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Novum Hotel Eleazar City Center

Photo gallery for Novum Hotel Eleazar City Center

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Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Overview of Novum Hotel Eleazar City Center

Novum Hotel Eleazar City Center

3 out of 5

3.7/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Bremer Reihe 12-14, Hamburg, HH, 20099

Explore the area

  • Popular LocationHamburger Kunsthalle6 min walk
  • Popular LocationJungfernstieg15 min walk
  • Popular LocationHamburg City Hall16 min walk
  • AirportHamburg (HAM)25 min drive

Choose dates to view prices

About this area

Hamburg

Located in Saint Georg neighbourhood, Novum Hotel Eleazar City Center is connected to a shopping centre. Hamburger Kunsthalle and Museum of Arts and Crafts Hamburg are cultural highlights, and some of the area's attractions include International Maritime Museum and Miniatur Wunderland. Looking to enjoy an event or a game while in town? See what's going on at Millerntor Stadium, or consider a night out at Mehr!-Theater am Großmarkt. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Huhnerposten Events Location - 5 min walk
  • Hamburger Kunsthalle - 6 min walk
  • Deichtorhallen - 13 min walk
  • Jungfernstieg - 15 min walk
  • Hamburg City Hall - 16 min walk

Getting around

  • South Central U-Bahn - 3 min walk
  • Hamburg Central Station - 4 min walk
  • Hamburg Airport (HAM) - 25 min drive

Restaurants

  • Salli's - 2 min walk
  • Sait - 2 min walk
  • Dim Sum Haus Restaurant China - 3 min walk
  • Jim Block - 3 min walk
  • Kamps Backstube - 3 min walk

About this property

Novum Hotel Eleazar City Center

Central hotel connected to the convention centre in Hamburg with free breakfast
Along with dry cleaning, this smoke-free hotel has a 24-hour front desk and free newspapers. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, tour/ticket assistance, multilingual staff and a front desk safe are on-site. All rooms are soundproofed and offer free WiFi and free newspapers. TVs come with cable channels, and other amenities that guests will find include hairdryers and safes.
Novum Hotel Eleazar City Center offers 104 forms of accommodation with a safe and free newspapers. This individually furnished accommodation includes desks. Televisions come with cable channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:00 AM–11:00 AM on weekdays and 6:00 AM–11:00 AM on weekends

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 15.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: EUR 15.00 (subject to availability)
  • Late check-out fee: EUR 15.00 (subject to availability)
  • Facilities fee: EUR 9.90 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Eleazar Novum Hotel
Novum Eleazar City Center
Novum Eleazar City Center Hamburg
Novum Hotel Eleazar
Novum Hotel Eleazar City Center
Novum Hotel Eleazar City Center Hamburg
Eleazar Novum Hamburg
Novum Eleazar City Center
Novum Hotel Eleazar City Center Hotel
Novum Hotel Eleazar City Center Hamburg
Novum Hotel Eleazar City Center Hotel Hamburg

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 142 out of 997 reviews
5 - Excellent 14%
Rating 4 - Good. 524 out of 997 reviews
4 - Good 53%
Rating 3 - Okay. 242 out of 997 reviews
3 - Okay 24%
Rating 2 - Poor. 64 out of 997 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 997 reviews
1 - Terrible 3%

4.1/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.5/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel asked for extra pillows twice and got them so they did honour that also heating did not work in my room had to complain a few times for this to get sorted but they changed my room so everything ok in the end all in all a good hotel and convenient for central train station and bars and clubs shops would recommend.
Stayed 4 nights in Oct 2020

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would recommend staying there...
I have stayed as a guest at this hotel on many occasions. I am still very impressed with the service that I have received. The staff are friendly, polite and courteous. And the the hotel is in close proximity to the Main Station/Hauptbahnhof.
Stayed 2 nights in Oct 2020

3/5 Okay

Liked: Cleanliness, staff & service
Basic and functional, OK for what it is
I stayed for 4 nights in this efficient, basic hotel which has 6 more or less identical floors, rooms are small, spartan, and soulless but clean. Think 70s, not modern budget designed - wood chip walls, tired, thin carpet, hard bed, no USB chargers. Only issue is that Hotels.com states rooms have blackout blinds, as you can see from the photo this was not the case. I contacted Hotels.com but all they did was pass it to the hotel who showed me other rooms which were all the same. This is false advertising on Hotels.com's site. Housekeeping came every day and changed towels, they were good and polite. The area is not the best, ok the transport is great but being bang next to the train station generally isn’t the best part of any city. So there is some noise of sirens, people randomly yelling etc. But the double glazed windows can be fully closed (as well as opened) It’s OK if all you want to do is sleep there but if you like to spend time in the room and look at nice surroundings and enjoy hotel facilities this isn’t really the place. The exterior of the hotel is as shown in my photo, the floodlit image in the advertising is barely recognisable.
Stayed 4 nights in Sep 2020

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, clean room, friendly staff, quiet at night and day
Stayed 3 nights in Sep 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020