Skip to main content
Beginning of main content
Expedia-verified reviews
Good!
3.7 of 5 guest rating
Room type Options Nightly price Book

Get an overview of this hotel
3.5-star Hamburg hotel in Eimsbuettel, near Hagenbeck Zoo

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
24-hour front desk
Multilingual staff

Location

Located in Eimsbuettel, this hotel is within 3 mi (5 km) of Hagenbeck Zoo, Trabrennbahn Hamburg Bahrenfeld and Botanical Gardens. Fish Market and Barclaycard Arena are also within 3 mi (5 km). Langenfelde Station is 9 minutes by foot and Osterstrasse U-Bahn is 12 minutes.

Hotel features

This hotel features a bar/lounge, conference space and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.

Room amenities

All 110 soundproofed rooms feature free WiFi and Select Comfort beds. For a bit of entertainment, guests will find LED TVs with satellite channels, and other amenities include sitting areas and minibars.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

Hotel Helgoland features tour or ticket assistance, multilingual staff and concierge services. Event facilities measuring 1615 square feet (150 square metres) include conference rooms. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers complimentary newspapers in the lobby, laundry facilities and dry cleaning/laundry services. On-site self-parking is complimentary.

Hotel Helgoland has designated areas for smoking.

  • Express check-in
  • Bar/lounge
  • Designated smoking areas (fines apply)
  • Lift
  • 24-hour front desk
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built – 1983
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Conference space size (meters) - 150
  • Safe-deposit box at front desk
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 1615
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 110
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German

Parking

Free self parking

Room Amenities

Hotel Helgoland offers 110 forms of accommodation with minibars and a safe. This individually decorated accommodation has separate sitting areas. Select Comfort beds feature premium bedding. LED televisions come with satellite channels. Bathrooms include a bath and shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Free newspaper
  • Minibar
  • LED TV
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Phone
  • Fan
  • Individually decorated
  • Free bottled water
  • Towels provided
  • Linens provided
  • Private bathroom
  • Sleep Number by Select Comfort mattress
  • Hair dryer
  • In-room safe
  • Bathtub or shower
  • Number of bathrooms - 1
  • Room service (limited hours)
  • Cots/infant beds (surcharge)
  • Satellite TV service
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Desk
  • Premium bedding
  • Heating
  • Separate sitting area

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.

Room service (during limited hours) is available.

Nearby Things to Do

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Hotel Policies

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 26 per night.
  • Cribs (infant beds) are available for EUR 10 per night.

Pets

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No pets or service animals allowed

24-hour check-in

Debit cards

Number of children who can stay for free – 2

Online Penalty Collection

Fees

 

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 12 for children (approximately)
  • Crib (infant bed) fee: EUR 10 per night
  • Rollaway bed fee: EUR 26 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Helgoland Hamburg
  • Helgoland Hotel
  • Hotel Helgoland
  • Hotel Helgoland Hamburg
  • Hotel Helgoland Hotel
  • Hotel Helgoland Hamburg
  • Hotel Helgoland Hotel Hamburg

We should mention

No pets or service animals are allowed at this property.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Sorry, we seem to have had an issue loading our review content. Try again?