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Hotel Lumen am Hauptbahnhof

3.0 star property
This Hamburg City Center hotel puts travelers in the middle of iconic landmarks with all the right amenities for a hassle-free urban stay

Choose dates to view prices

Hotel Lumen am Hauptbahnhof sits in the heart of Hamburg City Center, where travelers can take advantage of practical laundry facilities and free in-room WiFi. The hotel's multilingual staff helps guests navigate their way to nearby attractions like Hamburg City Hall.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Business services
  • Room service
  • Housekeeping
  • 24/7 front desk
The current price is £60
includes taxes & fees
5 Aug - 6 Aug

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Single Room

Premium bedding, in-room safe, desk, blackout curtains

Single Room

7.8 out of 10
Good
(43 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Premium bedding, in-room safe, desk, blackout curtains

Double Room

7.4 out of 10
Good
(13 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds

7.0 out of 10
Good
(8 reviews)
  • 151 sq ft
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 3 Single Beds

7.4 out of 10
Good
(14 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room

  • 204 sq ft
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Premium bedding, in-room safe, desk, blackout curtains

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room

A hotel room with a bed, bedside tables, a desk, a chair, and a large window with curtains.

Single Room

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About the area

Located in Hamburg City Center neighbourhood, Hotel Lumen am Hauptbahnhof is connected to a shopping centre. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Visit our Hamburg travel guide
Map
Steindamm 19, Hamburg, HH, 20099

What's nearby

  • A large, historic building with a central arched entrance and statues on either side.
    Hamburger Kunsthalle
    6 min walk - 0.4 miles
  • A city street lined with historic buildings, a prominent church spire in the distance, and a clear blue sky.
    Moenckebergstrasse
    6 min walk - 0.4 miles
  • A river with boats, a large building with flags, and a modern skyscraper.
    Alster Lakes
    10 min walk - 0.6 miles
  • A river with buildings in the background, a street lamp, and cherry blossoms in the foreground.
    Inner Alster Lake
    10 min walk - 0.6 miles
  • A historic building with a prominent tower and green roof, surrounded by a spacious square with pedestrians.
    Hamburg City Hall
    16 min walk - 0.9 miles

Getting around

  • South Central U-Bahn
    4 min walk
  • Hamburg Central Station
    5 min walk
  • Hamburg Airport (HAM)
    34 min drive

Restaurants

  • Baumann's Bierbar
    3 min walk
  • As Urfa
    1 min walk
  • Schifferbörse Restaurant
    4 min walk
  • Block House
    4 min walk
  • Köz Ocakbaşı
    1 min walk

About this property

Hotel Lumen am Hauptbahnhof

  • Hotel near Miniatur Wunderland
  • Located close to Elbe Philharmonic Hall, Hotel Lumen am Hauptbahnhof has plenty to offer. Guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), express check-out and a lift
    • Luggage storage, ATM/banking services and 1 meeting room
    • Multilingual staff, free newspapers and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel Lumen am Hauptbahnhof have comforts, such as premium bedding, as well as amenities, such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • Flat-screen TVs with cable channels
    • Heating, daily housekeeping and desks

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  • Breakfast available
  • Laundry room
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 14.90 per person

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14.90 per person
  • Nearby parking fee: EUR 18 per night (1640 ft away)
  • In-room safe fee: EUR 3 per stay
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Frequently asked questions

Is Hotel Lumen am Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Lumen am Hauptbahnhof?

As of 3 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Lumen am Hauptbahnhof on 5 Aug 2026 start from £60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Lumen am Hauptbahnhof?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Lumen am Hauptbahnhof?

Checkout is at 11 AM.

Where is Hotel Lumen am Hauptbahnhof located?

Located in Hamburg City Center, this hotel is within 1 mi (2 km) of Moenckebergstrasse and Hamburg City Hall. Miniatur Wunderland and Elbe Philharmonic Hall are also within 2 miles (3 km). South Central U-Bahn and Hamburg Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Lumen am Hauptbahnhof Reviews

7.0

Good

7.6

Cleanliness

5.8

Location

7.6

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 157 out of 1001 reviews
Rating 8 - Good. 385 out of 1001 reviews
Rating 6 - Okay. 299 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Jawid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jun 2026
Verified review

8/10 Good

BETHARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the value. Location itself is a bit rough, but that’s common for a hotel located around central station. However, the hotel itself is clean and spacious. Staffs were friendly and efficient! Recommended
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Ondanks goede ligging, een hotel met minpuntjes: de steile trap voor de receptie en de ‘zolderkamer’ met slecht sluitende gordijnen
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Sergio

Liked: Staff & service
Disliked: Cleanliness, amenities
The zone around it doesn't look that good at night
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Maria Bruun

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Jeg har egentlig på mange måder haft et fint ophold. Hotellet har bestemt set bedre dage. Det er slidt og godt brugt. Men værelserne har en fin størrelse, sengene sover man egentlig ret okay i og personalet er virkelig venligt og serviceminded. Badeværelset skal man nok ikke lide af klaustrofobi for at bruge. Bruseren skal man helst ikke være ret høj - eller have udfordringer motorisk. Gulvet i den er glat, og i og med at du skal træde ned, gled jeg og forstrakte knæet. Generelt er der stille på hotellet, og det appellerer ikke til unge mennesker og fest. Så vi fik rent faktisk sovet uden de store forstyrrelser. MEN! Hvor ville jeg ønske, at nogen havde skrevet, hvilket kvarter hotellet ligger i. Jeg rejste med min datter, og jeg er lykkelig for, at hun er 18! Tænk hvis jeg havde haft mindre børn med. Det er et yderst broget, (for mig) ubehagelig klientel, der er ude for døren og i området. Her deales åbent med narko, der også indtages ligeså åbent. Her sidder folk nærmest bevidstløse af druk i deres eget bræk. Gaden huser desværre mange hjemløse, og du kan også møde en del prostiturede. Gudskelov er hotellet aflåst og bemandet 24/7. Politiet er massivt til stede i området, men i mindre grad på gaden. Vi følte os ganske enkelt utrygge- og det på trods af, at der også er masser af ganske almindelige handlende og turister. Vores værelser var gudskelov med udsigt til en baggård, så vi havde ro på værelset. Generelt er prisen for høj ift hvad du får desværre.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jun Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated but well kept. Only issue with the hotel is the street below and the environment around. There are far too many suspicious characters on the street. 5 mins walk from the train station feels scary at night. It is also quite a noisy neighbourhood at night.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Dimitri

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Es más barato que otros hoteles, por ende es lo que hay
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

jOhan

Liked: Cleanliness, staff & service
Helt ok om man bara vill sova och samtidigt ha nära till mycket. Inget extra alls i övrigt.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Mads

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel has a very good and central location, making it easy to get around to the city’s attractions and restaurants. However, it is situated on a street that is noisy around the clock. I didn’t experience anything unpleasant as such, but it’s honestly difficult to sleep without earplugs. The room was neat and clean, which is definitely a plus. The bathroom, however, was quite worn and could use some updating. Unfortunately, the service was disappointing. The staff seemed oddly absent, as if they didn’t really care about the guests. It left a somewhat cold impression and took away from the overall experience.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Svein

ok
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely food
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Falk

Liked: Cleanliness, staff & service, property conditions & facilities
praktisch zu erreichen, nah am Hauptbahnhof
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Yektan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Yer olarak
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Ruhi

Liked: Staff & service
Disliked: Cleanliness
Merkez tren birkaç yüz metre ama oda çok pis inanılmaz toz vardı temizlik acil ihtiyaç onun dışında fiyata göre kalınır
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bjarne Potter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God placering
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Said

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale er meget uprofessionelle. Vi haft intet rengøring i 5 døgn. Det værste var at vi betalte dobbelt for halvpension.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Nils

Liked: Cleanliness, staff & service, amenities
Lugnt och skönt.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Göran

Liked: Staff & service
Personal var ok
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Nicht genutzt aber verfügbar
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Monisha

Location is near HBF but shady and not ideal for staying alone; better to book in neighborhoods on other side of HBF.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Krister

Liked: Cleanliness, staff & service
Hotellet och rummet är rent och funktionellt. Saknade glas på rummet. Enkelt att checka in. Området var sunkigt med tvivelaktig handel utanför på gatan.
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Ann

Værelset var OK. Morgenmaden for dyr. Ellers pænt og rent.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Sascha

Disliked: Cleanliness, amenities
Das Zimmer war leider insgesamt sehr dreckig, alles verstaubt (Der Staubsauber hat zur Wand immer einen Sicherheitsabstand eingehalten) Auf dem Bettzeug waren Flecken! Der Fernseher ging nur nach erneuten reindrücken des Kabel an, dann durfte die Halterung aber nicht mehr bewegt werden. Beim Duschkopf kam aus allen Ritzen das Wasser raus, in der Dusche war Grün Span. Die Duschwand war kaputt Usw usw
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Stig Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veldig fint sted og imøtekommende betjening.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Scott

Disliked: Amenities, property conditions & facilities
Staff was courteous and the room was clean. The hotel is close to the central train station for Hamburg, although the neighborhood is not great.
Stayed 1 night in Nov 2025