 Wonderful 1,006 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=95167270&PinnedHotelID=95167270&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15870000/15868400/15868395/22a292fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O'Gallery Premier Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 1,003 reviews £65 includes taxes & fees 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=15868395&PinnedHotelID=15868395&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=24043259&PinnedHotelID=24043259&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=24043259,3798073,21418760,11767551,12471934) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi and wired internet ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) up to 30 kilometres - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Cruise terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) ### Food and drink - A bar/lounge - A restaurant ### Restaurants on site - The Shii Kitchen ### Things to do - 24-hour gym - Full-service spa ### Family friendly - Dining table - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business centre - Conference centre (538 square foot of space) - Meeting room ### Full-service spa - 3 treatment rooms - Aromatherapy - Couples treatment rooms - Facials - Hot stone massages - Manicures/pedicures - Spa open daily - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Accessible train station shuttle - Lift (100 centimetre wide door) - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) ### More - Designated smoking areas (fines apply) - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Designer toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shampoo - Shower - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with cable channels ### Food and drink - Dining table - Electric kettle - Free bottled water - Limited room service - Tea bags/instant coffee ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Desk - Desk chair - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in time starts at 2 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for VND 700000.0 per day. ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 500000 (one-way), (up to 18 years old) - Rollaway bed fee: VND 700000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation No pets and no service animals are allowed at this property A car is recommended for transport to and from this property ### Property is also known as Grand Cititel Hotel Grand Cititel Hanoi Grand Cititel Cititel Hanoi & Spa Hanoi Grand Cititel Hanoi Hotel Grand Cititel Hanoi Hotel Spa Grand Cititel Hanoi Hotel & Spa Hotel Grand Cititel Hanoi Hotel & Spa Hanoi Grand Cititel Hanoi Hotel & Spa Hotel Hanoi ## Frequently asked questions ### Is Grand Cititel Hanoi Hotel & Spa pet-friendly? ### How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa? ### How much is parking at Grand Cititel Hanoi Hotel & Spa? ### What time is check-in at Grand Cititel Hanoi Hotel & Spa? ### What time is check-out at Grand Cititel Hanoi Hotel & Spa? ### Does Grand Cititel Hanoi Hotel & Spa provide a shuttle to the airport? ### Where is Grand Cititel Hanoi Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Cititel Hanoi Hotel & Spa Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.0 Location ### 9.8 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 297 8 - Good 51 6 - Okay 17 4 - Poor 2 2 - Terrible 5 ## Reviews ### 10/10 Excellent #### ILYA 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel will outstanding buffet breakfast. Close to all the attractions, yet pretty quiet once you are inside. ##### ILYA Stayed 3 nights in Oct 2025 ### 6/10 Okay #### David 29 Nov 2025 Liked: Cleanliness Good location and great friendly staff to meet with. The breakfast was pretty good as well. However, I was quite disappointed that the Luxury Studio Suite (the most expensive room on the property) didn’t have a window in the room. ##### David Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Satoko 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located in the heart of Hanoi! The location is great and makes it easy to get anywhere. The room is nice and comfortable with everything you need, and the young staff are very friendly. ##### Satoko Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Rachel 14 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, friendly staff & comfortable rooms. ##### Rachel Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Henry 26 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location ##### Henry Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Huan 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best value. Room is clean and efficient. Staff are friendly and helpful. ##### Huan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nadimul 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities In New York, this would be 1-2k/night. Beautiful hotel, great rooftop, awesome staff, decent buffet. ##### Nadimul Stayed 1 night in Jun 2025 ### 8/10 Good #### Amber 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location for staying in the old town area! ##### Amber Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Kathleen 16 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable, nice staff and very quiet. Great breakfast buffet. ##### Kathleen Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Eric Kiam Cheng 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel to stay Please note that you have to walk an alley into the hotel lobby. Great location and not so quiet room as we can learn people talking outside. ##### Eric Kiam Cheng Stayed 4 nights in May 2025 ### 10/10 Excellent #### Jack 8 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great spot to explore Hanoi. Close to the centre, nice rooms and a great Skybar. ##### Jack Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Amanda 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel for the value. Quiet yet central location ##### Amanda Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Ian Hargrave 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, superb service in all aspects, from Alex and his team at reception, buffet breakfast and service there through to daily room cleaning service. Within walking distance to almost all major attractions around the lake ##### Ian Hargrave Stayed 1 night in Mar 2025 ### 8/10 Good #### Junji 3 Dec 2024 Liked: Cleanliness, staff & service Many local restaurants around Hotel ##### Junji Stayed 5 nights in Nov 2024 ### 8/10 Good #### Hung 7 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Nice staff, good service ##### Hung Stayed 4 nights in Mar 2025 ### 8/10 Good #### MARIJATI 24 May 2025 Liked: Cleanliness, property conditions & facilities Good location. Satisfiying breakfast. But inflexible checkin and checkout time. ##### MARIJATI Stayed 1 night in May 2025 ### 10/10 Excellent #### Ellen 2 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Conveniently located, clean, comfortable ##### Ellen Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Tony 19 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff are all nice ##### Tony Stayed 2 nights in Apr 2025 ### 8/10 Good #### Amber 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff friendly and helpful. Quiet and clean accommodations within walking distance of old town sight seeing. ##### Amber Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michelle 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely helpful staff our room was magnificent the pool area large plenty of space ##### Michelle Stayed 3 nights in Oct 2024 ### 6/10 Okay #### MARIJATI 22 May 2025 It provides good breakfast. It is strict with checkin time. ##### MARIJATI Stayed 1 night in May 2025 ### 6/10 Okay #### Mehrdad 27 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort The hotel arranged tour to Sapa with ordering 1 seat for two adults! ##### Mehrdad Stayed 1 night in Apr 2025 ### 8/10 Good #### LUIS 4 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not easy to locate but safe and worth the price. ##### LUIS Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Christopher 2 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, real quiet and modern. Staff were really helpful.. ##### Christopher Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Hong 1 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities All staff are very nice and helpful. ##### Hong Stayed 4 nights in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [B&B Rugeley](https://www.expedia.co.uk/Rugeley-Bed-And-Breakfasts.d603170-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotels in Harrow](https://www.expedia.co.uk/Harrow-Hotels.d11965.Travel-Guide-Hotels) > > [Radisson Blu Hotel, London Marble Arch](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Sussex-Hotel.h23504.Hotel-Information) > > [5 Star Hotels in Conwy](https://www.expedia.co.uk/5Star-Conwy-Hotels.s50-0-d5619.Travel-Guide-Filter-Hotels) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [5 Star Hotels in Castle Cary](https://www.expedia.co.uk/5Star-Castle-Cary-Hotels.s50-0-d6149966.Travel-Guide-Filter-Hotels) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [5 Star Hotels in Watlington](https://www.expedia.co.uk/5Star-Watlington-Hotels.s50-0-d6122985.Travel-Guide-Filter-Hotels) > > [Sunlight Garden Hotel](https://www.expedia.co.uk/Side-Hotels-Sunlight-Garden-Hotel.h19676649.Hotel-Information) > > [5 Star Hotels in Frodsham](https://www.expedia.co.uk/5Star-Frodsham-Hotels.s50-0-d6126073.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Gatwick (LGW) to Plaine Magnien (MRU)](https://www.expedia.co.uk/lp/flights/lgw/mru/london-to-mahebourg) > > [Flights from Los Angeles (LAX) to Dallas (DFW)](https://www.expedia.co.uk/lp/flights/lax/dfw/los-angeles-to-dallas) > > [Flights from Kuching (KCH) to Bang Phli (BKK)](https://www.expedia.co.uk/lp/flights/kch/bkk/kuching-to-bangkok) > > [Flights from Leeds (LBA) to La Mole (LTT)](https://www.expedia.co.uk/lp/flights/lba/ltt/leeds-to-saint-tropez) > > [Flights from Liverpool (LPL) to Orio al Serio (BGY)](https://www.expedia.co.uk/lp/flights/lpl/bgy/liverpool-to-bergamo) ### Cars > [van Car Hire in Horley](https://www.expedia.co.uk/Van-Car-Rentals-In-Horley.d4661-tVan.Car-Rental-Guide-Class) ### Activities > [Things to do in Frome](https://www.expedia.co.uk/Things-To-Do-In-Frome.d4641.Travel-Guide-Activities) ### Packages > [Wrigley Field](https://www.expedia.co.uk/Wrigley-Field-Lakeview.d6034754.Attraction) ### Holiday Rentals ### General ---