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Reviews of Western Inn

2 out of 5
Western Inn
14175 US-190 W, Hammond, LA

Reviews

4.8
Rating 10 - Excellent. 1 out of 30 reviews" "
Rating 8 - Good. 5 out of 30 reviews" "
Rating 6 - Okay. 8 out of 30 reviews" "
Rating 4 - Poor. 6 out of 30 reviews" "
Rating 2 - Terrible. 10 out of 30 reviews" "

5.0/10

Cleanliness

6.2/10

Staff & service

3.4/10

Amenities

4.6/10

Property conditions & facilities

Reviews

8/10 Good

Candi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

6/10 Okay

Kristine

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty neat and clean place. Though, they are doing renovations and painting done.
Stayed 1 night in Feb 2020

6/10 Okay

Kenneth

Basic cheap hotel.
Gps wont take you straight there, not their fault, but good to know. Room clean, but floors were sticky wet. Maybe used too much bleach? Overall, typical dirt cheap hotel. Worth the money. No more.
Stayed 1 night in Jan 2020

8/10 Good

Kellerman

Travelled with family
Disliked: Amenities, property conditions & facilities
Continental breakfast was advertised. When we asked about it at the desk we we're told there wasn't any on Sunday mornings. This was deceptive advertising.
Stayed 1 night in Dec 2019

6/10 Okay

Melvin

Stayed 1 night in Nov 2019

4/10 Poor

James

Stayed 1 night in Nov 2019

6/10 Okay

CassandraCole, Shreveport La

Travelled with family, Business traveller
Disliked: Amenities
What I didn’t like was when we arrived after 5 hours of driving they told me I didn’t have a room. Me and another guest behind me went through the same thing. We had to wait 15 minutes in the cold while they researched. Then they told us to pay and we said but we already paid online. They said that Expedia needs to start letting the guest know we are only securing the room online. And we ay once we there. I feel like when someone checks in after 12am the room should be prorated. Also the rooms need refrigerator and microwave.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room had roaches the room had roaches the room had roaches
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sucks dirt Iam from Florida and stayed in hr motels better then this
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was awful. Sorry. That is the most positive response. If it's not refunded I'll add photos as requested.
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Manager on 19 Aug 2019
Thank you for your review! Please come back and see us again.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
They’re staff is rude and didn’t tell no one that living in city limits you couldn’t rent a room.
Stayed 2 nights in Aug 2019
Response from DRB on 14 Aug 2019
As per a our policy as well as posted signs we do not rent to locals. We are sorry for any inconvience this may have caused you. If I was given the time you were here I would most diffently speak with the clerk on duty & we are sorry that she made your experience unpleasent.

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from manager on 19 Aug 2019
Thank you for your review!

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Stayed 7 nights in Feb 2019
Response from Manager on 19 Aug 2019
Thank you for your review!

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
AVOID this place.
Hotel was old and not in good shape. Floor was sticky, shower was stained, vent half hanging out of wall. They charged me a different price than booked and refused to correct even when HOTELS.COM called them. oh, and roaches. Im not kidding. AVOID THIS HOTEL
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
This property had a severely dirty pool no iron or ironing board not even to use from front office. For the amount of people in the rooms there was no extra toilet paper the tub w as dirty with a ring around it. Also there was not a microwave and a fridge in the room. They did not honor the expedia pricing stated that it was wrong and there rooms were 49.99 everyday. I will never ever stay there again.
Stayed 2 nights in Mar 2019

2/10 Terrible

WalterRoss, katy, TX

Disliked: Cleanliness, staff & service, property conditions & facilities
The images of the facility on the website looked a lot more pleasing that the actual building. I was dissappointed tremendously when I drove up. I asked the clerk to let me the room first, she said they do not show rooms. I said good night and I got the hell out there
Stayed 1 night in Feb 2019

6/10 Okay

Dirk

Liked: Cleanliness, room comfort
Price was higher than Hotels.com said it would be
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
There's no microwave, refrigerator or coffee maker. The plumbing is horrible! For the price,you can get better
Stayed 3 nights in Dec 2018

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool!
We had a great time!! The rooms were clean and the beds were extremely comfortable!! Only drawback is that the hotel's restaurant was closed for repairs but there were plenty of places to eat nearby.
Stayed 1 night in Dec 2018

4/10 Poor

Lou, Texas

Liked: Staff & service
Disliked: Property conditions & facilities
They couldn't find my reservation. Had room available. Smelled stale and old.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Amenities
Ice machine was broken. Housekeeping only emptied the trash, didn't even put in more toilet paper. Floor needed sweeping.
Stayed 3 nights in Nov 2018

2/10 Terrible

Tony, Saucier, MS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When I booked this hotel, I was expecting a quality at least that of a Econolodge or Motel 6. I could not have been more wrong. On check-in, the staff could not find my Travelocity reservation, and I ended up having to pay more for the room with one less bed. The staff then requested a cash key deposit, as they still use real keys. This caught me off guard, as I do not usually carry cash. Fortunately I was able to work this out with the staff member on duty. Upon entering the room, it was obvious that housekeeping was lax in their duties. In addition to hairs and soap bubbles on the bathroom wall, there was a used washcloth still hanging over the shower curtain rack. In the actual room, there were dust bunnies all over the place, and a ladies earring was found by the bed. Fortunately, we had a phone charger with multiple ports, as there was only one electrical outlet available in the whole room. There was a wired smoke detector in the sink area, but it had been dislodged from its base, with wiring exposed. The power indicator light was off. I didn't test it, but from years of fire inspection experience, I'm pretty sure it didn't work. I will be avoiding this hotel the next time I'm in Hammond.
Stayed 1 night in Nov 2018

8/10 Good

Brent

Liked: Cleanliness, staff & service, room comfort
Room was clean but bathroom was in desperate need of updates and the ac/heat took forever to do its job as it is a window unit cut into the wall. All that being said for the price and location it did its job As far as being a decent room at a great price.
Stayed 1 night in Nov 2018

2/10 Terrible

Saul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant
I would not recommend that anyone come stay here the moment I made it there. Their system was not updated with you guys I paid more than what I had to pay. Got in my room and it was roach infested try to talk to someone about it but no one was at the desk.
Stayed 1 night in Nov 2018
Response from Manager on 10 Nov 2018
We are sorry that you had an unpleasant experience. Our system was new and are very sorry for any mistakes. We clean our rooms daily and are unaware of any pest problems. Our frontdesk is manned 24 hours a day. Please advise how you tried to contact the front desk.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018