NH Hamburg Altona

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Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Overview of NH Hamburg Altona

NH Hamburg Altona

4.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Stresemannstr. 363-369, Hamburg, HH, 22761

Explore the area

  • Popular LocationHolsten Brewery2 min drive
  • Popular LocationTheatre Neue Flora3 min drive
  • Popular LocationAllee Theater4 min drive
  • AirportHamburg (HAM)15 min drive

Choose dates to view prices

About this area

Hamburg

NH Hamburg Altona is located in Altona, a neighbourhood in Hamburg, and is near a metro station. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a match while in town? See what's going on at Volksparkstadion.

What's nearby

  • Holsten Brewery - 2 min drive
  • Theatre Neue Flora - 3 min drive
  • Trabrennbahn Hamburg Bahrenfeld - 3 min drive
  • Allee Theater - 4 min drive
  • Elbstrand - 11 min drive

Getting around

  • Bahrenfeld S-Bahn - 14 min walk
  • Diebsteich Station - 16 min walk
  • Hamburg Airport (HAM) - 15 min drive

Restaurants

  • Scotty's - 3 min walk
  • Ashirwad - 5 min walk
  • Andronaco - 6 min walk
  • Vina-Haus - 7 min walk
  • Atlas - 8 min walk

About this property

NH Hamburg Altona

Art Deco Hamburg hotel in Altona, near Allee Theater
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna and a rooftop terrace are on-site. All 239 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking bathtubs, and other standard amenities include minibars, room service and flat-screen TVs.
NH Hamburg Altona offers 239 forms of accommodation with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments. A variety of treatment therapies are provided, including Ayurvedic.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 16 ft (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Body treatments
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Bathtub or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per stay
Dogs and cats welcome
2 per room (up to 55 lbs/25 kg)
Pets cannot be left unattended
Service animals are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: EUR 50 per stay
  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 13 and EUR 32 per person (approximately)
  • Self-parking fee: EUR 15 per night (in/out privileges)
  • Nearby parking fee: EUR 15 per night (16 ft away)
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Hamburg NH Altona
Hotel NH Hamburg Altona
Nh Hamburg Altona Hotel Hamburg
Nh Hotel Hamburg
NH Hamburg Altona Hotel
NH Hamburg Altona Hamburg
NH Hamburg Altona Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 306 out of 986 reviews
5 - Excellent 31%
Rating 4 - Good. 512 out of 986 reviews
4 - Good 52%
Rating 3 - Okay. 133 out of 986 reviews
3 - Okay 13%
Rating 2 - Poor. 26 out of 986 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 986 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
During COVID the option to not clean the room in order to get some free drinks should not be accepted!
Stayed 3 nights in Nov 2021

3/5 Okay

Travelled with family
Liked: Room comfort
Mediocre experience considering brand and price
Overall nice hotel and probably suffering due to the Covid-19 situation, but considering the price tag and reputation, it was rather disappointing. The hotel seemed worn down; from faded paint of the walls/ceiling to the doors - even the keyholder in the room fell off when we put the key in. Just didn't seem that premium considering we chose to update to the VIP rooms. We don't have a direct comparison of the different rooms, but it wasn't just as nice as we've hoped for. The location, near-by the highway is great for a quick stay.
Stayed 1 night in Jul 2020

4/5 Good

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel friendly and helpful staff convenient for public transport
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very closed to big supermarket
Stayed 2 nights in Oct 2019