Title: Grand Mercure Lake Hamana Resort & Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Mercure Lake Hamana Resort & Spa Hotel with free parking, steps from Lake Hamana ## Photo gallery for Grand Mercure Lake Hamana Resort & Spa ![Seasonal outdoor pool - Grand Mercure Lake Hamana Resort & Spa (Hamamatsu)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/dcea4bb3.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Miscellaneous - Grand Mercure Lake Hamana Resort & Spa (Hamamatsu)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/77c9222c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Suite, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets - Grand Mercure Lake Hamana Resort & Spa (Hamamatsu)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/571e2ce2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Mercure Lake Hamana Resort & Spa (Hamamatsu)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/4762dfbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets - Grand Mercure Lake Hamana Resort & Spa (Hamamatsu)](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/16cc04ac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers find tranquility at this lakeside resort where the indoor onsen provides natural mineral waters for relaxation. The property features convenient on-site shopping, professional spa services, and a seasonal pool, all surrounded by beautiful garden landscapes. ## Reviews 8.0 Very good ## Popular amenities - Spa - Pool - All-inclusive - Breakfast available - Parking included - 24/7 front desk £62 8 Jan - 9 Jan 2026 ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=11786269&PinnedHotelID=11786269&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 16 of 16 rooms ### View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view ![Classic Room, Japanese style, 4 futon beds, Ocean/Sea view | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/4844f884.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Ocean/Sea view ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 8 - 3 Single Beds ### View all photos for Classic Room with 2 single beds and 2 extra beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/3810aad1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 2 extra beds 8.2 Very good 20 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 8 - 2 Single Beds ### View all photos for Classic Room with 2 single beds and 2 extra beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/3810aad1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room with 2 single beds and 2 extra beds ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 8 - 2 Single Beds and 2 Double Sofa Beds ### View all photos for Classic Room, Japanese style, 4 futon beds, Lake view ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/1ccf7ea2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese style, 4 futon beds, Lake view 8.0 Very good 1 review ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 6 - 4 Single Futons ### View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view ![Free toiletries, hair dryer, slippers, bidet](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/1ccf7ea2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view 8.8 Excellent 3 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 10 - 2 Single Beds and 3 Single Futons ### View all photos for Classic Room, Multiple Beds (Japanese Western Style) ![Classic Room, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/f6697796.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, Multiple Beds (Japanese Western Style) 7.6 Good 5 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 9 - 2 Single Beds and 1 Double Sofa Bed ### View all photos for Standard Room, 2 Single Beds (Shower Booth) ![Standard Room, 2 Single Beds (Shower Booth) | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/c8e5ae51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds (Shower Booth) ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 4 - 2 Single Beds ### View all photos for Standard Room, 2 Single Beds ![Standard Room, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/7f08fa32.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds 8.8 Excellent 6 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 8 - 2 Single Beds ### Superior Room with 2 single beds and 1 extra bed ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 6 - 2 Single Beds and 2 Double Sofa Beds ### View all photos for Executive Room, 2 Single Beds ![Executive Room, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/c22cd7cd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 2 Single Beds 8.4 Very good 5 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 6 - 2 Single Beds ### View all photos for Superior Room, 3 Single Beds ![In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/d91e32b2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 3 Single Beds 8.0 Very good 2 reviews ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 8 - 3 Single Beds ### View all photos for Classic Suite, Multiple Beds (Japanese Western Style) ![Classic Suite, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/b2514192.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, Multiple Beds (Japanese Western Style) ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 7 - 4 Single Beds ### View all photos for Classic Room, 1 Double Bed ![Classic Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/2eaeda05.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 Double Bed ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 3 - 1 Double Bed ### View all photos for Classic Suite, 2 Single Beds ![Classic Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/41b1b71f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Single Beds ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 4 - 2 Single Beds ### View all photos for Classic Room, 2 Single Beds, Accessible ![Classic Room, 2 Single Beds, Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/3a1bb250.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 2 Single Beds, Accessible ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 4 - 2 Single Beds ### View all photos for Classic Suite, 2 Single Beds ![Classic Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets](https://images.trvl-media.com/lodging/12000000/11790000/11786300/11786269/07bce422.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Suite, 2 Single Beds ### Highlights Air conditioning Heating Fridge Flat-screen TV Bidet Private bathroom Hairdryer Satellite channels - Sleeps 8 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamamatsu-Hotels-THE-HAMANAKO.h11786269.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamamatsu-Hotels-THE-HAMANAKO.h11786269.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.70700%2C137.61665&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FP_uDmtiYI6iqNANP3AETOc70aQ=) 4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101 #### What's nearby - Lake Hamana \- 1 min walk \- 0.0 miles - Hamanako Garden Park \- 5 min drive \- 1.3 miles - Hamamatsu Flower Park \- 15 min drive \- 5.0 miles - Hamanako Palpal Theme Park \- 15 min drive \- 5.0 miles - Kanzanji Temple \- 18 min drive \- 5.5 miles #### Getting around - Oitsu Station - 30 min drive - Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 69 min drive #### Restaurants - ‪魚勝 - ‬16 min walk - ‪浅草軒 分店 - ‬5 min drive - ‪Luccicore - ‬9 min drive - ‪海幸 - ‬9 min drive - ‪福ちゃん 舞阪店 - ‬7 min drive ## About this property ### Grand Mercure Lake Hamana Resort & Spa Upscale hotel near Lake Hamana Located close to Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa provides an indoor mineral hot spring (onsen), shopping on-site and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and laundry facilities. You'll also find perks such as: - A seasonal outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), free train station pick-up and hot springs on-site - A lift, smoke-free property and newspapers in the reception Room features All 369 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Extra amenities include: - Bathrooms with bidets and baths or showers - Flat-screen TVs with satellite channels - Fridges, heating and daily housekeeping ### All-inclusive details All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply). ### Awards and affiliations This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests. ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/23000000/22420000/22417600/22417513/5d9abe9e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Richmond Hotel Hamamatsu Naka Ward - Free WiFi - Air conditioning - Breakfast available - Parking available 8.8 Excellent 604 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=22417513&PinnedHotelID=22417513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/8000000/7330000/7329800/7329758/b1f7a2f9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Okura Act City Hotel Hamamatsu Naka Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 1,002 reviews £94 7 Jan - 8 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-07&endDate=2026-01-08&selected=7329758&PinnedHotelID=7329758&HadPinnedHotel=true®ionId=-1&adults=2) ![Waterslide](https://images.trvl-media.com/lodging/19000000/18050000/18049500/18049449/02346941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tsumagoi Resort Sai No Sato Kakegawa - Pool - Spa - Waterslide - Free WiFi 7.6 Good 96 reviews £82 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=18049449&PinnedHotelID=18049449&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/16000000/15130000/15128900/15128842/28923bb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LiVEMAX Hamamatsu-Ekimae Naka Ward - Free WiFi - Air conditioning - Laundry - 24/7 front desk 7.2 Good 295 reviews £28 8 Jan - 9 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-08&endDate=2026-01-09&selected=15128842&PinnedHotelID=15128842&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/75000000/74130000/74127000/74126911/30fdb256.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL SUI HAMAMATSU Naka Ward - Free WiFi - Air conditioning - Breakfast available - Laundry 9.2 Wonderful 264 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=74126911&PinnedHotelID=74126911&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/28000000/27390000/27382900/27382891/179944f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Listel Hamanako Kita Ward - Pool - Parking included - Free WiFi - Restaurant 6.0 18 reviews £104 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=27382891&PinnedHotelID=27382891&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/5000000/4350000/4347200/4347122/41e351df_edited_061b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Daiwa Roynet Hotel Hamamatsu Naka Ward - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.8 Excellent 939 reviews £52 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4347122&PinnedHotelID=4347122&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16180000/16175900/16175812/4083bd6b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hamanako Wan Wan Paradise Hotel Nishi Ward - Pet-friendly - Parking included - Free WiFi - Restaurant 8.4 Very good 44 reviews £101 23 Dec - 24 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=16175812&PinnedHotelID=16175812&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/49000000/48950000/48947600/48947528/f6d539bd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hamanako Kanzanjionsen Hotel Kikusuitei Nishi Ward - Parking included - Free WiFi - Air conditioning - Housekeeping 7.4 Good 36 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=48947528&PinnedHotelID=48947528&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/103000000/102750000/102748000/102747937/23c524c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GREENITY IWATA Iwata - Parking included - Free WiFi - Restaurant - Breakfast available 10 Exceptional 28 reviews £95 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=102747937&PinnedHotelID=102747937&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up shuttle from 2:00 PM to 5:00 PM - Train station shuttle at scheduled times - Free train station drop-off - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 2,000 to 2,000 for children - A restaurant ### Things to do - Arcade/game room - Children's pool - Hot springs - Seasonal outdoor pool - Shopping ### Family friendly - Arcade/game room - Children's pool - In-room refrigerator - Laundry facilities - Seasonal outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Meeting rooms ### Outdoors - Garden ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bathtub or shower - Bidet - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Refrigerator ### More - Air conditioning - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests must be at least 20 years to stay in a smoking room. ### Renovations and closures This property is closed from 9 February 2026 to 9 February 2026 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults and JPY 2000 to 2000 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments and cash Mobile payment options include: PayPay, Merpay and WeChat Pay Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Additional fees may apply to children for items such as extra bedding and meals. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The seasonal pool will be open from July to August The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is required for transport to and from this property Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hamanako Royal Hotel Hamamatsu Hamanako Royal Hotel Hamanako Royal Hamamatsu Hamanako Royal HAMANAKO Hotel Hamamatsu HAMANAKO Hotel HAMANAKO Hamamatsu HAMANAKO THE HAMANAKO Mercure Hamana & Spa Hamamatsu Grand Mercure Lake Hamana Resort Spa Grand Mercure Lake Hamana Resort & Spa Hotel Grand Mercure Lake Hamana Resort & Spa Hamamatsu Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu ## Frequently asked questions ### Does Grand Mercure Lake Hamana Resort & Spa have a pool? ### How much does it cost to stay at Grand Mercure Lake Hamana Resort & Spa? ### Is Grand Mercure Lake Hamana Resort & Spa pet-friendly? ### How much is parking at Grand Mercure Lake Hamana Resort & Spa? ### What time is check-in at Grand Mercure Lake Hamana Resort & Spa? ### What time is check-out at Grand Mercure Lake Hamana Resort & Spa? ### Are there all-inclusive benefits at Grand Mercure Lake Hamana Resort & Spa? ### Where is Grand Mercure Lake Hamana Resort & Spa located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Mercure Lake Hamana Resort & Spa Reviews ## Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 206 8 - Good 251 6 - Okay 92 4 - Poor 35 2 - Terrible 16 ### 8.2/10 Cleanliness ### 8.0/10 Staff & service ### 7.6/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Bilal 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! ##### Bilal Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Benjamin 21 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent food on site ##### Benjamin Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Ken 10 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A plethora of breakfast options were offered every morning. In the evening, snacks and drinks were provided for a few hours in the lounge. A person could easily spend the whole day here. You'll be fed, there's a pool and spring, a shop on the first floor, free drinks. This place is well worth your $$. We felt very well taken care of. We are likely coming back on our next trip to Japan. ##### Ken Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Setsuko 12 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast buffet was excellent ##### Setsuko Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Maryanne 30 Nov 2024 Liked: Amenities Nice clean and warm, room, friendly staff. Lovely breakfast ##### Maryanne Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dmitrii 26 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A spa hotel 30 min away from the center This is a spa hotel with mineral baths, excellent food and drinks. It's a bit far from the center of Hamamatsu city (30 min by taxi), but it worth the drive. Service is excellent. Executive lounge with free drinks on the top floor is supper nice (you need to stay in the executive room to have access). The only minor issue - no aircon in the corridors of the top floors. The aircon in the room worked perfectly. ##### Dmitrii Stayed 13 nights in Jun 2025 ### 10/10 Excellent #### James L 26 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big, comfortable rooms, fantatic onsen, great breakfast., free happy hour, expensive dinners. Overall excellent ##### James L Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Yue 27 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good for families land big room ##### Yue Stayed 2 nights in Nov 2023 ### 8/10 Good #### CALISTA SZE WAN 8 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 11th floor is newly renovated. Room is large and the lakeside view is manificent ##### CALISTA SZE WAN Stayed 1 night in Nov 2024 ### 8/10 Good #### Jonathan 2 Aug 2024 Liked: Cleanliness, staff & service, amenities The hotel is a bit old and could probably use a remodel. However the hotel is clean, has a nice onsen, and the customer service was very good. My kids also enjoyed the outdoor pool the resort has. I would stay again if I visited Hamamatsu again. ##### Jonathan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Bilal 14 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location! ##### Bilal Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Leslie 31 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities quiet, easy parking ##### Leslie Stayed 1 night in Aug 2025 ### 10/10 Excellent #### steven 2 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free happy hour drink 3-6 19-21 ##### steven Stayed 5 nights in Aug 2025 ### 6/10 Okay #### yoraderu 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities Welcome lounge and night lounge foods are delicious. ##### yoraderu Stayed 1 night in Jan 2025 ### 6/10 Okay #### Brock 6 Mar 2023 Liked: Cleanliness We made a mistake to stay here?, it was the only place around Hamamatsu that was available ##### Brock Stayed 1 night in Mar 2023 ### 8/10 Good #### Taiki 4 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities good ##### Taiki Stayed 2 nights in May 2024 ### 6/10 Okay #### Elizabeth 8 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities Check-in was easy and staff was very friendly - was able to add another room for the night for our teen kids. There was a function on in one restaurant, and according to staff, all other restaurants were unavailable. There was very little within walking distance for us to eat. Staff offered to call a cab, but cab company had a long wait time. Breakfast buffet was very good with many options. ##### Elizabeth Stayed 1 night in Jul 2023 ### 4/10 Poor #### Todd 30 Jul 2024 Liked: Cleanliness Disliked: Amenities, property conditions & facilities They server breakfast and lunch with no food options in-between. nothing at all the closest place to get food is a 7-11 that is quite a walk away. the pool is nice but shuts down frequently for no reason. they havea ping pong room but again it is only open fro a few hours after 3pm. therre is a lot of time with nothing do do with your kids which is not great. ##### Todd Stayed 4 nights in Jul 2024 ### 4/10 Poor #### tetsuya 7 Dec 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 品数は多かったが、若者むきだろうと感じた。施設は全体に古く、色んな所で待ち時間があった ##### tetsuya Stayed 1 night in Dec 2025 ### 8/10 Good #### miyuki 1 Dec 2025 Liked: Cleanliness お部屋の隅々まで清潔でしたが、タオルを干す所が部屋に無くて、少し残念でした。スタッフに聞けば良かったのかな? 温泉は広くて(外湯も)良かったです…炭酸風呂は肌に水疱がつかなかったので、出ていなかったと思います。料理の種類が多くて食べ過ぎちゃいました! ##### miyuki Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Yasuhiro 29 Nov 2025 客室は綺麗で良かった 食事も大変美味しかった ##### Yasuhiro Stayed 1 night in Nov 2025 ### 4/10 Poor #### HARUO 20 Nov 2025 Disliked: Staff & service, property conditions & facilities 22時で大浴場が終了するのは早すぎます。 部屋の風呂はユニットバスでビジネスホテル並みです 価格から考えると残念なホテルでした ##### HARUO Stayed 1 night in Nov 2025 ### 10/10 Excellent #### SAYAKA 8 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 平日はさんでの宿泊だったので、混雑も気にならず家族でゆっくり出来ました。お世話になりました。 ##### SAYAKA Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Chiemi 4 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 女子4人旅で利用しました。 お部屋、接客、食事、温泉全て大満足❣️ また来年も利用したいです。 ##### Chiemi Stayed 1 night in Nov 2025 ### 8/10 Good #### KOMAKI 2 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタンダードツインのお部屋でしが 広々として トイレ洗面所も綺麗で気持ち良かったです オールインクルーシブの内容も良かったです 食事は何も食べても 美味しく思えました ##### KOMAKI Stayed 1 night in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Family Apartment with 2 bedrooms](https://www.expedia.co.uk/Benalmadena-Hotels-Family-Apartment-With-2-Bedrooms.h46388759.Hotel-Information) > > [Beach Resorts & Hotels in Tunisia](https://www.expedia.co.uk/Destinations-In-Tunisia-Beach-Hotels.0-0-d182-tBeachHotels.Hotel-Filter-Destinations) > > [Margaritaville Resort Times Square](https://www.expedia.co.uk/New-York-Hotels-Margaritaville-Resort-Times-Square.h66525849.Hotel-Information) > > [4 Star Hotels in Brussels](https://www.expedia.co.uk/4Star-Brussels-Hotels.s40-0-d178241.Travel-Guide-Filter-Hotels) > > [Family-Friendly Hotels in England](https://www.expedia.co.uk/Destinations-In-England-Family-Friendly-Hotel.0-0-d11218-tFamilyFriendlyHotel.Hotel-Filter-Destinations) > > [Hotel dei Pini](https://www.expedia.co.uk/Fiuggi-Hotels-Hotel-Dei-Pini.h1418252.Hotel-Information) > > [Asur Hotel](https://www.expedia.co.uk/Istanbul-Hotels-Asur-Hotel.h2688576.Hotel-Information) > > [HiltonHotels Hotels in Kings Cross St. Pancras](https://www.expedia.co.uk/Kings-Cross-St-Pancras-London-Hotels-Hilton-Hotels.0-n6047476-0--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Radisson Blu Hotel, London South Kensington](https://www.expedia.co.uk/London-Hotels-Radisson-Blu-Vanderbilt-Hotel.h11715.Hotel-Information) > > [TravelodgeUK Hotels in West London](https://www.expedia.co.uk/West-London-Hotels-Travelodge-UK.0-0-d6047457--bTravelodgeUK.Travel-Guide-Filter-Hotels) > > [Dodo Hotel Spa Old City](https://www.expedia.co.uk/Istanbul-Hotels-Palde-Hotel-Spa.h29454534.Hotel-Information) > > [Hotels with Parking in Lewisham](https://www.expedia.co.uk/Lewisham-London-Hotels-Hotel-With-Parking.0-n179504-0-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotels with Connecting Rooms in Hurghada](https://www.expedia.co.uk/Hurghada-Hotels-Hotel-With-Connecting-Rooms.0-0-d1512-thotelwithconnectingrooms.Travel-Guide-Filter-Hotels) > > [Embassy Suites by Hilton Niagara Falls Fallsview](https://www.expedia.co.uk/Niagara-Falls-Hotels-Embassy-Suites-By-Hilton-Niagara-Falls-Fallsview.h918001.Hotel-Information) > > [Hanay Suit Hotel](https://www.expedia.co.uk/Side-Hotels-Hanay-Suit-Hotel.h15755653.Hotel-Information) > > [Oasis Hotel](https://www.expedia.co.uk/Kalymnos-Hotels-Oasis-Hotel.h19828994.Hotel-Information) > > [Historic Hotels in Valencia City Centre](https://www.expedia.co.uk/Valencia-City-Centre-Valencia-Hotels-Historic-Hotel.0-n6185713-0-tHistoricHotel.Travel-Guide-Filter-Hotels) > > [The Standard High Line](https://www.expedia.co.uk/New-York-Hotels-The-Standard-High-Line.h10630123.Hotel-Information) ### Flights > [Flights from London (LHR) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/lhr/cgn/london-to-cologne) ### Cars ### Packages > [Carinthia Holidays](https://www.expedia.co.uk/Carinthia.d6050038.Holidays-City-Breaks) ### Holiday Rentals > [Lowestoft Holiday Rentals](https://www.expedia.co.uk/Lowestoft-Holiday-Rentals.d5630.Travel-Guide-HolidayRentals) ### General > [Visit Pembroke](https://www.expedia.co.uk/Pembroke.dx182875)