Lobby sitting area

Reviews of Hotel Residence

3 out of 5
Hotel Residence
Krämerstraße 30-34, Hanau, HE

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 11 reviews" "
Rating 8 - Good. 4 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked the hotel for a one night stay. The guy at the front desk was very friendly, he explained everything we needed to know about our stay and parking etc. Breakfast was very tasty and fresh. Overall we had nog complaints and were very happy with our stay here.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Moshe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Cornelia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank es war sehr angenehm
Stayed 1 night in Apr 2024

2/10 Terrible

Frank

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Antje

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Große Zimmer, alles sauber
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Carlo

Travelled with partner
schönes, großes Zimmer mit zweckmäßiger Möblierung problemlose Abwicklung fußläufige läge zur Innenstadt die Tür zur Dusche liess sich nicht vollständig schließen der Flur zu den Zimmern stank nach Rauch
Stayed 3 nights in May 2023

8/10 Good

Berthold

Liked: Staff & service, amenities, property conditions & facilities
War O K
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
W-Lan funktioniert nicht. Fernseher funktioniert nicht. Falsche Zimmerkategorie zugewiesen, erst nach ewigen Diskussionen, geändert. Insgesamt enttäuschend.
Stayed 4 nights in Dec 2020

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020