PLAZA Premium Parkhotel Norderstedt offers relaxation and activity. Rejuvenate in the sauna, work out at the gym, or enjoy a drink at the bar. Free in-room WiFi and helpful staff enhance the experience.
Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open Monday - Sunday (6:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for EUR 35 per night.
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children aged 6 to 11
Self-parking fee: EUR 12.00 per night
Pet fee: EUR 20.00 per pet, per night
Service animals are exempt from fees
Rollaway bed fee: EUR 35 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
Frequently asked questions
Is PLAZA Premium Parkhotel Norderstedt pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much does it cost to stay at PLAZA Premium Parkhotel Norderstedt?
As of 22 May 2026, prices found for a 1-night stay for 2 adults at PLAZA Premium Parkhotel Norderstedt on 13 Jun 2026 start from £81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at PLAZA Premium Parkhotel Norderstedt?
Self-parking is available for EUR 12.00 per night.
What time is check-in at PLAZA Premium Parkhotel Norderstedt?
Check-in start time: 3:00 PM; check-in end time: 6:00 AM.
What time is check-out at PLAZA Premium Parkhotel Norderstedt?
Checkout is at 11 AM.
Where is PLAZA Premium Parkhotel Norderstedt located?
Situated in Norderstedt, this hotel is 1.5 mi (2.5 km) from ARRIBA Erlebnisbad and within 9 miles (15 km) of Hamburg-Schnelsen Exhibition Centre and Alstertal Shopping Centre. Cemetery Ohlsdorf and Duvenstedter Brook Nature Reserve are also within 9 miles (15 km). Norderstedt Mitte Station is only a 3-minute walk and Richtweg U-Bahn is 20 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.4
Location
9.0
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 174 out of 341 reviews
10 - Excellent
174
Rating 8 - Good. 127 out of 341 reviews
8 - Good
127
Rating 6 - Okay. 33 out of 341 reviews
6 - Okay
33
Rating 4 - Poor. 3 out of 341 reviews
4 - Poor
3
Rating 2 - Terrible. 4 out of 341 reviews
2 - Terrible
4
Reviews
Verified
8/10 Good
Jens Jakob Velasco
16 Feb 2026
Liked: Cleanliness, staff & service, amenities
Good location for a stopover before going to/from Hamburg Airport. Good value. Check-in and communication could be improved.
Really liked the hotel. Great location and close to the train into the city. Only complaint would be that there is no restaurant in the hotel but most days the local restaurants are open and are good as well.
Great CP value for a tourist’s accommodation in Hamburg. The convenience provided by the hvv HOCHBAHN allows one to spend much less money to stay away from the downtown area.
t was a great stay over the New Year holiday. I needed to spend a few days in Hamburg and chose this hotel because of reviews. I am happy that I did. The check in was very swift; I received an email few days prior to my trip, asking to check in online and provide my documents. I complied and got a confirmation. When I have arrived to the hotel, the staff was extremely helpful and friendly, they were able to check me in before the usual time and I di not have to wait. My room was really good, nice view from the window, everything was working a very comfortable bed, a well equipped bathroom, 2 free bottles of water.
The breakfast was a great choice of cold and hot food, everything was fresh. It is buffet style, so you won't be hungry. The maid service was great, my room was cleaned properly, towels changed and even got more water bottles. The hotel has a sauna and a small gym. The location of the hotel is very convenient, it is very close to the metro station ( U1 line) and a local bus station. There are a few supermarkets, including cafes and restaurants. Also the hotel is right in the park, so no noise from the traffic.
I really enjoyed my stay.
Hotel, staff, breakfast, room, all was fantastic. The railway station 2 mins away, direct connection to Hamburg downtown, great restaurants just around the corner - a perfect place to stay!
great hotel if you want to stay outside Hamburg, easy access by car and metro to hamburg city center, the hotel was very good with large rooms, and great breakfirst
Room was very nice and quite Well within my price range
Simon
Stayed 1 night in May 2025
Verified
6/10 Okay
Karina
4 Jan 2026
Liked: Cleanliness, amenities
Online check is not a great hospitality start. Feels very unpersonal.
Karina
Stayed 1 night in Jan 2026
Verified
8/10 Good
Andreas
21 Nov 2025
Liked: Cleanliness, staff & service, amenities
The room 302 was super warm and had a bad smell when we arrived. Also shower had a leak somewhere. Opened all windows and turned off the radiator. Bad smell was there whole stay.
Beds great, breakfast great and staff very nice to us. Gym ok and spa looked good.
Great spacy rooms with good beds. Big shower..and amazing sauna with shower and gym, relaxation area in the basement. Nice restaurants nearby, friendly staff.