Title: Family Airport Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=16885298&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Family Airport Hotel Friendly staff at this Hanoi hotel help travelers make the most of their visit with easy transportation options and an on-site restaurant serving local flavors. ## Photo gallery for Family Airport Hotel ![Lobby - Family Airport Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/0515c0d7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Separate bathtub and shower, rainfall showerhead, free toiletries - Family Airport Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/7c43e752.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast area - Family Airport Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/9ddca336.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Family Airport Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/b1b4a1f8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Family Airport Hotel (Hanoi)](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/6ea91df4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Family Airport Hotel in Hanoi offers convenient airport drop-off, dry cleaning/laundry, WiFi in public areas, dining at the restaurant, and a snack bar/deli. The 24-hour front desk provides tour and ticket assistance. ## Reviews 6.8 ## Popular amenities - Free airport shuttle - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Laundry room ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Panoramic Triple Room, Multiple Beds ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/27600d63.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Triple Room, Multiple Beds ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Heating Fridge Dining table LCD TV - City view - 344 sq ft - Sleeps 4 - 1 King Bed and 1 Large Single Bed ### View all photos for Deluxe Double Room, 1 King Bed ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/ff5bd66f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 King Bed ### Highlights Balcony Separate sitting area Air conditioning Heating Fridge Dining table LCD TV Pillow menu - Garden view - 344 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Room ![Family Room | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/fa87937a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Separate sitting area Air conditioning Heating Fridge Dining table LCD TV Pillow menu - Hill view - 344 sq ft - Sleeps 5 - 2 King Beds ### View all photos for Basic Double Room ![Basic Double Room | Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/c3fe2ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room ### Highlights Separate sitting area Air conditioning Heating Fridge Dining table LCD TV Pillow menu Blackout curtains - City view - 3466 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Double or Twin Room ![Premium bedding, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/17000000/16890000/16885300/16885298/e94508fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double or Twin Room ### Highlights Separate sitting area Air conditioning Heating Fridge Dining table LCD TV Pillow menu Blackout curtains - Harbour view - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 579 reviews £54 includes taxes & fees 18 Feb - 19 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-2-18&chkout=2026-2-19&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=79918dd0-1ceb-47fb-8427-12dbc9f55a6b&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine, garden views ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/4000000/3920000/3918900/3918847/840bde64_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi West Mỹ Đình - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 267 reviews £92 includes taxes & fees 14 Feb - 15 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2026-2-14&chkout=2026-2-15&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=79918dd0-1ceb-47fb-8427-12dbc9f55a6b&top_cur=GBP) Ad ![Property amenity](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/1000000/996600/996505/58e89c7a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Hanoi Hotel Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 431 reviews £104 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-Hotel.h996505.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=79918dd0-1ceb-47fb-8427-12dbc9f55a6b&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - Pool - Hot tub - Spa - Parking included 9.4 Exceptional 580 reviews £127 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-JW-Marriott-Hotel-Hanoi.h5702839.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=79918dd0-1ceb-47fb-8427-12dbc9f55a6b&top_cur=GBP) Ad ![2 restaurants, breakfast served](https://images.trvl-media.com/lodging/1000000/210000/201300/201227/29ab8376.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Melia Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.2 Wonderful 1,000 reviews £100 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Melia-Hanoi.h201227.Hotel-Information?chkin=2026-2-7&chkout=2026-2-8&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=79918dd0-1ceb-47fb-8427-12dbc9f55a6b&top_cur=GBP) Ad ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/50000/49300/49234/118c3dc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Metropole Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 1,004 reviews £291 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information?chkin=2026-2-12&chkout=2026-2-13&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=79918dd0-1ceb-47fb-8427-12dbc9f55a6b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Family-Hotel-Soc-Son.h16885298.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Family-Hotel-Soc-Son.h16885298.Hotel-Information) ## About the area Soc Son, a neighbourhood in Hanoi, is home to Family Airport Hotel. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Melinh Plaza and Nhat Tan Bridge are two other places to visit that come recommended. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.20309%2C105.83254&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=puSh6O17xhsFuaYOzMVfhY-hBZs=) 19 Vo Nguyen Giap, Thai Phu, Mai Dinh, Soc Son, Hanoi, 10000 ### What's nearby - ![Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!](https://images.trvl-media.com/place/3000664655/acb7abd2-59b5-4d09-9a2c-ae42b8c1dcd4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 20 min drive \- 13.0 miles - Melinh Plaza 11 min drive \- 5.3 miles - Nhat Tan Bridge 16 min drive \- 11.2 miles - Lotte Mall Tay Ho 19 min drive \- 12.5 miles - Thanh Chuong Viet Palace 20 min drive \- 7.5 miles ### Getting around - Ga Co Loa Station 11 min drive - Ga Phuc Yen Station 13 min drive - Hanoi (HAN-Noi Bai Intl.) 5 min drive ### Restaurants - Starbucks 5 min drive - Burger King 汉堡王 7 min drive - Starbucks 5 min drive - Memos Fastfood&Drinks 5 min drive - Chang Pizza 15 min walk ## About this property ### Family Airport Hotel Family-friendly hotel near Hoan Kiem Lake Located close to Melinh Plaza and Thanh Chuong Viet Palace, Family Airport Hotel provides free airport drop-off, dry cleaning/laundry services and a business centre. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a snack bar/deli. Additional perks include: - A free bus station shuttle, babysitting (surcharge) and a 24-hour front desk - Tour/ticket information, a reception hall and luggage storage - A front desk safe, a lift and a TV in reception Room features All guest rooms at Family Airport Hotel feature comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas. Extra conveniences in all rooms include: - Memory foam beds and free extra futons - Bathrooms with rainfall showers and separate baths/showers - 32-inch LCD TVs with cable channels - Wardrobes/cupboards, separate sitting areas and fridges ## Similar properties ![Superior Double Room | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/93000000/92330000/92326500/92326472/5f6f0c28.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hoang Gia Hotel Ha Noi Capital Nam Từ Liêm - Parking included - Free Wi-Fi - Air-conditioning - Laundry room 10 Exceptional 6 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=92326472&PinnedHotelID=92326472&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/24000000/23110000/23107000/23106975/d3df3b7b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A25 Hotel - 705 Lac Long Quan Tay Ho - Breakfast included - Pet-friendly - Free Wi-Fi - Restaurant 7.8 Good 9 reviews £39 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=23106975&PinnedHotelID=23106975&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/88000000/87370000/87367500/87367486/79cf38b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bay Luxury Hotel & Spa - No 9 Nguyen Truong To, Ha Noi Ba Dinh - Free Wi-Fi - Parking available - Housekeeping - 24/7 front desk 8.0 Very good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=87367486&PinnedHotelID=87367486&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, City View | Minibar, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/5000000/4980000/4974600/4974586/5c179583.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WILD LOTUS APARTMENT 2 Tay Ho - Parking included - Free Wi-Fi - Restaurant - Air-conditioning [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=4974586&PinnedHotelID=4974586&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/6000000/5100000/5091700/5091625/2433b8d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Il Divo Hostel Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 7.2 Good 13 reviews £50 includes taxes & fees 7 Feb - 8 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-07&endDate=2026-02-08&selected=5091625&PinnedHotelID=5091625&HadPinnedHotel=true®ionId=-1&adults=2) ![Apartment, 1 Bedroom | Private kitchen | Fridge, microwave, stovetop, electric kettle](https://images.trvl-media.com/lodging/22000000/21340000/21338500/21338459/84867733.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Granda Hanoi Hotel & Apartment Cau Giay - Kitchen - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 36 reviews £17 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=21338459&PinnedHotelID=21338459&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, desk, soundproofing](https://images.trvl-media.com/lodging/24000000/23400000/23400000/23399912/116749b1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Du Palace hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 16 reviews £52 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=23399912&PinnedHotelID=23399912&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Apartment, Lake View | Lake view](https://images.trvl-media.com/lodging/110000000/109400000/109393300/109393271/113e4287.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### iRest Signature Ba Dinh Lakeside Ba Dinh - Free Wi-Fi - Air-conditioning - Housekeeping - 24/7 front desk £23 includes taxes & fees 10 Feb - 11 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=109393271&PinnedHotelID=109393271&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/38000000/37920000/37918800/37918732/2811174c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lucky Budda Inn Villa Long Bien - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.4 Good 38 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=37918732&PinnedHotelID=37918732&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/9000000/8660000/8657600/8657560/afdc68d9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxor Boutique Hotel Hai Ba Trung - Free Wi-Fi - Restaurant - Air-conditioning - Business services 8.2 Very good 32 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=8657560&PinnedHotelID=8657560&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=16885298&PinnedHotelID=16885298&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16885298,92326472,23106975,87367486,4974586) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 1 metre - 24-hour free airport drop-off shuttle on request - Area shuttle (surcharge) up to 2 kilometres - Free bus station shuttle ### Food and drink - A restaurant - Snack bar/deli ### Things to do - TV in common areas ### Family friendly - Babysitting (surcharge) - Dining table - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre ### Accessibility - Lift - Tile flooring in room ### More - 1 building - 7 floors - Built in 2016 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Free extra futon - Memory foam mattress - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Towels provided ### Entertainment - 32-inch LCD TV with cable channels ### Food and drink - Cleaning supplies - Dining table - Electric kettle - Free bottled water - Freezer - Limited room service - Minibar - Paper towels - Refrigerator - Toaster ### More - Air conditioning - Desk - Heating - Mobile key entry - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in time starts at noon Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Family Airport Hotel Hanoi Family Airport Hanoi Family Hotel Soc Son Family Airport Hotel Hotel Family Airport Hotel Hanoi Family Airport Hotel Hotel Hanoi ## Frequently asked questions ### Is Family Airport Hotel pet-friendly? ### How much is parking at Family Airport Hotel? ### What time is check-in at Family Airport Hotel? ### What time is check-out at Family Airport Hotel? ### Does Family Airport Hotel provide a shuttle to the airport? ### Where is Family Airport Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Family Airport Hotel Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 6.0 Location ### 7.0 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 3 8 - Good 8 6 - Okay 4 4 - Poor 3 2 - Terrible 2 ## Reviews ### 6/10 Okay #### HIDEKAZU 17 Aug 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Affordable for transit of airplanes. It is located a local area, not much shops around the hotel. ##### HIDEKAZU Stayed 1 night in Aug 2024 ### 8/10 Good #### Julie 1 May 2024 Liked: Staff & service Wrong address it #10 very hard to find ##### Julie Stayed 1 night in Apr 2024 ### 4/10 Poor #### SEUNG, 대구 2 Jun 2019 Disliked: Amenities, property conditions & facilities 주변에 편의점없어요 한적한곳입니다 차라리 박닌에 가면 더 우수합니다 시설도 더 좋구요 별로였음 ##### SEUNG Stayed 1 night in May 2019 ### 2/10 Terrible #### 日本人, 静岡県 6 Apr 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 迎えに来てくれずとても困りました 2部屋予約してたのに1部屋しか準備してませんでした 空港へ送ってもらうのにもたいへんな労力が掛かりました ##### 日本人 Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 11 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 2 Oct 2018\. 4people 1night stayed in Deluxe Quadruple Room. The room was very clean. Staff was very kind. Breakfast was simple but heartful.(almost transit hotels in Hanoi is not).but It is not easy to find location. If I go to Hanoi, I will visit Family Airport Hotel again. ##### Verified traveller Stayed 1 night in Oct 2018 ### 2/10 Terrible #### Mayadar 27 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Unprofessional, dishonest hotel management We booked hotel and told them when we will arrive in Hanoi so that they can pick us up. They did not come to airport as they said they would. We called and texted them 20 times in 4 hours and they did not pick up phone. And no taxis knew where they were. So we stayed at a different hotel. They finally sent us text saying we would not be charged. Then they sent another text letting us know they will charge us and if we did not like it, we should complain to Expedia. They are VERY unprofessional, dishonest, unethical. I would recommend that you not do business with these scammers ##### Mayadar Stayed 1 night in Oct 2017 ### 8/10 Good #### Alina 27 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel w oczekiwaniu na samolot Hotel niedaleko lotniska. Transfer ok 4 USD w jedną stronę. Śniadanie wliczone w cenę, ale bardzo małe i jednak okazało się, że trzeba było za nie zapłacić. Z kolei transfer na lotnisko był free więc prawie się wyrównało. Dojazd do centrum trwa ok. 30 minut i kosztuje ok 15 usd. ##### Alina Stayed 1 night in Aug 2017 ### 6/10 Okay #### Nathalia 23 Jul 2017 Liked: Cleanliness, room comfort #### Convenient for early flights Practical stay kind of close by to the airport. There is not so much around so would just recommend if you have a early flight is quite convenient to stay There. Staff seem young and not as professional as the picture shows at website. Overall room is confortable and big. ##### Nathalia Stayed 1 night in Jul 2017 ### 10/10 Excellent #### steve, toronto canada 6 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel airport We walked along the main highway to the hotel in half an hour. Check in easy. English wasn't understood so well but staff was so friendly and helpful that it did not matter. Hotel was clean, room clean and very nice big bathroom and everything we needed. They bent over backwards to get us on our way the next day to our destination by bus. I would stay here again and so would my wife and she can be fussy sometimes. ##### steve ### 6/10 Okay #### Hsien-Sheng 5 May 2017 Liked: Property conditions & facilities 高速公路就在旁邊,非常吵,原來有訂早餐,被硬凹成沒有,離場時,櫃檯小姐服務態差。 ##### Hsien-Sheng ### 8/10 Good #### Tana 19 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Nice room near the airport. The hotel is very close to the airport but it is too far for walk. The taxi don't want to take us there, they told us to take the small bus so we did. We didn't expect anything much since we only need to spend the night and leave the next morning for the domestic flight but the room is greater than what we thought, nice and clean especially the toilet. Staff is nice and helpful. The only drawback of this hotel is the loud noice of the traffic since the hotel is sit next to the highway to the airport. ##### Tana ### 8/10 Good #### Mikael 10 Mar 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Bra hotell,trevlig personal. Vi hade varit mitt i kaoset i centrum i 4 dagar, så det var skönt att få lugn och ro. Personalen var snäll, gjorde allt i sin makt för att vi skulle trivas. ##### Mikael ### 8/10 Good #### 海坊主, 日本 埼玉県 5 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 空港に近いホテル この料金にしては、部屋も清潔だしスタッフの対応も良かったと思う。 後はホテル周辺に飲食店が無かったと思うので、デリバリーとかのサービスも有ると更に良いと思う。 ##### 海坊主 ### 6/10 Okay #### yumi, 広州 4 Feb 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### 空港から近いホテル 部屋の中が少しカビ臭く、部屋に置いてあるカップの1つが洗ってなくそのまま。その他シャワー、トイレ、手洗い場、ベットは綺麗。スタッフはフレンドリーで日本語を勉強している方がひとり。宿泊費が安いので、妥当な感じがしました。 ##### yumi ### 8/10 Good #### Verified traveller 23 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 생각보다 넓고 생각보다 깨끗하고 쾌적한 편이었습니다. 직원들도 친절하여 인상에는 좋게 남았습니다. 다만, 조식이 굉장히 부실한 편이고 화장실이 통유리로 되어 있는 점은 다소 불편했습니다. 하지만 공항에서 가깝고 가격도 저렴한 편이어서 후에 재방문할 가능성이 높은 편입니다. 아주 좋지는 않았지만, 괜찮았습니다. ##### Verified traveller ### 4/10 Poor #### YOKO 27 Dec 2023 Disliked: Cleanliness, property conditions & facilities ##### YOKO Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kimberly Jaigne Marjorie 28 Sept 2023 ##### Kimberly Jaigne Marjorie Stayed 1 night in Sep 2023 ### 4/10 Poor #### Tomoaki 23 Mar 2023 ##### Tomoaki Stayed 9 nights in Mar 2023 ### 8/10 Good #### Vu 29 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Vu Stayed 1 night in Aug 2018 ### 8/10 Good #### Verified traveller 28 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [GM Premium Hotel ](https://www.expedia.co.uk/Hanoi-Hotels-GM-Premium-Hotel.h76325388.Hotel-Information) > > [May De Ville Lakeside Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Old-Quarter.h4093050.Hotel-Information) > > [Hanoi L'heritage Diamond Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Lheritage-Diamond-Hotel-Spa.h29966484.Hotel-Information) > > [MAY DE VILLE Crown Hotel](https://www.expedia.co.uk/Hanoi-Hotels-May-De-Ville-Premier-Hotel-Spa.h83785540.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Le Chanvre Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Le-Chanvre-Hanoi-Hotel-Spa.h96528893.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [L’HÔTEL du LAC Hanoi ](https://www.expedia.co.uk/Hanoi-Hotels-LHotel-Du-Lac-Hanoi.h82988573.Hotel-Information) > > [Hotels in Rotterdam](https://www.expedia.co.uk/Rotterdam-Hotels.d6035270.Travel-Guide-Hotels) > > [Eliana Signature Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Emerald-Waters-Hotel-Trendy.h3724990.Hotel-Information) > > [La Dolce Vita](https://www.expedia.co.uk/Hanoi-Hotels-La-Dolce-Vita.h3629239.Hotel-Information) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > > [Solare De Monte Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Prestige-Hotel-And-Spa.h32439460.Hotel-Information) > > [Bonjour D'An Nam Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Atrium-Hanoi-Hotel.h9240730.Hotel-Information) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Meritel Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [Hanoi Backpackers Hostel & Rooftop bar](https://www.expedia.co.uk/Hanoi-Hotels-Bonsella-Cozy-Hotel.h37268026.Hotel-Information) > > [Hanoi Le Chateau Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Le-Chateau-Hotel.h105599551.Hotel-Information) > > [HALONG BAY 2 DAYS & 1 NIGHT ON LUXURY BOAT](https://www.expedia.co.uk/Hanoi-Hotels-Halong-BAY-2-Days-1-Night-ON-Luxury-Boat.h34648267.Hotel-Information) > > [Aurora Premium - A Lifestyle Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Delicacy-Central-Hotel-Spa.h37623423.Hotel-Information) > > [La Passion Premium Cau Go Hotel](https://www.expedia.co.uk/Hanoi-Hotels-La-Passion-Premium-Cau-Go-Hotel.h94690668.Hotel-Information) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [La Nueva Boutique Hotel Ha Noi](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Diamond-Hotel.h3798073.Hotel-Information) > > [H Hôtel L'Art Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-H-Hotel-Ha-Noi.h106642170.Hotel-Information) > > [ Peridot Gallery Classic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Peridot-Hotel.h11767551.Hotel-Information) ---