Haj Kaddour Holidays from £339

Great location, clean and comfortable.

Excellent in all regards.

Great hotel in a nice quiet area of Fes. Lots of good restaurants within a short walking distance from the hotel (if you don’t want to dine at the 3 restaurants on the premises) and plenty of petite taxis that you can flag down to get to the Medina and other attractions.

The facility is clean and actually much much nicer than it appears in the photos. The Riad staff were polite, kind, and professional, but we found the overall experience was not as welcoming as other places we stayed, all the lights were out in the main areas after 7, and the whole place felt very hushed early in the evening.

The property is beautiful. It's a sprawling resort with areas outdoors in the woods near a cascading springs that I enjoyed sitting at. I liked the lobby, the swimming pools and the exercise room. Checking in was easy. You're sat in the very nice lobby and you're greeted with a nice apple lemon ginger juice while the check in is proceeding. The staff is very nice, attentive and professional. The room is very nice, nicely decorated and the linen is crispy clean white cotton. The appetizers in the lobby were very good. But the drinks are crazy expensive. There were a few glitches: my minibar was empty. This is an expensive hotel. When I brought this issue to the management, they offered to fill it. But it did seem to me as if they were cutting corners. Also, my room was dark. The lighting was dim and not enough to read. It was a room to just retire to and go to bed and watch TV. It's unpleasant to not have enough light in a room, especially if you want to read. In the daytime, the room tends to be dark in the part away from the window. When I brought this matter to the management, they offered to upgrade me to a suite. However, the sitting room in the suite was even darker while the bedroom was brighter. I thus declined the upgrade. The lobby is very nice but it too needs a bit more lighting in some spots. I had to look for a corner with enough light to read the menu and see my food. The drinks are crazy expensive. But overall a very nice stay.