Verified review
10/10 Excellent
Charlotte
18 Jul 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phoenix by Centro Basic
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Room options
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Single Room
- 151 sq ft
- Sleeps 1
Standard Double Room
- 194 sq ft
- Sleeps 2
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About the area
Located in Hamburg City Center, a neighbourhood in Hamburg, Phoenix by Centro Basic is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Reeperbahn. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Visit our Hamburg travel guide
Kirchenallee 56, Hamburg, HH, 20099
What's nearby
Moenckebergstrasse3 min walk - 0.2 miles
Hamburger Kunsthalle6 min walk - 0.3 miles
Jungfernstieg13 min walk - 0.7 miles
Hamburg City Hall13 min walk - 0.7 miles- Markthalle Hamburg4 min walk - 0.3 miles
Getting around
- Hamburg Central Station1 min walk
- South Central U-Bahn1 min walk
- Hamburg Airport (HAM)28 min drive
Restaurants
- Schweinske3 min walk
- Starbucks2 min walk
- dean&david2 min walk
- Coffee Fellows - Kaffee, Bagels, Frühstück3 min walk
- Kentucky Fried Chicken2 min walk
About this property
Phoenix by Centro Basic
- Hotel near Miniatur Wunderland
- Located close to Elbe Philharmonic Hall, Phoenix by Centro Basic has plenty to offer. Stay connected with free in-room WiFi.
- Other perks at this hotel include:
- Breakfast (surcharge), a 24-hour front desk and smoke-free property
- A front desk safe
- Room features
- All guest rooms at Phoenix by Centro Basic have amenities, such as free WiFi.
- Extra amenities include:
- Bathrooms with showers
- Cable channels and phones
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Frequently asked questions
How much is parking at Phoenix by Centro Basic?
This property doesn't offer parking.
What time is check-in at Phoenix by Centro Basic?
Check-in begins at 2:30 PM.
What time is check-out at Phoenix by Centro Basic?
Checkout is at 11 AM.
Where is Phoenix by Centro Basic located?
Located in Hamburg City Center, this hotel is within a 15-minute walk of Schauspielhaus and Hamburg City Hall. Miniatur Wunderland is 1.2 mi (2 km) away. South Central U-Bahn and Hamburg Central Station are within a 2-minute walk.
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Reviews
Phoenix by Centro Basic Reviews
5.6
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2
Cleanliness
7.4
Location
6.2
Staff & service
4.8
Property conditions & facilities
Rating 10 - Excellent. 1 out of 21 reviews
10 - Excellent
1
Rating 8 - Good. 1 out of 21 reviews
8 - Good
1
Rating 6 - Okay. 13 out of 21 reviews
6 - Okay
13
Rating 4 - Poor. 3 out of 21 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 21 reviews
2 - Terrible
3
Reviews
Verified review
6/10 Okay
Bjørn L.
8 Jun 2015
Liked: Cleanliness
Hotel under renovation, closed without any notice
Hotel was closed due to renovation. No warning or reference note at the hotel door. Asked around, found another hotel by same owner next door - got a nice little room in perfect location for transport from central train station.
Verified review
6/10 Okay
Graham
8 Jun 2015
Liked: Cleanliness, property conditions & facilities, room comfort
Not bad
Only draw back was it was further from the station than expected
Verified review
2/10 Terrible
Stocki
19 Apr 2015
Disliked: Cleanliness, property conditions & facilities, room comfort
Lage und Ambienete
Nahe am Hauptbahnhof, Parkhaus 500 m entfernt.
Leider konnte man die Nachbar im Bad hören, als wenn sie im gleichen Zimmer waren.
Verified review
6/10 Okay
Michael
14 Jan 2015
Disliked: Staff & service, property conditions & facilities
Cheap and old, but a surprisingly good bathroom
This was a last-second booking via the wifi from the McDonalds around the corner. Cheap and nearby was paramaount and this hotel certainly delivered on both accounts. Upon entering the reception I immediately thought this was going to be a two-star rating and this was confirmed upon entering the room. However, the bathroom surprisingly exceeded all expectations, hence my overall three-star rating. The bathroom was refurbished, had a box of tissues, was clean, had extra toilet paper, had a hairdryer, and had shampoo from a normal bottle. Negatives were the worn-out carpet throughout the hotel, the state of the rest of the room, it was cold, it was noisy. The wifi was good though.
Verified review
2/10 Terrible
Verified traveller
13 Jan 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einmal und NIE wieder!!!
Der Aufenthalt in diesem Hotel war ein einziger Horror!
Ich habe ein Doppelzimmer für 2 Nächte mit meiner Freundin gebucht.
Bereits am Anreisetag wurde lautstark eine Baustelle im Hotel betrieben, die nicht angekündigt war!
Dadurch war das ohnehin schlecht gereinigte Hotel noch verschmutzter!
Am Samstag morgen wurden wir um 9 Uhr durch laute Bohrmaschinen im Hotel geweckt.
Die Heizung war ausgefallen und das warme Wasser war nicht verfügbar.
Das Personal war unkooperativ uneinsichtig und interessierte sich nicht für unsere Sorgen / Probleme / Beschwerden.
Samstagabend gegen 19:00 Uhr wurde immer noch im Hotel lautstark renoviert, so dass wir das Hotel wechseln mussten, weil der Lärm unerträglich war!
Verified review
6/10 Okay
Carsten
16 Dec 2014
Disliked: Property conditions & facilities, room comfort
Juletur 2014
Hotellet valgt pga. beliggenhed. Ret slidt og dårligt vedligeholdt. Varmeanlægget brød ned og der blev meget koldt på værelset. Der er ikke mulighed for at spise morgenmad på hotellet.
Verified review
6/10 Okay
Verified traveller
10 Nov 2014
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
discreto
La camera era pulita, il personale è gentile, la posizione dell'albergo è ideale per muoversi in città. La struttura necessiterebbe di un restauro urgente.
Verified review
2/10 Terrible
Verified traveller
15 Oct 2014
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hat nicht ueberzeugt
Sauberkeit kritisch. Realitaet entspricht nicht dem Preis und den dadurch erzeugten Erwartungen. Kein freundlcihes Empfangspersonal.
Verified review
4/10 Poor
Christian Simonsen
13 Oct 2014
Disliked: Property conditions & facilities, room comfort
God beliggenhed - Slidt - Ingen elevator
Hotellet har god beliggenhed overfor Hauptbahnhof på det lidt listige St. Georg. Hotellet er meget slidt - og svarer ikke til prisen bortset fra de 3xB'er.Der var ikke engang et tandkrus. Meget venlig betjening. Morgenmad var ikke incl. så kan ikke kommenteres. Omkringliggende P-Huse var ikke billige. Men så er det godt at Hamborg er en dejlig by !
Verified review
6/10 Okay
Søren
8 Oct 2014
God beliggenhed,hurtig tjek ind
Verified review
6/10 Okay
Ml
30 Sept 2014
Liked: Cleanliness, staff & service, room comfort
older station hotel
Problem with the fan noise in the bathroom and the TV. Perhaps it cost more tnhan it was worth because. It was a busy weekend. Staff offered to keep my bags until my train, which was good because I didn't understand that the lockers in the train station were only for 6hours.
Verified review
6/10 Okay
Verified traveller
24 Sept 2014
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good location, however the hotel is old!
Good location, however the hotel is in need of a refurbishment, it's old and worn out, also a lift would be nice, it's hard on the arms when you have to carry your luggage up 4 flights of stairs to get t the 2nd floor.
Verified review
4/10 Poor
Emil
6 Sept 2014
Disliked: Property conditions & facilities, room comfort
Väldigt nära Hauptbahn hof (Centralstationen)
Helt ok för att sova. Ingen lyx, Tjock-TV. Ingen frukost tillgänglig på hotellet. Inte den bästa trådlösa uppkopplingen. Nära till centralstationen, bara över gatan. Supergod schnitzel på Bodega Nagel bredvid hotellet!
Verified review
6/10 Okay
Verified traveller
27 Aug 2014
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Sehr durchwachsen
Ich war schön öfters in Hamburg in div., Hotels, aber sorry, dass hier kann nicht mithalten. Für den schwindelerregenden Preis, den wir bezahlt haben für 2 Übernachtungen OHNE Frühstück, auf keinen Fall. Die Lage direkt am Hauptbahnhof ist super, sehr zentral, aber es gibt ein paar Hotels um die Ecke, da ist das Preis-Leistungsverhältnis besser. Das Personal war total nett und hilfsbereit. Das Hotel selber ist schon älters, alter Teppichboden, wildes Durcheinander von Bildern an den Wänden. Das Zimmer war klein, die Betten sauber, aber im Bad ließ sich die Duschkabine nicht schließen und das Wasser kam aus den Rohren unten am Waschbecken wieder raus. Wenn ich die Wahl für ein anderes Hotel habe, komme ich leider nicht wieder und würde es auch nicht weiter empfehlen.
Verified review
6/10 Okay
Verified traveller
19 Aug 2014
Liked: Cleanliness, staff & service
Hamburg museums visit
excellent museums nearby and easy to walk to the port areas.
Verified review
4/10 Poor
Himdad
6 Jul 2015
Liked: Property conditions & facilities
Disliked: Staff & service
Verified review
6/10 Okay
Verified traveller
11 Dec 2014
Disliked: Cleanliness, property conditions & facilities, room comfort
Verified review
8/10 Good
Verified traveller
7 Oct 2014
Liked: Staff & service
Verified review
6/10 Okay
Verified traveller
7 Sept 2014
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Verified review
6/10 Okay
Verified traveller
2 Sept 2014
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort