Novum Hotel Graf Moltke Hamburg

Photo gallery for Novum Hotel Graf Moltke Hamburg

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Overview of Novum Hotel Graf Moltke Hamburg

Novum Hotel Graf Moltke Hamburg

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Steindamm 1, Hamburg, HH, 20099

Explore the area

  • Popular LocationHamburger Kunsthalle7 min walk
  • Popular LocationJungfernstieg14 min walk
  • Popular LocationHamburg City Hall14 min walk
  • AirportHamburg (HAM)27 min drive

Choose dates to view prices

About this area


Located in Hamburg City Center neighbourhood, Novum Hotel Graf Moltke Hamburg is connected to a shopping centre. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Discover the area's water adventures with nearby sailing, or enjoy the great outdoors with hiking/biking trails. Guests appreciate the hotel's convenience for public transportation: South Central U-Bahn is just steps away and Hamburg Central Station S-Bahn is 3 minutes on foot.

What's nearby

  • Huhnerposten Events Location - 4 min walk
  • Hamburger Kunsthalle - 7 min walk
  • Deichtorhallen - 12 min walk
  • Jungfernstieg - 14 min walk
  • Hamburg City Hall - 14 min walk

Getting around

  • South Central U-Bahn - 2 min walk
  • Hamburg Central Station - 3 min walk
  • Hamburg Airport (HAM) - 28 min drive


  • Schifferbörse - 2 min walk
  • Senfbar - 2 min walk
  • Badshah Restaurant - 3 min walk
  • Coffee Fellows - 3 min walk
  • Schweinske Hauptbahnhof/Wandelhalle - 4 min walk

About this property

Novum Hotel Graf Moltke Hamburg

Central hotel connected to the convention centre in Hamburg with free breakfast
A 24-hour front desk, multilingual staff and a front desk safe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a reception hall.
Novum Hotel Graf Moltke Hamburg offers 89 accommodations with a safe and a hairdryer. This individually furnished accommodation includes desks. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)


Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 10 per night)

Food and drink

  • Free buffet breakfast available 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms


  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)


  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels


  • TV channels
  • Flat-screen TV


  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

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Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 30 per night.
Free cots (infant beds)

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Nearby parking fee: EUR 10 per night
  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Property is also known as

Graf Hamburg
Graf Moltke Novum Hotel
Graf Moltke Novum Hotel Hamburg
Hamburg Graf Moltke
Moltke Hamburg
Novum Graf Moltke
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke
Novum Hotel Graf Moltke Hamburg
Novum Hotel Hamburg Graf Moltke
Graf Moltke Top Hotel
Novum Graf Moltke Hamburg
Novum Hotel Graf Moltke Hamburg Hotel
Novum Hotel Graf Moltke Hamburg Hamburg
Novum Hotel Graf Moltke Hamburg Hotel Hamburg

Overall score and ratings



Rating 5 - Excellent. 153 out of 956 reviews
5 - Excellent 16%
Rating 4 - Good. 518 out of 956 reviews
4 - Good 54%
Rating 3 - Okay. 204 out of 956 reviews
3 - Okay 21%
Rating 2 - Poor. 52 out of 956 reviews
2 - Poor 5%
Rating 1 - Terrible. 29 out of 956 reviews
1 - Terrible 3%




Staff & service




Property conditions & facilities



3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and convenient but the neighborhood was deplorable with drunks and vagrants yelling and hollering all night. The street was covered in trash, people sleeping in doorways and the streets smelled like urine. There was loud music and street entertainment throughout the day and night. People were conducting business in doorways and out of cars and what appeared to prostitutes soliciting business. I did inquire at reception whether it was safe to go out and was assured it was. I was not accosted and made it a point not to go out in the evening but even in the daylight I was uncomfortable.
Stayed 3 nights in Jun 2022

4/5 Good

Stayed 3 nights in Feb 2022

1/5 Terrible

Stayed 4 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The interior of hotel was fancy pre-war architecture. Breakfast was included and had various options. We were allowed to take coffee up to our rooms. Across the street from the main train station and local lines that was only a couple stops from the waterfront piers. Area seemed a little sketchy, but no one bothered us. Bunch of museums and food in the area.
Stayed 5 nights in Oct 2021