4/5 Good
Verified traveller
Travelled with family, Travelled with family and small children
13 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2020
Holiday Inn Hamburg
Photo gallery for Holiday Inn Hamburg
Overview of Holiday Inn Hamburg
Holiday Inn Hamburg
3.8/5 Good
Guests rated this property 4.1/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Spa
- Restaurant
- Gym
- Breakfast available
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitiser provided
- Personal protective equipment
Billwerder Neuer Deich 14, Hamburg, HH, 20539
Explore the area
- Mehr!-Theater am Großmarkt3 min drive
- Huhnerposten Events Location4 min drive
- Deichtorhallen4 min drive
- Hamburg (HAM)17 min drive
Choose dates to view prices
About this area
Hamburg
Located in Hamburg's Rothenburgsort neighbourhood, Holiday Inn Hamburg is near a metro station and on a river. Hamburg Cruise Center and St. Pauli Piers are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Reeperbahn and Fish Market. Miniatur Wunderland and Hamburger Dom are not to be missed. Spend some time exploring the area's activities, including golfing.
View in a map
What's nearby
- Mehr!-Theater am Großmarkt - 3 min drive
- Huhnerposten Events Location - 4 min drive
- Deichtorhallen - 4 min drive
- Dialogue in the Dark Exhibition - 4 min drive
- International Maritime Museum - 5 min drive
Getting around
- Elbbrücken Station - 12 min walk
- Rothenburgsort S-Bahn - 15 min walk
- Hamburg Airport (HAM) - 17 min drive
Restaurants
- Elbgarten — 1 min walk
- Windfang — 1 min walk
- Mein Döner - 5 min walk
- Oldtimertankstelle Brandshof - 10 min walk
- Blaue Adria - 10 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.
Safety measures
Gives staff personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking on site (EUR 20 per day)
- Limited on-site parking
- Electric car charging station on site
- Wheelchair-accessible parking available
- Height restrictions apply for on-site parking
Food and drink
- Full breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 14-19.50 for adults and EUR 14-19.50 for children
- 1 restaurant
- 1 bar
- Room service available
Things to do
- 24-hour fitness centre
- Indoor pool
- Sauna
Family friendly
- Free cots/infant beds
- Indoor pool
- In-room childcare (surcharge)
- Laundry facilities
- Rollaway/extra beds (surcharge)
Conveniences
- ATM/banking services
- Banquet hall
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- French
- German
- Russian
Business services
- 24-hour business centre
- Computer station
- Conference centre (8923 square feet of space)
- Meeting rooms 17
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Assistive listening devices available
- In-room accessibility (select rooms)
- Roll-in shower (select rooms)
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Free cots/infant beds
- Heating
- Hypo-allergenic bedding
- Pillow menu
- Rollaway/extra beds (surcharge)
Bathroom
- Bathtub or shower
- Free toiletries
- Hairdryer
Entertainment
- Flat-screen TV
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
More
- Connecting rooms available
- Desk
- Iron/ironing board (on request)
- Phone
- Safe
Similar properties
See similar properties
Hamburg
Hamburg-Harburg
Washer and dryer
Guest rating 3.5+
Hotel
4 star
Pool
Business-friendly
Policies
Check-in
Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 35
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 12 2021 to October 31 2021 (dates subject to change):
- Fitness facilities
- Sauna
- Swimming pool
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 40.0 per day.
Free cots (infant beds)
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 4.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Breakfast fee: between EUR 14 and EUR 19.50 for adults, and EUR 14 and EUR 19.50 for children (approximately)
- Self-parking fee: EUR 20 per day
- Early check-in fee: EUR 35 (subject to availability)
- Late check-out fee: EUR 35 (subject to availability)
- Rollaway bed fee: EUR 40.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
Hamburg Holiday Inn
Holiday Inn Hamburg
Holiday Inn Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hotel Hamburg
Holiday Inn Hamburg Hotel
Holiday Inn Hamburg Hamburg
Holiday Inn Hamburg an IHG Hotel
Holiday Inn Hamburg Hotel Hamburg
Frequently asked questions
Overall score and ratings
3.8
Good
4.1/5
Cleanliness
4.0/5
Staff & service
3.7/5
Amenities
3.7/5
Property conditions & facilities
3/5 Okay
Juergen
4 Jul 2020
Stayed 4 nights in Jun 2020
4/5 Good
Verified traveller
19 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
4/5 Good
Gareth
8 Mar 2020
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2020
3/5 Okay
Regan
26 Jan 2020
Stayed 6 nights in Jan 2020