Title: Beryl Charm Hotel & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Beryl Charm Hotel & Spa Travelers unwind with on-site massages at this tranquil Hanoi retreat, where Asian breakfast specialties start the day and staff make everyone feel at home ## Photo gallery for Beryl Charm Hotel & Spa ![Lobby sitting area - Beryl Charm Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/e3e8db3e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Beryl Charm Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/764ddc22.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Queen Bed, Balcony, City View | Balcony - Beryl Charm Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/1a2e27cb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Suite, 1 Queen Bed, Balcony, City View | Balcony view - Beryl Charm Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/487d4481.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Asian cuisine - Beryl Charm Hotel & Spa (Hanoi)](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/af322d5b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Beryl Charm Hotel & Spa welcomes families to its peaceful setting in central Hanoi. Guests enjoy spa treatments, traditional morning dishes at Beryl restaurant, and complimentary WiFi. The attentive staff consistently earns praise from visitors. ## Reviews 8.4 Very good ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available - Business services ## Room options ### Check availability for these dates Tonight [Feb 15 - Feb 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 16 - Feb 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 27 - Mar 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Deluxe Double or Twin Room, 1 Bedroom ![Deluxe Double or Twin Room, 1 Bedroom | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/7cf5a5eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, 1 Bedroom ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Flat-screen TV - 269 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Large Single Beds ### View all photos for Junior Suite, Bathtub, City View ![Junior Suite, Bathtub, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/479910a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Bathtub, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Flat-screen TV - City view - 323 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed and 2 Queen Beds ### View all photos for Deluxe Suite, 1 Queen Bed, Balcony, City View ![Deluxe Suite, 1 Queen Bed, Balcony, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/59c897b9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 Queen Bed, Balcony, City View ### Highlights Balcony Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Double or Twin Room ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/af05e1bd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room ### Highlights Separate dining area Separate sitting area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - 237 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Large Single Beds ### View all photos for Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View ![View from room](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/382cef3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double or Twin Room, 1 Bedroom, Non Smoking, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Flat-screen TV - City view - 323 sq ft - Sleeps 2 - 1 Queen Bed OR 2 Large Single Beds ### View all photos for Presidential Studio Suite, 1 King Bed, Balcony, City View ![Balcony view](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/w2989h2001x11y0-d481e0ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Studio Suite, 1 King Bed, Balcony, City View ### Highlights Balcony or patio Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds - City view - 807 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Family Quadruple Room, Bathtub, City View ![Family Quadruple Room, Bathtub, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/d55f8b9e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Quadruple Room, Bathtub, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Flat-screen TV - City view - 431 sq ft - Sleeps 4 - 2 Queen Beds ### View all photos for Grand Suite, 1 King Bed, Bathtub, City View ![Grand Suite, 1 King Bed, Bathtub, City View | Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/a9b86ac4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, Bathtub, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Flat-screen TV - City view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Triple Room, City View ![Premium bedding, pillow-top beds, minibar, in-room safe](https://images.trvl-media.com/lodging/8000000/7070000/7061500/7061439/61475a0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Triple Room, City View ### Highlights Separate dining area Soundproofed Individually furnished Individually decorated Air conditioning Heating Free cots/infant beds Flat-screen TV - 323 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Bed ## You may also like Ad ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/1000000/50000/49300/49234/118c3dc2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Legend Metropole Hanoi Hoan Kiem - Pool - Hot tub - Spa - Free Wi-Fi 9.8 Exceptional 1,001 reviews £291 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sofitel-Legend-Metropole-Hanoi.h49234.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=c05f3f30-20ea-4cd9-b36c-53aab5b0bc78&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5710000/5702900/5702839/7d87131a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### JW Marriott Hotel Hanoi Nam Từ Liêm - 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Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 268 reviews £92 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hanoi-Hotels-Sheraton-Hanoi-West.h3918847.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=c05f3f30-20ea-4cd9-b36c-53aab5b0bc78&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Beryl-Palace-Hotel-And-Spa.h7061439.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Beryl-Palace-Hotel-And-Spa.h7061439.Hotel-Information) ## About the area Located in Old Quarter, a neighbourhood in Hanoi, Beryl Charm Hotel & Spa is in a shopping district and near a train station. Hoa Lo Prison Museum and Thang Long Water Puppet Theatre are cultural highlights, and travellers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Spend some time exploring the area's activities, including winery tours. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.02913%2C105.84501&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=vP_mWXbghWg4t4WxBnHIPBS_cnI=) 173A Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi, 10000 ### What's nearby - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 5 min walk \- 0.3 miles - ![Hoa Lo Prison Museum](https://images.trvl-media.com/place/6115788/aaa0c140-e046-4b4d-8479-8a1c6894d022.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoa Lo Prison Museum 5 min walk \- 0.3 miles - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 8 min walk \- 0.5 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 12 min walk \- 0.6 miles - ![Dong Xuan Market featuring interior views and markets](https://images.trvl-media.com/place/6153506/1816335b-f886-4069-8859-931ae843b8e2.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Dong Xuan Market 13 min walk \- 0.7 miles ### Getting around - Hanoi Railway Station 9 min walk - Hanoi (HAN-Noi Bai Intl.) 39 min drive ### Restaurants - Bross Beer Taproom 2 min walk - Coffee Ga Dong Duong 3 min walk - Circle K 1 min walk - Nét Huế 1 min walk - Aha Coffee 1 min walk ## About this property ### Beryl Charm Hotel & Spa Upscale family-friendly hotel near Hoa Lo Prison Museum Located close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Beryl Charm Hotel & Spa provides an attached winery, a corner/local shop and a free daily manager's reception. Treat yourself to a massage at the on-site spa. The on-site Asian cuisine restaurant, Beryl, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon. You'll also enjoy perks such as: - Limo/town car service, buffet breakfast (surcharge) and a 24-hour front desk - A lift, luggage storage and a gift shop - ATM/banking services, a front desk safe and free newspapers - Guest reviews speak highly of the helpful staff Room features All guest rooms are individually furnished, and boast comforts, such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate dining areas. Extra amenities include: - Hypo-allergenic bedding and pillowtop mattresses - Bathrooms with rainfall showers and bidets - 32-inch flat-screen TVs with premium channels - Wardrobes/cupboards, separate dining areas and electric kettles ## Similar properties ![Premium Suite Large Balcony City View | Memory-foam beds, minibar, in-room safe, blackout curtains](https://images.trvl-media.com/lodging/7000000/6750000/6747600/6747597/678b1e65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Palace Hotel 2 Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.4 Exceptional 4,168 reviews £62 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=6747597&PinnedHotelID=6747597&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/116000000/115430000/115421200/115421123/cdea080a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Splendid Premium Hotel Old Quarter - 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Spa - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 1,001 reviews £55 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=3798073&PinnedHotelID=3798073&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/30000000/29380000/29374300/29374293/41190c62.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Rex Hanoi Hotel Old Quarter - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.0 Wonderful 446 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=29374293&PinnedHotelID=29374293&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/8000000/7420000/7414100/7414092/dfc3fdc9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Brilliant Hotel and Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 695 reviews £32 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=7414092&PinnedHotelID=7414092&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (VND 311850 per person)](https://images.trvl-media.com/lodging/2000000/1560000/1559100/1559027/0b9b3f88.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Grand Hanoi Hoan Kiem - Pool - Hot tub - Kitchen - Washing machine 9.0 Wonderful 1,074 reviews £80 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1559027&PinnedHotelID=1559027&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=7061439&PinnedHotelID=7061439&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7061439,6747597,115421123,4317026,113712152) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Offsite parking available (VND 300,000 per night); reservations required - 24-hour return airport shuttle on request for a surcharge - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle on request - Bus station shuttle (surcharge) - Cruise terminal shuttle (surcharge) - Shopping centre shuttle (surcharge) - Theme park shuttle (surcharge) - Limo/town car service - Onsite motorcycle parking only ### Food and drink - Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 100,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Hosted evening meal available daily for a fee of VND 600,000; reservation required - Snack bar/deli ### Restaurants on site - Beryl ### Things to do - Full-service spa - TV in common areas - Winery ### Family friendly - Grocery/convenience store - Laundry facilities - Separate in-room dining area - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Business services - Business centre - Computer station ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Visual alarms in hallways - Well-lit path to entrance ### More - 1 building - 9 floors - Art Deco architecture - Built in 2012 - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding - Pillowtop mattress - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service - Minibar - Separate dining area ### More - Air conditioning - Desk - Heating - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 10:00 AM; check-in end time: anytime Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the cruise terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 500000.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 150000 for adults and from VND 100000 for children - Airport shuttle fee: VND 430000 per vehicle (one-way, maximum occupancy 3) - Nearby parking fee: VND 300000 per night (98 ft away) - Rollaway bed fee: VND 500000.0 per day - Hosted evening meal: VND 600000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property A car is required for transport to and from this property ### Property is also known as Angel Palace Angel Palace Hanoi Angel Palace Hotel Angel Palace Hotel Hanoi ## Frequently asked questions ### Is Beryl Charm Hotel & Spa pet-friendly? ### How much is parking at Beryl Charm Hotel & Spa? ### What time is check-in at Beryl Charm Hotel & Spa? ### What time is check-out at Beryl Charm Hotel & Spa? ### Does Beryl Charm Hotel & Spa provide a shuttle to the airport? ### Where is Beryl Charm Hotel & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Beryl Charm Hotel & Spa Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.0 Amenities ### 8.8 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 15 8 - Good 6 6 - Okay 3 4 - Poor 1 2 - Terrible 2 ## Reviews ### 8/10 Good #### Verified traveller 16 Feb 2025 Liked: Cleanliness, staff & service #### Basic hotel for central near restaurants Okay hotel. Good location ##### Verified traveller Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Shiva 29 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the staff is very nice and the property was clean. ##### Shiva Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Rituraj 31 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### French quarters hanoi Amazing and very helpful staff! Centrally located and easy access ##### Rituraj Stayed 3 nights in Dec 2024 ### 8/10 Good #### Tess 20 Mar 2024 The front desk staffs are very friendly and very helpful especially to first time tourists in Vietnam. ##### Tess Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Jeffrey L 14 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was wonderful that we were able to check in earlier. The friendly staff were wonderful and very kind. ##### Jeffrey L Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Rey Allen 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Richie and the rest of the staff were kind and accommodating and very helpful too ##### Rey Allen Stayed 4 nights in Mar 2024 ### 10/10 Excellent #### Minh 3 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice staff. Very helpful. The room was clean. ##### Minh Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### louisa 6 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff are incredibly helpful, especially Sofia who is one of the tour booking personnel. She went above and beyond when I was having troubles with getting ahold of my cc visa company overseas and helped me arrange my transport and bookings in various parts of Vietnam. Thank you so much for your kindness. ##### louisa Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### David 25 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities There was a unforeseen complication around my booking, but the staff was very proactive and upgraded my booking. The room was spacious and clean, and I liked the option of turning on the heather, because it is very cold at this time of year in Hanoi. The highlight of my stay was the staff, everyone is extremely courteous and friendly, including Stacy who helped me with my booking and answered my questions. Sophia is the friendliest hotel worker I have had the chance to meet. She has such a kind heart and she is very knowledgeable about activities to do around Hanoi. Thank you for all your help and for being outsanding at your job. ##### David Stayed 2 nights in Jan 2024 ### 6/10 Okay #### Douglas 11 Mar 2024 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Great staff, not 4\* but comfortable Booked a junior suite and, in fairness, a 4\* hotel shouldn‘t have broken glass in the room divider and the fancy jacuzzi bathtub with all the nozzles and levers would have been even better if it worked. The plumbing and aircon noises throughout the hotel werel like a fairground haunted house so there isn’t way it deserved a 4 star rating. But I didn‘t book here to stay in the room and the location in the Old Quarter is perfect. The room was big and the large bed very comfortable. Breakfast was adequate but not as good as many 3\* hotels I stayed in. The front desk staff were lovely, always friendly and helpful as was the poor girl running the breakfast room on her own. ##### Douglas Stayed 3 nights in Feb 2024 ### 8/10 Good #### Rodrigo 25 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value for the money. Staff very friendly ##### Rodrigo Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Madou 5 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Scam Hotel Scam hotel ##### Madou Stayed 2 nights in Jan 2025 ### 4/10 Poor #### David 6 Jan 2025 Disliked: Cleanliness The room was advertised as a “superior” room. It was very small and cramped with not a lot of space. It was barely big enough for the bed. The elevators also had a very peculiar smell inside them. ##### David Stayed 5 nights in Dec 2024 ### 2/10 Terrible #### Pär 21 Mar 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hostel rather then a hotel My wife and I made a 7 weeks roundtrip to South East Asia and Hanoi was our final stop. First night in Hanoi we stayed at O’Gallery Premier Hotel which was an excellent hotel across the street. Then we went on a cruise and when we came back we had booked Beryl Charm Hotel for 5 nights (due to lack of availability of previous hotel). Beryl Charm Hotel was by far the least pleasant stay on our journey. After the first night we tried to cancel the booking via Expedia/Hotels.com. This was not possible according to the hotel manager. In our room we had a strong smell from the kitchen especially when opening the window. The beds were quite poor and too soft. One evening we had to catch a lizzard in our room. Breakfast was included, with a quality on par with the hotel. Plates were missing, the coffee and fruit were out, etc. They advertise the hotel to be a 4 star hotel, I would classify it as a 1 star hotel or rather a hostel. If you want a decent hotel avoid this place, if you prefer a costly hostel you can go for this. ##### Pär Stayed 5 nights in Mar 2024 ### 8/10 Good #### Lotta 6 Jan 2025 Liked: Staff & service, property conditions & facilities Jättetrevlig personal och superbra service bland annat med transport vidare till nästa resmål. Hotellrummen var helt ok, det enda dåliga var att duschen saknade varmvatten samt att det avloppet i duschen inte funkade så bra ##### Lotta Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Jean Baptiste 16 Jul 2024 Liked: Room comfort Disliked: Staff & service A L'arrivé , on nous dit que l'hotel est plein et qu'on doit aller dans un autre hotel qui appartient au meme groupe , que l'autre hotel se trouve a 10 min de la . Je regarde sur hotels.ca et je vois encore des chambres libres pour le soir meme. Tres bizarre et j'avoue que ca laisse un gout amer de devoir se battre pour obtenir la chambre qu'on a reservé et finalement apres avoir dit qu'on ne bougerait pas d'hotel , la comme par hasard une chambre vient de se liberer ! ! ##### Jean Baptiste Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 12 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Utmärkt Väldigt bra hotel, hjälpsam service inriktat personal, rent fint, bra läget, frukosten var mindre bra. Paula har varit fantastik bra, som en familjemedlem hjälpte oss med mesta. ##### Verified traveller Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Meike 14 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ruhige Perle in der Mitte von Hoan Kiem Ruhiges Zimmer und super freundlicher Service in der hektischsten Region Hanois, dem alten Viertel Hoan Kiem. Frühstück mit traditioneller Supper, gebratenem Reis und gedämpftem Gemüse, sowie verschiedene Eierspeisen, Toast, Marmelade, Vienoiserie und Obst. ##### Meike Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Masaki 14 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities とても良かった。 無料でアップグレードしてもらうことができた。 スタッフも親切で常にフロントにおり英語対応が可能。 ##### Masaki Stayed 3 nights in Nov 2023 ### 10/10 Excellent #### TERENCE 8 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### TERENCE Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Thi thanh hue 1 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Thi thanh hue Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Mr M I 16 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Mr M I Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### sungtaek 25 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### sungtaek Stayed 2 nights in Mar 2024 ### 8/10 Good #### Ninh 11 Mar 2024 ##### Ninh Stayed 5 nights in Mar 2024 ### 10/10 Excellent #### Tai 7 Mar 2024 Liked: Cleanliness, staff & service, room comfort ##### Tai Stayed 2 nights in Mar 2024 ## Expedia's Latest Trends ### Hotels > [Pet-Friendly Hotels in Leyburn](https://www.expedia.co.uk/Leyburn-Hotels-Pet-Friendly-Hotel.0-0-d602333-tPetFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > > [Hotels in Oak Park](https://www.expedia.co.uk/Oak-Park-Hotels.d9228.Travel-Guide-Hotels) > > [Hotels with Parking in Stranraer](https://www.expedia.co.uk/Stranraer-Hotels-Hotel-With-Parking.0-0-d5607-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > > [Hotels near Bath Christmas Market](https://www.expedia.co.uk/Bath-Christmas-Market-Hotels.0-l553248621558032787-0.Travel-Guide-Filter-Hotels) > > [Hotel Saint Germain](https://www.expedia.co.uk/Paris-Hotels-Hotel-Saint-Germain.h2499405.Hotel-Information) > > [5 Star Hotels in Penrith](https://www.expedia.co.uk/5Star-Penrith-Hotels.s50-0-d5654.Travel-Guide-Filter-Hotels) > > [Grand Hotel Blackpool](https://www.expedia.co.uk/Blackpool-Hotels-The-Grand-Hotel-Blackpool.h436227.Hotel-Information) > > [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > > [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) > > [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > > [5 Star Hotels in Sóller](https://www.expedia.co.uk/5Star-Soller-Hotels.s50-0-d6035272.Travel-Guide-Filter-Hotels) > > [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) ### Flights > [Flights from Chicago (ORD) to Jamaica (JFK)](https://www.expedia.co.uk/lp/flights/ord/jfk/chicago-to-new-york) > > [Flights from Miami (MIA) to Arlington (DCA)](https://www.expedia.co.uk/lp/flights/mia/dca/miami-to-washington) > > [Flights from exeter intl airport](https://www.expedia.co.uk/lp/airports/ext/flights-from-exeter-intl-airport) > > [Flights from Dundee (DND) to Lisbon (LIS)](https://www.expedia.co.uk/lp/flights/dnd/lis/dundee-to-lisbon) ### Cars ### Activities > [Things to do in Matlock](https://www.expedia.co.uk/Things-To-Do-In-Matlock.d5639.Travel-Guide-Activities) > > [Things to do in Jeddah](https://www.expedia.co.uk/Things-To-Do-In-Jeddah.d1680.Travel-Guide-Activities) ### Packages > [Rize Holidays](https://www.expedia.co.uk/Rize.d4473.Holidays-City-Breaks) > > [Masurian Lake District Holidays](https://www.expedia.co.uk/Masurian-Lake-District.d6057162.Holidays-City-Breaks) > > [Dubai Emirate](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/1079/Dubai-Emirate) > > [Cambridge American Cemetery and Memorial](https://www.expedia.co.uk/Cambridge-American-Cemetery-And-Memorial-Cambridge.d6193393.Attraction) ---