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Grand Mercure Lake Hamana Resort & Spa

4.0 star property
Hotel with free parking, steps from Lake Hamana

Choose dates to view prices

Photo gallery for Grand Mercure Lake Hamana Resort & Spa

Exterior
Exterior
Treatment room
Classic Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Travelers find tranquility at this lakeside resort where the indoor onsen provides natural mineral waters for relaxation. The property features convenient on-site shopping, professional spa services, and a seasonal pool, all surrounded by beautiful garden landscapes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • All-inclusive
  • Breakfast available
  • Parking included
  • 24/7 front desk
The current price is £57
additional charges may apply
14 Oct - 15 Oct

Room options

Check availability for these dates

Tonight

Sept 14 - Sept 15
Check availability for tonight Sept 14 - Sept 15

Tomorrow

Sept 15 - Sept 16
Check availability for tomorrow Sept 15 - Sept 16
Available filters for rooms
Showing 16 of 16 rooms

View all photos for Standard Room, 2 Single Beds (Shower Booth)

Standard Room, 2 Single Beds (Shower Booth) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds (Shower Booth)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, 2 Single Beds, Accessible

Classic Room, 2 Single Beds, Accessible | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Ocean/Sea view

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Classic Suite, Multiple Beds (Japanese Western Style)

Classic Suite, Multiple Beds (Japanese Western Style) | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, Multiple Beds (Japanese Western Style)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 7
  • 4 Single Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, 1 Double Bed

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Suite, 2 Single Beds

Classic Suite, 2 Single Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Suite, 2 Single Beds

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Room, 2 Single Beds

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 6
  • 2 Single Beds

View all photos for Superior Room with 2 single beds and 1 extra bed

Room amenity

Superior Room with 2 single beds and 1 extra bed

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Lake view

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 10
  • 2 Single Beds and 3 Single Futons

View all photos for Classic Room, Multiple Beds (Japanese Western Style)

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Multiple Beds (Japanese Western Style)

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 9
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 3 Single Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Superior Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Room with 2 single beds and 2 extra beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room with 2 single beds and 2 extra beds

8.6 out of 10
Excellent
(18 reviews)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Lake view

In-room safe, iron/ironing board, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Lake view

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Satellite channels
  • Sleeps 6
  • 4 Single Futons
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About the area

Nishi Ward, a neighbourhood in Hamamatsu, is home to Grand Mercure Lake Hamana Resort & Spa. Hamanako Garden Park and Hamamatsu Flower Park are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Hamana and Nakatajima Sand Dunes. Don't miss out on a visit to Hamanako Palpal Theme Park.
Visit our Hamamatsu travel guideOpens in a new window
Map
4396-1 Yamazaki, Yuto-cho, Chuo-ku, Hamamatsu, 431-0101

What's nearby

  • Lake Hamana - 1 min walk - 0.0 miles
  • Hamanako Garden Park - 4 min drive - 1.5 miles
  • Hamamatsu Flower Park - 11 min drive - 5.0 miles
  • Hamanako Palpal Theme Park - 12 min drive - 5.4 miles
  • Hamamatsu Castle - 15 min drive - 7.1 miles

Getting around

  • Oitsu Station - 30 min drive
  • Shizuoka (FSZ-Mt. Fuji - Shizuoka) - 69 min drive

Restaurants

  • ‪Time Drip Coffee - ‬7 min drive
  • ‪ブュッフェレストラン四季 - ‬1 min walk
  • ‪旬彩一徳 - ‬8 min drive
  • ‪福ちゃん 舞阪店 - ‬7 min drive
  • ‪湖畔の料理宿 あさしお - ‬5 min drive

About this property

Grand Mercure Lake Hamana Resort & Spa

Upscale hotel near Lake Hamana
Located close to Hamanako Garden Park, Grand Mercure Lake Hamana Resort & Spa provides an indoor mineral hot spring (onsen), shopping on-site and a garden. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and laundry facilities.
You'll also find perks such as:
  • A seasonal outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and hot springs on-site
  • A front desk safe, a lift and newspapers in the reception
Room features
All 369 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with bidets and baths or showers
  • Flat-screen TVs with satellite channels
  • Fridges, heating and daily housekeeping

All-inclusive details

All-inclusive room rates at Grand Mercure Lake Hamana Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle from 2:00 PM to 5:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 3,800 to 3,800 for adults and JPY 2,000 to 2,000 for children
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Renovations and closures

This property is closed from 9 February 2026 to 9 February 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3800 to 3800 for adults and JPY 2000 to 2000 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: PayPay, Merpay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transport to and from this property
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamanako Royal Hotel Hamamatsu
Hamanako Royal Hotel
Hamanako Royal Hamamatsu
Hamanako Royal
HAMANAKO Hotel Hamamatsu
HAMANAKO Hotel
HAMANAKO Hamamatsu
HAMANAKO
THE HAMANAKO
Mercure Hamana & Spa Hamamatsu
Grand Mercure Lake Hamana Resort Spa
Grand Mercure Lake Hamana Resort & Spa Hotel
Grand Mercure Lake Hamana Resort & Spa Hamamatsu
Grand Mercure Lake Hamana Resort & Spa Hotel Hamamatsu

Frequently asked questions

Does Grand Mercure Lake Hamana Resort & Spa have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool.

How much does it cost to stay at Grand Mercure Lake Hamana Resort & Spa?

As of 14 Sept 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Lake Hamana Resort & Spa on 14 Oct 2025 start from £56.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Lake Hamana Resort & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grand Mercure Lake Hamana Resort & Spa?

Self-parking is free at this property.

What time is check-in at Grand Mercure Lake Hamana Resort & Spa?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Grand Mercure Lake Hamana Resort & Spa?

Checkout is at 11 AM.

Are there all-inclusive benefits at Grand Mercure Lake Hamana Resort & Spa?

Some rate plans available at this hotel are all-inclusive.

Where is Grand Mercure Lake Hamana Resort & Spa located?

Located in Nishi Ward, this hotel is steps from Lake Hamana and 2.8 mi (4.5 km) from Hamanako Garden Park. Hamamatsu Flower Park and Hamanako Palpal Theme Park are also within 6 mi (10 km).

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