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Get an overview of this hotelFamily-friendly Hamburg hotel in Sternschanze, near St. Michaelis Church



Located in the center of Hamburg, this family-friendly hotel is within a 5-minute walk of Hamburg TV Tower and Hamburg Messe and Congress. St. Michaelis Church and Hamburg City Hall are also within 2 mi (3 km).

Hotel Features

A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a meeting room, dry cleaning, and laundry facilities.

Room Amenities

All 180 soundproofed rooms provide free WiFi, free wired Internet, and room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also find coffee makers and free newspapers.

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary high-speed wired and wireless Internet access. Event facilities measure 2045 square feet (87 square meters). This family-friendly hotel also offers tour/ticket assistance, multilingual staff, and gift shops/newsstands.

Mercure Hotel Hamburg Mitte is a smoke-free property.

  • Year Built 2002 
  • Restaurant 
  • Bar/lounge 
  • Multilingual staff 
  • 24-hour front desk 
  • Total number of rooms - 180 
  • Number of floors - 9 
  • Breakfast available (surcharge) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Business center 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Elevator/lift 
  • Gift shops or newsstand 
  • One meeting room 
  • Tours/ticket assistance 
  • Conference space size (feet) - 2045 
  • Conference space size (meters) - 87 
  • Smoke-free property 
  • Safe-deposit box at front desk 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Room Amenities

  • Climate control 
  • Coffee/tea maker 
  • Private bathroom 
  • Iron/ironing board (on request) 
  • Desk 
  • Satellite TV service 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Air conditioning 
  • Free newspaper 
  • Shower only 
  • Hair dryer 
  • Room service 
  • Flat-panel TV 
  • In-room safe (laptop compatible) 

Where to Eat

Olive Tree - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open select days.

Room service is available.


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 3 PM


Check-out time is Noon

Payment types


Pets allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

No rollaway/extra beds available

No cribs (infant beds) available


A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 20 for adults and EUR 10 for children (approximately)
  • Self parking fee: EUR 15 per day
  • Pet fee: EUR 15 per night
  • Cribs (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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