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Expedia-verified reviews
Wonderful!
4.5 of 5 guest rating
Room type Options Nightly price Book
Superior Room
301 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Luxury Room (canal or city view)
355 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite (canal or city view)
463 square feet
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Classic Room
205 square feet
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Suite, City View
646 square feet
1 King Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room
301 square feet
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Hamburg hotel in Altstadt, walk to Hamburg City Hall

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
24-hour business centre

Location

Located in Altstadt, this luxury hotel is within a 5-minute walk of Neuer Wall and Hamburg City Hall. Moenckebergstrasse and Miniatur Wunderland are also within 10 minutes. Rodingsmarkt U-Bahn is only a 2-minute walk and Stadthausbrücke S-Bahn is 2 minutes.

Hotel features

This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Room amenities

All 241 soundproofed rooms feature free WiFi and iPod docks. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Languages Spoken

  • English

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Sofitel Hamburg Alter Wall

Alter Wall 40, Hamburg, HH 20457

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sofitel Hamburg Alter Wall features an indoor pool and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.

A 24-hour business centre is on-site at this 5-star property. Event facilities measuring 12917 square feet (1200 square metres) include conference centres. This luxury hotel also offers a sauna, spa services and a library. On-site parking is available (surcharge).

Sofitel Hamburg Alter Wall is a smoke-free property.

  • Express check-in
  • Library
  • Bar/lounge
  • Lift
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Spa treatment room(s)
  • Porter
  • Express check-out
  • Meeting rooms
  • Restaurant
  • Tours/ticket assistance
  • Year Built – 2000
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Health club
  • Computer station
  • Smoke-free property
  • Safe-deposit box at front desk
  • Conference space size (meters) - 1200
  • Spa services on site
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • 24-hour business centre
  • Concierge services
  • Conference space size (feet) - 12917
  • Conference centre
  • Laundry facilities
  • Total number of rooms - 241
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Parking

Self parking (surcharge)

Room Amenities

Sofitel Hamburg Alter Wall offers 241 forms of air-conditioned accommodation with iPod docking stations and minibars. 49-inch LCD televisions come with premium satellite channels. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Free newspaper
  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Phone
  • Free bottled water
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • In-room safe
  • Number of bathrooms - 1
  • Satellite TV service
  • Room service (24 hours)
  • Premium TV channels
  • Free WiFi
  • Blackout drapes/curtains
  • Wired Internet access (surcharge)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Slippers
  • iPod docking station

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Ticino – This restaurant specialises in international cuisine and serves breakfast and dinner.

Seven Heads – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Late-night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Spa Services

Spa has 2 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Number of treatment rooms 2
  • Reflexology
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per night.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No rollaway/extra beds available

No cots (infant beds) available

Fees

 

  • A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 32 per person (approximately)
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 25 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alter Hamburg
  • Alter Wall Hamburg
  • Hamburg Sofitel
  • Hamburg Wall
  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hamburg
  • Sofitel Alter Wall Hotel
  • Sofitel Alter Wall Hotel Hamburg
  • Sofitel Hamburg Alter Wall
  • Wall Hamburg
  • Accor Hamburg Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Sofitel Alter Wall

We should mention

Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star.

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