Title: Bluebell Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6054458&destination=Hanoi%2C+Vietnam&selected=9804542&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bluebell Hotel Travelers discover the vibrant pulse of Hanoi's old town with bike rentals for exploration and convenient airport transfers just steps from their accommodation. ## Photo gallery for Bluebell Hotel ![Family Triple Room | Minibar, desk, free WiFi, bed sheets - Bluebell Hotel (Hanoi)](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/85031461.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Bluebell Hotel (Hanoi)](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/89d81bb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Bluebell Hotel (Hanoi)](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/14957d73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Private kitchen - Bluebell Hotel (Hanoi)](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/eec50929.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, desk, free WiFi, bed sheets - Bluebell Hotel (Hanoi)](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/2c117836.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies St. Joseph's Cathedral of Hanoi is near the Bluebell Hotel, offering modern comforts and practical services. Guests enjoy free in-room WiFi, explore the Hanoi Old Town Night Market on rental bikes, and keep their wardrobe fresh with on-site dry cleaning and laundry services. ## Reviews 6.4 ## Popular amenities - Free Wi-Fi - Air-conditioning - Business services - Laundry room - Room service - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Family Room ![Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/060b2907.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - City view - 183 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for Superior Double Room ![Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/060b2907.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room - City view - 215 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Single Room ![Single Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/ab04b147.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - 129 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/10000000/9810000/9804600/9804542/b3c99d9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - 129 sq ft - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Lobby sitting area](https://images.trvl-media.com/lodging/84000000/83130000/83122200/83122145/3da541b6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Meritel Hanoi Old Quarter - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 547 reviews £110 includes taxes & fees 13 Apr - 14 Apr [](https://www.expedia.co.uk/Hanoi-Hotels-Meritel-Hanoi-Hotel.h83122145.Hotel-Information?chkin=2026-4-13&chkout=2026-4-14&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=c18c6e96-e008-4710-8e66-25c0f510f281&top_cur=GBP) Ad ![Indoor pool, pool loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/120000/114500/114496/c2219673_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Pan Pacific Hanoi Ba Dinh - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Bluebell-Hotel.h9804542.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Bluebell-Hotel.h9804542.Hotel-Information) ## About the area Located in Old Quarter, a neighbourhood in Hanoi, Bluebell Hotel is near a train station. Travellers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02921%2C105.84831&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OuL542mYoBEuUfdVHGi8NDwTNDk=) 41 Ngo Huyen, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 2 min walk \- 0.1 miles - ![Hoa Lo Prison Museum](https://images.trvl-media.com/place/6115788/aaa0c140-e046-4b4d-8479-8a1c6894d022.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoa Lo Prison Museum 5 min walk \- 0.3 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 5 min walk \- 0.3 miles - ![Train street](https://images.trvl-media.com/place/553248635976265177/7b589e3d-4981-4146-a905-35a297769cf0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Train Street 5 min walk \- 0.3 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 10 min walk \- 0.6 miles ### Getting around - Hanoi Railway Station 16 min walk - Hanoi (HAN-Noi Bai Intl.) 45 min drive ### Restaurants - Pasteur Street Brewing Company 2 min walk - the little plan 2 min walk - Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn) 1 min walk - Âu Lac Family Restaurant 1 min walk - Still Color CF 32 Thọ Xương 1 min walk ## About this property ### Bluebell Hotel Hotel near Hoan Kiem Lake Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Bluebell Hotel provides an airport shuttle, a hair salon and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Bike hire, a round-trip airport shuttle (surcharge) and ATM/banking services - A 24-hour front desk, luggage storage and a computer station - A reception hall and tour/ticket information Room features All guest rooms at Bluebell Hotel have thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars. Extra conveniences in all rooms include: - Bathrooms with showers and hairdryers - Daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/6000000/5080000/5070600/5070534/f4496ec2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Charming House Old Quarter - Free Wi-Fi - Air-conditioning - Business services - Laundry room 7.8 Good 492 reviews £19 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=5070534&PinnedHotelID=5070534&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Quadruple Room, City View | Premium bedding, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/108000000/107130000/107126200/107126133/391cb4f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Impressive Boutique Hotel Old Quarter - Free Wi-Fi - Air-conditioning - Housekeeping - Soundproof rooms 7.2 Good 5 reviews £19 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=107126133&PinnedHotelID=107126133&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/102000000/101210000/101202400/101202370/c55331a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### TUAN CENTRAL HOTEL Old Quarter - 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Free Wi-Fi - Restaurant - Air-conditioning - Gym 7.2 Good 35 reviews £29 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=7250065&PinnedHotelID=7250065&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/6000000/5200000/5191500/5191412/b79007cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxury Hotel Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.8 Good 95 reviews £40 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5191412&PinnedHotelID=5191412&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/17000000/16490000/16483400/16483387/d4f61e36.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Thuc at 3am Old Quarter - Free Wi-Fi - Restaurant - Air-conditioning - Bar 7.2 Good 64 reviews £14 includes taxes & fees 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=16483387&PinnedHotelID=16483387&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=9804542&PinnedHotelID=9804542&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9804542,5070534,107126133,101202370,45006408) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Things to do - Bicycle rentals ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station ### Accessibility - No lift ### More - 1 building - 6 floors - Built in 2005 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Desk ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 5 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: USD 18 per vehicle (one-way) - Cleaning/housekeeping/linen are available for an additional fee - Rollaway bed fee: USD 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ### Property is also known as Bluebell Hotel Hanoi Bluebell Hotel Bluebell Hanoi Bluebell Hotel Hotel Bluebell Hotel Hanoi Bluebell Hotel Hotel Hanoi ## Frequently asked questions ### Is Bluebell Hotel pet-friendly? ### How much is parking at Bluebell Hotel? ### What time is check-in at Bluebell Hotel? ### What time is check-out at Bluebell Hotel? ### Does Bluebell Hotel provide a shuttle to the airport? ### Where is Bluebell Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Bluebell Hotel Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 6.8 Cleanliness ### 8.6 Location ### 7.2 Staff & service ### 6.6 Property conditions & facilities 10 - Excellent 6 8 - Good 7 6 - Okay 9 4 - Poor 2 2 - Terrible 6 ## Reviews Verified ### 8/10 Good #### Donald James 25 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a nice area right by the river. While the hotel was clean both nights the area in front of the hotel was used as a garbage sorting area... Not cool. There are some very nice bars on the river front street. ##### Donald James Verified ### 8/10 Good #### Cameron 12 Feb 2023 Liked: Cleanliness, staff & service, property conditions & facilities Guy running the place was great . Made several calls for us to get quick taxis ,& Ha Long Bay tour set up with hotel pick & drop. Bed was decent , a/c worked good, & shower was good. Has bigger bikes for rent . ##### Cameron Stayed 1 night in Feb 2023 Verified ### 8/10 Good #### Verified traveller 9 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 上記、「コンディション」の意味が分かりませんでしたから、最高のニコニコマークにしました。質問の意味をもっと分かりやすくしてください。 ##### Verified traveller Stayed 3 nights in Oct 2019 Verified ### 6/10 Okay #### Gangmin 16 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort 작년12월달에 갔는데 너무추워서 전기장판같은거있음좋았을텐데 호텔에 난방기기가아무것도없어서 너무힘들게잠들었네요 태국호텔들과는 차이가많더라구요 좀 좁고 시설이 좋지는않음 하지만 직원들이 너무 좋음 ##### Gangmin Stayed 8 nights in Dec 2018 Verified ### 8/10 Good #### Verified traveller 4 Feb 2019 Liked: Staff & service, room comfort Disliked: Property conditions & facilities 立地最高。でもわかりにくい。スタッフ親切。 ##### Verified traveller Stayed 5 nights in Jan 2019 Verified ### 10/10 Excellent #### Verified traveller 19 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nhân viên khách sạn nhiệt tình hỗ trợ check in muộn ##### Verified traveller Stayed 1 night in Dec 2018 Verified ### 2/10 Terrible #### Verified traveller 13 Nov 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort We stayed 2 nights, staff were unhelpful and there was ##### Verified traveller Stayed 2 nights in Nov 2018 Verified ### 8/10 Good #### Kirsten Preem 8 Nov 2018 Liked: Cleanliness, staff & service #### Nice staff, great location, not so comfortable The staff was very kind and let us in at 6 am to sleep in a used room that had not yet been cleaned while we waited for our room to get ready. Our room was clean but the bed was hard, and the AC-remote was in Chinese (but it did work). In general I would recommend for a few days in Hanoi, especially considering the price (about 350.000 VD). ##### Kirsten Preem Stayed 2 nights in Nov 2018 Verified ### 10/10 Excellent #### YOSHIE 15 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### price Location price staff ##### YOSHIE Stayed 1 night in Mar 2018 Verified ### 2/10 Terrible #### Verified traveller 26 Mar 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 최고의 위치 그뿐 위치는 최고...문제는 나머지가 다 최악....여인숙보다 못함 ##### Verified traveller Verified ### 10/10 Excellent #### Minhak 2 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Clean Room Good Location. Clean Room ##### Minhak Stayed 1 night in Jan 2018 Verified ### 4/10 Poor #### Verified traveller 17 Dec 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### 잠시 짐 맡기는 용으로는 손색 엄슴 1\. 엘리베이터 없을 무.. 짐 두 갠데 4층이라 빙글빙글 돌면서 올라감 2\. 거기 칫솔 절대절대 쓰지 마세요 칫솔이 끈적하고ㅋㅋㅋ모가 다 이염되어있음 3\. 직원은 매우 친절! 인사도 반갑게 해주고 체크인 할 때 짐도 4층 까지 올려줌 4\. 근데 자리에 잘 없어서 체크아웃 할 시간을 미리 말해주면 좋음ㅋㅋ 5\. 잠을 자거나 하진 않음 부모님 모시고 간 여행 중 밤비행기라 짐을 두고 정리할 공간 용으로는 딱임 6\. 청소를 깔끔하게 하긴 하는데 청소 하자마자 체크인 했더니 걸레 썩은 냄새 쩜 7\. 성요셉 성당 바로 옆이라 위치는 좋음 ##### Verified traveller Stayed 1 night in Dec 2017 Verified ### 6/10 Okay #### Verified traveller 14 Nov 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Okay hotel in good location! The bluebell hotel in Hanoi is in an excellent location especially for travellers, close to many restaurants, cheap eats and vendors but also a very short walking distance to landmarks such as Josephs Cathedral, the lake and "the hanoi hilton" - all in the old quarter. The hotel itself was a little run down, it was an okay price for our budget so i hate to complain too much but the room was basic and need of a make over. It had damp, broken furniture and springs sticking out of the mattress on one side. The room was predominantly clean yet a few issues with hairs in bed and blocked in the sink which was obviously just a little oversight but still is not very nice. The manager/owner were friendly and welcoming and were happy to give any advice or even talk cruises tours etc but i have to add he takes photos of passports on his personal mobile which i was a bit uncomfortable about. I understand hotels take copies and store hem safely during stays, its just i personally was uncomfortable at the thought of that photo or phone getting into the wrong hands and thought it was unprofessional. Overall the hotel was okay, just there is room for improvement, its simply the photos sadly did not match the reality yet if you don't mind imperfections the location really does make exploring Hanoi City a lot easier. ##### Verified traveller Stayed 2 nights in Nov 2017 Verified ### 6/10 Okay #### Rory 27 Oct 2017 Liked: Cleanliness, staff & service Disliked: Room comfort #### Great Location and staff, uncomfortable beds Great location and friendly staff. The beds were quite hard. We stayed in 2 seperate rooms as we came in and out of Hanoi going to Halong Bay and found both beds were quite hard and not overly comfortable. In terms of value for money, it would be hard to beat this place for its location. ##### Rory Stayed 3 nights in Oct 2017 Verified ### 2/10 Terrible #### Verified traveller 25 Oct 2017 Disliked: Cleanliness, room comfort #### Can't recommend – too loud and uncomfortable The bed is like stone. The walls are like paper. The airing in the bathrooms sound like starting propeller aircrafts. So no recommendation. ##### Verified traveller Stayed 2 nights in Oct 2017 Verified ### 10/10 Excellent #### Henni 24 Jun 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay in a really good area We stayed in Bluebell hotel for 4 nights and we liked the place it was definitely ok. Room was small but quite clean, wifi and aircon worked perfectly. Bed was confortable and the local area is great. There are a lot of restaurants, supermarkets and most of the main attractions are in walkable distance. Staff is really friendly ##### Henni Stayed 1 night in Jun 2017 Verified ### 2/10 Terrible #### Iz 30 Apr 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### worst customer service So i booked this hotel for 1 night a short time before showing up and I did not show up in there systeme, well honestly no problem for me I can wait, we can fix that. the solution they found tho was abit special, the owner came around and said that someone had an accident and he wanted the room longer. ( does not explain why i did not show up in the system, coincidence ?) so okay they relocate me to a nearby hotel, im okay with that if its the same value. Well they shove me in a terrible hotel where staff had no english skill, they wanted to keep my passport for some reason, no photocopy machine. Well okay i can deal with that but after trying to talk to the guy at the desk, he ask me to pay ?? well i'm like i paid the other hotel, they pay you... so after waiting 10 min he says okay they pay you are good, not has clear he did not speak english. this morning i call my uber and go check out, the night guy ask me for money, my UBER wait outside 5 min while i try to explain the other hotel pay and i need to go get my plane. well anyway i feel like bluebell hotel ripped me off, lied to me, and did not assure i would have an easy and good stay in the other hotel. ##### Iz Verified ### 6/10 Okay #### Verified traveller 20 Feb 2017 Liked: Cleanliness Disliked: Room comfort The location was great. Close to food, markets, and attractions. However, we booked a double size room and the bed was closer to the size of a single, very hard for two people to sleep on and the beds were very hard. ##### Verified traveller Verified ### 8/10 Good #### Verified traveller 8 Aug 2016 Liked: Staff & service, property conditions & facilities #### Nice It's a nice hotel, except sound-proof is not good. I can hear everything outside. ##### Verified traveller Verified ### 4/10 Poor #### Verified traveller 28 Nov 2015 Disliked: Cleanliness, property conditions & facilities, room comfort Room is not clean. Need to carry the bag myself to 3 floor by stair. Reception always no one there. ##### Verified traveller Verified ### 2/10 Terrible #### Verified traveller 29 Oct 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible hotel experience on ha noi, the room was very old and not clean ##### Verified traveller Verified ### 6/10 Okay #### まるこ 26 Aug 2015 Liked: Cleanliness, room comfort #### ダブルブッキング 14時チェックインしようとすると、ダブルブッキングで泊まれず。3泊の予定中最初の2泊を近くのホテル、最後の1泊をブルーベルホテル（予約のホテル）に泊まるよう言われる。1分もかからない距離とはいえ、連泊のつもりが移動するのは面倒だった。しかもあてがわれたホテルは小汚く、快適でなかった。ブルーベルホテルは清潔で、ロケーションもよく、窓のある開放的な部屋だったため、予約通りに泊まれていればよかったのにと残念でならない。 ##### まるこ Verified ### 6/10 Okay #### ariadna 30 Jul 2015 Liked: Staff & service #### Muy centrico Las habitaciones son pequeñas y el cuarto de baño tambien, pero es muy barato y comodo de usar. Tiene aire acondicionado pero no ascensor, asi que para mochileros bien pero las maletas grandes debe de ser incomodas de transportar ##### ariadna Verified ### 2/10 Terrible #### Nicholas 10 Jul 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### Not of a good standard for money No elevator or offer to take baggage to room, no breakfast and I am sure it was advertised, non existant lobby, this is my third visit to Hanoi and I have stayed in many hotels for the same price that were far superior, I do not consider myself fussy but this hotel was pretty basic. would not recommend. ##### Nicholas Verified ### 6/10 Okay #### Todd 30 May 2015 Disliked: Room comfort #### Ok for a couple of nights Rock hard beds. Shower that isn't even warm. Staff always bugging you to buy a Halong bay cruise through them. Ok for a couple of nights. 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