Free WiFi, bed sheets

Reviews of Condominium Hakuba Goryu

2.5 out of 5
Condominium Hakuba Goryu
22183-74 Kamishiro Shiro Kawahara, Hakuba, Nagano-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 14 out of 31 reviews" "
Rating 6 - Okay. 5 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Cameron

Disliked: Amenities, property conditions & facilities
hard to imagine a greater contrast between a property and its location. it's situated in an amazingly privileged placement. as far as I can tell it's the only ski-in ski-out accommodation in the area. just strap on your board or skis and you're 30 seconds' glide down to the lift. the only issue about the location is that there are relatively few places in walking distance, and the shuttles stop running early - so be prepared for longish walks or a taxi back from dinner at night. the prime location makes it all the more strange that the property itself is so medicore, like a 2 star hostel. rooms are small and not well kept, with stained carpeting and curtains dangling unevenly from windows. beds are extremely firm, and some bedrooms have no windows. shuto the caretaker is great, but it's crazy that there's only one staff member to manage the whole place, working seven days a week - so it's not surprising that the upkeep isn't great. all in all, this is a pretty decent crashpad for winter sports people given the proximity to the slopes - but if you're looking for comfort, amenities, or anything other than basic accomodations, look elsewhere.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ben

Liked: Cleanliness, room comfort
Great location even better host!
I cannot thank Marcos and wife enough for their hospitality and generosity during our stay. They both went out of their way to help with any questions and were always exceptionally polite. This was our third visit to Hakuba and we are hoping to again visit next year. If we do, without hesitation we will stay at Condominium Hakuba Goryu.
Stayed 6 nights in Feb 2020

8/10 Good

Benjamin

Travelled with family
Liked: Staff & service
Disliked: Room comfort
The location of this hotel is excellent: ski in and ski out. The staff was super friendly and helpful. Our biggest issue was with the beds: very small and uncomfortable is you are 186 CM. Could be time for new carpets etc.
Stayed 7 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is excellent, just walk out the back and you are on the slopes, the chair lift is literally outside your window. The accommodation is not fancy, it is basic, but clean. We were able to cook easily as the kitchenette is well complemented, i.e. stove top, microwave, toaster oven, plenty of cutlery, dishes and anything you need to cook with. The bloke manning the desk, Marcos, always made himself available if we needed to go somewhere to get food or ski equipment. He was very dependable. There are a few places you can eat, e.g. a cafe next door and one across the street, but there isn't a lot of variety. Great coffee shop at the foot of the hill leading up to the condo, by this I mean good Melbourne type coffee. When we come back, we will stay here.
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, easy access to slopes.
Our 2nd stay at Hakuba Goryu Condo's. The staff are always helpful, the location is awesome, look out your window and see the lifts!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location next to slope and fantastic service. Hosts are very helpful.

8/10 Good

Greg, Tokyo, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip for skiing
The hotel is in a great location for skiing. It's under one of the main chair lifts and the room had a little kitchenette, which made it easy to have lunches and dinner while skiing. You do need a car to fully enjoy the hotel as it's not near any train station and/or a store to buy food items.

6/10 Okay

Craig, Sydney

Liked: Cleanliness, staff & service
Disliked: Room comfort
Ski in ski out at Hakabu Goyru.
Rooms are very small, but comfortable. Great position right beside the main lift and you can ski direct to the Gondola. The staff were very helpful and nothing was a problem. They would drive us to the supermarket whenever required and also drove us to restaurants if they were too far away. There are plenty of restaurants within walking distance. You should note that Hakuba Goyru is one of the smaller resorts and you need to catch a bus to the larger areas (such as Happo). Major complaint was the Internet access. For us, internet access was critical as my wife and I both need to run our respective businesses whilst we are travelling. The Internet connection was very good, BUT it was turned off when the Manager went off duty (around 10.00 pm) and was not turned back on until he arrived back in the morning (at 7.00 am). This was a major issue for us and intensely frustrating. We would not have stayed here if we were aware of this 9 hour black hole1!

8/10 Good

harryfiddler, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable convenience, warm welcome
Snowside Goryu Condos is in an amazing location: you can literally look out of the window and talk to people on the chair lift. From the front door, you put on your skis and it's less than a minute's ski to the lift. It's a budget apartment block. This means that, on the down side, the reception is not manned 24/7, the rooms aren't serviced daily, and there's no room service, no guest lounge, no dining room or meals available. On the upside, it is spotlessly clean, everything from lifts to vending machines to self-service laundry and drying room work, there are beds (not futons -- so great for gaijins) and ensuite bathrooms, the rooms are warm and surprisingly spacious for Japan, the kitchenettes are fully functional and well-equipped. The other big upside is the staff. While they're not paid to be there 24/7, they are available at all times of the day and night (including 1.30am arrival and 5am departure) and go out of their way to help. We never had to ask for a lift -- they offered. Noodle restaurant? Sure. I'll give you a lift there in 10 minutes. All this conducted in broken / sign language and big smiles. All in all, big thumbs up

6/10 Okay

Naomi, Shanghai

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good location for skiing
Right on the side of the bottom piste so great ski in and out. However there isn't a lot in walking distance for choice of food in the evening. We also found very little hot water and dirty sheets. The staff were very helpful when we had our hire car involved in an accident.

8/10 Good

Cam, Townsville, Australia

Liked: Staff & service, property conditions & facilities, room comfort
Excellent spot right on the main ski run!
Great value hotel right on the main ski run at Hakuba Goryu. We stayed in a double room on the top floor with a view over the ski runs, couldn't ask for a better location.

8/10 Good

Craig Toye, Sherwood, Oregon

Liked: Room comfort
Disliked: Property conditions & facilities
Short Ski Trip while in Japan
All-in-all, for the price I thought it was great. Super close to the ski slopes, walking distance to rentals and food. Cute, comfortable place but a little older and could use some work! The price made it a great value IMO.

10/10 Excellent

Michael, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great service
Loved the location, literally ski-in/ski-out. Service was great as well, very helpful to me and picked me up/dropped me off at the bus station. The room furniture was a little worn and the neighborhood was a bit quiet at night, but overall a great stay!

6/10 Okay

Matt, MA

Disliked: Cleanliness, property conditions & facilities
Unconventional, but perfect for skiing at Goryu
Upon entering the lobby, I was very worried. A kerosene heater on the floor, pay lockers, and a rack full of shoes. I arrived late and there was nobody at the desk so I had to call a number and have the person come down, which took about 20 minutes. They do have limited front desk hours posted, but I was unaware of this when I got there (around 6 pm). When the owner arrived, he was very friendly and even offered to take me to the grocery store if I needed anything. They do require that you do not wear shoes in the hotel, and there is a large basket of communal slippers to be used. I was pleasantly surprised with the room, which was a miniature loft setup with two single beds upstairs and a full kitchen and bath downstairs. The room was way better than I expected and although a little old, was quite nice. My only complaint about the room was the temperature; when I arrived it was maybe 50 degrees in the room, and with the heater on full blast, I don't think it ever got past 65. This place is really not a hotel and is more like a condo as the name suggests. They require that you clean all your dishes and take your trash down to the main bin. Overall, it was well worth the price, and the best part was that you could hit the slopes right outside the front door.

10/10 Excellent

Melissa, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, Great location, Great staff
I would highly recommend this accommodation. The place was clean, cosy and is right on the ski runs so good for ski in/ski out. Most importantly, the staff are fantastic and will go out of their way to assist (one helped us fully plan our trip to see the snow monkeys-a must see). Overall we really enjoyed our stay and would definately return if we go back to Hakuba!

8/10 Good

Verified traveller

Travelled with group
Liked: Property conditions & facilities
キッチンがあって便利
Stayed 4 nights in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

HIROYUKI

Liked: Cleanliness
Stayed 1 night in Apr 2021

10/10 Excellent

TADAYUKI

Liked: Cleanliness, room comfort
初めての利用でしたが最高でした
初めての利用でした。 駐車場は少し歩きますが、荷物を建物付近に置いてからの移動だったので問題なかったです。冬の利用だと雪の影響でやや難かもしれません。 乾燥室は建物規模からみるとやや狭く感じました。 お部屋は設備もそろっていて何も問題ありませんでした。 ベットサイドにコンセントも有り、スマホ充電しながらの使用も問題ありません。 快適に過ごせたので、来シーズンにまた利用したいと思います。
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
値段がとても安くて宿泊するのにも満足でした!
Stayed 1 night in Apr 2021

10/10 Excellent

KEPIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good ski apt with a nice host.
Host Marcos is really nice...the drive to supermarket is very helpful, the information for skiing is ample. The ski in / out is convenient, only a few steps away from the gondola. Will recommend to friends.
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
インバウンド向けの宿
コンドミニアム運営が海外の方で、主に海外からの方向けの宿なのかなと思います。 ゲレンデに隣接しているので、スキーハイシーズンならば、スキーのまま宿に戻れると思いますが、雪が少なくなり至近のリフトが運休すると、一転して長距離の徒歩か車移動が必要になるので注意が必要です。 Hotels.comに書かれている情報が間違っていて、チェックインにトラブルがあり困惑しましたが、宿自体は清潔で問題ありませんでした。 ホテルや民宿の様なサービスを求めていないのであれば、自由に過ごせる宿です。
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
部屋が綺麗で、清潔感があり、たいへん良かったです。
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
部屋は暗め
お部屋の空調がきかなくて部屋が全然暖まらなかった。部屋の照明も暗く部屋も殺風景。リビングの机が小さすぎ。スキー場に来ているのに布団も薄く寒かった。せめて絨毯がひいてあるなどしてあったらよかった。部屋は綺麗にはしてあった。ただスキー場は目の前なので寝てスキーを楽しむには十分かも。
Stayed 1 night in Dec 2017

8/10 Good

di

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveller

Liked: Staff & service, room comfort
スキー場へのアクセスに満足
五竜とおみゲレンデに隣接しており満足度大。今回は一泊のみの滞在でしたが、次回は複数泊で利用したい。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
スキーのお宿に利用しました。
角部屋だけかと思いますが ロフトになっていて螺旋階段が部屋の真ん中にあり 不思議な空間でした。 頭も打ちました。