Get an overview of this hotelLuxury aparthotel with 3 restaurants and full-service spa

Collecting Nectar Points

Popular property highlights

Free self parking
Outdoor pool
Business centre
Laundry facilities
Grocery/convenience store

Location

Situated in the business district, this luxury aparthotel is within 2 mi (3 km) of My Dinh National Stadium, The Garden Shopping Center, and Indochina Plaza Ha Noi. Keangnam Hanoi Landmark Tower and Vietnam National Convention Center are also within 3 mi (5 km).

Property Features

3 restaurants, a full-service spa, and an outdoor pool are available at this aparthotel. Self parking is free. Other amenities include 4 bars/lounges, a 24-hour fitness center, and 4 coffee shops/cafés.

Room Amenities

All 135 soundproofed apartments feature WiFi and iPod docks. Guests can enjoy deep soaking tubs, and other standard amenities include kitchens with refrigerators and microwaves.

Crowne Plaza West Hanoi Residences

Property Amenities

Property Amenities

In addition to a full-service spa, Crowne Plaza West Hanoi Residences features an outdoor pool and a sauna. Dining is available at one of the aparthotel's 3 restaurants and guests can grab coffee at one of the 4 coffee shops/cafés. The property also has a snack bar/deli. Guests can unwind with a drink at one of aparthotel's 4 bars/lounges. A computer station is located on site and wired and wireless Internet access is available for a surcharge.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 9688 square feet (900 square meters) include conference space. This luxury aparthotel also offers a 24-hour fitness center, spa services, and a library. Complimentary self parking is available on site.

Crowne Plaza West Hanoi Residences has designated areas for smoking.

  • Express check-in 
  • Library 
  • Picnic area 
  • Elevator/lift 
  • 24-hour front desk 
  • Business center 
  • Porter/bellhop 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Outdoor pool 
  • Computer station 
  • Conference space size (meters) - 900 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Designated smoking areas 
  • Shopping on site 
  • Number of floors - 19 
  • Number of buildings/towers - 1 
  • Barbecue grill(s) 
  • Coffee/tea in common areas 
  • Number of bars/lounges - 4 
  • Full-service spa 
  • Conference space 
  • Spa treatment room(s) 
  • Grocery/convenience store 
  • Tours/ticket assistance 
  • Meeting rooms 7 
  • Year Built 2011 
  • Pool sun loungers 
  • Steam room 
  • WiFi (surcharge) 
  • Sauna 
  • Number of coffee shops/cafes - 4 
  • Wired Internet access - surcharge 
  • Safe-deposit box at front desk 
  • Area shuttle (surcharge) 
  • Spa services on site 
  • Number of restaurants - 3 
  • Breakfast available (surcharge) 
  • Conference space size (feet) - 9688 
  • Laundry facilities 
  • 24-hour fitness facilities 
  • Television in common areas 
  • Wedding services 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Separate living room  
  • Soundproofed rooms  
  • Kitchen  
  • Grocery/convenience store  
  • Snack bar/deli  
  • Laundry facilities  
  • Playground on site  
  • Washer/dryer  
  • Refrigerator  
  • Microwave  
  • DVD player  

Internet

Available in all rooms: Wired high-speed internet ( VND 470000 per day ), Wired high-speed internet ( VND 470000 per night )

Available in some public areas: Wired high-speed internet ( VND 470000 per night ), Wired high-speed internet ( VND 470000 per night )

Parking

Free self parking

Room Amenities

  • Wired Internet access (surcharge) 
  • Separate living room 
  • Refrigerator 
  • Separate sitting area 
  • Premium TV channels 
  • DVD player 
  • Soundproofed rooms 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Free weekday newspaper 
  • Phone 
  • Free local calls 
  • Free long-distance calls 
  • Free international calls 
  • Free bottled water 
  • Microwave 
  • Kitchen 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • In-room safe (surcharge) 
  • Minibar 
  • Coffee/tea maker 
  • Washer/dryer 
  • Dishwasher 
  • Cookware, dishware, and utensils 
  • WiFi (surcharge) 
  • iPod docking station 
  • Hair dryer 
  • Bathrobes 
  • Room service (24 hours) 
  • Pillow menu 
  • LCD TV 
  • Rollaway/extra beds (surcharge) 
  • Separate bedroom 
  • Heating 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Lackah - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.

Barista - Onsite lobby lounge. Happy hour is offered. Open daily.

The Library - Overlooking the pool and garden, this tapas bar serves breakfast, lunch, and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 

Spa Services

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, Thai massages, and massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 11 
  • Couples treatment rooms 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Aromatherapy treatments 
  • Hydrotherapy treatments 
  • Hot stone massage 
  • Swedish massage 
  • Sauna in spa 
  • Steam room in spa 
  • Thai massage 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Property Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 1 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1031415.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No cribs (infant beds) available
Only service animals are allowed
24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 470000 for adults and VND 235000 for children (approximately)
  • Fee for in-room wireless Internet: VND 470000 per day (rates may vary)
  • Fee for in-room wired Internet: VND 470000 per night (rates may vary)
  • Fee for wireless Internet in public areas: VND 470000 per night (rates may vary)
  • Fee for wired Internet in public areas: VND 470000 per night (rates may vary)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: VND 1031415.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Property Name

  • Crowne Plaza Hanoi West
  • Crowne Plaza Residences
  • Crowne Plaza Residences Aparthotel Hanoi West
  • Crowne Plaza West Hanoi Residences

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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