Hai Phong Holidays from £1,162

I thought the facility was beautiful and clean. Staff was personable and accommodating. If I go back to Hanoi, I would definitely stay here again.

Front desk was super helpful. Highly recommended.

This place was the perfect location in "Old Town" Hanoi for us. You step right out into the heart of everything. We arrived by hotel transport from airport to accommodation. Everything ran smoothly from airport. Friendly, accommodating staff on arrival to hotel. We were given an upgrade to one of our rooms to an 'lake view' which was nice. The room we stayed in (President room) had a balcony with views on the city side, and to our surprise a "massage chair" - Wicked!! spacious room with large bathroom. Full kitchen facilities available in this room. Very clean and tidy. We had breakfast included in our booking. Large buffet style breakfast with a wide selection of breakfast foods. Hotel staff are friendly, accommodating and would stay here again due to the service we received. Would recommend to other family and friends. Thank you for the comfortable stay!

Fantastic hotel with great facilities. Very clean, quality service and attentive staff. Only downsides were the early roof bar closing time of 23:15 and late gym opening time of 9am.

Property was excellent. Location could have been better

Best bed we have ever slept in and we have travelled the world. Back door leads straight onto the lake, big thank you to the young concierge for showing us. Pool and jacuzzi in basement a great plus. This is a new hotel with exceptional young staff, nothing was to much. Planning on returning next April with sons, can’t wait to return.