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Park Hyatt Hamburg

Photo gallery for Park Hyatt Hamburg

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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Park Hyatt Hamburg

Park Hyatt Hamburg

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Bugenhagenstrasse 8, Hamburg, HH, 20095

Explore the area

  • Popular LocationJungfernstieg8 min walk
  • Popular LocationHamburg City Hall9 min walk
  • Popular LocationMiniatur Wunderland18 min walk
  • AirportHamburg (HAM)15 min drive

Choose dates to view prices

About this area

Hamburg

Park Hyatt Hamburg is located in Altstadt Hamburg, a neighbourhood in Hamburg, and is in the city centre and near a metro station. Chilehaus and Bergedorfer Castle are local landmarks, and the area's natural beauty can be seen at Alster Lakes and Inner Alster Lake. Looking to enjoy an event or a game while in town? See what's going on at Millerntor Stadium, or consider a night out at Mehr!-Theater am Großmarkt.

What's nearby

  • Huhnerposten Events Location - 5 min walk
  • Hamburger Kunsthalle - 7 min walk
  • Jungfernstieg - 8 min walk
  • Hamburg City Hall - 9 min walk
  • Miniatur Wunderland - 18 min walk

Getting around

  • Monckebergstrasse U-Bahn - 2 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 15 min drive

Restaurants

  • Apples Restaurant and Bar — 1 min walk
  • Park Lounge — 1 min walk
  • Die Rösterei - 2 min walk
  • Zweierlei - 3 min walk
  • Starbucks Coffee - 3 min walk

About this property

Park Hyatt Hamburg

Luxury Hamburg hotel in Altstadt Hamburg with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 252 soundproofed rooms provide free WiFi, free wired Internet and MP3 docks. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like sitting areas and coffee makers.
Park Hyatt Hamburg offers 252 forms of accommodation with MP3 docking stations and minibars. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, designer toiletries and hairdryers.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Club Olympus. Services include deep-tissue massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 32.00 per day)
  • Valet parking on site (EUR 32.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 34 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • Conference space (6135 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 35 per pet, per day
1 per room
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 40.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 34 per person (approximately)
  • Airport shuttle fee: EUR 125 per vehicle (one-way)
  • Self-parking fee: EUR 32.00 per day
  • Valet parking fee: EUR 32.00 per day
  • Pet fee: EUR 35 per pet, per day
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub

Property is also known as

Hamburg Park Hyatt
Park Hyatt Hamburg
Park Hyatt Hamburg Hotel
Hamburg Hyatt
Hyatt Hamburg
Park Hyatt Hamburg Hotel Hamburg
Park Hyatt Hamburg Hotel
Park Hyatt Hamburg Hamburg
Park Hyatt Hamburg Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 706 out of 953 reviews
5 - Excellent 74%
Rating 4 - Good. 202 out of 953 reviews
4 - Good 21%
Rating 3 - Okay. 32 out of 953 reviews
3 - Okay 3%
Rating 2 - Poor. 7 out of 953 reviews
2 - Poor 1%
Rating 1 - Terrible. 6 out of 953 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

1/5 Terrible

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water, no daily cleaning
Only cold water; hotel dies not do daily housekeeping; no glasses, cups in the room; only one chair in a double room; rude staff; loud music in the check-in area.
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

5/5 Excellent

Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient to shopping, Christmas markets, museums.
Stayed 9 nights in Dec 2019

5/5 Excellent

Stayed 7 nights in Dec 2019