Indoor pool, outdoor pool, pool umbrellas, pool loungers
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Reviews of Hotel Lella Baya Thalasso

4 out of 5
Hotel Lella Baya Thalasso
Boulevard 14 Janvier, Yasmine, Hammamet

Reviews

6.6
Rating 10 - Excellent. 18 out of 76 reviews" "
Rating 8 - Good. 23 out of 76 reviews" "
Rating 6 - Okay. 14 out of 76 reviews" "
Rating 4 - Poor. 8 out of 76 reviews" "
Rating 2 - Terrible. 13 out of 76 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Oussamq

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le pire hotel de ma vie
Stayed 1 night in Sep 2021
Response from Commercial on 27 Oct 2021
Bonjour, Vous pouvez nous dites pourquoi??

2/10 Terrible

Zied

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2020

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel itself is lovely, however due to the current health situation the hotel mainly just accommodated tunisian guests. Which of course isn’t a problem but there was no entertainment during the day Or evening and all the music was completely Arabic. So for myself being an English person I found it very difficult to actually enjoy the evening time. Food was ok very limited and repetitive I would return to this hotel just hoping it is busier and has more variety next time.
Stayed 6 nights in Jul 2020

2/10 Terrible

Anas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there the hotel is closed
The hotel is closed and its showing available online and we have a confirmed booking. that's really annoying, we spent 2 hours travelling from another city to surprise that the hotel is closed.
Stayed 2 nights in Jun 2020

2/10 Terrible

Mario, London

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Iv been waiting for 2h to check in that's redecules and they really rude as well
Stayed 1 night in Feb 2020
Response from 495265 on 8 Mar 2020
Bonjour pouvez vous nous donné la date de séjour de ce client .

6/10 Okay

Walid

Disliked: Cleanliness, room comfort
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 1 night in Sep 2019

10/10 Excellent

Sami, Newark, DE, USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at this hotel. Staff was very friendly. The pool was big and the food was good. The room was cleaned daily and linen and towels were replaced daily as well. Everyone was doing their best to make customers feel valued. I would book this hotel again.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

2/10 Terrible

Toto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So bad
I stayed 2 days in the hotel i couldn’t get tawels only after 24 hours and i got 1 towel for all the family, i had to keep 20 dinars in the reception for the tv remote control, during dinner and lunch the water is not free
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay away from this Hotel. Service too long (check in in particular). Poor food, never seen such bad food and poor service in any other Hotel in the area.
Stayed 2 nights in Jun 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Room is spacious Check in is too long There is not variouty of foods
Stayed 1 night in Nov 2017

4/10 Poor

Vivian, Ireland

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Could be so much better
Overall - could be a 5 star with minor adjustments and a new front desk staff. Check in took one hour. After paying for a larger room and a smaller room, we were offered two doubles after 45 minutes. I objected sighting that I paid extra for the seaview quad size room. I was told to contonue waiting. 15 more minutes and we got the correct size rooms. Sad part is with a little checking by a manager or supervisor before arrival, our issues would have been avoided. We had two rooms. One double without any phone or the fridge, no rugs, and one towel. Second with no TV and a broken phone and pool view (pool was very loud with lots of disco music). It took over 2 hours to get towels even after walking to front desk. Made us late for plans with friends. Animation staff was annoying. Nobody was enjoying the super loud disco music or easy listening. Maybe try to tone it down. Plus sides - the seaview double had a fantastic view. Quiet, clean, and the bed was amazing! Quad balcony was huge (and not bad if you like Rihanna singing "B**** better have my money" at 1pm blasted by the pool staff and no bleeping). Again super clean. Nice rugs and fridge. Food was fantastic! Recommend half-board Cleaning staff, cafe and restaurant staff were all top notch! Spa was very nice. Average prices for area. Clean and friendly.
Stayed 3 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
convenient
overall the holiday was great,good customer service.

6/10 Okay

Ali Shiraz

Disliked: Property conditions & facilities
Wifi was not good at all in the rooms Furniture really old Had to pay extra for the safety box No tea or water in the room Good food

10/10 Excellent

Leila

Stayed 1 night in Oct 2022

8/10 Good

Anissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Séjour de 5 nuités en famille . Je suis cliente de cet hotel depuis des années , je le choisi particulièrement pour son aspect cosy, son emplacement . La propreté est un atout de cet hotel, de même que le service: personnel au top et au petit soin. Nous avons eu la chance à des chambres rénovées, literie excellente ,toute fois la salle de bain reste vieillote , à revoir , notament sur le volet robineteries et moisisure au toit (la peinture ne l'a pas caché) Sur le volet gastronomie : je dirait correct, regression par rapport aux années precedentes
Stayed 5 nights in Aug 2022

8/10 Good

Lukas, Bern

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Gut Personal etwas unterkühlt. Auch ev wegen Covid..
Stayed 10 nights in Dec 2020

2/10 Terrible

K

Stayed 3 nights in Aug 2020

8/10 Good

Naji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
caratteristico e bellissimo hotel
Hotel caratteristico e bello, buona la pulizia. Il cibo potrebbe essere meglio : suggerisco più scelta vegetariana. Purtroppo c'era una comitiva di francesi chiassosi ....
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima Struttura personale gentile, camere pulte, buona cucina
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities
Vorab das Personal im Restaurant TOP! Sehr dankbar dass dieses Servicepersonal da war. All Inclusive gebucht bei Expedia - Bei Ankunft ein Band bekommen (Gelb) Stellte sich am nächsten Tag raus, dass es All Inklusive Soft ist. Ist überhaupt nicht buchbar. Es gibt nur Frühstück/ Halbpension/ Vollpension und All Inclusive. Im Hotel wurde mit Expedia telefoniert und bestätigt dass es Soft sei! Ärgerlich bis zum geht nicht mehr. Gebucht ein Zimmer mit Meerblick .. Gut ... Vom Balkon aus auch zu sehen aber nicht wie wir uns das vorgestellt hatten oder was man unter Meerblick verstehen kann. Decken werden nicht bezogen. Man hat ein dünnes Laken unter der Decke. Das ist ekelhaft! Wir hatten 2 Mal nachgefragt, das scheint so aber normal zu sein. Denn jedes Mal wurde das Bett so hergerichtet. Auf den ersten Blick immer sauber, aber von Beginn bis zum letzen Tag (6Nächte) also schon vor unserer Ankunft ein schwarzes Hast und Stück Klopapier im Badezimmer. Fitnessstudio kostet 20 Dinar pro Person pro 1-2 Stunden. Alle Fitnessstudios in Hammamet um weiten günstiger (7 Dinar) Wovon wir auch dachten es sei im Preis. Save 4€ pro Tag Tischtennis kann nicht gespielt werden nur mit Personal. Indoorpool: angenehm, Salzwasser. Leute rutschen allerdings regelmäßig aus. Ist sehr nass. Es gibt 2 offene duschen zum abbrausen. KEINE TOILETTEN musst durchs ganze Hotel Abendpr. war schön vorallem die Livemusik. Allem in Allem haben wir versucht relaxt zu bleiben.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Das Hotel/Lobby ist wunderschön. Sauberkeit im Zimmer könnte besser sein. Poolbereich sehr schön.
Stayed 7 nights in Feb 2020

10/10 Excellent

Burak Can

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was so good.
Stayed 4 nights in Feb 2020

6/10 Okay

Islam

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Suivant là nationalité
Cette hôtel est devisé par deux Un pour les Européens et un autre pour les arabes la discrimination on l'a voit a la réception au restaurant.pour Les chambres c'est la catastrophe
Stayed 1 night in Dec 2019

10/10 Excellent

Oussama

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

GIUSEPPE, VITERBO

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OTTIMA STRUTTURA, PERSONALE CORDIALE , POSIZIONE BELLISSIMA
Stayed 4 nights in Oct 2019

10/10 Excellent

Ikram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lella baya hotel super
Nous avons etait très bien accueillie par l'ensemble du personnel. Je suis venue passer un petit week end en famille toute l'équipe etais au soin notamment Mr Mohamed Taher. Un séjour très agréable l'hôtel dispose d'une restauration qui est très bonne sans compter l'ambiance, l.'animation. L' hôtel est très bien située.
Stayed 1 night in Oct 2019

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfait de l'hôtel et des prestations .
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel professionnel et très agréable , hôtel magnifique ,je suis une cliente fidèle à cet hôtel .. Mais je ne réserverais plus chez expedia ..
Stayed 15 nights in Sep 2019

6/10 Okay

WALID

Disliked: Property conditions & facilities, room comfort
Déçu
Ayant visité cet hôtel à ses début. Je me permet de comparer avec le concept d’origine J’ai apprécié :le bâtiment, le hall d’entrée et la piscine Je n’ai pas aimé : hôtel mal entretenu : la moitié des ascenseurs sont en panne. Pas de wifi juste un spot à l’accueil très insuffisant. La nourriture est médiocre.
Stayed 1 night in Jul 2019

6/10 Okay

Solveig

Liked: Property conditions & facilities
Disliked: Staff & service
Mange hoteller i Hammamet Yasima
Flott bassengområde og fint plassert i Hammamet. Vi var familie på 4 som bodde på ett familierom, måtte flere henvendelser til for å få ett håndkle til hver av oss. På nettsiden til Hotels.com står det at dette hotellet har treningssenter til sine gjester. Det stemmer ikke helt, det er mulig å bruke treningssenter som Spa’et driver mot extra betaling. Ansatte i restaurant og bassengområde var veldig hyggelige, godt utvalg og god mat til lunsj og middag. Hotellet hadde flere kategorier av «All inklusive», lite info om hva som gjelder for hvilken kategori. I resepsjonen kom vi ikke langt med engelsk, fordel å kunne fransk/arabisk. Mange hoteller i samme område, tror vi sjekker ut noen av de andre hvis vi skal til Hammamet igjen.
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Médiocre
la réservation par Hotel.com était enregistré par Expedia et c’était un confusion.Longue attente pour avoir la chambre. Une chambre pas confort à notre demande. Personnels amateurs et pas serviables.Nourriture médiocre. A part le lobby et la piscine, tous n’étaient pas digne de 4 étoiles.
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
situation, calme, les serveurs au resto juste une personne à l'accueil moins sympathique et arrangeante, mais c'est l'exceptionnel, l'ensemble des autres interlocuteurs à l'écoute et serviable
Stayed 3 nights in May 2019

4/10 Poor

Bernard Philippe

Disliked: Staff & service
A éviter
Pas de connection internet dans les chambres . Petit déjeuner à éviter . Enregistrement très compliqué . Chère par rapport au service . Literie plus que moyenne. Par contre la chambre est sympa .
Stayed 2 nights in May 2019

8/10 Good

SALEM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Chambre pas encore nettoyé au moment de rentrée Attente de 40 min a la réception
Stayed 2 nights in Feb 2019

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très beau personnel bilingue très accueillant
Stayed 3 nights in Jan 2019

10/10 Excellent

Leila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2019

8/10 Good

Ángel

Liked: Staff & service, property conditions & facilities, room comfort
Es original, con muchos servicios y entorno seguro y agradable
Stayed 4 nights in Dec 2018

6/10 Okay

Mouna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Gadour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La qualité du service
Stayed 1 night in Nov 2018

2/10 Terrible

Abderrahim

Disliked: Staff & service, room comfort
Déçu déçu déçu
Je conseil pas du tout cette hôtel problème wifi pour se connecté il faut être a quelques centimètres du modem , service nul , vraiment si je donne une note sa sera 2/10 il mérite pas les 4 étoiles grosses arnaque cette établissement.
Stayed 10 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Edificio bonito,habitaciones mejorables, poco wifi
Edifico muy bonito, exterior, interior, hall, piscina y entorno, cerca de la playa pero con wifi solo en recepción y zona piscina. Habitación tipo suite con goteras en el baño (última planta). Confiene una reforma del baño y una capa de pintura en toda la habitación. También limpiar cortinas ventana.
Stayed 3 nights in Sep 2018

4/10 Poor

THIERRY

decevant
très,décevant pour un quatre etoiles
Stayed 2 nights in Sep 2018

4/10 Poor

anis

Disliked: Cleanliness, staff & service, room comfort
bof
le hall de l hotel est magnifique, la piscine et grande et l emplacement et ideal , par contre l acceuille n est pas bon 1h d attente pour avoir la chambre, pas de wifi , chambre viellote , petit dej pas top, et si vous etes des couche tot eviter cet hotel car music a fond jusqu a plus de minuit
Stayed 2 nights in Aug 2018