Title: Mercure Hai Phong Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Mercure Hai Phong Luxury hotel connected to the convention centre in Hai Phong with a full-service spa ## Photo gallery for Mercure Hai Phong ![Outdoor pool, pool umbrellas, pool loungers - Mercure Hai Phong (Hai Phong)](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/9cb80b69.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/09f5e7ed-c7fe-46ee-9f65-5a30b6eec3be-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Presidential Suite | City view - Mercure Hai Phong (Hai Phong)](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/08d78693.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Steam room, body treatments - Mercure Hai Phong (Hai Phong)](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/e9a31190.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Steam room, body treatments - Mercure Hai Phong (Hai Phong)](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/8fb7b417.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Mercure Hai Phong balances relaxation and convenience. Unwind at Bloom Spa, enjoy the café, or browse on-site shops. The outdoor pool has sun loungers, and concierge services plus high-speed WiFi ensure a comfortable stay. ## Reviews 9.2 Wonderful ## Popular amenities - Bar - Pool - Breakfast available - Spa - Housekeeping - 24/7 front desk £53 includes taxes & fees 21 Dec - 22 Dec ## Room options ### Check availability for these dates Tonight [Dec 13 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=22270591&PinnedHotelID=22270591&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 13 of 13 rooms ### View all photos for Apartment, 1 Bedroom ![Apartment, 1 Bedroom | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/bc1bb6b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment, 1 Bedroom ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer LCD TV Washing machine - 592 sq ft - 1 bedroom - City view - Sleeps 4 - 1 Double Bed ### View all photos for Deluxe Apartment, 2 Bedrooms ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/4d3503ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 2 Bedrooms ### Highlights Separate dining area Soundproofed Air conditioning Free cots/infant beds Kitchen Full-sized fridge/freezer LCD TV Separate bedroom - 753 sq ft - 1 bedroom - City view - Sleeps 6 - 2 Double Beds ### View all photos for Deluxe Suite, 1 King Bed, Club lounge access ![Deluxe Suite, 1 King Bed, Club lounge access | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/022405dd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed, Club lounge access ### Highlights Soundproofed Air conditioning Executive Lounge Free cots/infant beds LCD TV Separate bedroom Down duvet Day bed - 592 sq ft - 1 bedroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Privilege, Room, 1 King Bed, Club lounge access ![Privilege, Room, 1 King Bed, Club lounge access | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/43da11d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 1 King Bed, Club lounge access 10.0 Exceptional 2 reviews ### Highlights Soundproofed Air conditioning Executive Lounge Free cots/infant beds LCD TV Day bed Down duvet Bathrobes - 280 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Privilege, Room, 2 Single Beds, Club lounge access ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/dc9cd1d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Privilege, Room, 2 Single Beds, Club lounge access ### Highlights Soundproofed Air conditioning Club Lounge Free cots/infant beds LCD TV Day bed Down duvet Bathrobes - 280 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Studio, 1 Double Bed ![Studio, 1 Double Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/161c9b1a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 Double Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchenette Full-sized fridge/freezer LCD TV Day bed Down duvet - 280 sq ft - City view - Sleeps 3 - 1 Double Bed ### View all photos for Studio, 2 Single Beds ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/51629f29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 2 Single Beds ### Highlights Soundproofed Air conditioning Free cots/infant beds Kitchenette Full-sized fridge/freezer LCD TV Day bed Down duvet - 280 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/bf061c60.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.2 Wonderful 5 reviews ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Day bed Down duvet Rainfall showerhead Private bathroom - 280 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/dc9cd1d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Day bed Down duvet Rainfall showerhead Private bathroom - 280 sq ft - City view - Sleeps 3 - 2 Single Beds ### View all photos for Standard Apartment, 2 Bedrooms ![High chair, eco-friendly cleaning products](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/9e286ce1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 2 Bedrooms ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Day bed Down duvet Rainfall showerhead Private bathroom - City view - Sleeps 6 - 2 Double Beds ### View all photos for Deluxe Apartment, 3 Bedrooms ![Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/c38ce48e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Apartment, 3 Bedrooms ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Day bed Down duvet Rainfall showerhead Private bathroom - City view - Sleeps 6 - 3 Double Beds ### View all photos for Presidential Suite ![Presidential Suite | Down duvets, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/81339baf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Day bed Down duvet Rainfall showerhead Private bathroom - City view - Sleeps 4 - 1 King Bed ### View all photos for Standard Apartment, 3 Bedrooms ![City view](https://images.trvl-media.com/lodging/23000000/22280000/22270600/22270591/f12371ea.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Apartment, 3 Bedrooms ### Highlights Soundproofed Air conditioning Free cots/infant beds LCD TV Day bed Down duvet Rainfall showerhead Private bathroom - City view - Sleeps 6 - 3 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Mercure-Hai-Phong.h22270591.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHai-Phong-Hotels-Mercure-Hai-Phong.h22270591.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.85126%2C106.68712&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DyCXEBvQqdGXF-M5tUZXCWkasAU=) 12 Lach Tray Street, Le Chan Ward, Hai Phong, 180000 #### What's nearby - Lach Tray Stadium \- 2 min walk \- 0.1 miles - Hai Phong Opera House \- 12 min walk \- 0.7 miles - Hai Phong Museum \- 15 min walk \- 0.8 miles - Du Hang Pagoda \- 18 min walk \- 1.0 mile - Aeon mall lê chân hải phòng \- 3 min drive \- 1.6 miles #### Getting around - Hai Phong Train Station - 11 min walk - Haiphong (HPH-Cat Bi) - 17 min drive #### Restaurants - ‪Bà Cụ 51 Lạch Tray - ‬6 min walk - ‪Bánh Đa Cua Bà Cụ - ‬3 min walk - ‪Cà phê cốt dừa cô Hạnh - ‬7 min walk - ‪Bánh đa cua bể Cầu Đất - ‬7 min walk - ‪Bánh đa cua 48 Lạch Tray - ‬5 min walk ## About this property ### Mercure Hai Phong Luxury family-friendly hotel near Aeon mall lê chân hải phòng Located close to VinWonders Vũ Yên, Mercure Hai Phong provides a poolside bar, a corner/local shop and shopping on-site. Treat yourself to a body treatment or a massage at Bloom Spa, the on-site spa. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi. You'll also find perks such as: - An outdoor pool, along with sunloungers and pool umbrellas - Free self-parking and valet parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and an electric car charging station - Coffee/tea in reception, luggage storage and a reception hall Room features All 233 rooms offer comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes. Other conveniences in all rooms include: - Highchairs and free infant beds - Recycling, LED light bulbs and eco-friendly cleaning products - Bathrooms with rainfall showers and eco-friendly toiletries - Daily housekeeping, desks and phones ## Similar properties ![Pool](https://images.trvl-media.com/lodging/40000000/39660000/39652500/39652446/473f6ca8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Meliá Vinpearl Hai Phong Rivera Hồng Bàng - Spa - Kids pool - Parking included - Free WiFi 9.4 Exceptional 108 reviews £53 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=39652446&PinnedHotelID=39652446&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/106000000/105120000/105120000/105119994/0ca77ab7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pullman Hai Phong Grand Hotel Ngo Quyen - Spa - Parking included - Air conditioning - Business services 9.8 Exceptional 53 reviews £71 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=105119994&PinnedHotelID=105119994&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/24000000/23670000/23663700/23663659/1f885f71.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Manoir Des Arts Hotel Hồng Bàng - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 123 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=23663659&PinnedHotelID=23663659&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room, 1 Bedroom, City View | BBQ/picnic Area](https://images.trvl-media.com/lodging/9000000/8780000/8778600/8778582/e4a5e4b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Somerset Central TD Hai Phong City Ngo Quyen - Pool - Kitchen - Washer - Pet-friendly 9.2 Wonderful 134 reviews £38 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8778582&PinnedHotelID=8778582&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/34000000/33240000/33236000/33235976/be4d355a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Hai Phong Hồng Bàng - Pool - Spa - Parking included - Free WiFi 9.0 Wonderful 262 reviews £59 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=33235976&PinnedHotelID=33235976&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/90000000/89990000/89987000/89986910/2304a941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PH Hotel & Apartment Ngo Quyen - Breakfast included - Kitchen - Parking included - Free WiFi 9.6 Exceptional 23 reviews £27 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=89986910&PinnedHotelID=89986910&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/520000/519400/519400/c0fa3175.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hai Phong Harbour View Hotel Ngo Quyen - Pool - Spa - Kids pool - Parking included 8.4 Very good 153 reviews £43 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=519400&PinnedHotelID=519400&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179463/f99ec2df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pearl River Hotel Quan Duong Kinh - Pool - Spa - Parking included - Free WiFi 8.4 Very good 30 reviews £36 includes taxes & fees 22 Dec - 23 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=2179463&PinnedHotelID=2179463&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/34000000/33410000/33401400/33401368/c6248161.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunflower International Village Ngo Quyen - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 32 reviews £44 includes taxes & fees 2 Jan - 3 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=33401368&PinnedHotelID=33401368&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/112000000/111700000/111695400/111695366/3baba758.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WINK HOTEL HAI PHONG, Unscripted by Hyatt Hồng Bàng - Pool - Pet-friendly - Parking included - Free WiFi 9.0 Wonderful 2 reviews £49 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=111695366&PinnedHotelID=111695366&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Electric car charging station on site - Height restrictions apply for on-site parking - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 270,000 per person - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Cuppa Gourmet Café - Flame Grill & Bar ### Things to do - Free children's club - Full-service spa - Gym - Outdoor pool - Sauna - Shopping ### Family friendly - Children's games - Children's toys - Free children's club - Grocery/convenience store - High chair - In-room cot - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Wedding services ### Business services - 6 meeting rooms - Business centre - Computer station - Conference centre (3,714 square foot of space) ### Outdoors - Pool loungers - Pool umbrellas ### Full-service spa - Body treatments - Massage - Spa open daily - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible airport shuttle - Doorbell and phone notification - Lift (91 centimetre wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to lift ### More - 28 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2012 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reception hall - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Day bed - Down comforter - Free cot ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 49-inch LCD TV ### Food and drink - 24-hour room service - Champagne service - Free bottled water - Minibar ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers - Window screens ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: midnight Contactless check-in and check-out are available Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities will be closed during the winter: - Swimming pool ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately VND 270000 per person - Airport shuttle fee: VND 356400 per vehicle (one-way, maximum occupancy 3) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property A car is required for transport to and from this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Mercure Hai Phong Hotel Mercure Hai Phong Hotel Mercure Hai Phong Hai Phong Mercure Hai Phong Hotel Hai Phong ## Frequently asked questions ### Does Mercure Hai Phong have a pool? ### How much does it cost to stay at Mercure Hai Phong? ### Is Mercure Hai Phong pet-friendly? ### How much is parking at Mercure Hai Phong? ### What time is check-in at Mercure Hai Phong? ### What time is check-out at Mercure Hai Phong? ### Does Mercure Hai Phong provide a shuttle to the airport? ### Where is Mercure Hai Phong located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Mercure Hai Phong Reviews ## Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 84 8 - Good 28 6 - Okay 7 4 - Poor 0 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.6/10 Staff & service ### 8.8/10 Amenities ### 9.2/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ## Reviews ### 8/10 Good #### Jiantao 14 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and fantastic hotel ##### Jiantao Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Teck Meng Wilson 26 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay in ##### Teck Meng Wilson Stayed 4 nights in Feb 2023 ### 10/10 Excellent #### Verified traveller 6 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very nice stay experience. ##### Verified traveller Stayed 3 nights in Feb 2023 ### 10/10 Excellent #### Jenifer 7 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service and beautiful hotel ##### Jenifer ### 10/10 Excellent #### Kim 17 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice and centrally Everything was just great. ##### Kim Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tracy 1 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in Hai Phong. Staff was very helpful and friendly. ##### Tracy Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### vu 12 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great rooms ##### vu Stayed 3 nights in May 2024 ### 10/10 Excellent #### Leha 13 Mar 2025 Liked: Amenities people nicely very clean ,my room very beautiful ,the room agonizing are very comfortable ,and clearly i love it, coming back I'll stay again, thanks! ##### Leha Stayed 5 nights in Mar 2025 ### 10/10 Excellent #### Srecko 26 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities friendly staff ##### Srecko Stayed 4 nights in Nov 2024 ### 10/10 Excellent #### SON 17 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay here. It's an upper class hotel that's managed by a foreigner, so it shows in the quality of the customer service and overall quality of the hotel. The breakfast selections were plentiful and delicious. We highly recommend this hotel. ##### SON Stayed 7 nights in Jul 2024 ### 8/10 Good #### Yoshiyasu 10 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I wanted to enjoy the lounge in 27th floor but it's closed at night. ##### Yoshiyasu Stayed 1 night in Jul 2025 ### 8/10 Good #### Masoud 26 Mar 2025 Liked: Staff & service Four star hotel that was clean enough but very much was a three-star hotel in terms of quality cleanliness and access ##### Masoud Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Filip 28 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel with superb breakfast. Fresh, sustainable and tasty. The location of the hotel is top. Close to good restaurants, running streak around the lake and the local brewery. Neighbour with the best “yellow chair” in HP. ##### Filip Stayed 3 nights in Sep 2024 ### 8/10 Good #### Michael 24 Jan 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very functional hotel. It was near to where we needed to be in Hai Phong ##### Michael Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Dave 20 Feb 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good location. Helpful staff. Good value. ##### Dave Stayed 1 night in Feb 2023 ### 10/10 Excellent #### Cuong 30 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and modern. ##### Cuong Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Long 24 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great service overall ##### Long Stayed 4 nights in Jul 2023 ### 8/10 Good #### Richard 16 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Used as stopover between Halong Bay and flight to Can Tho. Good standard of hotel ##### Richard Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Verified traveller 24 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I love that the hotel was able to upgrade me due to false advertisement. The hotel is at its best. Beautiful view. Staff were all very nice and sweet. ##### Verified traveller Stayed 1 night in Aug 2018 ### 8/10 Good #### Tracy 6 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Second time at this property. First was pre COVID. Nice clean hotel, friendly staff. I like to walk and explore so this was a good choice. Comfortable beds Water pressure for showers 4/5 Overall I’d stay here again :) ##### Tracy Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Joanna Michele 5 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was very modern, extremely clean and staff were always very attentive, polite and friendly. It’s in a good location in the town for food, drinks and shops and there was underground parking. The rooftop pool is a fantastic area with amazing views as it’s on the 28th floor. It’s lit up at night and it looks so lovely. We had a free birthday cake for my partner that we weren’t expecting and the price of staying there was very very reasonable as it was a package with the flights. The air con worked well thankfully and we thoroughly enjoyed our stay there. I would highly recommend others to stay there. Thank you everyone who works there. ##### Joanna Michele Stayed 10 nights in Aug 2024 ### 6/10 Okay #### Greg 25 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Nice but too hot. Avoid in the summer. Nice hotel, great service and clean room, but ac would not cool room below 24 degrees. Uncomfortable due to heat/humidity when trying to sleep. Highlighted issues to the front of house team, but from evaluating their reply, I suspect it is a common complaint. ##### Greg Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Naoki 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities シャワーの圧力とお湯の温度が高ければベスト ##### Naoki Stayed 1 night in Sep 2025 ### 10/10 Excellent #### WEI-JHIH 28 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 專業且親切的服務 非常好的服務團隊，前台JASON, JADE, GIN,都熱心解決問題，且親切的問候。房間乾淨早餐多樣好吃。很值得入住體驗。 ##### WEI-JHIH Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Naoki 29 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ハイフォンではいつも利用しています。部屋もキレイで朝食も豊富です。 ##### Naoki Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Little Hoi An. A Boutique Hotel & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Little-Hoi-An-A-Boutique-Hotel-Spa.h5554869.Hotel-Information) > > [Au Lac Charner Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Au-Lac-Charner-Hotel.h11849092.Hotel-Information) > > [Hilton Da Nang](https://www.expedia.co.uk/Da-Nang-Hotels-Hilton-Da-Nang.h19288251.Hotel-Information) > > [Peninsula Hotel Danang](https://www.expedia.co.uk/Da-Nang-Hotels-Peninsula-Hotel-Danang.h82966581.Hotel-Information) > > [La Vela Saigon Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-La-Vela-Hotel.h44328578.Hotel-Information) > > [Orchid Classic Cruise](https://www.expedia.co.uk/Hai-Phong-Hotels-Orchid-Halong-Cruise.h15895308.Hotel-Information) > > [Boutique Hoi An Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Boutique-Hoi-An-Resort.h3844071.Hotel-Information) > > [Hoi An Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Hoi-An-Beach-Resort.h1522088.Hotel-Information) > > [La Siesta Hoi An Resort & Spa](https://www.expedia.co.uk/Da-Nang-Hotels-La-Siesta-Hoi-An-Resort-Spa.h18279351.Hotel-Information) > > [Riverside White House Boutique Hotel](https://www.expedia.co.uk/Da-Nang-Hotels-Riverside-White-House-Hotel.h18745270.Hotel-Information) > > [Hotel Majestic Saigon](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Hotel-Majestic-Saigon.h481665.Hotel-Information) > > [La Siesta Classic Ma May](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-La-Siesta-Hotel-Spa.h8964136.Hotel-Information) > > [InterContinental Hanoi Westlake by IHG](https://www.expedia.co.uk/Hanoi-Hotels-InterContinental-Hanoi-Westlake.h1848828.Hotel-Information) > > [InterContinental Danang Sun Peninsula Resort by IHG](https://www.expedia.co.uk/Da-Nang-Hotels-InterContinental-Danang-Sun-Peninsula-Resort.h4583505.Hotel-Information) > > [Palm Garden Beach Resort and Spa](https://www.expedia.co.uk/Da-Nang-Hotels-Palm-Garden-Beach-Resort-And-Spa.h1409970.Hotel-Information) > > [Hanoi Daewoo Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Hanoi-Daewoo-Hotel.h69101.Hotel-Information) > > [Hôtel des Arts Saigon - MGallery Collection](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Hotel-Des-Arts-Saigon-MGallery-Collection.h11463205.Hotel-Information) > > [Pullman Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Pullman-Danang-Beach-Resort.h3520339.Hotel-Information) > > [Minerva Church Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Minerva-Church-Hotel.h5613418.Hotel-Information) > > [Mia SaiGon Luxury Boutique Hotel](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Mia-SaiGon-Luxury-Boutique-Hotel.h37282059.Hotel-Information) > > [Aira Boutique Hanoi Hotel & Spa](https://www.expedia.co.uk/Hanoi-Hotels-Aira-Boutique-Hanoi-Hotel-Spa.h2690931.Hotel-Information) > > [Renaissance Danang Hoi An Resort & Spa](https://www.expedia.co.uk/Hoi-An-Hotels-Renaissance-Hoi-An-Resort-Spa.h17891194.Hotel-Information) > > [The Oriental Jade Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374.Hotel-Information) > > [The Lapis Hotel](https://www.expedia.co.uk/Hanoi-Hotels-The-Lapis-Hotel.h17471570.Hotel-Information) > > [Peridot Grand Luxury Boutique Hotel](https://www.expedia.co.uk/Hanoi-Hotels-Peridot-Grand-Hotel-Spa-By-AIRA.h45982222.Hotel-Information) > > [Hotel de l'Opera Hanoi - Mgallery](https://www.expedia.co.uk/Hanoi-Hotels-Hotel-De-LOpera-Hanoi-Mgallery.h4011565.Hotel-Information) > > [Melia Danang Beach Resort](https://www.expedia.co.uk/Da-Nang-Hotels-Melia-Danang-Beach-Resort.h8340853.Hotel-Information) > > [Liberty Central Saigon Riverside](https://www.expedia.co.uk/Ho-Chi-Minh-City-Hotels-Liberty-Central-Saigon-Riverside.h6456944.Hotel-Information)