Title: Sheraton Haikou Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sheraton Haikou Hotel Ocean views set the stage for relaxation at this family-friendly hotel near Hainan International Convention and Exhibition Center ## Photo gallery for Sheraton Haikou Hotel ![Lobby - Sheraton Haikou Hotel (Haikou)](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/a43b328c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Sheraton Haikou Hotel (Haikou)](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/b5d0a55b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sheraton Haikou Hotel (Haikou)](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/c935e263.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby, white sand - Sheraton Haikou Hotel (Haikou)](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/cd31e9bc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sheraton Haikou Hotel (Haikou)](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/6ed133a3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sheraton Haikou Hotel is ideal for families with three ocean-view restaurants. Enjoy hot springs, an outdoor pool, and basketball. Practical amenities include free self-parking and bike rentals for exploring the area. ## Reviews 7.8 Good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £82 includes taxes & fees 24 Feb - 25 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 12 of 12 rooms ### View all photos for Room, 1 King Bed, Balcony, Garden View ![Room, 1 King Bed, Balcony, Garden View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/cf5ee77f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Garden View 8.0 Very good 1 review ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Garden view - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Single Beds, Balcony, Garden View ![Room, 2 Single Beds, Balcony, Garden View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/cb321447.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Balcony, Garden View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Garden view - 484 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Room, 1 King Bed, Balcony, Ocean View ![Room, 1 King Bed, Balcony, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/711e7b74.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Balcony, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Room, 2 Single Beds, Balcony, Ocean View ![Room, 2 Single Beds, Balcony, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/3fc155ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Single Beds, Balcony, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 484 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Superior Room, 1 King Bed, Ocean View ![Superior Room, 1 King Bed, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/d53eb13d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds, Ocean View ![Superior Room, 2 Single Beds, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/a7b08744.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 484 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Suite, 1 Bedroom, Ocean View ![Suite, 1 Bedroom, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/213bffe0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 947 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Grand Suite, 2 Bedrooms, Ocean View ![Grand Suite, 2 Bedrooms, Ocean View | Living room | 42-inch LCD TV with satellite channels, TV](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/9a6ee888.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 2 Bedrooms, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 1410 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View ![Grand Suite, 1 King Bed, Balcony, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/c80746e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite, 1 King Bed, Balcony, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 1421 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View ![Premier Suite, 1 Bedroom, Balcony, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/e618ffd5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Suite, 1 Bedroom, Balcony, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 1894 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View ![Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/8f09a036.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, Multiple Beds, Balcony, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - Ocean view - 3789 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Family Suite, 2 Bedrooms, Balcony, Ocean View ![Family Suite, 2 Bedrooms, Balcony, Ocean View | Premium bedding, down duvets, free minibar items, in-room safe](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/918b45e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms, Balcony, Ocean View ### Highlights Balcony Separate dining area Soundproofed Air conditioning Connecting rooms available Free cots/infant beds Minibar (some free items) HDTV - 926 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHaikou-Hotels-Sheraton-Haikou-Hotel.h1322110.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHaikou-Hotels-Sheraton-Haikou-Hotel.h1322110.Hotel-Information) ## About the area Located on the boardwalk, Sheraton Haikou Hotel is in Xiuying neighbourhood and is connected to a shopping centre. Hainan International Convention and Exhibition Center and Holiday Beach are two other places to visit that come recommended. Looking to get your feet wet? Waterskiing, sailing and surfing/body boarding adventures can be found near the property. [Visit our Haikou travel guide](https://www.expedia.co.uk/Haikou.dx1426) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.05083%2C110.21651&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RKhzoHFq5laU9iYBjL9REf_kE_o=) 136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311 ### What's nearby - ![525145204](https://images.trvl-media.com/place/6142895/c5aa7e4f-b54f-4a84-90fe-ecabf4713d93.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Holiday Beach 13 min walk \- 0.7 miles - Hainan International Convention and Exhibition Center 4 min drive \- 2.5 miles - Meishi Mayflower International Golf Club 5 min drive \- 3.2 miles - Hainan University 15 min drive \- 10.9 miles - Haikou Arcade Street 15 min drive \- 10.9 miles ### Getting around - Haikou (HAK-Meilan Intl.) 45 min drive ### Restaurants - CoCo 都可 18 min drive - C.STONE 创意星厨餐吧 18 min drive - 新得利海鲜酒楼(秀英店) 12 min drive - 福满隆酒楼 12 min drive - Crystal Jade 7 min drive ## About this property ### Sheraton Haikou Hotel Luxury family-friendly hotel near Holiday Beach Located close to Hainan International Convention and Exhibition Center, Sheraton Haikou Hotel provides a corner/local shop, a terrace and a shopping centre on-site. For some rest and relaxation, visit the 6 hot springs. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and ocean views. Enjoy the gym, as well as activities such as basketball. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool and a children's pool - Free self-parking - Buffet breakfast (surcharge), a free shopping centre shuttle and bike hire - Hot springs on-site, express check-out and express check-in Room features All 341 rooms feature comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes. Other conveniences in all rooms include: - Children's slippers and free infant beds - Recycling and LED light bulbs - Rainfall showers, shower/bath combinations and free toiletries - 42-inch HDTVs with satellite channels - Balconies, separate dining areas and electric kettles ## Similar properties ![Reception](https://images.trvl-media.com/lodging/14000000/13230000/13229800/13229726/7309d353.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Haikou Longhua - Pool - Spa - Parking included - Free Wi-Fi 8.4 Very good 124 reviews £71 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=13229726&PinnedHotelID=13229726&HadPinnedHotel=true®ionId=-1&adults=2) ![JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | View from room](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/75440210.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Haikou Longhua - Pool - Spa - Free Wi-Fi - 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Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 63 reviews £71 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=5699563&PinnedHotelID=5699563&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1322110,13229726,58147328,74091948,15378342) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour train station pick-up and drop-off shuttle (surcharge) - Train station shuttle at scheduled times, on request - Free shopping centre shuttle - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 182 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Restaurants on site - &More by sheraton - Breeze - Jade ### Things to do - 6 hot springs - Basketball - Bicycle rentals - Billiards/pool table - Children's club - Children's pool - Gym - Outdoor pool - Piano - Playground - Shopping centre ### Family friendly - Children's club (surcharge) - Children's pool - Grocery/convenience store - In-room cot - Laundry facilities - Outdoor pool - Playground - Rollaway/extra bed (surcharge) - Separate in-room dining area - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 5 meeting rooms - Business centre - Conference centre (16,146 square foot of space) ### Outdoors - Direct access to the beach - Garden - In a national park - On the bay - On the boardwalk/promenade - Terrace ### Spa - 6 hot springs - Hot springs open from 8:00 AM - 10:00 PM - Hot springs water temperature - 40 ºC - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Grab bar in bathtub - Grab bar in shower - Grab bar near toilet - Hand-held showerhead - Handrails in hallways - Handrails in stairways - Height-adjustable showerhead - In-room roll-in shower - Lever door handles - Lift - Low-height door lock - Low-height view port in door - Portable bathtub seat - Transfer shower - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchair-width doorways ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Ballroom - Banquet hall - Built in 2005 - Comprehensive recycling policy - Designated smoking areas - Rooftop garden - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 42-inch LCD TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Free minibar (limited items) - Separate dining area ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Iron/ironing board - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: noon Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 230.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Service fee: CNY 16.6 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 182 per person - Rollaway bed fee: CNY 230.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector, a security system and a deadbolt lock This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 9:00 PM Hot springs access available from 8:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Haikou Resort Haikou Sheraton Haikou Sheraton Resort Sheraton Haikou Sheraton Haikou Resort Sheraton Resort Haikou Sheraton Haikou Hotel Haikou Sheraton Haikou Resort Hainan, China Sheraton Haikou Hotel Hainan China Sheraton Haikou Hotel Hotel Sheraton Haikou Hotel Haikou Sheraton Haikou Hotel Hotel Haikou ## Frequently asked questions ### Does Sheraton Haikou Hotel have a pool? ### How much does it cost to stay at Sheraton Haikou Hotel? ### Is Sheraton Haikou Hotel pet-friendly? ### How much is parking at Sheraton Haikou Hotel? ### What time is check-in at Sheraton Haikou Hotel? ### What time is check-out at Sheraton Haikou Hotel? ### Where is Sheraton Haikou Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sheraton Haikou Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.6 Location ### 8.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 14 8 - Good 14 6 - Okay 5 4 - Poor 2 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Kan 29 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Completely resort atmosphere!! ##### Kan Stayed 4 nights in Jan 2025 ### 8/10 Good #### christian 11 Oct 2021 Liked: Cleanliness, property conditions & facilities, room comfort Limite pour avoir des informations. ##### christian Stayed 3 nights in Oct 2021 ### 10/10 Excellent #### Halima 26 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sheraton Haikou Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire ![](https://a.travel-assets.com/ugc/hotel-reviews/EC7821FBC0BA43A9CFFE779963C0B37A62989FDD1632690828333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9957288A799A02720B6A762B6C2F66B175CC97D71632690779109.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/578F598860E2D6788DDE9AD1F4C55E3EE408C9CD1632690779192.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EAF02A5398FEF32DEC23869E5AB35374FD06A0991632690776671.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Halima Stayed 4 nights in Sep 2021 ### 8/10 Good #### HaoHsin 13 Jan 2020 Liked: Cleanliness, staff & service, room comfort 房间隔音较差。 ##### HaoHsin Stayed 1 night in Jan 2020 ### 8/10 Good #### Michael 24 Nov 2019 Liked: Cleanliness, staff & service, room comfort #### Stayed here for business The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good. ##### Michael Stayed 3 nights in Nov 2019 ### 10/10 Excellent #### Verified traveller 23 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 去看花花演唱會選了這家，很漂亮的酒店 ##### Verified traveller Stayed 3 nights in Nov 2019 ### 6/10 Okay #### Verified traveller 19 Nov 2019 Disliked: Staff & service #### little bit disappointed for the chain of Sheraton well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow. ##### Verified traveller Stayed 3 nights in Nov 2019 ### 8/10 Good #### Verified traveller 12 Sept 2019 Liked: Cleanliness, staff & service, room comfort Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options. ![View from the terrace.](https://a.travel-assets.com/ugc/hotel-reviews/BA189231D2EE66B39B4973D11EDC8FDB6AB5BAB41568300301520.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 3 nights in Sep 2019 ### 8/10 Good #### Adem 29 Apr 2019 Liked: Cleanliness, staff & service, room comfort sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst. ##### Adem Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Ng 27 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 泳池太捧了 很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！ ##### Ng Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Steve 29 Nov 2018 Liked: Property conditions & facilities Disliked: Cleanliness, staff & service Spacious building, beautiful hallway, nice beach, beautiful street! ##### Steve Stayed 2 nights in Nov 2018 ### 4/10 Poor #### Verified traveller 4 Dec 2016 Liked: Cleanliness, property conditions & facilities #### Zur Zeit Renovierungsarbeiten, unerttäglich laut Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort ##### Verified traveller ### 8/10 Good #### Umar 4 Sept 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort delightful stay ##### Umar ### 6/10 Okay #### KELLY, HONG KONG 27 Oct 2014 Liked: Cleanliness, staff & service, room comfort #### NICE HOTEL CLOSE TO BEACH I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD.... ##### KELLY ### 2/10 Terrible #### giant, HK 26 Apr 2014 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The room condition is really bad! No air-cond and central maintenance is really bad with smelly air, like urine with amonia smell.（＞^＜）This is the worse one among all my SHERATON stay. No need to consider! ##### giant ### 8/10 Good #### Mac, Singapore 11 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice place to kick back and relax I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation. ##### Mac ### 8/10 Good #### Kazu, Tokyo 12 Feb 2014 Liked: Cleanliness, property conditions & facilities, room comfort #### プライベートビーチの景観も素晴らしいホテル あいにくの雨模様の天気でしたが、部屋から眺めることのできる、プライベートビーチと海の景観はすばらしく、 これが晴れた日でしたら、さらに最高だったな と少し残念でしたが、それでも十分に堪能できました。 ##### Kazu ### 8/10 Good #### TechCrystal, Macau 7 Feb 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 設施稍落後 沒有Wi-Fi，有線上網速度太慢，且收費高昂。床不太大，原本的海景房的海景完全被樹林遮住了，實在是不太滿意。但是早餐很豐盛，景色很漂亮。 ##### TechCrystal ### 10/10 Excellent #### giovanni dondi, bologna 19 Nov 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Molto bene ##### giovanni dondi ### 4/10 Poor #### Jacques, North Carolina 26 Jun 2012 Liked: Cleanliness, staff & service, room comfort Disliked: Property conditions & facilities #### Not so great Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of. ##### Jacques ### 10/10 Excellent #### Verified traveller 10 Jun 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Sehr zufrieden ..... Das Abholen hat nicht geklappt, aber dafuer complimentary Airport Transfer beiAbreise und Upgrade des Zimmers. Im Grossen und Ganzen sehr zufrieden. Sehr schoener Pool ! ##### Verified traveller ### 6/10 Okay #### pooh, hk 3 May 2011 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### poor service! The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money! ##### pooh ### 10/10 Excellent #### Sharell, Spokane, WA 26 Jan 2011 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Must Stay on Haikou, Hainan, China Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable! ##### Sharell ### 10/10 Excellent #### Peter 15 Dec 2010 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### First class hotel Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground. ##### Peter ### 10/10 Excellent #### RL 13 May 2009 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hainan's Little Known Secret Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip. ##### RL ---