Title: Sofitel Haikou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sofitel Haikou Travelers find peace at this luxury Haikou hotel, with aromatherapy treatments to restore the body and gourmet international cuisine to satisfy the palate. ## Photo gallery for Sofitel Haikou ![JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | View from room - Sofitel Haikou (Haikou)](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/75440210.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lunch and dinner served, international cuisine - Sofitel Haikou (Haikou)](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/2267d590.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, outdoor pool, open 7:00 AM to 10:30 PM, pool loungers - Sofitel Haikou (Haikou)](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/f4a64187.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge - Sofitel Haikou (Haikou)](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/a50d0ba6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges, lobby lounge - Sofitel Haikou (Haikou)](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/6809c63e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sofitel Haikou, in the city's heart, is a refined sanctuary offering body scrubs and massages at its spa. KWEE ZEEN serves international dishes, and the coffee shop provides refreshments amid garden surroundings. Helpful multilingual staff enhance the experience. ## Reviews 9.8 Exceptional ## Popular amenities - Pool - Spa - Free Wi-Fi - Restaurant - Air-conditioning - Gym £96 includes taxes & fees 1 Mar - 2 Mar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 10 of 10 rooms ### View all photos for JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View ![JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/c7bc7edd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### JUNIOR SUITE, Club Millesime Access,1 King Bed, Ocean View ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet - Ocean view - 747 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/6fcb57cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### LUXURY CLUB ROOM, Club Millésime Access,1 King Bed, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - City view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/2d41691f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### LUXURY MAGNIFIQUE ROOM, Club Millésime Access, 1 King Bed, Bay View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - Partial ocean view - 721 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, City View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/6fcb57cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - City view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 2 Single Beds, City View ![Luxury Room, 2 Single Beds, City View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/d5deb363.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Single Beds, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - City view - 484 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/b18d7a12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### PRESTIGE SUITE, Club Millesime Access,1 King Bed, Ocean View ### Highlights Separate sitting area Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet - City view - 969 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/50ffdeb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### LUXURY CLUB ROOM, Club Millésime Access, Twin Beds, City View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - City view - 484 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Luxury Room King Ocean View ![Luxury Room King Ocean View | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/5da02c98.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room King Ocean View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - Sea view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 Queen Bed, Sea View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/6fcb57cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 Queen Bed, Sea View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Designer toiletries - Sea view - Sleeps 3 - 1 Queen Bed ### View all photos for Luxury Room, 1 King Bed, Ocean View ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/59000000/58150000/58147400/58147328/2d41691f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Ocean View ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Pillow menu Blackout curtains Down duvet Bathrobes - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSofitel-Haikou.h58147328.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSofitel-Haikou.h58147328.Hotel-Information) ## About the area Located by the sea, Sofitel Haikou is in Longhua neighbourhood and is connected to a shopping centre. Don't miss out on a visit to Haikou Arcade Street. [Visit our Haikou travel guide](https://www.expedia.co.uk/Haikou.dx1426) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.02416%2C110.30793&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PjMGWx2uiwXm_m_0oowjmXRUZUE=) 105 Binhai Ave, Longhua District, Haikou, Hainan, 570100 ### What's nearby - Haikou Century Bridge 4 min drive \- 2.3 miles - People's Park 4 min drive \- 2.7 miles - Hainan University 5 min drive \- 3.4 miles - Haikou Arcade Street 5 min drive \- 3.4 miles - Haikou Clock Tower 5 min drive \- 3.6 miles ### Getting around - Haikou (HAK-Meilan Intl.) 33 min drive ### Restaurants - 小江溪山野江西菜 11 min walk - 星巴克 17 min walk - 福满隆酒楼 11 min walk - KFC 肯德基 12 min walk - 苏荷酒吧 14 min walk ## About this property ### Sofitel Haikou Luxury hotel near Haikou Arcade Street You can look forward to a shopping centre on-site, a coffee shop/cafe and a garden at Sofitel Haikou. Treat yourself to a body treatment, a facial or a body wrap at the on-site spa. The on-site international cuisine restaurant, KWEE ZEEN, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and 2 bars. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool, along with sunloungers - Buffet breakfast (surcharge), a lift and a front desk safe - A banquet hall, a porter/bellboy and smoke-free property - Meeting rooms, a 24-hour front desk and luggage storage Room features All 208 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Recycling, LED light bulbs and eco-friendly cleaning products - Hydromassage showers, designer toiletries and toilets with electronic bidets - LCD TVs with cable channels - Wardrobes/cupboards, free infant beds and electric kettles ## Similar properties ![Property entrance](https://images.trvl-media.com/lodging/16000000/15380000/15378400/15378342/15b26cb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Langham, Haikou Longhua - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 31 reviews £74 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=15378342&PinnedHotelID=15378342&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/14000000/13230000/13229800/13229726/7309d353.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Haikou Longhua - Pool - Spa - Parking included - Free Wi-Fi 8.4 Very good 124 reviews £70 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=13229726&PinnedHotelID=13229726&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/13000000/12770000/12762500/12762413/ec5418c7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Haikou Seaview by IHG Meilan - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 37 reviews £78 includes taxes & fees 25 Feb - 26 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=12762413&PinnedHotelID=12762413&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/75000000/74100000/74092000/74091948/w4000h2663x0y0-44befdfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Haikou Longhua - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 22 reviews £91 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=74091948&PinnedHotelID=74091948&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 10:30 PM, free pool cabanas](https://images.trvl-media.com/lodging/5000000/4870000/4869600/4869526/34f9b686.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Haikou Meilan - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 19 reviews £63 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=4869526&PinnedHotelID=4869526&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; Italian cuisine ](https://images.trvl-media.com/lodging/17000000/16340000/16330900/16330862/51156908.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Ritz-Carlton, Haikou Longhua - Pool - Spa - Parking included - Free Wi-Fi 9.6 Exceptional 33 reviews £158 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=16330862&PinnedHotelID=16330862&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5700000/5699600/5699563/253fbecd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Haikou (Managed by Accor) Xiuying - Pool - Spa - Kids’ pool - Parking included 9.0 Wonderful 63 reviews £70 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=5699563&PinnedHotelID=5699563&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools](https://images.trvl-media.com/lodging/10000000/9250000/9240500/9240483/22b94a4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Haikou Marriott Hotel Xiuying - Pool - Hot tub - Spa - Kids’ pool 8.4 Very good 58 reviews £91 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=9240483&PinnedHotelID=9240483&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/19000000/18760000/18752900/18752839/7fbecb48.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Renaissance Haikou Hotel Longhua - Pool - Spa - Parking included - Free Wi-Fi 9.0 Wonderful 37 reviews £74 includes taxes & fees 3 Feb - 4 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-03&endDate=2026-02-04&selected=18752839&PinnedHotelID=18752839&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1330000/1322200/1322110/a43b328c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Haikou Hotel Xiuying - Pool - Kids’ pool - Parking included - Free Wi-Fi 7.8 Good 38 reviews £81 includes taxes & fees 9 Feb - 10 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=1322110&PinnedHotelID=1322110&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=58147328&PinnedHotelID=58147328&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=58147328,15378342,13229726,12762413,74091948) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 to 168 per person - 2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - GARDEN BAR TERRACE - KWEE ZEEN - LEMON 1900 BISTRO BAR ### Things to do - Designer stores - Full-service spa - Gym - Indoor pool - Outdoor pool - Sauna - Shopping centre ### Family friendly - In-room cot - Indoor pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Lockers - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Turndown service ### Business services - 2,583 square feet of conference space - 6 meeting rooms - Business centre ### Outdoors - Garden - Pool loungers - Vegetable garden ### Full-service spa - 7 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Facials - Hydrotherapy - Massage - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in room - Lift - Stair-free path to entrance - Tile flooring in room - Wheelchair-accessible path to lift ### More - 100% renewable energy - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Pillow menu ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Hydromassage showerhead - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Desk chair - Energy-saving switches in guestrooms - Iron/ironing board - Laptop workspace - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 168 to 168 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments and cash Cashless transactions are available This property uses solar energy, plus a grey water recycling system Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 7:00 AM to 10:30 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Sofitel Haikou Hotel Sofitel Haikou HAIKOU Sofitel Haikou Hotel HAIKOU ## Frequently asked questions ### Does Sofitel Haikou have a pool? ### How much does it cost to stay at Sofitel Haikou? ### Is Sofitel Haikou pet-friendly? ### What time is check-in at Sofitel Haikou? ### What time is check-out at Sofitel Haikou? ### Where is Sofitel Haikou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sofitel Haikou Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 9.6 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 15 8 - Good 1 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Li 22 Jan 2026 Liked: Cleanliness, staff & service, property conditions & facilities Great location ##### Li Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### KLAW 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed at Sofitel Haikou for a business trip and was thoroughly impressed. The hotel offers a perfect blend of luxury and functionality, ideal for business travelers. The room was spacious, clean, and well-equipped with a comfortable work desk and high-speed Wi-Fi. The staff were courteous, professional, and attentive to every detail. The breakfast buffet had a great variety of both Western and local options, which was a great way to start the day. Meeting facilities were top-notch, and the location was convenient for accessing the business district. After work, I appreciated the relaxing atmosphere at the lounge and the stunning ocean views. Highly recommend Sofitel Haikou for business travelers looking for comfort, convenience, and excellent service. ##### KLAW Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Joanne 5 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy and clean, very nice! ##### Joanne Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Joanne 4 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cozy and convenient ##### Joanne Stayed 1 night in Feb 2023 ### 6/10 Okay #### SIANG MING 30 Jul 2023 Liked: Staff & service, amenities Disliked: Property conditions & facilities This is the newest hotel in Haikou and opened during the pandemic period. Had high expectations as I last visited in 2018 and this was still building and I stay at nearby Hilton Haikou. A few issues we had which is why we gave 3-star rating: 1\. The hotel’s main lobby and breakfast at all day dining area was located at 35th and 34th floor respectively but the rooms are located at lower levels… very odd planning 2\. The corridor way from lift lobby to rooms are designed using dark colors… makes it feel narrow and not so welcoming as we walked to our room. 3\. Was on 24th floor also and some hotel guests smoking in their rooms even though it’s a non-smoking hotel and these inconsiderate guests left they room doors open allowing cigarette smoke to flow into corridor way. 4\. I saw a couple of times housekeeping team passed by and nothing was done over the course of my 3D2N stay… therefore the 4-star ratings on staff service 5\. While the hotel is only 3 years old and factoring the pandemic, condition of property pales in comparison to Hilton Haikou which we went over for dinner on 1 of the night during our stay. The next time we visit Haikou, unlikely we will stay at this hotel again… I have severe allergies issue and the cigarette smell given it’s central air conditioning gave me quite a bit of issue during my stay. ##### SIANG MING Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### JIONG 7 Jan 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 全新的豪华酒店 全新的酒店，升级到尊尚客房，所有的一切都很好，海口首选 ##### JIONG Stayed 1 night in Jan 2022 ### 8/10 Good #### HANG CHI 3 Oct 2025 ##### HANG CHI Stayed 7 nights in Sep 2025 ### 10/10 Excellent #### Yu Chao 21 Apr 2025 Liked: Cleanliness, property conditions & facilities, room comfort ##### Yu Chao Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Tarik 18 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tarik Stayed 1 night in May 2024 ### 10/10 Excellent #### meng deng 7 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### meng deng Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Sai Chu 29 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Sai Chu Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Mei Lei 11 Jun 2023 ##### Mei Lei Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Melody 28 Feb 2023 ##### Melody Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Yu 8 Dec 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yu Stayed 2 nights in Dec 2021 ### 10/10 Excellent #### andre 7 May 2021 ##### andre Stayed 1 night in May 2021 ## Expedia's Latest Trends ### Hotels > [Hotels near Saratoga Performing Arts Center](https://www.expedia.co.uk/Saratoga-Performing-Arts-Center-Hotels.0-l6093775-0.Travel-Guide-Filter-Hotels) > > [Pet-Friendly Hotels in New Forest District](https://www.expedia.co.uk/Destinations-In-New-Forest-District-Pet-Friendly-Hotel.0-0-d553248635976007408-tPetFriendlyHotel.Hotel-Filter-Destinations) > > [Seaside Hotel North Vancouver](https://www.expedia.co.uk/Vancouver-Hotels-SeaSide-Hotel-Vancouver.h41177826.Hotel-Information) > > [Hotels with Hot Tubs in European Side](https://www.expedia.co.uk/European-Side-Hotels-Hotels-With-Hot-Tubs.0-0-d6241295-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotels with Entertainment in Chester](https://www.expedia.co.uk/Chester-Hotels-Hotel-With-Entertainment.0-0-d6590-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Hotels in Cyprus](https://www.expedia.co.uk/Destinations-In-Cyprus.d45.Hotel-Destinations) > > [Hotels in Bath](https://www.expedia.co.uk/Bath-Hotels.d6084496.Travel-Guide-Hotels) > > [Hotels near Wokingham Winnersh Station](https://www.expedia.co.uk/Wokingham-Winnersh-Station-Hotels.d6260012.Travel-Guide-Hotels) > > [Hotels near Calais Eurotunnel Station](https://www.expedia.co.uk/Calais-Eurotunnel-Station-Hotels.d683615571413798912.Travel-Guide-Hotels) > > [Kensington Serviced Apartments](https://www.expedia.co.uk/London-Hotels-Kensington-Serviced-Apartments.h22118451.Hotel-Information) > > [Hotels in Yellowknife](https://www.expedia.co.uk/Yellowknife-Hotels.d4146.Travel-Guide-Hotels) > > [Hotels in La Brigue](https://www.expedia.co.uk/La-Brigue-Hotels.d6200164.Travel-Guide-Hotels) > > [Hotels in Spennymoor](https://www.expedia.co.uk/Spennymoor-Hotels.d602001.Travel-Guide-Hotels) > > [Hotels in Canvey Island](https://www.expedia.co.uk/Canvey-Island-Hotels.d6054085.Travel-Guide-Hotels) > > [Cheap Hotels in Hampstead](https://www.expedia.co.uk/Hampstead-London-Hotels-Budget-Hotels.0-n6054505-0-tBudgetHotels.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Derby (EMA) to Frankfurt (FRA)](https://www.expedia.co.uk/lp/flights/ema/fra/east-midlands-to-frankfurt) > > [Flights from Paisley (GLA) to Tokyo (HND)](https://www.expedia.co.uk/lp/flights/gla/hnd/glasgow-to-tokyo) > > [Flights from Hounslow (LHR) to Cork (ORK)](https://www.expedia.co.uk/lp/flights/lhr/ork/london-to-cork) ### Cars ### Packages > [Sudeley Castle](https://www.expedia.co.uk/Sudeley-Castle-Cheltenham.d6170177.Attraction) > > [Paphos Harbour](https://www.expedia.co.uk/Paphos-Harbour-Kato-Paphos.d6061819.Attraction) > > [Cannero Riviera Holidays](https://www.expedia.co.uk/Cannero-Riviera.d6184573.Holidays-City-Breaks) ### General > [Visit Offenham](https://www.expedia.co.uk/Offenham.dx3000473935) > > [Visit Hinton St. George](https://www.expedia.co.uk/Hinton-St-George.dx6355709) ---