Title: Aurora Oriental Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=113712152&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Aurora Oriental Hotel ## Photo gallery for Aurora Oriental Hotel ![Indoor pool - Aurora Oriental Hotel (Hanoi)](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/53bd5154.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Indoor pool - Aurora Oriental Hotel (Hanoi)](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/77bc280e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, desk - Aurora Oriental Hotel (Hanoi)](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/w2999h2001x0y0-f00dfcaf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Aurora Oriental Hotel (Hanoi)](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/0032998a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Aurora Oriental Hotel (Hanoi)](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/468ac91f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hoan Kiem Lake and Hanoi Old Town Night Market are located near Aurora Oriental Hotel, which provides a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services. Treat yourself to a massage at Shiki Onsen - Spa, the on-site spa. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). ## Reviews 9.2 Wonderful ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Restaurant - Air-conditioning £72 includes taxes & fees 8 Mar - 9 Mar ## Room options ### Check availability for these dates Tonight [Mar 5 - Mar 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 6 - Mar 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 6 - Mar 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 13 - Mar 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Deluxe Double or Twin Room, City View ![Deluxe Double or Twin Room, City View | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/f93cf5ba.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room, City View 10.0 Exceptional 2 reviews ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Separate bedroom Hairdryer - City view - 237 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Junior Double Room, City View ![Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/a807f992.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, City View ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Hairdryer Rainfall showerhead - City view - 301 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Junior Double Room, Lake View ![Street view](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/016fc291.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Room, Lake View 8.0 Very good 1 review ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Separate bedroom Hairdryer - Lake view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Luxury Double Room, 1 King Bed, City View ![Luxury Double Room, 1 King Bed, City View | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/e3424ea9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Double Room, 1 King Bed, City View ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Separate bedroom Hairdryer - City view - 484 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Family Double Room, 2 Bedrooms, City View ![Family Double Room, 2 Bedrooms, City View | City view](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/e209ad86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 2 Bedrooms, City View ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Separate bedroom Private bathroom - City view - 538 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Family Double Room, 2 Bedrooms, Lake View ![Family Double Room, 2 Bedrooms, Lake View | Lake view](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/85de5353.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Double Room, 2 Bedrooms, Lake View ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Separate bedroom Private bathroom - Lake view - 538 sq ft - 1 bedroom - Sleeps 4 - 2 King Beds ### View all photos for Signature Double Room, Lake View ![Signature Double Room, Lake View | Minibar, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/114000000/113720000/113712200/113712152/67e6e31e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Signature Double Room, Lake View ### Highlights Individually decorated Fireplace Air conditioning Heating Smart TV Pillow menu Separate bedroom Private bathroom - Lake view - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4626900/4626837/737723c7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Hanoi Club Hotel & Residences Tay Ho - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 586 reviews £60 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hanoi-Hotels-The-Hanoi-Club-Hotel-Residences.h4626837.Hotel-Information?chkin=2026-3-13&chkout=2026-3-14&rm1=a2®ionId=1428&destination=Hanoi (and vicinity)&destType=MARKET&latLong=21.035911,105.839431&searchId=e05ddaf6-3ab0-4cb3-ab0e-b60d6ff01337&top_cur=GBP) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/122000000/121850000/121840500/121840483/f1e2db59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fairmont Hanoi Old Quarter - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Aurora-Oriental-Hotel.h113712152.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHanoi-Hotels-Aurora-Oriental-Hotel.h113712152.Hotel-Information) ## About the area Located in Hanoi, Aurora Oriental Hotel is in the city centre. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. [Visit our Hanoi travel guide](https://www.expedia.co.uk/Hanoi.dx1428) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.03005%2C105.85499&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=bzT-vD3V5PgukPjgWdmLc8nI1OA=) Ly Thai To str, No 26, Hanoi, 11007 ### What's nearby - ![Hoan Kiem Lake featuring a lake or waterhole, a monument and heritage architecture](https://images.trvl-media.com/place/6115806/5a1c3479-7127-49e6-a722-5e42eb90e3c6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hoan Kiem Lake 3 min walk \- 0.2 miles - ![Thang Long Water Puppet Theatre showing performance art, theatre scenes and nightlife](https://images.trvl-media.com/place/6115804/15621fe5-02e0-482e-86f1-7c09a89ddb89.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Thang Long Water Puppet Theatre 5 min walk \- 0.3 miles - ![Evening view in Hanoi, Vietnam](https://images.trvl-media.com/place/553248635710297789/b891eada-0080-42b7-8bc8-07ed47f30e15.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Old Town Night Market 7 min walk \- 0.4 miles - ![Hanoi Opera House which includes heritage architecture and theatre scenes](https://images.trvl-media.com/place/6115792/bd219041-fee4-4579-9877-6fa9009d52c4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hanoi Opera House 8 min walk \- 0.5 miles - ![St. Joseph Cathedral showing heritage architecture, markets and heritage elements](https://images.trvl-media.com/place/6158574/06e04dab-1cc5-4821-97cd-8c54711393b7.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) St. Joseph's Cathedral of Hanoi 13 min walk \- 0.7 miles ### Getting around - Hanoi Long Bien Station 9 min drive - Hanoi (HAN-Noi Bai Intl.) 41 min drive ### Restaurants - Phở Thìn Bờ Hồ 4 min walk - Authentic Hotel 1 min walk - Bự Bánh Mì 1 min walk - Trà Chanh Thượng Đế 1 min walk - Lake View Side Restaurant & Cafe 3 min walk ## About this property ### Aurora Oriental Hotel Luxury hotel near Hoan Kiem Lake Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Aurora Oriental Hotel, which provides a free breakfast buffet, a free daily manager's reception and dry cleaning/laundry services. Indulge in a massage at Shiki Onsen - Spa, the on-site spa. Free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a fireplace in reception and a bar. You'll also enjoy perks such as: - An indoor pool - A round-trip airport shuttle (surcharge), luggage storage and concierge services - A 24-hour front desk, a front desk safe and local meal delivery service - A lift and tour/ticket information Room features All 52 individually decorated rooms offer comforts, such as fireplaces and pillow menus, in addition to thoughtful touches, such as air conditioning and bathrobes. More conveniences in all rooms include: - Rainfall showers, bidets and baths or showers - Smart TVs with digital channels - Wardrobes/cupboards, electric kettles and heating ## Similar properties ![Premium Suite Room With City View | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/117000000/116880000/116878400/116878323/62025ccd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanoi Royal Premium Hotel Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.6 Exceptional 1,302 reviews £53 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=116878323&PinnedHotelID=116878323&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/16000000/15870000/15868400/15868395/22a292fd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### O'Gallery Premier Hotel & Spa Old Quarter - Spa - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 1,001 reviews £63 includes taxes & fees 8 Mar - 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18 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=103208883&PinnedHotelID=103208883&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/83000000/82990000/82988600/82988573/23d4fa71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### L’HÔTEL du LAC Hanoi Old Quarter - Breakfast included - Spa - Free Wi-Fi - Restaurant 9.8 Exceptional 1,265 reviews £56 includes taxes & fees 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=82988573&PinnedHotelID=82988573&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/4000000/3800000/3798100/3798073/8a823f6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Nueva Boutique Hotel Ha Noi Old Quarter - Spa - Parking included - Free Wi-Fi - Restaurant 9.8 Exceptional 1,002 reviews £65 includes taxes & fees 12 Mar - 13 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-12&endDate=2026-03-13&selected=3798073&PinnedHotelID=3798073&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/115000000/114440000/114440000/114439958/e5577428.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solaria Tesori Hotel Old Quarter - Pool - Breakfast included - Spa - Free Wi-Fi 9.6 Exceptional 102 reviews £54 includes taxes & fees 7 Mar - 8 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-07&endDate=2026-03-08&selected=114439958&PinnedHotelID=114439958&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=113712152&PinnedHotelID=113712152&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=113712152,116878323,15868395,7414092,11767551) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:30 AM - A bar/lounge - A restaurant - Free daily manager's reception ### Things to do - Full-service spa - Indoor pool - Steam room ### Family friendly - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping on request - Tour and ticket assistance - Turndown service ### Full-service spa - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Lift (150 centimetre wide door) - Wheelchair-accessible path to lift ### More - Designated smoking areas (fines apply) - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Pillow menu ### Bathroom - Bathtub or shower - Bidet - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shampoo - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - Smart TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Meal delivery service - Minibar ### More - Air conditioning - Desk - Electrical adapters - Fireplace - Heating - Individual decor - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 11:30 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from 31 March 2026 to 1 January 2027 (dates subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 3) - Airport shuttle fee per child: VND 500000 (one-way), (from 15 to 16 years old) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Aurora Oriental Hotel Hotel Aurora Oriental Hotel Hanoi Aurora Oriental Hotel Hotel Hanoi ## Frequently asked questions ### Does Aurora Oriental Hotel have a pool? ### How much does it cost to stay at Aurora Oriental Hotel? ### Is Aurora Oriental Hotel pet-friendly? ### How much is parking at Aurora Oriental Hotel? ### What time is check-in at Aurora Oriental Hotel? ### What time is check-out at Aurora Oriental Hotel? ### Does Aurora Oriental Hotel provide a shuttle to the airport? ### Where is Aurora Oriental Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Aurora Oriental Hotel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.6 Cleanliness ### 8.6 Amenities ### 9.6 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 41 8 - Good 4 6 - Okay 6 4 - Poor 2 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Sean 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, value, rooms, and excellent & helpful staff. ##### Sean Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Jackson 28 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities I’d give more than 5 if I could! The staff went above and beyond - I left my jacket at a hair salon and the hotel staff called the salon and arranged it to be brought back to the hotel before our flight (all within 15 minutes). Aside from the amazing staff, the family rooms were a perfect blend of privacy and closeness. The rooms were well cleaned and maintained. Will definitely book again when we revisit Hanoi ##### Jackson Stayed 4 nights in Jan 2026 ### 10/10 Excellent #### Ben 18 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great place super central ##### Ben Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Kim 22 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff were exceptionally lovely, very knowledgeable and helpful at all times. ##### Kim Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Simon Mathew 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great friendly and helpful staff ##### Simon Mathew Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jennifer 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Our room was great, it was very clean, and nicely decorated. The staff were amazing... so helpful and friendly and easy to communicate with . This hotel is in such a great spot, very close to lake and busy market streets but is quieter and easier to get to than many others . ##### Jennifer Stayed 4 nights in Nov 2025 ### 4/10 Poor #### natalie 6 Jan 2026 Disliked: Property conditions & facilities Room is outdated, bathroom with glass walls can be seen through, no privacy, and I had two rooms as family unit. shower with tub it was hard to use. The hotel is over rated, as 4 and 1/2 stars. Breakfast was not good. Need more selection. Staff were excellent and helpful. ##### natalie Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Madeleine 31 Aug 2025 Liked: Staff & service, amenities, property conditions & facilities Lovely staff, great location. Centrally located. Nice outlook and new rooms ##### Madeleine Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Sharon 24 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is a great fit for me. Its right by everything and mean everything. I would recommend this hotel to family and friends. The markets, the lake, the red bridge and restaurants all within walking distance. I will be booking here again. ![](https://a.travel-assets.com/ugc/hotel-reviews/e5deb0d5-8327-4dd7-81b8-21115ea5cbd2-1758694181150.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e2fc7e50-a5ef-4148-9c04-161b354b74fd-1758694181369.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sharon Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Aara 7 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities This is the ideal location for exploring Ha Noi . The staff was very accommodating. ##### Aara Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Zhirou 5 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Newly built hotel and it was a comfortable stay! Amenities were available and the location’s near the lake. ##### Zhirou Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### vinay 4 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Lovely staff and really beautiful rooms and facilities. Top place! Local restaurant and relax facilities are fantastic ##### vinay Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andreas 25 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly and committed staff, all well speaking english. The hotel is in shortest walking distance to the lake and lots of shops and restaurants, but quiet for sleeping at night. Bathrooms are clean and well equipped. Breakfast was lovely. ##### Andreas Stayed 1 night in Apr 2025 ### 10/10 Excellent #### DE 27 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved it Loved it Loved it! The staff was absolutely the best, they went above and beyond on every detail, WE LOVED staying at this hotel, rooms were spacious, everything was new and squeaky clean, the breakfast food was top notch, and again, the staff... OMG they were all so lovely and attentive. I would recommend this place for ever! ##### DE Stayed 5 nights in May 2025 ### 10/10 Excellent #### Nigel 21 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return. ##### Nigel Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Erik 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They were quite accommodating. The location is minutes away from where you want to be. The facilities are beautiful and the accents and details in the lobby are tasteful. I liked the paintings. Very fun. Good vibes. Staff speaks English. ##### Erik Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Rebekah 14 Dec 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities This hotel will be demolished next month, in January 2026\. The government used Imminent Domain to take over a section of Lakeside property to create a community area. So, it doesn't really matter what I think about this hotel. It was a good place to stay in a variety of ways, but the deal breaker for me was that they refused to give my travel partner and I two room keys. Therefore, every time we went out separately, one of us had to be escorted back to our 10th floor room. The bedroom door of the suite locked when closed and required a key to open, then would beep madly every time it opened. That's disturbing to the person sleeping in the other room. And I got locked out one time in my towel and had to call the desk for help. The shower was utterly translucent. It was supposed to be slightly fogged, but once wet, there was no privacy at all. The toilet was the usual glass walls, also. Why do we want our throne on display? The breakfast was mediocre, the dinner was just plain bad. I think the pho broth was plain water! The staff was excellent. The location was great! ##### Rebekah Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Rosemary 6 Nov 2025 Liked: Cleanliness, staff & service, amenities Quiet inside, no fitness center. Very good breakfast, staff were very professional, helpful, and pleasant ##### Rosemary Stayed 3 nights in Oct 2025 ### 6/10 Okay #### ohoud 25 Jan 2026 Liked: Cleanliness Disliked: Amenities, property conditions & facilities Interior and furniture are very basic people are friendly ##### ohoud Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Mor 19 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Best hotel !! ##### Mor Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Johan 15 Apr 2025 Liked: Amenities Fantastic service and rooms- just opened ##### Johan Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Justin 13 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lovely newly renovated hotel. ##### Justin Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Camilla 7 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Serviceminded personal. ##### Camilla Stayed 1 night in Oct 2025 ### 6/10 Okay #### Kristin 30 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We found the room very noisy at night and the linen all had an awful smell ##### Kristin Stayed 1 night in Aug 2025 ### 4/10 Poor #### Alexis 24 Oct 2025 We felt this hotel was falsely advertised. We paid over AUD 400 per night (supposedly at a 75% discount on Wotif), expecting a genuine 5-star experience, but it did not come close. The construction quality is poor, and the bathroom setup is both awkward and unsafe — the shower is inside a wobbly, unsecured bathtub. Breakfast was very limited, coffee wasn’t included, and the baby high chair was broken. The TV offered no English channels or smart functionality, so no Netflix or streaming, and our room overlooked construction sites and backyards, which added to the disappointment. Cleanliness was another major issue: we found a lizard in the room and a bug in our daughter’s bed. The bed was lumpy, the hotel noisy at night, and a sign asked guests not to flush toilet paper — unacceptable for a property claiming 5 stars. We left after one night of a three-night stay; while they refunded one night, they also asked us not to post a review. We moved to another hotel that was half the price and ten times better in every way. I strongly recommend looking elsewhere. ##### Alexis Stayed 3 nights in Oct 2025 ### Expedia's Latest Trends ### Hotels > - [The Legend Hanoi Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Legend-Hanoi-Hotel.h110877211.Hotel-Information) > - [Apartments Villa Daniela](https://www.expedia.co.uk/Novalja-Hotels-Villa-Daniela.h37833700.Hotel-Information) > - [Cottages Lyme Regis](https://www.expedia.co.uk/Lyme-Regis-Cottages.d182577-aaCottages.Travel-Guide-Accommodation) > - [Titanic Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Titanic-Hotel.h37860458.Hotel-Information) > - [Hotels with Parking in Leeds](https://www.expedia.co.uk/Leeds-Hotels-Hotel-With-Parking.0-0-d6035434-thotelwithparking.Travel-Guide-Filter-Hotels) > - [Hotels near George Square](https://www.expedia.co.uk/George-Square-Hotels.0-l507682-0.Travel-Guide-Filter-Hotels) > - [Charm House and Cafe](https://www.expedia.co.uk/Hanoi-Hotels-Charm-House-And-Cafe.h28985598.Hotel-Information) > - [Luxury Reading Apartment](https://www.expedia.co.uk/Reading-Hotels-Luxury-Reading-Apartment.h31350658.Hotel-Information) > - [Hotels in Shaw and Crompton](https://www.expedia.co.uk/Shaw-And-Crompton-Hotels.d6244478.Travel-Guide-Hotels) > - [Hotels in Stonehouse](https://www.expedia.co.uk/Stonehouse-Hotels.d6133081.Travel-Guide-Hotels) > - [Hotels with smoking rooms in Ireland](https://www.expedia.co.uk/Destinations-In-Ireland-Hotels-With-Smoking-Rooms.0-0-d84-tHotelswithsmokingrooms.Hotel-Filter-Destinations) > - [Mersey Central Hanoi Apart'Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Mersey-Central-Hanoi.h66774850.Hotel-Information) > - [Pafuri Camp by RETURN Africa](https://www.expedia.co.uk/Kruger-National-Park-Hotels-Pafuri-Camp.h15086933.Hotel-Information) > - [Hotels near The Halls Wolverhampton](https://www.expedia.co.uk/The-Halls-Wolverhampton-Hotels.0-l6254430-0.Travel-Guide-Filter-Hotels) > - [Hong Ngoc Cochinchine Boutique Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Hong-Ngoc-Cochinchine-Boutique-Hotel-Spa.h4629041.Hotel-Information) > - [Grand Bavaro Princess - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Grand-Bavaro-Princess-All-Inclusive.h2212864.Hotel-Information) > - [Somerset Grand Hanoi](https://www.expedia.co.uk/Hanoi-Hotels-Somerset-Grand-Hanoi.h1559027.Hotel-Information) > - [Stellar of the Seas](https://www.expedia.co.uk/Hanoi-Hotels-Stellar-Of-The-Seas.h30421154.Hotel-Information) ### Flights > - [Flights from Paisley (GLA) to St. Peter (JER)](https://www.expedia.co.uk/lp/flights/gla/jer/glasgow-to-jersey) > - [Flights from Muscat (MCT) to Dubai (DXB)](https://www.expedia.co.uk/lp/flights/mct/dxb/muscat-to-dubai) > - [Flights from Birmingham (BHX) to Murcia (RMU)](https://www.expedia.co.uk/lp/flights/bhx/rmu/birmingham-to-corvera) ### Cars > - [Car hire in Loughborough](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Loughborough.d4680.Car-Hire-Guide) ### Activities ### Packages > - [Wales Holidays](https://www.expedia.co.uk/Wales.d11220.Holidays-City-Breaks) ### General > - [Visit Mandelieu-la-Napoule Beach](https://www.expedia.co.uk/Mandelieu-La-Napoule-Mandelieu-La-Napoule-Beach.dx553248633938961988) ---