Title: Hotel Alster Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Alster Guests start their day with an energizing breakfast at this Hamburg hotel, where multilingual staff and convenient luggage storage enhance the travel experience. ## Photo gallery for Hotel Alster ![Free daily buffet breakfast - Hotel Alster (Hamburg)](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/3ada4cff.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Comfort Double Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk - Hotel Alster (Hamburg)](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/fee7891d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hotel Alster (Hamburg)](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/ce460c13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Hotel Alster (Hamburg)](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/01849d02.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Alster (Hamburg)](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/54e3b0cc.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Hamburg City Center, Hotel Alster welcomes travelers with a complimentary breakfast buffet. Guests connect via in-room WiFi, take advantage of the vending machine, or explore nearby Hamburg City Hall. Previous visitors consistently praise the staff's helpfulness. ## Reviews 7.6 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=68569&PinnedHotelID=68569&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Single Room ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/0edc9fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room 8.0 Very good 5 reviews ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 129 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Standard Double Room ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/0edc9fe5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 7.6 Good 10 reviews ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 205 sq ft - Sleeps 2 - 2 Single Beds OR 1 Double Bed ### View all photos for Single Room (Queensize) ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/7d503a48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room (Queensize) ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 129 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room (Queensize) ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/7d503a48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room (Queensize) ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 205 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Comfort Single Room ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/21fb0981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Single Room ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 129 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Comfort Double Room ![Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/21fb0981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 226 sq ft - Sleeps 3 - 1 Double Bed ### View all photos for Comfort Triple Room ![Comfort Triple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/2371d676.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Triple Room ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 226 sq ft - Sleeps 3 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Quadruple Room ![Quadruple Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/fb0022b5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 301 sq ft - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Family Room ![Family Room | Hypo-allergenic bedding, in-room safe, individually furnished, desk](https://images.trvl-media.com/lodging/1000000/70000/68600/68569/3d6b09e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 8.4 Very good 6 reviews ### Highlights Soundproofed Individually furnished Heating Free cots/infant beds Flat-screen TV Hypo-allergenic bedding Blackout curtains Hairdryer - 312 sq ft - Sleeps 5 - 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/30000/27600/27530/be044975_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Reichshof Hotel Hamburg Hamburg City Center - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 1,366 reviews £101 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-Reichshof-Hotel-Hamburg.h27530.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d5e5b9ac-d4d5-49b7-8d2f-57d42f49ac33&top_cur=GBP) Ad ![Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk](https://images.trvl-media.com/lodging/2000000/1110000/1105700/1105616/942a1298.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Hamburg - 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Berliner Tor by IHG Hamburg-Mitte - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 515 reviews £58 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-Berliner-Tor.h36093305.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d5e5b9ac-d4d5-49b7-8d2f-57d42f49ac33&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/26000000/25750000/25747100/25747088/d5e15470_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ruby Lotti Hotel Hamburg Hamburg City Center - Free Wi-Fi - Air-conditioning - Breakfast available - Bar 9.0 Wonderful 1,000 reviews £93 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hamburg-Hotels-Ruby-Lotti-Hotel-Hamburg.h25747088.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d5e5b9ac-d4d5-49b7-8d2f-57d42f49ac33&top_cur=GBP) Ad ![Daily buffet breakfast (EUR 19.00 per person)](https://images.trvl-media.com/lodging/74000000/73350000/73343200/73343173/288b716c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn - the niu, Yen Hamburg City by IHG Hamburg-Mitte - Pet-friendly - Free Wi-Fi - Air-conditioning - Breakfast available 8.8 Excellent 272 reviews £67 includes taxes & fees 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hamburg-Hotels-The-Niu-Yen.h73343173.Hotel-Information?chkin=2026-2-1&chkout=2026-2-2&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d5e5b9ac-d4d5-49b7-8d2f-57d42f49ac33&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60520000/60516000/60515945/28776e7b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### B&B Hotel Hamburg-Nord Hamburg-Nord - Free Wi-Fi - Air-conditioning - Breakfast available - Parking available 8.6 Excellent 234 reviews £68 includes taxes & fees 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-BB-Hotel-Hamburg-Nord.h60515945.Hotel-Information?chkin=2026-1-27&chkout=2026-1-28&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d5e5b9ac-d4d5-49b7-8d2f-57d42f49ac33&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/8000000/7070000/7061300/7061212/76c38707.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Garner Hotel Hamburg Wandsbek Marktplatz by IHG Wandsbek - Pet-friendly - Free Wi-Fi - Breakfast available - Parking available 8.6 Excellent 215 reviews £83 includes taxes & fees 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hamburg-Hotels-Select-Hotel-Tiefenthal.h7061212.Hotel-Information?chkin=2026-1-25&chkout=2026-1-26&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=d5e5b9ac-d4d5-49b7-8d2f-57d42f49ac33&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Novum-Hotel-Alster.h68569.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Novum-Hotel-Alster.h68569.Hotel-Information) ## About the area Located in Hamburg City Center neighbourhood, Hotel Alster is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Hamburg travel guide](https://www.expedia.co.uk/Hamburg.dx180004) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.55649%2C10.00645&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lpgXuSwKqtkfmOMYEyUsTtVmVIM=) St. Georg Straße 10, Hamburg, HH, 20099 ### What's nearby - Hamburger Kunsthalle \- 4 min walk \- 0.3 miles - Inner Alster Lake \- 6 min walk \- 0.4 miles - Moenckebergstrasse \- 7 min walk \- 0.4 miles - Jungfernstieg \- 12 min walk \- 0.7 miles - Hamburg City Hall \- 14 min walk \- 0.8 miles ### Getting around - Hamburg (ZMB-Hamburg Central Train Station) - 6 min walk - North Central U-Bahn - 7 min walk - Hamburg Airport (HAM) - 14 min drive ### Restaurants - ‪MUTTERLAND Stammhaus - ‬3 min walk - ‪St. Georg Steakhouse - ‬3 min walk - ‪Atlantic Bar - ‬3 min walk - ‪M&V Bar - ‬4 min walk - ‪Max & Consorten - ‬2 min walk ## About this property ### Hotel Alster Hotel near Miniatur Wunderland Hotel Alster provides a free breakfast buffet and more. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - A vending machine, luggage storage and multilingual staff - A 24-hour front desk, a lift and smoke-free property - A front desk safe - Guest reviews speak well of the helpful staff Room features All guest rooms are individually furnished, and include amenities, such as free WiFi, safes and sound-insulated walls. Other conveniences in all rooms include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with showers and hairdryers - Flat-screen TVs with cable channels - Heating, daily housekeeping and desks ## Similar properties ![Interior](https://images.trvl-media.com/lodging/22000000/21430000/21427700/21427611/w387h550x0y0-3e5614b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gaestezimmer am Hansaplatz Hamburg City Center - Kitchen - Free Wi-Fi - Microwave 7.6 Good 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=21427611&PinnedHotelID=21427611&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/7000000/6530000/6527200/6527171/c8c0e5f2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Norddeutscher Hof Hamburg City Center - Breakfast included - Pet-friendly - Free Wi-Fi - Housekeeping 7.8 Good 1,000 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=6527171&PinnedHotelID=6527171&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8450000/8448500/8448409/14eca4a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palais Esplanade Hamburg - 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Free Wi-Fi - Breakfast available - Parking available - Housekeeping 6.6 622 reviews £48 includes taxes & fees 20 Jan - 21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=7040713&PinnedHotelID=7040713&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Double Room, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/2000000/1410000/1406100/1406036/d140b356.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Alsterblick Hamburg-Nord - Pet-friendly - Free Wi-Fi - Room service - Housekeeping 8.2 Very good 842 reviews £82 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=1406036&PinnedHotelID=1406036&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/72000000/72000000/71996700/71996629/157fcd00.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vienna House Easy by Wyndham Hamburg Bergedorf Hamburg-Bergedorf - Pet-friendly - Free Wi-Fi - Gym - Breakfast available 8.6 Excellent 46 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=71996629&PinnedHotelID=71996629&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends ### Family friendly - In-room cot - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Hypo-allergenic bedding ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### More - Desk - Heating - Individual furnishings - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in fee: EUR 15.00 Contactless check-in and check-out are available ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability Late check-out fee: EUR 15.00 ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: EUR 4.80 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 15 per pet, per day - Service animals are exempt from fees - Early check-in fee: EUR 15.00 (subject to availability) - Late check-out fee: EUR 15.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novum Alster Novum Alster Hamburg Novum Hotel Alster Novum Hotel Alster Hamburg Aachener Hof Hamburg Hotel Alster Hotel Novum Hotel Alster Hotel Alster Hamburg Hotel Alster Hotel Hamburg ## Frequently asked questions ### Is Hotel Alster pet-friendly? ### What time is check-in at Hotel Alster? ### What time is check-out at Hotel Alster? ### Where is Hotel Alster located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Alster Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.4 Location ### 8.0 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 176 8 - Good 515 6 - Okay 226 4 - Poor 56 2 - Terrible 27 ## Reviews ### 8/10 Good #### Evelyn 2 Dec 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Would recommend ! Very comfortable room even if small. Front desk not very friendly but it didn't really matter. Very well located as very walkable and very close to main train station. ##### Evelyn Stayed 2 nights in Sep 2024 ### 8/10 Good #### Katrina 29 Sept 2023 Liked: Cleanliness, staff & service I had a pretty good stay. The hotel is certainly dated - the carpet, foundation, walls and doors are old. It is quite clean despite how it looks. Bed was reasonably comfortable. Close to main train station, can be noisy at night. ##### Katrina Stayed 2 nights in Sep 2023 ### 6/10 Okay #### Augustin 11 Aug 2023 Liked: Staff & service Although close to the station and in walking distance from all must see places, there are some downsides. The room doors are paper thin and so the noise from the corridors is quite loud especially as lots of guests wake up and leave early.( no need for alarm clock) The breakfast room is quite small, so a bit hard to secure a seat especially if you travel alone as by the time you get a coffee someone else might have taken your chair. The food options are minimal, but enough to get you going in the morning. They could invest in a coffee machine as the filter one is way too weak. ##### Augustin Stayed 4 nights in Aug 2023 ### 8/10 Good #### Kirsten 3 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and fun, older building. Our room was tiny! ##### Kirsten Stayed 3 nights in Jul 2024 ### 8/10 Good #### Sarah Elisabeth 5 Sept 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Located close to the main city and Alster lake, it was easy to walk for all amenities and places to visit. Staff were generally friendly and helpful. ##### Sarah Elisabeth Stayed 7 nights in Aug 2022 ### 10/10 Excellent #### Ida 11 Jul 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel near the centralstation, good restaurants nearby. Ok breakfast. ##### Ida Stayed 1 night in Jun 2022 ### 8/10 Good #### Camilla 25 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Budget friendly and centrally situated. Central but quiet area. Close to Hauptbahnhof and a variety of public transport. Many budget food options and close to the water. Budget friendly and basic hotel, breakfast included. Polite and easy communication with staff. ##### Camilla Stayed 2 nights in Dec 2022 ### 8/10 Good #### Philipp 6 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities Inexpensive central easy walk with suitcase to Hauptbahnhof. Breakfast was good. Had person at desk all night. ##### Philipp Stayed 2 nights in Jun 2024 ### 8/10 Good #### Verified traveller 23 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Good for a weekend Nice clean room, although very small and weirdly planned. Everything was clean and fresh and since we basically only slept here and was out all day it didn't matter that much that it was small. Decent breakfast and friendly staff. ##### Verified traveller Stayed 2 nights in May 2023 ### 10/10 Excellent #### Verified traveller 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A very good choise when you prioritise location A very good alternative from a price and location perspective. Extremely close to the Main station in Hamburg. Very nice breakfast (low expectations due to earlier comments from other visitors). Good choose ! ##### Verified traveller Stayed 1 night in May 2023 ### 8/10 Good #### Guido 11 Aug 2022 Liked: Cleanliness, staff & service Top Lage 2min Zur U-Bahn ##### Guido Stayed 3 nights in Aug 2022 ### 8/10 Good #### Christopher 24 Dec 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant Stay Pleasant stay. I was in a top level room. It was dark and had awkward low sloped ceilings. Clean, serviceable, but not extraordinary. Convenient location near the main train station. ##### Christopher Stayed 2 nights in Dec 2022 ### 10/10 Excellent #### Chin-Hock 26 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Renovated from old building has charm. Family room for 5 was big & very comfortable. Includes elevator. Breakfast was quite good overall. Breads were wonderful. Scrambled eggs was done well. Other choices of meats, fruit mix, cereals and hard boiled eggs. If you opt not to have rooms cleaned, they give you vouchers for beverage. ##### Chin-Hock ### 6/10 Okay #### Adina 9 Sept 2022 Liked: Cleanliness Disliked: Property conditions & facilities #### Harry Potter-like room Very small, closet-size room but clean and with an ok comfortable bed. No luxury, and fine if you are just there to sleep. The breakfast is basic and does not offer vegan options, so if you are lactose intolerant or vegan, find another place to eat. The hotel is within walking distance from the main train station and restaurants. ![](https://a.travel-assets.com/ugc/hotel-reviews/60D47A01E46F7814109B751185F27B6F9BA186311662704088194.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F338E26ED831BB89D2E40E5AA09B7A9AA3F68D1E1662704234005.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9B858DB454083CDFFC509181FAEA0279A23121A01662704273479.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Adina Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Maxim 16 Aug 2022 Liked: Cleanliness Disliked: Staff & service there was no air-conditioning while our room was very hot. The room was good and so was the bathroom. The front desk was not very helpful in giving us ideas of where to eat or where to go ##### Maxim Stayed 1 night in Aug 2022 ### 4/10 Poor #### Verified traveller 7 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel was a nightmare. Unpleasant staff and very small rooms without air condition. The worst was that we noticed bed bugs in our room, that caused a lot of work and time with sanitation etc. The hotel Did not answer our request for compensation. DO NOT STAY AT THIS HOTEL! ##### Verified traveller Stayed 3 nights in Aug 2024 ### 8/10 Good #### Verified traveller 19 Jul 2022 Liked: Cleanliness #### Overall a nice stay The hotel was overall a pleasant experience. It is within 5mins walking distance to the train station but we weren’t aware of any train noise. It was a surprisingly busy street even though it seemed like a small side street. It is just around the corner from the lake and park which has paths to walk and the option to hire boats. The breakfast area was clean and the staff there attentive and friendly. Good selection of bread cheese and meats as well as cereals. Breakfast was on from 6.30 - 11 at the wkend which meant we had time to do the local parkrun and return in time for food! The bedroom was small but the ceiling was high and the window opened wide so even in the heat we could cool the room. Room was clean but could do with an update especially the carpet. ##### Verified traveller Stayed 3 nights in Jul 2022 ### 4/10 Poor #### Verified traveller 27 Jun 2023 Liked: Staff & service Disliked: Cleanliness, room comfort #### No air conditioner, no fan If you are unlucky to stay on the top floor (5th floor), you will feel you live in the boiler because of no air conditioner and no fan in summer. ##### Verified traveller Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Verified traveller 21 Nov 2022 Disliked: Staff & service, property conditions & facilities, room comfort #### Never again Due to my work, I am sleeping 2-3 times a month in hotels, and so far, I have always been okay with Novum hotels, but this time I was very disappointed. This was the smallest room I ever has been in, the breakfast was really bad, we only went the first day. I would rate the hotel, to maximum two stars or less. Too expensive for the standard, but sometimes you win sometimes you lose ☹ ##### Verified traveller Stayed 2 nights in Nov 2022 ### 6/10 Okay #### Verified traveller 8 Apr 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Decent hotel with bad staff attitude The location of the hotel is nice, just walkable distance from the central train station, and there are many nice restaurants around, river side is just across one street away. The room is small but clean and with everything I need. But the building is old so you can hear everyone walking pass the stairs and open the door in your floor. In genera, I a satisfied with the room, facilities and the breakfast. But for the price I would rather to stay in another hotel because the attitude of the staffs in the counter are not very friendly, and seems they are not so willing to help you with any problems. They also not help to carry the luggages even they see you have difficulty to open the heavy door with big suitcase (or they don’t even bother to look). ##### Verified traveller Stayed 1 night in Mar 2023 ### 6/10 Okay #### Andrea 19 Nov 2023 Disliked: Amenities We came in from a long flight and journey; approximately two days,anrrived ant 10.40 pm, only to be greeted with, we have no reservation for you. Showed the booking, then to be told there are no more rooms, but you can walk two minutes to another partner hotel. Said to the clerk, that we just paid a taxi to arrive here, coupled with the fact that it was raining and it was our first time in Germany. He made a call and said a taxi would come soon, just wait outside to flag the taxi. Taxi arrives, but refuses to take all three of us, with our three pieces of luggage. Said one of you would have to walk; with luggage;only two minutes away and proceeded to give directions. No choice at this stage but comply as all you want to do at this stage is get to your destination. Upon arrival at the other hotel, issue again with the taxi driver about payment, which had to be settled by the hotel. Not a very warm welcome to Germany. Must say though that the clerk at the partner hotel was satisfactory. Gave the basic information about room number and breakfast. NOT ONCE DID ANY MEMBER OF HOTEL STAFF OFFER ANY TYPE OF APOLOGY Actually don’t see why I have to pay for this type of service. ##### Andrea Stayed 1 night in Nov 2023 ### 8/10 Good #### Fabian 24 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Top Lage ##### Fabian Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### klaus 21 Sept 2024 Liked: Staff & service Super god beliggenhed og fint morgenmad til prisen, sover gerne der igen ##### klaus Stayed 1 night in Sep 2024 ### 8/10 Good #### Dirk 17 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gute Lage, freundlich, gutes Frühstück Ich war angenehm überrascht. Das Zimmer war zwar klein, aber hatte einen Schrank und bequemes Bett und sah relativ neu renoviert aus. Unser Zimmer lag zum Innenhof und war ruhig. Wir haben uns wohl gefühlt und das Frühstück genossen. Es war besser, als ich für den von uns bezahltem Preis erwartet häte, zumal unserre Tochter um die Ecke in einem anderen Hotel nicht so gut untergebracht war. ##### Dirk Stayed 1 night in Sep 2024 ### 6/10 Okay #### Verified traveller 22 Aug 2024 Disliked: Property conditions & facilities Var bekvämt, rymligt rum. Tyvärr låg ovanför entrén så när man har fönstret öppet kom cigarettrök in då det var en rökruta precis utanför. ##### Verified traveller Stayed 3 nights in Aug 2024 ## Expedia's Latest Trends ### Hotels > [east Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-East-Hotel-Hamburg.h1079740.Hotel-Information) > > [Mövenpick Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Movenpick-Hotel-Hamburg.h1452073.Hotel-Information) > > [IntercityHotel Hamburg Dammtor-Messe](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Dammtor-Messe.h8510736.Hotel-Information) > > [Pyjama Park Schanzenviertel - Hostel](https://www.expedia.co.uk/Hamburg-Hotels-Pyjama-Park-Schanzenviertel.h16068682.Hotel-Information) > > [Arriva Hotel](https://www.expedia.co.uk/London-Hotels-Arriva-Hotel.h906318.Hotel-Information) > > [ibis Styles Hamburg Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-Ibis-Styles-Hamburg-Barmbek.h63218003.Hotel-Information) > > [ARCOTEL Onyx Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-ARCOTEL-Onyx-Hamburg.h4862427.Hotel-Information) > > [Gastwerk Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Gastwerk-Hotel-Hamburg.h431646.Hotel-Information) > > [NH Hamburg Mitte](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Mitte.h564028.Hotel-Information) > > [a&o Hamburg Reeperbahn - Hostel](https://www.expedia.co.uk/Hamburg-Hotels-Ao-Hamburg-Reeperbahn-Hostel.h525933.Hotel-Information) > > [IntercityHotel Hamburg-Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Barmbek.h47070277.Hotel-Information) > > [Numa Hamburg Fore](https://www.expedia.co.uk/Hamburg-Hotels-My4walls-Serviced-Apartments-Hamburg.h21481445.Hotel-Information) > > [Life Hotel New York](https://www.expedia.co.uk/New-York-Hotels-Life-Hotel-New-York.h6874173.Hotel-Information) > > [Le Méridien Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Le-Meridien-Hamburg.h911051.Hotel-Information) > > [Superbude St. Pauli](https://www.expedia.co.uk/Hamburg-Hotels-Superbude-St-Pauli.h8195596.Hotel-Information) > > [NH Collection Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-NH-Collection-Hamburg-City.h13064.Hotel-Information) > > [Hampton by Hilton Hamburg City Centre](https://www.expedia.co.uk/Hamburg-Hotels-Hampton-By-Hilton-Hamburg-City-Centre.h18464319.Hotel-Information) > > [Holiday Inn Hamburg - City Nord by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-City-Nord.h12614713.Hotel-Information) > > [Best Western Premier Alsterkrug Hotel](https://www.expedia.co.uk/Hamburg-Hotels-Best-Western-Premier-Alsterkrug-Hotel.h4059.Hotel-Information) > > [Crowne Plaza Hamburg - City Alster by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Crowne-Plaza-Hamburg-City-Alster.h6219.Hotel-Information) > > [NH Hamburg Horner Rennbahn](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Horner-Rennbahn.h888921.Hotel-Information) > > [Moxy Hamburg City](https://www.expedia.co.uk/Hamburg-Hotels-Moxy-Hamburg-City.h56223572.Hotel-Information) ### Flights > [Flights from Kastrup (CPH) to Birmingham (BHX)](https://www.expedia.co.uk/lp/flights/cph/bhx/copenhagen-to-birmingham) > > [Flights from Hounslow (LHR) to Jonkoping (JKG)](https://www.expedia.co.uk/lp/flights/lhr/jkg/london-to-jonkoping) ### Packages > [Montreal Holidays](https://www.expedia.co.uk/Montreal.d178288.Holidays-City-Breaks) ---