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ARCOTEL Rubin Hamburg

Photo gallery for ARCOTEL Rubin Hamburg

Primary image
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Overview of ARCOTEL Rubin Hamburg

ARCOTEL Rubin Hamburg

4.5 star property

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Steindamm 63, Hamburg, HH, 20099

Explore the area

  • Popular LocationAlster Lakes12 min walk
  • Popular LocationHamburger Kunsthalle12 min walk
  • Popular LocationSt. Peter's Church19 min walk
  • AirportHamburg (HAM)25 min drive

Choose dates to view prices

About this area

Hamburg

Located in Hamburg-Mitte neighbourhood, ARCOTEL Rubin Hamburg is connected to a shopping centre. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hamburger Dom. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclays Arena. Take the opportunity to explore the area for water adventures such as sailing and other activities like segway rentals/tours. Guests appreciate the hotel's central location.
Visit our Hamburg travel guideOpens in a new window
Map

What's nearby

  • Huhnerposten Events Location - 11 min walk
  • Alster Lakes - 12 min walk
  • Hamburger Kunsthalle - 12 min walk
  • St. Peter's Church - 19 min walk
  • Deichtorhallen - 19 min walk

Getting around

  • Lohmuhlenstrasse U-Bahn - 4 min walk
  • Hamburg Central Station - 10 min walk
  • Hamburg Airport (HAM) - 25 min drive

About this property

ARCOTEL Rubin Hamburg

Pet-friendly hotel connected to the convention centre in Hamburg with 24-hour business centre
A bar/lounge, a 24-hour business centre and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and concierge services.
ARCOTEL Rubin Hamburg offers 217 accommodations with laptop-compatible safes and complimentary bottles of water. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 18.00 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 22 per person
  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3854 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Welcoming dogs only
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self-parking fee: EUR 18.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Rubin
ARCOTEL Rubin Hamburg
ARCOTEL Rubin Hotel
ARCOTEL Rubin Hotel Hamburg
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hotel
ARCOTEL Rubin Hamburg Hamburg
ARCOTEL Rubin Hamburg Hotel Hamburg

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 395 out of 984 reviews
5 - Excellent 40%
Rating 4 - Good. 451 out of 984 reviews
4 - Good 46%
Rating 3 - Okay. 98 out of 984 reviews
3 - Okay 10%
Rating 2 - Poor. 24 out of 984 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 984 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness
Write a review

5/5 Excellent

Stayed 2 nights in Feb 2022

5/5 Excellent

Stayed 2 nights in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice clean hotel with very friendly staff. The location suited us for what we were looking for but I can imagine the area can put some people off.
Stayed 3 nights in Nov 2021

1/5 Terrible

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and humiliating
By check in the desk lady announced to us, with a great apology, that the 4.5-star Arcotel Rubin was totally overbooked and hence she'd send us over to 3-star hotel suite. I wouldn't accept her offer which made her respond that by my refusal I was welcome to find another accommodation in town at my own expense. We had driven 11 hours from Denmark including over a 3-hour traffic jam on highway 7 on account of a horrible accident so I was forced to accept her degrading. To cut the story short it was not only a rather disappointing but also a humiliating experience for the desk lady offered me no compensation at all. I had stayed in the Arcotel before and enjoyed their standards but this miserable affair would make me wanna warn my fellow travellers against this hotel. I hope Hotels.com will follow up on this incident professionally.
Stayed 1 night in Oct 2021

3/5 Okay

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2021