Title: JUFA Hotel Hamburg HafenCity Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # JUFA Hotel Hamburg HafenCity Family-friendly hotel with 24-hour front desk and coffee shop/cafe ![Terrace/patio](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/f1f44fad.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/02faf037.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 21 per person)](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/f16a330f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Children’s activities](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/0810eb13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Triple Room | Room amenity](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/c4b03f0d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies JUFA Hotel Hamburg HafenCity, in Hamburg-Mitte, offers something for every traveler. Families love the playground and arcade/game room for kids. Enjoy meals at the restaurant, relax in the garden, or soak up the sun on the terrace. In-room WiFi keeps guests connected. 8.6 Excellent ## Popular amenities - Bar - Room service - Parking available - Breakfast available - 24/7 front desk - Housekeeping £112 includes taxes & fees 9 Nov - 10 Nov ## Room options ### Check availability for these dates Tonight [Oct 13 - Oct 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 14 - Oct 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=18702892&PinnedHotelID=18702892&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Room amenity](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/aee2a0e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 8.6 Excellent 12 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Electric kettle - 215 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/0f776c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use 8.6 Excellent 9 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Electric kettle - 215 sq ft - Sleeps 1 - 1 Double Bed ![Junior Suite (3 Persons) | Terrace/patio](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/026ea940.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (3 Persons) 9.6 Exceptional 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Electric kettle - 237 sq ft - 1 bedroom - Water view - Sleeps 3 - 1 Double Bed and 1 Large Single Sofa Bed ![Quadruple Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/473616d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Hairdryer Electric kettle Free bottled water - 269 sq ft - Sleeps 4 - 1 Double Bed and 1 Single Bunk Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/3b038c85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room 9.4 Exceptional 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Electric kettle - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Large Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/0f776c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 8.8 Excellent 13 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Hairdryer Electric kettle Free bottled water - 215 sq ft - Water view - Sleeps 2 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/80e5c9f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Hairdryer Electric kettle Free bottled water - 215 sq ft - Sleeps 2 - 1 Double Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/3b038c85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Hairdryer Electric kettle Free bottled water - 269 sq ft - Partial lake view - Sleeps 3 - 1 Double Bed and 1 Large Single Sofa Bed ![Family Room | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/a4d1d187.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Separate bedroom Hairdryer Electric kettle Free bottled water - 431 sq ft - Sleeps 5 - 2 Double Beds and 1 Single Sofa Bed ![1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/19000000/18710000/18702900/18702892/0f776c30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room Single Use 10.0 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Flat-screen TV Separate bedroom Hairdryer Electric kettle - 237 sq ft - Water view - Sleeps 1 - 1 Large Single Bed ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/49000000/48270000/48266600/48266527/dd8f6673.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-JUFA-Hotel-Hamburg-HafenCity.h18702892.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-JUFA-Hotel-Hamburg-HafenCity.h18702892.Hotel-Information) ## About the area Located in Hamburg-Mitte, a neighbourhood in Hamburg, JUFA Hotel Hamburg HafenCity is near a metro station. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Travelling with kids? Don't miss Miniatur Wunderland and Hagenbeck Zoo. [Visit our Hamburg travel guide](https://www.expedia.co.uk/Hamburg.dx180004) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.54035%2C10.00929&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9U8j0q0HLGQEC4i1xeFQSo4zaEU=) Versmannstrasse 12/14, Hamburg, 20457 ### What's nearby - Hamburg Cruise Center - 10 min walk - 0.6 miles - Miniatur Wunderland - 19 min walk - 1.0 mile - Elbe Philharmonic Hall - 2 min drive - 1.1 miles - Hamburg City Hall - 3 min drive - 1.2 miles - Reeperbahn - 5 min drive - 2.2 miles ### Getting around - HafenCity Universität Station - 3 min walk - HafenCity Universität Hamburg Station - 4 min walk - Hamburg Airport (HAM) - 43 min drive ### Restaurants - ‪Sabai Dee Mai Restaurant - ‬10 min walk - ‪Kazu Ramen - ‬11 min walk - ‪Espresso House - ‬11 min walk - ‪Starbucks - ‬11 min walk - ‪The Baby Goat - ‬11 min walk ## About this property ### JUFA Hotel Hamburg HafenCity Upscale family-friendly hotel near Miniatur Wunderland Near Hamburg Cruise Center, JUFA Hotel Hamburg HafenCity provides a terrace, a coffee shop/cafe and a garden. Be sure to enjoy a meal at Restaurant, the on-site buffet restaurant. In addition to a playground and an arcade/games room, guests can connect to free in-room WiFi. You'll also find perks such as: - Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station - A banquet hall, a lift and a 24-hour front desk - Concierge services, a front desk safe and bike parking - Guest reviews speak well of the helpful staff Room features All 220 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - Flat-screen TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/28000000/27480000/27475700/27475678/26c2328a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hamburg - Hafencity by IHG Hamburg City Center - Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 825 reviews £81 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=27475678&PinnedHotelID=27475678&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/23000000/22840000/22830600/22830567/7c6d46a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pierdrei Hotel HafenCity Hamburg Hamburg City Center - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.4 Exceptional 864 reviews £104 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=22830567&PinnedHotelID=22830567&HadPinnedHotel=true®ionId=-1&adults=2) ![International cuisine](https://images.trvl-media.com/lodging/18000000/17840000/17834500/17834498/8d27b028.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### INNSiDE by Meliá Hamburg Hafen Hamburg-Mitte - 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Pet-friendly - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,002 reviews £112 includes taxes & fees 19 Oct - 20 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=4181420&PinnedHotelID=4181420&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/8000000/7310000/7308500/7308421/169269d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AMERON Hamburg Hotel Speicherstadt Hamburg City Center - Spa - Pet-friendly - Free WiFi - Restaurant 9.4 Exceptional 1,004 reviews £124 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=7308421&PinnedHotelID=7308421&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/20000000/19880000/19876900/19876814/f1ceed86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adina Apartment Hotel Hamburg Speicherstadt Hamburg City Center - Pool - Kitchen - Washer - Dryer 9.2 Wonderful 1,210 reviews £125 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19876814&PinnedHotelID=19876814&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Parking on site (EUR 19.50 per day) ### Food and drink - Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 14 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Snack bar/deli ### Restaurants on site - Restaurant ### Things to do - Arcade/game room - Playground ### Family friendly - Arcade/game room - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 4 meeting rooms ### Outdoors - Garden - Terrace ### Accessibility - Hardwood flooring in room - Lift (90 centimetre wide door) ### More - 1 building - 6 floors - Banquet hall - Built in 2018 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Shower - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Room service ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from 1 September 2025 to 30 April 2026 (completion date subject to change). The following areas are affected: - Exterior Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 10.00 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately EUR 21 for adults and from EUR 14 for children - Self-parking fee: EUR 19.50 per day - Pet fee: EUR 10.00 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as JUFA Hamburg HafenCity Jufa Hamburg Hafencity Hamburg JUFA Hotel Hamburg HafenCity Hotel JUFA Hotel Hamburg HafenCity Hamburg JUFA Hotel Hamburg HafenCity Hotel Hamburg ## Frequently asked questions ### Is JUFA Hotel Hamburg HafenCity pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of EUR 10.00 per pet, per day. Service animals are exempt from fees. ### How much does it cost to stay at JUFA Hotel Hamburg HafenCity? > As of 13 Oct 2025, prices found for a 1-night stay for 2 adults at JUFA Hotel Hamburg HafenCity on 9 Nov 2025 start from £112.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hamburg-Hotels-JUFA-Hotel-Hamburg-HafenCity.h18702892.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at JUFA Hotel Hamburg HafenCity? > Self-parking is available for EUR 19.50 per day. ### What time is check-in at JUFA Hotel Hamburg HafenCity? > Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at JUFA Hotel Hamburg HafenCity? > Checkout is at noon. ### Where is JUFA Hotel Hamburg HafenCity located? > This family-friendly hotel is located in the city centre, within 1 mi (2 km) of Prototyp Auto Museum, Hamburg Cruise Center and Miniatur Wunderland. Elbe Philharmonic Hall and Hamburg City Hall are also within 1 mile (2 km). HafenCity Universität Station and HafenCity Universität Hamburg Station are within a 5-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## JUFA Hotel Hamburg HafenCity Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 338 8 - Good 332 6 - Okay 78 4 - Poor 22 2 - Terrible 5 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### Hannah 29 May 2025 Liked: Cleanliness, amenities, property conditions & facilities Brilliant family room and stay was great ![](https://a.travel-assets.com/ugc/hotel-reviews/59142654-6783-4dee-97b7-81323d0469a2-1748519771370.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bac96d5d-113a-499f-8780-9879ebc135a9-1748519771151.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/24d0de57-6478-41d3-9c54-155b3bee9351-1748519771216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/843d1f3d-bc9b-4c6c-95ea-1ce6ce97ccfd-1748519772590.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Hannah Stayed 2 nights in May 2025 ### 10/10 Excellent #### Adrian 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great family hotel ##### Adrian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Klaus 2 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Convenient location in the Speciherstadt (Warehouse City) in the port ##### Klaus Stayed 1 night in Jul 2025 ### 10/10 Excellent #### James 30 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and modern hotel with excellent breakfast offering and convenient for public transport. ##### James Stayed 2 nights in Nov 2024 ### 10/10 Excellent #### Tatiana 12 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location! Friendly and professional staff. Close to transit and nearby a park. ##### Tatiana Stayed 2 nights in Sep 2024 ### 8/10 Good #### Søren 27 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Nice room😃 ##### Søren Stayed 1 night in Nov 2024 ### 8/10 Good #### Jonas 5 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort My kid tjought that the lobby smelled of fish and wanted to leave, but managed to overcome it and we had a nice stay. ##### Jonas Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Robert 20 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Would have liked better dining possibilities around. ##### Robert Stayed 1 night in Nov 2023 ### 6/10 Okay #### Lotte 14 May 2025 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Average Breakfast below average for a 4 star hotel. Visit instead bake and soda next door for breakfast. Comfortable beds. Large room. Quiet. Subway very close. Staff speaks very poorly English. And whenever we have written to them prior to arrival (in English) they always reply in German which we consider to be not so friendly. ##### Lotte Stayed 2 nights in May 2025 ### 10/10 Excellent #### Manolito 29 Apr 2025 Liked: Cleanliness, property conditions & facilities No help at the lobby for my luggages ##### Manolito Stayed 1 night in Apr 2025 ### 8/10 Good #### Daniel 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Small rooms, great location Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel ##### Daniel Stayed 2 nights in Nov 2024 ### 8/10 Good #### Lori 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buffet style dining food all meals was not good for me, would lime other options for dinner ##### Lori Stayed 2 nights in May 2024 ### 4/10 Poor #### JACQUELINE 17 Aug 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet. ##### JACQUELINE Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Sandy 5 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities schlichte Unterkunft, super mit dem ÖPNV erreichbar, nicht weit vom Zentrum. ##### Sandy Stayed 2 nights in Oct 2025 ### 8/10 Good #### Ellen 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Ich war überwuegend mit allem zu frieden. Die Zimmer wsren stets sauber, dass Personal sehr freundlich. Nur das Personal müsste umsichtiger sein. Wir saßen Abends unten an der Bar. Nachdem unsere ersten Gläser leer waren, wurde uns keine Beachtung mehr geschenkt. Wir hatten nach einer gefüllten halben Stunde die Nase voll und haben bezahlt. Das läßt sehr zu wünschen übrig. Aber vielleicht will man keinen Umsatz machen. ##### Ellen Stayed 3 nights in Sep 2025 ### 8/10 Good #### Gerald 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Ankunft war perfekt, da das Hotel eine Tiefgarage hat. Das Personal ist freundlich und hilfsbereit, vom Einchecken bis zum Auschecken und bei allen Fragen. Da direkt am Hotel die U - Bahnstation ist, ist man auch ohne Pkw, mobil, perfekt. Das Zimmer war sauber und wohnlich, sowie gut ausgestattet. Mir ist es ein Rätsel, wie die Gäste eine weiße Wand so verschmutzen können. Das Personal vom Housekeeping macht ihren Job sehr gut. Das Frühstück war reichhaltig, vielfälltig, einfach super. Einen minus Punkt muß ich leider an das Personal in der Bar vergeben. Am Nachmittag hat es mit dem Kuchen eine Verwechselung gegeben, kann vorkommen. Am Nebentisch hat ein Gast, nach einer Blumenvase gefragt,kam nicht. Am Abend war das erste Glas leer, leider hat sich niemand für unseren Tisch interessiert, hätten gerne noch etwas bestellt, sind dann gegangen??? ##### Gerald Stayed 3 nights in Sep 2025 ### 8/10 Good #### Tatjana 28 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Tolle Lage. Direkt an der U-Bahn-Station und am Wasser gelegen. Das Frühstück war super. Die Mitarbeiter waren alle sehr freundlich. Wir kommen gerne wieder. ##### Tatjana Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maik 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Das Hotel an sich Klasse. Ganz hervorragend: Das Personal durchweg! Egal ob Rezeption oder Restaurant! Unser Zimmer war gut, Blick Richtung Elbe-Seitenarm und ruhig. Betten gut, allerdings musste ich erst in Eigenregie die Füße festdrehen. Einsturzgefahr! Wir hatten es gemeldet, Hausmeister war allerdings kurz vorher in den Feierabend gegangenen. Bin selber Handwerker, deshalb kein Problem. Das Hotel wird allerdings auch gerade renoviert. Vielleicht kommt so etwas dann nicht mehr vor. Die Zimmer- bzw Badreinigung ist verbesserungswürdig. Da ist noch Luft nach oben. Wir haben uns trotzdem wohl gefühlt und würden wiederkommen und können es auch empfehlen! Danke noch mal an das gesamte Personal! ![](https://a.travel-assets.com/ugc/hotel-reviews/3f630cce-7800-4650-a6db-b5cb958e0f5c-1757937068867.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19465d2c-2b1d-47cb-a4f0-5693ecb1ffc2-1757937069494.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d8a6cfd8-67fd-4363-a81a-101686d32f84-1757937069322.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Maik Stayed 2 nights in Sep 2025 ### 8/10 Good #### Ernst 14 Sept 2025 Liked: Cleanliness, amenities, property conditions & facilities Positiv: Nähe zur U-Bahn Station, ungezwungene Atmosphäre ##### Ernst Stayed 2 nights in May 2025 ### 8/10 Good #### Uwe 14 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Spätes Einchecken ab 16.00 Uhr ##### Uwe Stayed 1 night in Sep 2025 ### 8/10 Good #### Dagmar 3 Sept 2025 Liked: Cleanliness, staff & service, amenities Wir waren jetzt zum dritten Mal Gäste in diesem Hotel. Mittlerweile ist schon etwas in die Jahre gekommen. Frühstücksauswahl ist super. Die Anbindung zur U-Bahn ebenfalls. Zukünftig würde ich das Hotel nicht mehr wählen. Die Temperatur im Zimmer ist einfach zu warm. Die Frischluftanlage produziert keine angenehme Temperatur. Dafür macht sie sehr viel Lärm. ##### Dagmar Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Andreas 24 Aug 2025 ##### Andreas Stayed 1 night in Aug 2025 ### 4/10 Poor #### Christiane 22 Aug 2025 Liked: Amenities Disliked: Staff & service, property conditions & facilities In unserem Zimmer war es immer sehr heiß und wir konnten es mit der Klimaanlage nicht runter kühlen. ##### Christiane Stayed 4 nights in Aug 2025 ### 8/10 Good #### Janine 18 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Schöne Zimmer! U-Bahn direkt vor der Tür - perfekt!! Super Frühstück. Leider kam das Personal nicht mit abräumen hinterher, so daas wir an beiden Tagen auf einen freien/sauberen Tisch warten mussten bzw. selbst abgeräumt haben. Durch viele Familien/Kinder ist es morgens beim Frühstück und abends im Foyer teilweise sehr laut. Personal ansonsten sehr nett. Tolle Terrasse! ##### Janine Stayed 2 nights in May 2025 ### 10/10 Excellent #### Arie 10 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities Fijn Hotel, ruime kamers en uitstekende service. ##### Arie Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Barceló Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Barcelo-Hamburg.h4802681.Hotel-Information) > > [Ruby Lotti Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Ruby-Lotti-Hotel-Hamburg.h25747088.Hotel-Information) > > [Best Western Premier Alsterkrug Hotel](https://www.expedia.co.uk/Hamburg-Hotels-Best-Western-Premier-Alsterkrug-Hotel.h4059.Hotel-Information) > > [Boutique 53 & 56 Hamburg, Trademark Collection by Wyndham](https://www.expedia.co.uk/Hamburg-Hotels-Boutique-053-Hamburg-Main-Station.h8273267.Hotel-Information) > > [Steigenberger Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Steigenberger-Hotel-Hamburg.h9184.Hotel-Information) > > [IntercityHotel Hamburg Hauptbahnhof](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Hauptbahnhof.h1000289.Hotel-Information) > > [IntercityHotel Hamburg-Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-IntercityHotel-Hamburg-Barmbek.h47070277.Hotel-Information) > > [ibis Styles Hamburg Barmbek](https://www.expedia.co.uk/Hamburg-Hotels-Ibis-Styles-Hamburg-Barmbek.h63218003.Hotel-Information) > > [Hotel Kronprinz Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Novum-Hotel-Kronprinz-Hamburg-Hauptbahnhof.h1105616.Hotel-Information) > > [Mövenpick Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Movenpick-Hotel-Hamburg.h1452073.Hotel-Information) > > [Crowne Plaza Hamburg - City Alster by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Crowne-Plaza-Hamburg-City-Alster.h6219.Hotel-Information) > > [Superbude St. Pauli](https://www.expedia.co.uk/Hamburg-Hotels-Superbude-St-Pauli.h8195596.Hotel-Information) > > [Hotels near Peak District National Park](https://www.expedia.co.uk/Peak-District-National-Park-Hotels.0-l6054094-0.Travel-Guide-Filter-Hotels) > > [AMERON Hamburg Hotel Speicherstadt](https://www.expedia.co.uk/Hamburg-Hotels-AMERON-Hamburg-Hotel-Speicherstadt.h7308421.Hotel-Information) > > [Numa Hamburg Fore](https://www.expedia.co.uk/Hamburg-Hotels-My4walls-Serviced-Apartments-Hamburg.h21481445.Hotel-Information) > > [TORTUE HAMBURG](https://www.expedia.co.uk/Hamburg-Hotels-Tortue-Hamburg.h22227540.Hotel-Information) > > [Hotels in Brasov](https://www.expedia.co.uk/Brasov-Hotels.d6023260.Travel-Guide-Hotels) > > [Hotel Atlantic Hamburg, Autograph Collection](https://www.expedia.co.uk/Hamburg-Hotels-Hotel-Atlantic-Hamburg.h22891.Hotel-Information) > > [Victory House Leicester Square](https://www.expedia.co.uk/London-Hotels-Victory-House-London-Hotel.h16534146.Hotel-Information) > > [Reichshof Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Reichshof-Hotel-Hamburg.h27530.Hotel-Information) > > [Generator Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Generator-Hamburg.h4497835.Hotel-Information) > > [Holiday Inn Hamburg - City Nord by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-City-Nord.h12614713.Hotel-Information) > > [Holiday Inn Hamburg - Hafencity by IHG](https://www.expedia.co.uk/Hamburg-Hotels-Holiday-Inn-Hamburg-Hafencity.h27475678.Hotel-Information) > > [Gastwerk Hotel Hamburg](https://www.expedia.co.uk/Hamburg-Hotels-Gastwerk-Hotel-Hamburg.h431646.Hotel-Information) > > [NH Hamburg Mitte](https://www.expedia.co.uk/Hamburg-Hotels-NH-Hamburg-Mitte.h564028.Hotel-Information) > > [Pyjama Park Schanzenviertel - Hostel](https://www.expedia.co.uk/Hamburg-Hotels-Pyjama-Park-Schanzenviertel.h16068682.Hotel-Information) > > [25hours Hotel HafenCity](https://www.expedia.co.uk/Hamburg-Hotels-25hours-Hotel-HafenCity.h4181420.Hotel-Information) ### Flights > [Flights from London (LHR) to Sydney (SYD)](https://www.expedia.co.uk/lp/flights/lhr/syd/london-to-sydney) ### Packages > [Grand Bazaar](https://www.expedia.co.uk/Grand-Bazaar-Istanbul-City-Center.d6063105.Attraction) > > [HMS Victory](https://www.expedia.co.uk/HMS-Victory-Portsmouth.d6092027.Attraction)