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Reception
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi
In-room safe, free WiFi

Guest reviews

985 reviews
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Breakfast Available
Business Services
Parking Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Personal protective equipment

Map

Explore the area

Popular LocationMoenckebergstrasse17 min walk
Popular LocationHamburg Wholesale Market8 min drive
Popular LocationHamburg City Hall9 min drive
AirportHamburg (HAM)26 min drive

Choose dates to view prices

  • Single Room

    4.3/5 guest room rating

    Room amenities

    • 151 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Twin Room

    4.1/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsTwin Room
  • Quadruple Room

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Single Bunk Bed OR 2 Single Beds
    More detailsQuadruple Room
  • Family Room

    3.7/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 4
    • 1 Single Bunk Bed OR 2 Single Beds
    More detailsFamily Room
  • Six bed room

    4.3/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 6
    • 3 Single Beds and 1 Single Bunk Bed
    More detailsSix bed room
  • Shared Dormitory (1 bed in a shared Dorm for 6 people)

    3.9/5 guest room rating

    Room amenities

    • 280 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsShared Dormitory (1 bed in a shared Dorm for 6 people)

About this area

Hamburg

Located in Hamburg's Hammerbrook neighbourhood, a&o Hamburg City is in the city centre and near a metro station. Miniatur Wunderland and Hamburg Dungeon are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests appreciate the hostel's convenience for public transport: Berliner Tor Station is 6 minutes by foot and Hammerbrook S-Bahn is 8 minutes.

Visit our Hamburg travel guide
Map
Popular Location

What's nearby

  • Moenckebergstrasse - 17 min walk
  • Hamburg Wholesale Market - 8 min drive
  • Hamburg City Hall - 9 min drive
  • Hamburg Cruise Center - 13 min drive
  • Hamburg State Opera - 16 min drive

Getting around

  • Berliner Tor Station - 6 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
  • Hamburg (HAM) - 26 min drive

Restaurants

  • Hallo Vietnam - 6 min walk
  • Safran - 7 min walk
  • Loving Hut - 7 min walk
  • Snackmacherei Hamburg - 8 min walk
  • La Famiglia - 8 min walk

About this property

a&o Hamburg City

Hamburg hostel in Hammerbrook, near Miniatur Wunderland
Along with a bar/lounge, this smoke-free hostel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area and conference space. All 274 rooms offer complimentary wireless Internet access, TVs with satellite channels, and hairdryers. Other amenities available to guests include safes, showers and free toiletries.
A&o Hamburg City offers 274 forms of accommodation with a safe and a hairdryer. Televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: EUR 19 per day

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 7.9 for adults and EUR 3.95 for children
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property
  • TV in reception

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 19-inch TV
  • Satellite channels

More

  • Safe

Policies

Check-in

Check-in between 3 PM and midnight
Early check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Dogs only
1 per room (up to 33 lb/15 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 7.9 for adults and EUR 3.95 for children (approximately)
  • Self-parking fee: EUR 19 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Early check-in fee: EUR 7.50 (subject to availability)
  • Late check-out fee: EUR 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast

Property is also known as

A&O Hamburg City Hostel
A&O Hostel
A&O Hamburg City
A&O
A O Hamburg City Hostel
A O Hamburg City
a&o Hamburg City Hamburg
a&o Hamburg City Hostel/Backpacker accommodation
a&o Hamburg City Hostel/Backpacker accommodation Hamburg

Frequently asked questions

Can I cancel my reservation for free at a&o Hamburg City and receive a full refund?
Yes, a&o Hamburg City offers free cancellation on select room rates, because flexibility matters! Please refer to a&o Hamburg City cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at a&o Hamburg City?
As of 13 Aug 2020, prices found for a 1-night stay for 2 adults at a&o Hamburg City on 17 Aug 2020 start from £41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is a&o Hamburg City pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 10 per pet, per night.
How much is parking at this property?
Self-parking is available for EUR 19 per day.
What time is check-in at a&o Hamburg City?
Check-in is from 3 PM to midnight. Early check-in is available for a fee of EUR 7.50 (subject to availability).
What time is check-out at this hostel?
Checkout is at 10 AM. Late checkout is available for EUR 10.00 (subject to availability).
Where is this hostel located?
Located in Hammerbrook, this hostel is within 1 mi (2 km) of Museum of Arts and Crafts Hamburg and Moenckebergstrasse. Miniatur Wunderland and Hamburg Dungeon are also within 2 miles (3 km). Berliner Tor Station is 6 minutes by foot and Hammerbrook S-Bahn is 8 minutes.

Guest reviews

Overall score and ratings for a&o Hamburg City

3.4
Guest rating
985 reviews
5 - Excellent
117
4 - Good
409
3 - Okay
275
2 - Mediocre
112
1 - Poor
72
3.6
Cleanliness
3.4
Service and Staff
3.5
Amenities
3.3
Property condition
2.0 out of 5 Poor
  • Liked: Amenities
  • Disliked: Cleanliness, property conditions & facilities

I've stayed at several A&O's and I have always appreciated their value and cleanliness for our family of 4. This property, however, was dirty. I had to clean dust and grime off the bunk bed frame before allowing my children to climb in. The windows and sills were disgustin. Someone had traced messages in the dirt. The radiator was coated in dust and dripped with food. It is clear that there is a culture with cleaning staff that needs to change. I think there is no excuse for not cleaning properly, particularly in the Covid era. Get you act together!

Stayed 1 night in Jul 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2019
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Always stay with A & O when we go to Germany, never disappointed, excellent.

Stayed 3 nights in Nov 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice place a lovely facilities. problem getting taxis

Stayed 3 nights in Sep 2019
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hostel provided a clean, comfortably-furnished individual room with en-suite bathroom and shower. Staff was very helpful. Breakfast seemed a bit over-priced compared to what was available in the neighborhood. Location was convenient to the Berliner Tor metro station, which is well-connected to the rest of the city.

Stayed 6 nights in Sep 2019
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