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Expedia-verified reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 King Bed, Garden View
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Room, 1 King Bed
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 2 Single Beds
484 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 1 King Bed
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite
1,023 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Single Beds
484 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
0B
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room
484 square feet
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room
484 square feet
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Suite
1,023 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room, 2 Single Beds
484 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room
484 square feet
1 King Bed 2 Single Beds
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Presidential Suite, 1 Double Bed, Non Smoking
3,821 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Twin Room
484 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 King Bed
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Superior Twin Room
484 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Suite, 1 King Bed, Business Lounge Access
1,023 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Suite, 1 Bedroom, Business Lounge Access
1,023 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed, Non Smoking, Business Lounge Access
1,023 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite, Business Lounge Access
1,023 square feet
1 King Bed and 1 Double Sofa Bed
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite
1,625 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Club Twin Room
484 square feet
2 Single Beds
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Club Room
484 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Hangzhou resort in Xihu, near Xixi Wetland Park

Popular property highlights

Free self parking
Free wired high-speed Internet
Indoor pool
Business centre
Laundry facilities

Location

This family-friendly Hangzhou resort is located on the waterfront, 1.8 mi (2.9 km) from Xixi Wetland Park, and within 6 mi (10 km) of Zhejiang University and West Lake. Lingyin Temple and Westlake Culture Plaza are also within 9 mi (15 km).

Resort features

3 restaurants, a full-service spa and an indoor pool are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site.

Room amenities

All 380 rooms boast deep soaking bathtubs, and offer free WiFi and balconies. Free wired Internet and iPod docking stations are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

Show all languages

Sheraton Grand Hangzhou Wetland Park Resort

1 Westbrook Resort, Zijinggang Road, Hangzhou, Zhejiang 310030

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Grand Hangzhou Wetland Park Resort features an outdoor tennis court and an indoor pool. Dining is available at one of the resort's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business centre and meeting rooms. This luxury resort also offers a kid's pool, a 24-hour fitness centre and spa services. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Limited complimentary on-site parking is available on a first-come, first-served basis.

Sheraton Grand Hangzhou Wetland Park Resort is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Coffee/tea in common areas
  • Lift
  • Children's club
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Business centre
  • Conference space
  • Spa treatment room(s)
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Meeting rooms 10
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Free wired Internet
  • Children's club (free)
  • Computer station
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Luggage storage
  • Airport transport - pickup (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Concierge services
  • Gift shops or newsstand
  • Conference centre
  • Ballroom
  • Outdoor tennis court
  • Banquet hall
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 380
  • 24-hour fitness facilities
  • Television in common areas
  • Number of floors - 5
  • Wedding services
  • Garden
  • Free newspapers in lobby

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Sheraton Grand Hangzhou Wetland Park Resort offers 380 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with complimentary slippers, a bidet and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Free wired Internet
  • Bidet
  • Partially open bathroom
  • Desk
  • Deep soaking bathtub
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • iPod docking station
  • Separate bathtub and shower
  • Balcony

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Feast – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Yue – Overlooking the garden, this diner serves lunch and dinner.

Satine – Overlooking the pool, this fine-dining restaurant only serves dinner.

24-hour room service is available.

Nearby Things to Do

An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Ecotours on site
  • Bicycle rentals on site

Spa Services

Shine SPA for Sheraton has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 326.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CNY 196 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle
  • Rollaway bed fee: CNY 326.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Sheraton Grand Hangzhou Wetland Park Resort
  • Sheraton Grand Wetland Park Resort
  • Sheraton Grand Hangzhou Wetland Park
  • Sheraton Grand Wetland Park

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guest rooms.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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