Get an overview of this hotelLuxury Hamburg hotel in Altstadt, walk to Hamburg City Hall

Collecting Nectar Points

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Indoor pool
24-hour business centre

Location

Located in Altstadt, this luxury hotel is within a 5-minute walk of Neuer Wall and Hamburg City Hall. St. Michaelis Church and Moenckebergstrasse are also within 15 minutes.

Hotel features

This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a poolside bar are on-site.

Room amenities

All 241 soundproofed properties feature free WiFi and iPod docks. For a bit of entertainment, LCD TVs come with satellite channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.

Sofitel Hamburg Alter Wall

Renovations & Closures

The following facilities will be closed from 02 January 2018 until 06 January 2018 (dates subject to change):
  • Spa

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sofitel Hamburg Alter Wall features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.

This 5-star property offers access to A 24-hr business centre and meeting rooms. Event facilities measuring 12917 square feet (1200 square metres) include conference centres. This luxury hotel also offers a sauna, spa services and a library. Parking is available on-site at a surcharge.

Sofitel Hamburg Alter Wall is a smoke-free property.

  • Express check-in 
  • Library 
  • Bar/lounge 
  • Elevator/lift 
  • Full-service spa 
  • Indoor pool 
  • 24-hour front desk 
  • Poolside bar 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Express check-out 
  • Meeting rooms 19 
  • Restaurant 
  • Tours/ticket assistance 
  • Year Built 2000 
  • Coffee shop or café 
  • Dry cleaning/laundry service 
  • Free WiFi 
  • Self parking (surcharge) 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Health club 
  • Valet parking (surcharge) 
  • Computer station 
  • Smoke-free property 
  • Safe-deposit box at front desk 
  • Conference space size (meters) - 1200 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • 24-hour business center 
  • Concierge services 
  • Conference space size (feet) - 12917 
  • Conference center 
  • Laundry facilities 
  • Total number of rooms - 241 
  • Number of floors - 8 
  • Number of buildings/towers - 1 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi ,

Available in some public areas: Free WiFi

Parking

Self parking (surcharge), Valet parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Soundproofed rooms 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Slippers 
  • Separate bathtub and shower 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Satellite TV service 
  • Desk 
  • Free WiFi 
  • Wired Internet access (surcharge) 
  • Room service (24 hours) 
  • iPod docking station 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Ticino – This restaurant specialises in international cuisine and serves breakfast and dinner. Open select days.

Seven Heads – On-site cocktail bar. Guests can enjoy al fresco dining (weather permitting).

Late night fare is available from 24-hour room service.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
  • Sailing nearby 

Spa Services

Spa has 2 treatment rooms, including rooms for couples. Services include massages, facials, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including reflexology.

  • Sauna in spa 
  • Spa tub in spa 
  • Number of treatment rooms 2 
  • Reflexology 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 11:30 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets are allowed for an extra charge of EUR 25 per pet, per night.

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
No cribs (infant beds) available

Fees

A city tax of Hamburg is imposed by the city. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation that you received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: EUR32 per person (approximately)
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self-parking fee: EUR26 per day
  • Valet parking fee: EUR26 per day
  • Pet fee: EUR25 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Sofitel Hamburg Alter Wall Hotel
  • Sofitel Alter Wall Hotel
  • Sofitel Hamburg Alter Wall
  • Sofitel Alter Wall
  • Sofitel Hamburg Alter Wall Hotel Hamburg
  • Accor Hamburg Alter Wall
  • Hamburg Sofitel

We should mention

Up to 2 children aged 11 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.


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