Title: Phoenix by Centro Basic Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Phoenix by Centro Basic Hotel with a 24-hour front desk, near Miniatur Wunderland ![Free WiFi](https://images.trvl-media.com/lodging/2000000/1530000/1529900/1529900/6f572cb7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1530000/1529900/1529900/befa95e3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1530000/1529900/1529900/b6499ab4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free WiFi](https://images.trvl-media.com/lodging/2000000/1530000/1529900/1529900/6c394b1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/2000000/1530000/1529900/1529900/6e7aaa34.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Phoenix by Centro Basic sits in Hamburg City Center, offering travelers a comfortable base for exploring the city. Guests can connect to WiFi throughout their stay, store valuables safely at the front desk, and find assistance from the staff at any hour of the day. 5.6 ## Popular amenities - 24/7 front desk - Breakfast available - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 20 - Oct 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-20&endDate=2025-10-21&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1529900&PinnedHotelID=1529900&HadPinnedHotel=true®ionId=-1&adults=2) ### Single Room ### Highlights Private bathroom Cable channels - 151 sq ft - Sleeps 1 ### Standard Double Room ### Highlights Private bathroom Cable channels - 194 sq ft - Sleeps 2 ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/10000/6300/6219/e9d40d6e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Crowne Plaza Hamburg - City Alster by IHG Hamburg-Nord - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,011 reviews £65 includes taxes & fees 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hamburg-Hotels-Crowne-Plaza-Hamburg-City-Alster.h6219.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=f6e6b1fb-311f-4541-ba35-57c8da3ff18b&top_cur=GBP) Ad ![Interior](https://images.trvl-media.com/lodging/33000000/32150000/32142500/32142477/b12103b0.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fraser Suites Hamburg Hamburg City Center - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Phoenix-By-Centro-Basic.h1529900.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Phoenix-By-Centro-Basic.h1529900.Hotel-Information) ## About the area Located in Hamburg City Center, a neighbourhood in Hamburg, Phoenix by Centro Basic is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's activities can be experienced at Hamburg Cruise Center and St. Pauli Piers. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. [Visit our Hamburg travel guide](https://www.expedia.co.uk/Hamburg.dx180004) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.55259%2C10.00876&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NaTYeh4GaNUxGEBQjhlENZ_tqig=) Kirchenallee 56, Hamburg, HH, 20099 ### What's nearby - Hamburg City Hall - 13 min walk - 0.7 miles - Miniatur Wunderland - 2 min drive - 1.1 miles - Hamburg Cruise Center - 3 min drive - 1.3 miles - Elbe Philharmonic Hall - 3 min drive - 1.5 miles - Reeperbahn - 4 min drive - 2.1 miles ### Getting around - South Central U-Bahn - 1 min walk - Hamburg Central Station - 3 min walk - Hamburg Airport (HAM) - 28 min drive ### Restaurants - ‪Starbucks - ‬2 min walk - ‪McDonald's - ‬3 min walk - ‪Schweinske - ‬3 min walk - ‪Coffee Fellows - ‬3 min walk - ‪Kentucky Fried Chicken - ‬2 min walk ## About this property ### Phoenix by Centro Basic Hotel near Miniatur Wunderland Located close to Elbe Philharmonic Hall, Phoenix by Centro Basic has plenty to offer. Stay connected with free in-room WiFi. Other perks at this hotel include: - Breakfast (surcharge), smoke-free property and a 24-hour front desk - A front desk safe Room features All guest rooms at Phoenix by Centro Basic have amenities, such as free WiFi. 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Breakfast available for a fee: EUR 8.90 per person ### Conveniences - 24-hour front desk - Safe at front desk ### More - 2 floors - Smoke-free property ## Room amenities ### Bathroom - Private bathroom - Shower ### Entertainment - Cable channels ### More - Phone ## Policies ### Check-in Check-in time starts at 2:30 PM ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 4.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Breakfast fee: from approximately EUR 8.90 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### Property is also known as Phoenix Centro Basic Phoenix Centro Basic Hamburg Phoenix Centro Basic Hotel Phoenix Centro Basic Hotel Hamburg Phoenix by Centro Basic Hotel Phoenix by Centro Basic Hamburg Phoenix by Centro Basic Hotel Hamburg ## Frequently asked questions ### How much is parking at Phoenix by Centro Basic? > This property doesn't offer parking. ### What time is check-in at Phoenix by Centro Basic? > Check-in begins at 2:30 PM. ### What time is check-out at Phoenix by Centro Basic? > Checkout is at 11 AM. ### Where is Phoenix by Centro Basic located? > Located in Hamburg City Center, this hotel is within a 15-minute walk of Museum of Arts and Crafts Hamburg and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). South Central U-Bahn is only a 2-minute walk and North Central U-Bahn is 4 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Phoenix by Centro Basic Reviews 5.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 1 8 - Good 1 6 - Okay 13 4 - Poor 3 2 - Terrible 3 ### 6.2/10 Cleanliness ### 6.2/10 Staff & service ### 4.8/10 Property conditions & facilities ### 10/10 Excellent #### Charlotte, Rødkærsbro, Denmark 18 Jul 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### a good hotel till small money We stay 1 neigth and all whats perfect ##### Charlotte ### 4/10 Poor #### Himdad 6 Jul 2015 Liked: Property conditions & facilities Disliked: Staff & service ##### Himdad ### 6/10 Okay #### Bjørn L., Denmark 8 Jun 2015 Liked: Cleanliness #### Hotel under renovation, closed without any notice Hotel was closed due to renovation. No warning or reference note at the hotel door. Asked around, found another hotel by same owner next door - got a nice little room in perfect location for transport from central train station. ##### Bjørn L. ### 6/10 Okay #### Graham, Edinburgh 8 Jun 2015 Liked: Cleanliness, property conditions & facilities, room comfort #### Not bad Only draw back was it was further from the station than expected ##### Graham ### 2/10 Terrible #### Stocki, Bielefeld 19 Apr 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Lage und Ambienete Nahe am Hauptbahnhof, Parkhaus 500 m entfernt. Leider konnte man die Nachbar im Bad hören, als wenn sie im gleichen Zimmer waren. ##### Stocki ### 6/10 Okay #### Michael, Amsterdam 14 Jan 2015 Disliked: Staff & service, property conditions & facilities #### Cheap and old, but a surprisingly good bathroom This was a last-second booking via the wifi from the McDonalds around the corner. Cheap and nearby was paramaount and this hotel certainly delivered on both accounts. Upon entering the reception I immediately thought this was going to be a two-star rating and this was confirmed upon entering the room. However, the bathroom surprisingly exceeded all expectations, hence my overall three-star rating. The bathroom was refurbished, had a box of tissues, was clean, had extra toilet paper, had a hairdryer, and had shampoo from a normal bottle. Negatives were the worn-out carpet throughout the hotel, the state of the rest of the room, it was cold, it was noisy. The wifi was good though. ##### Michael ### 2/10 Terrible #### Verified traveller 13 Jan 2015 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Einmal und NIE wieder!!! Der Aufenthalt in diesem Hotel war ein einziger Horror! Ich habe ein Doppelzimmer für 2 Nächte mit meiner Freundin gebucht. Bereits am Anreisetag wurde lautstark eine Baustelle im Hotel betrieben, die nicht angekündigt war! Dadurch war das ohnehin schlecht gereinigte Hotel noch verschmutzter! Am Samstag morgen wurden wir um 9 Uhr durch laute Bohrmaschinen im Hotel geweckt. Die Heizung war ausgefallen und das warme Wasser war nicht verfügbar. Das Personal war unkooperativ uneinsichtig und interessierte sich nicht für unsere Sorgen / Probleme / Beschwerden. Samstagabend gegen 19:00 Uhr wurde immer noch im Hotel lautstark renoviert, so dass wir das Hotel wechseln mussten, weil der Lärm unerträglich war! ##### Verified traveller ### 6/10 Okay #### Carsten, Virum 16 Dec 2014 Disliked: Property conditions & facilities, room comfort #### Juletur 2014 Hotellet valgt pga. beliggenhed. Ret slidt og dårligt vedligeholdt. Varmeanlægget brød ned og der blev meget koldt på værelset. Der er ikke mulighed for at spise morgenmad på hotellet. ##### Carsten ### 6/10 Okay #### Verified traveller 11 Dec 2014 Disliked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller 10 Nov 2014 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### discreto La camera era pulita, il personale è gentile, la posizione dell'albergo è ideale per muoversi in città. La struttura necessiterebbe di un restauro urgente. ##### Verified traveller ### 2/10 Terrible #### Verified traveller 15 Oct 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hat nicht ueberzeugt Sauberkeit kritisch. Realitaet entspricht nicht dem Preis und den dadurch erzeugten Erwartungen. Kein freundlcihes Empfangspersonal. ##### Verified traveller ### 4/10 Poor #### Christian Simonsen, Frederiksberg 13 Oct 2014 Disliked: Property conditions & facilities, room comfort #### God beliggenhed - Slidt - Ingen elevator Hotellet har god beliggenhed overfor Hauptbahnhof på det lidt listige St. Georg. Hotellet er meget slidt - og svarer ikke til prisen bortset fra de 3xB'er.Der var ikke engang et tandkrus. Meget venlig betjening. Morgenmad var ikke incl. så kan ikke kommenteres. Omkringliggende P-Huse var ikke billige. Men så er det godt at Hamborg er en dejlig by ! ##### Christian Simonsen ### 6/10 Okay #### Søren, Danmark 8 Oct 2014 God beliggenhed,hurtig tjek ind ##### Søren ### 8/10 Good #### Verified traveller 7 Oct 2014 Liked: Staff & service ##### Verified traveller ### 6/10 Okay #### Ml, San francisco 30 Sept 2014 Liked: Cleanliness, staff & service, room comfort #### older station hotel Problem with the fan noise in the bathroom and the TV. Perhaps it cost more tnhan it was worth because. It was a busy weekend. Staff offered to keep my bags until my train, which was good because I didn't understand that the lockers in the train station were only for 6hours. ##### Ml ### 6/10 Okay #### Verified traveller 24 Sept 2014 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities #### Good location, however the hotel is old! Good location, however the hotel is in need of a refurbishment, it's old and worn out, also a lift would be nice, it's hard on the arms when you have to carry your luggage up 4 flights of stairs to get t the 2nd floor. ##### Verified traveller ### 6/10 Okay #### Verified traveller 7 Sept 2014 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Verified traveller ### 4/10 Poor #### Emil, Umeå 6 Sept 2014 Disliked: Property conditions & facilities, room comfort #### Väldigt nära Hauptbahn hof (Centralstationen) Helt ok för att sova. Ingen lyx, Tjock-TV. Ingen frukost tillgänglig på hotellet. Inte den bästa trådlösa uppkopplingen. Nära till centralstationen, bara över gatan. Supergod schnitzel på Bodega Nagel bredvid hotellet! ##### Emil ### 6/10 Okay #### Verified traveller 2 Sept 2014 Liked: Staff & service Disliked: Property conditions & facilities, room comfort ##### Verified traveller ### 6/10 Okay #### Verified traveller 27 Aug 2014 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Sehr durchwachsen Ich war schön öfters in Hamburg in div., Hotels, aber sorry, dass hier kann nicht mithalten. Für den schwindelerregenden Preis, den wir bezahlt haben für 2 Übernachtungen OHNE Frühstück, auf keinen Fall. Die Lage direkt am Hauptbahnhof ist super, sehr zentral, aber es gibt ein paar Hotels um die Ecke, da ist das Preis-Leistungsverhältnis besser. Das Personal war total nett und hilfsbereit. Das Hotel selber ist schon älters, alter Teppichboden, wildes Durcheinander von Bildern an den Wänden. Das Zimmer war klein, die Betten sauber, aber im Bad ließ sich die Duschkabine nicht schließen und das Wasser kam aus den Rohren unten am Waschbecken wieder raus. Wenn ich die Wahl für ein anderes Hotel habe, komme ich leider nicht wieder und würde es auch nicht weiter empfehlen. ##### Verified traveller ### 6/10 Okay #### Verified traveller 19 Aug 2014 Liked: Cleanliness, staff & service #### Hamburg museums visit excellent museums nearby and easy to walk to the port areas. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Super 8 by Wyndham Hamburg Mitte](https://www.expedia.co.uk/Hamburg-Hotels-Super-8-By-Wyndham-Hamburg-Mitte.h36289882.Hotel-Information) > > [east Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-East-Hotel-Hamburg.h1079740.Hotel-Information) > > [Hotels in Tooting](https://www.expedia.co.uk/Tooting-London-Hotels.0-n6144908-0.Travel-Guide-Filter-Hotels) > > [Le Méridien Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Le-Meridien-Hamburg.h911051.Hotel-Information) > > [NH Hamburg Mitte](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Mitte.h564028.Hotel-Information) > > [a&o Hamburg Reeperbahn - Hostel](https://www.expedia.co.uk/Hamburg-Hotels-Ao-Hamburg-Reeperbahn-Hostel.h525933.Hotel-Information) > > [Moxy Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-Moxy-Hamburg-City.h56223572.Hotel-Information) > > [ibis Styles Hamburg Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-Ibis-Styles-Hamburg-Barmbek.h63218003.Hotel-Information) > > [ARCOTEL Onyx Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-ARCOTEL-Onyx-Hamburg.h4862427.Hotel-Information) > > [Gastwerk Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Gastwerk-Hotel-Hamburg.h431646.Hotel-Information) > > [Crowne Plaza Hamburg - City Alster by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Crowne-Plaza-Hamburg-City-Alster.h6219.Hotel-Information) > > [Superbude St. Pauli](https://www.expedia.co.uk/Hamburg-Hotels-Superbude-St-Pauli.h8195596.Hotel-Information) > > [NH Collection Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-NH-Collection-Hamburg-City.h13064.Hotel-Information) > > [IntercityHotel Hamburg-Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Barmbek.h47070277.Hotel-Information) > > [Numa Hamburg Fore](https://www.expedia.co.uk/Hamburg-Hotels-My4walls-Serviced-Apartments-Hamburg.h21481445.Hotel-Information) > > [Best Western Premier Alsterkrug Hotel](https://www.expedia.co.uk/Hamburg-Hotels-Best-Western-Premier-Alsterkrug-Hotel.h4059.Hotel-Information) > > [The Angel Hotel](https://www.expedia.co.uk/Cardiff-Hotels-The-Angel-Hotel.h34843.Hotel-Information) > > [Edgerton Hotel](https://www.expedia.co.uk/Huddersfield-Hotels-Edgerton-Hotel.h3868237.Hotel-Information) > > [NH Hamburg Horner Rennbahn](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Horner-Rennbahn.h888921.Hotel-Information) > > [Club & Hotel Letoonia](https://www.expedia.co.uk/Fethiye-Hotels-Club-Hotel-Letoonia.h8071666.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.co.uk/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Holiday Inn Hamburg - City Nord by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-City-Nord.h12614713.Hotel-Information) > > [Mövenpick Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Movenpick-Hotel-Hamburg.h1452073.Hotel-Information) > > [The Devil's Punchbowl Hotel](https://www.expedia.co.uk/Hindhead-Hotels-The-Devils-Punchbowl-Hotel.h3701.Hotel-Information) > > [IntercityHotel Hamburg Dammtor-Messe](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Dammtor-Messe.h8510736.Hotel-Information) > > [Pyjama Park Schanzenviertel - Hostel](https://www.expedia.co.uk/Hamburg-Hotels-Pyjama-Park-Schanzenviertel.h16068682.Hotel-Information) > > [TravelodgeUK Hotels in London](https://www.expedia.co.uk/London-Hotels-Travelodge-UK.0-0-d178279--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Hampton by Hilton Hamburg City Centre](https://www.expedia.co.uk/Hamburg-Hotels-Hampton-By-Hilton-Hamburg-City-Centre.h18464319.Hotel-Information) ### Activities > [Things to do in Huby](https://www.expedia.co.uk/Things-To-Do-In-Huby.d6056594.Travel-Guide-Activities) ### General > [Visit Izmir City Centre](https://www.expedia.co.uk/Izmir-Izmir-City-Centre.dx6321025)