Title: Residence Inn by Marriott Hamburg Altona Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Residence Inn by Marriott Hamburg Altona Suburban hotel with free breakfast and 24-hour fitness centre ## Photo gallery for Residence Inn by Marriott Hamburg Altona ![Free daily continental breakfast - Residence Inn by Marriott Hamburg Altona (Hamburg)](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/2043b4c1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior detail - Residence Inn by Marriott Hamburg Altona (Hamburg)](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/d2360dc2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, soundproofing, iron/ironing board - Residence Inn by Marriott Hamburg Altona (Hamburg)](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/fe4677ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves breakfast, lunch and dinner - Residence Inn by Marriott Hamburg Altona (Hamburg)](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/da312662.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Residence Inn by Marriott Hamburg Altona (Hamburg)](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/35753181.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Residence Inn by Marriott Hamburg Altona. Fitness classes are offered at the 24-hour gym; the property also has a bar, a business centre and a restaurant. Guests can connect to free in-room WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning - Gym £87 includes taxes & fees 11 Jan - 12 Jan ## Room options ### Check availability for these dates Tonight [Jan 8 - Jan 9](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 9 - Jan 10](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-10&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=67546620&PinnedHotelID=67546620&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ### View all photos for Comfort Studio, 1 King Bed ![Comfort Studio, 1 King Bed | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/w4000h2663x0y0-28d8f7d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Studio, 1 King Bed 9.2 Wonderful 12 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchenette Flat-screen TV Private bathroom Hairdryer - 344 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Studio, 1 King Bed with Sofa bed ![Family Studio, 1 King Bed with Sofa bed | Desk, laptop workspace, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546620/8c3d8497.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Studio, 1 King Bed with Sofa bed 8.8 Excellent 5 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds Kitchenette Flat-screen TV Sofa bed Private bathroom - 291 sq ft - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/68000000/67550000/67546700/67546617/0626a54b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Moxy Hamburg Altona Altona - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 368 reviews £66 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hamburg-Hotels-Moxy-Hamburg-Altona.h67546617.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=4fddd988-a541-47f9-89f5-de09ca4d9883&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/38000000/37820000/37814500/37814472/7836a68c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Hamburg Nord by IHG Wandsbek - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.0 Very good 62 reviews £60 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-Novum-Hotel-City-Nord.h37814472.Hotel-Information?chkin=2026-1-11&chkout=2026-1-12&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=4fddd988-a541-47f9-89f5-de09ca4d9883&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 11.50 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/32000000/31560000/31557100/31557081/f5574d1f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ibis Budget Hamburg Altona Eimsbuettel - 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the niu, Yen Hamburg City by IHG Hamburg-Mitte - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 272 reviews £56 includes taxes & fees 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-The-Niu-Yen.h73343173.Hotel-Information?chkin=2026-1-18&chkout=2026-1-19&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=4fddd988-a541-47f9-89f5-de09ca4d9883&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 14 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/119000000/118040000/118037100/118037050/dad2a7e1_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Zleep Hotel Hamburg Volkspark Eimsbuettel - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 45 reviews £64 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-Zleep-Hotel-Hamburg-Volkspark.h118037050.Hotel-Information?chkin=2026-1-10&chkout=2026-1-11&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=4fddd988-a541-47f9-89f5-de09ca4d9883&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Residence-Inn-By-Marriott-Hamburg-Altona.h67546620.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Residence-Inn-By-Marriott-Hamburg-Altona.h67546620.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.56229%2C9.93049&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cyBTpBCbIgBdWZTQWyhg2RH7SYg=) Kuhnehofe 10, Hamburg, 22761 #### What's nearby - Holsten Brewery \- 15 min walk \- 0.8 miles - Theatre Neue Flora \- 16 min walk \- 0.9 miles - Altonaer Volkspark \- 3 min drive \- 1.4 miles - Elbstrand \- 4 min drive \- 1.7 miles - Altonaer Balkon \- 5 min drive \- 2.2 miles #### Getting around - Schützenstraße (Mitte) Hamburg Station - 1 min walk - Bahrenfeld S-Bahn - 3 min drive - Hamburg Airport (HAM) - 23 min drive #### Restaurants - Der Player - McDonald's - CKT's Pommes for President - Madame Mai - Kebab House ## About this property ### Residence Inn by Marriott Hamburg Altona Hotel near Reeperbahn You can look forward to free continental breakfast, a coffee shop/cafe and a garden at Residence Inn by Marriott Hamburg Altona. Fitness classes are offered at the 24-hour gym; the property also has a bar, a business centre and a restaurant. Stay connected with free in-room WiFi. Additional perks include: - Self-parking (surcharge), an electric car charging station and a front desk safe - A banquet hall, a lift and luggage storage - Smoke-free property, a water dispenser and a 24-hour front desk - Guest reviews speak highly of the helpful staff Room features All guest rooms at Residence Inn by Marriott Hamburg Altona offer thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas. Other amenities include: - Recycling and LED light bulbs - Bathrooms with showers and free toiletries - Wardrobes/cupboards, separate sitting areas and kitchenettes ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/68000000/67550000/67546700/67546617/84d65e21.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Hamburg Altona Altona - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 368 reviews £66 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=67546617&PinnedHotelID=67546617&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/101000000/100350000/100343900/100343806/7d1e3f5e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### master Altona Altona - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 9.4 Exceptional 140 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-22&endDate=2026-01-23&selected=100343806&PinnedHotelID=100343806&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/75000000/74640000/74631500/74631401/dc42b5b9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Hamburg Altona Altona - 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Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.4 Exceptional 472 reviews £121 includes taxes & fees 24 Jan - 25 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-24&endDate=2026-01-25&selected=431646&PinnedHotelID=431646&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (EUR 18.5 per person)](https://images.trvl-media.com/lodging/1000000/980000/976700/976604/53556ca6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Superbude Altona Paradise Altona - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 9.2 Wonderful 251 reviews £70 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=976604&PinnedHotelID=976604&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna](https://images.trvl-media.com/lodging/2000000/1530000/1527500/1527468/2dd40a2b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elaya Hotel Hamburg Finkenwerder Hamburg-Mitte - Spa - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 682 reviews £72 includes taxes & fees 11 Jan - 12 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=1527468&PinnedHotelID=1527468&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 19 per day) - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - The Now Bar @ MOXY ### Things to do - 24-hour gym - Fitness classes ### Family friendly - In-room cot - In-room kitchenette - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Housekeeping on request ### Business services - Business centre ### Outdoors - Garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Height-adjustable showerhead - Lift - Low-height door lock - Low-height view port in door - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 6 floors - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - No plastic coffee stirrers - Rooftop garden - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Kitchenette ### More - Air conditioning (climate-controlled) - Desk - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Separate sitting area - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a record of full COVID-19 vaccination Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 50 per pet, per stay, plus a one-off cleaning fee of EUR 50 Service animals are welcome, and are exempt from fees 1 total (up to 20 kg per pet) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Self-parking fee: EUR 19 per day - Pet fee: EUR 50 per pet, per stay plus a one-off EUR 50 cleaning fee - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as By Marriott Hamburg Altona Residence Inn by Marriott Hamburg Altona Hotel Residence Inn by Marriott Hamburg Altona Hamburg Residence Inn by Marriott Hamburg Altona Hotel Hamburg ## Frequently asked questions ### Is Residence Inn by Marriott Hamburg Altona pet-friendly? ### How much does it cost to stay at Residence Inn by Marriott Hamburg Altona? ### How much is parking at Residence Inn by Marriott Hamburg Altona? ### What time is check-in at Residence Inn by Marriott Hamburg Altona? ### What time is check-out at Residence Inn by Marriott Hamburg Altona? ### Where is Residence Inn by Marriott Hamburg Altona located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Residence Inn by Marriott Hamburg Altona Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Amenities ### 8.6 Staff & service ### 9.0 Eco-friendliness ### 9.2 Property conditions & facilities 10 - Excellent 69 8 - Good 35 6 - Okay 15 4 - Poor 5 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Thomas 18 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff at this hotel are excellent- a big thanks to Daniel and his Manager for sorting out a room issue we had. Really excellent service and would definitely recommend the hotel. Very easy to access central Hamburg with good secure parking. ##### Thomas Stayed 1 night in Jul 2025 ### 8/10 Good #### Philip 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities Well equipped studio apartment in quiet area close to the S bahn (Ostensee), less than 5 minutes walk. Good choice of eateries close by. Had to check in at Moxy next door but no problems. Excellent breakfast, lots of choice, staff brilliant. ##### Philip Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Peter 27 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice accommodation, close to the hart of the St. Pauli district. ##### Peter Stayed 1 night in Oct 2024 ### 10/10 Excellent #### David 20 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our room! Had a slight problem getting into and out of the garage, but other than that, it was perfect! Thanks! ##### David Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller 6 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Enjoyed my stay a lot! Enjoyed this stay very much. The rooms feel brand new and it was very comfortable and well designed as well. The hotel is located in a quiet neighborhood so we really felt like we experienced what Hamburg really feels like for its residence, which makes it one that I will return to next time I’m visiting. ##### Verified traveller Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Peter 2 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cosy and clean, for both people and dogs Clean, quiet and very friendly staff. Amazing breakfast! Nice ##### Peter Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Helena 22 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place . Quiet, clean, and good customer service. Our vacation was great. I really appreciated the hospitality. ##### Helena Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Simo 19 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice stay 👍 Nice and clean room. Super friendly staff. Good breakfast buffet. Walking distance to Ottensen Station and the Altona area wich is very cozy and family friendly. ##### Simo Stayed 4 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved Residence Inn Altona We loved this hotel and the Altona area of Hamburg so much that we extended our stay here for two more days. The room is extremely well designed and feels like a respite after walking many miles around the city sightseeing each day. We have agreed that this is our go to hotel in Hamburg, so we will definitely return and I highly recommend a stay here if you prefer hotels that are an bit off the beaten path like we do. ##### Verified traveller Stayed 2 nights in Aug 2024 ### 8/10 Good #### Peter 30 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### All you need is there Spacious rooms with small complete kitchen, nice bathroom and comfortable bed. Complete breakfast is included. ##### Peter Stayed 1 night in Nov 2023 ### 10/10 Excellent #### Gary 13 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A very quiet neighborhood. Grocery store is around the corner. ##### Gary Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Tola 4 Aug 2024 Liked: Cleanliness, property conditions & facilities #### Couple one night No staff at reception. Note to go next door to hotel moxy for service. Nice receptionist/bartender there. Airconditioning not working properly in our room. Very hot. Fortunately we could open windows to get cooler air in. Would not have been ok if warmer weather. Otherwise very high srandard to room. Full kitchen, bath even sofa. ##### Tola Stayed 1 night in Aug 2024 ### 4/10 Poor #### Ralph A 6 Aug 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Disappointed - and not a 4 star level hotel experi Having stayed in this hotel before over extended periods of time to visit family in Hamburg, the most recent stay at Residence Inn was a big disappointment. This hotel no longer "deserve" a four star rating die to the complete lack of service, the shocking speed of deteriorating room quality and an obvuous lack of care by staff and management. Some staff acted outright hostile towards guests, but most simply cannot be bothered to interact at all - even lacking the most basic politeness. Rooms show their age very clearly now, and no maintenance is done in thos property anymore: broken shower doors, spent light bulbs, black mold in the shower stall, worn out and "saggy mattresses" - it is clear that ther eis no maintenance done in the rooms owt likely due to profit maximization and cost cutting measures). While it's nice to have a small kitchen in the room, the design is impracticable (fridge is inaccessible, etc.) and finding the coffee machine full of old, used coffee pods and filthy does not instill confidence in the housekeeping service. The reception desk at Residence Inn is not staffed anymore, and guests must use the check in at the Moxy hotel (ca. 50 meters away). The staff at Moxy hotel are behaving extremely rudely and show no internest in serving guests from the Residence Inn. The latter is now an "Air BnB" charging high prices with no hotel service offered. Avoid this hotel which does not care about their guests, and is not at all worthy of a four star designation. ##### Ralph A Stayed 6 nights in Jul 2025 ### 8/10 Good #### Verified traveller 22 Oct 2022 Liked: Cleanliness, staff & service, property conditions & facilities #### Okay stay with a couple of negative things Chosen based on the reviews and that it was modern. + Surprisingly nice cosy breakfast (bacon would have been 'icing on the cake') + Modern apartments with big roomy safe for the 15" laptop + Okay small gym with a good spinning bike, a tower and weights + Could use the coffee-machine at the restaurant all day (for free) + Well-received when checking in - Noisier than expected. Could hear everything from the hall (including crying babies at 7.00) - We were facing the street (2nd floor) and even with the new windows closed we could hear cars etc. from the street - No chance to opt out of cleaning with a sign on the door (the last day we were woken up at 7.00 by the cleaning guy...) ##### Verified traveller Stayed 2 nights in Oct 2022 ### 8/10 Good #### Ralph A 30 Mar 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Overall enjoyable stay - with some service mishaps My second stay at this Renaissance Hotel was once again quite enjoyable. The room I booked was very well equipped - including a fully outfitted kitchenette, work desk and small seating area. The bed was comfortable and the room was kept very clean. The bathroom is quite small and dark, but very modern and for a single traveller it is sufficient. If you do need parking, the hotel garage is of normal size (no mini driveways!), and a safe place to park your car). On the negative side there were some service mishaps: i.e. the only available lift breaking down on one morning, and house keeping leaving both windows open all day after cleaning, so that I came back in the evening to an ice cold room. However, service recovery was quite swift - with the lift being repaired within a few hours, and management extending their apologies for the "ice box room experience" very quickly and genuinely. The front desk staff does care about customers here, and is very, very friendly and welcoming. Finally, the breakfast service needs to be highlighted: food and beverages on offer are first class, and the breakfast service is a truly delightful experience to start your day with. Overall, I can definitely recommend this hotel which is conveniently located if you like the Ottensen and Altona neighborhoods. It's on a quiet street, but with a supermarket, restaurants and public transportation all in short walking distance. Good choice for Hamburg, and real value for money. ##### Ralph A Stayed 3 nights in Mar 2024 ### 6/10 Okay #### Ralph A 2 Dec 2024 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Comfortable rooms, but service very much lacking! Repeat stay at Renaissance Inn by Marriott in Hamburg-Bahrenfeld, and unfortunately the service level has seriously dripped through the floor - while the s and breakfast service are still very good. Pros: still a spacious, well-equlipped room with kitchenette, separate sofa and work desk and a small, but highly functional bathroom. Good location, great breakfast offer (cold & warm dishes and beverages are excellent and plentiful), and convenient parking garage. Cons: service level is practically non-existent since there is hardly any staff to be seen. Check in and check out now has to be done pretty much at the sister hotel Moxy due to staff shortage. The only staff one encounters is the breakfast team, and not only are these gentlemen all very unfriendly (no greetings and not hospitality shown to anyone), but the chef even was chiding me , when I tried to take some food items in a manner he did not approve of. Honestly, not used to be berated by service staff as a guest... if this is in line with Marriott's standards, then, that's on Marriott. But for a Marriott hotel experience this is totally unacceptable. The same goes for the fact that most of the staff do not speak German nor even proper English: communication is a real challenge, and there is no sense of "Hanseatic hospitality". Summary: if you don't want any contact with staff, then this is the right hotel for you. As a Marriott it's a failure regarding service, but the room and breakfast do deliver. ##### Ralph A Stayed 5 nights in Nov 2024 ### 10/10 Excellent #### Theresa 25 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was attentive and professional. Property was very clean and comfortable ##### Theresa Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Andreas 23 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Saubere Zimmer, leckeres Frühstück und gute Anbindung an öffentliche Verkehrsmittel ##### Andreas Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Patrizia 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr schönes und großes Zimmer mit allem was man braucht. Das Frühstück war vielfältig und lecker. ##### Patrizia Stayed 1 night in Aug 2025 ### 6/10 Okay #### Morten 9 Oct 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service Frokost med veldig begrenset utvalg. ##### Morten Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Andrea 9 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Unterkunft war toll. Wir hatten zu dritt genügend Platz. Das Zimmer war sehr gut ausgestattet für unsere Preisklasse ( Küche ( Herd, Mikrowelle, Töpfe, Teller, Tasse, Toaster, Spülmaschine, Kühlschrank...), Klimaanlage, Bügelbrett u. Bügeleisen und Tresor. ##### Andrea Stayed 5 nights in Aug 2025 ### 6/10 Okay #### Falko 3 Feb 2025 Disliked: Cleanliness #### Der letzte Aufenthalt in diesem Hotel! Waren zum wiederholten Male in diesem Hotel. Wird aber das letzte Mal gewesen sein. Frühstück war sehr spärlich, Besteck und Kaffeetassen haben teilweise gefehlt und wurden erst auf Nachfrage wieder aufgefüllt. Unser Zimmer wurde während unseres 4-tägigen Aufenthalt weder gereinigt noch wurden Handtücher getauscht. Wie schon erwähnt , die vorherigen Aufenthalte waren eindeutig besser. ##### Falko Stayed 3 nights in Jan 2025 ### 4/10 Poor #### Ahmad 31 Jan 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Sauberes Hotel, äußerst schlechter Service Leider hat das Hotel einen katastrophalen Service. Die Rezeption war nie besetzt, nicht mal den Zugang zum W-Lan konnte man erfragen. Schon beim Check-In wussten wir wegen mangelnder Beschilderung nicht recht, wo wir uns anstellen sollen. Als wir unser Glück an der Bar versuchten, stießen wir auf äußerst unfreundliche und unangenehme Mitarbeiter. Bei meinem nächsten Aufenthalt in Hamburg werde ich mich trotz des eigentlichen guten Hotels mit toller Sauberkeit für eine andere Unterkunft entscheiden. ##### Ahmad Stayed 1 night in Jan 2025 ### 6/10 Okay #### Joline 19 Jan 2025 Liked: Property conditions & facilities Disliked: Cleanliness Es war an sich ein ganz guter Aufenthalt, mit ein paar Einschränkungen. Leider mussten wir fast eine Stunde länger auf unser Zimmer warten, als die übliche Check-in Zeit. Als wir dann in dem Zimmer waren, waren auf den Bettlaken große mehrere Flecken. Wir haben darauf hin bei der Rezeption um einen Wechsel des Lakens gebeten. Während wir unterwegs waren, wurde uns das Laken einfach ins Zimmer gebracht und wir mussten die Betten dann am Abend selbst neu beziehen. Das war nicht so schön. ##### Joline Stayed 1 night in Jan 2025 ### 6/10 Okay #### Lars 14 Oct 2024 Disliked: Staff & service #### OK hotel, dog dyrt i forhold til samlet vurdering OK hotel,dog stemte prisen ikke overens med indholdet ##### Lars Stayed 1 night in Oct 2024 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Hamburg - City Nord by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-City-Nord.h12614713.Hotel-Information) > > [Holiday Inn Hamburg - Hafencity by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-Hafencity.h27475678.Hotel-Information) > > [Le Méridien Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Le-Meridien-Hamburg.h911051.Hotel-Information) > > [IntercityHotel Hamburg Dammtor-Messe](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Dammtor-Messe.h8510736.Hotel-Information) > > [a&o Hamburg Reeperbahn - Hostel](https://www.expedia.co.uk/Hamburg-Hotels-Ao-Hamburg-Reeperbahn-Hostel.h525933.Hotel-Information) > > [Reichshof Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Reichshof-Hotel-Hamburg.h27530.Hotel-Information) > > [Generator Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Generator-Hamburg.h4497835.Hotel-Information) > > [Super 8 by Wyndham Hamburg Mitte](https://www.expedia.co.uk/Hamburg-Hotels-Super-8-By-Wyndham-Hamburg-Mitte.h36289882.Hotel-Information) > > [Ruby Lotti Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Ruby-Lotti-Hotel-Hamburg.h25747088.Hotel-Information) > > [east Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-East-Hotel-Hamburg.h1079740.Hotel-Information) > > [Boutique 53 & 56 Hamburg, Trademark Collection by Wyndham](https://www.expedia.co.uk/Hamburg-Hotels-Boutique-053-Hamburg-Main-Station.h8273267.Hotel-Information) > > [NH Hamburg Mitte](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Mitte.h564028.Hotel-Information) > > [IntercityHotel Hamburg Hauptbahnhof](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Hauptbahnhof.h1000289.Hotel-Information) > > [25hours Hotel HafenCity](https://www.expedia.co.uk/Hamburg-Hotels-25hours-Hotel-HafenCity.h4181420.Hotel-Information) > > [Hampton by Hilton Hamburg City Centre](https://www.expedia.co.uk/Hamburg-Hotels-Hampton-By-Hilton-Hamburg-City-Centre.h18464319.Hotel-Information) > > [ibis Styles Hamburg Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-Ibis-Styles-Hamburg-Barmbek.h63218003.Hotel-Information) > > [Garner Hotel Hamburg - St.Georg by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Novum-Hotel-Kronprinz-Hamburg-Hauptbahnhof.h1105616.Hotel-Information) > > [ARCOTEL Onyx Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-ARCOTEL-Onyx-Hamburg.h4862427.Hotel-Information) > > [Crowne Plaza Hamburg - City Alster by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Crowne-Plaza-Hamburg-City-Alster.h6219.Hotel-Information) > > [Steigenberger Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Steigenberger-Hotel-Hamburg.h9184.Hotel-Information) > > [NH Collection Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-NH-Collection-Hamburg-City.h13064.Hotel-Information) > > [IntercityHotel Hamburg-Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Barmbek.h47070277.Hotel-Information) > > [Numa Hamburg Fore](https://www.expedia.co.uk/Hamburg-Hotels-My4walls-Serviced-Apartments-Hamburg.h21481445.Hotel-Information) > > [TORTUE HAMBURG](https://www.expedia.co.uk/Hamburg-Hotels-Tortue-Hamburg.h22227540.Hotel-Information) > > [Best Western Premier Alsterkrug Hotel](https://www.expedia.co.uk/Hamburg-Hotels-Best-Western-Premier-Alsterkrug-Hotel.h4059.Hotel-Information) > > [Hotel Atlantic Hamburg, Autograph Collection](https://www.expedia.co.uk/Hamburg-Hotels-Hotel-Atlantic-Hamburg.h22891.Hotel-Information) > > [NH Hamburg Horner Rennbahn](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Horner-Rennbahn.h888921.Hotel-Information) > > [Moxy Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-Moxy-Hamburg-City.h56223572.Hotel-Information) > > [AMERON Hamburg Hotel Speicherstadt](https://www.expedia.co.uk/Hamburg-Hotels-AMERON-Hamburg-Hotel-Speicherstadt.h7308421.Hotel-Information) ---