Title: Ngoc Mai Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Ngoc Mai Hotel

Guests find comfort and connectivity in this central Bai Chay hotel, where the 24-hour front desk staff helps plan daily adventures with local expertise

## Photo gallery for Ngoc Mai Hotel

![Interior detail - Ngoc Mai Hotel (Ha Long)](https://images.trvl-media.com/lodging/35000000/34480000/34475000/34474972/aa5e54ff.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Staircase - Ngoc Mai Hotel (Ha Long)](https://images.trvl-media.com/lodging/35000000/34480000/34475000/34474972/1e808cdd.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Deluxe Double Room, Bay View | Desk, blackout curtains, soundproofing, free WiFi - Ngoc Mai Hotel (Ha Long)](https://images.trvl-media.com/lodging/35000000/34480000/34475000/34474972/5b64d0da.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Lobby sitting area - Ngoc Mai Hotel (Ha Long)](https://images.trvl-media.com/lodging/35000000/34480000/34475000/34474972/f6ab2dab.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Property entrance - Ngoc Mai Hotel (Ha Long)](https://images.trvl-media.com/lodging/35000000/34480000/34475000/34474972/c47d7325.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Ngoc Mai Hotel in Bai Chay offers a comfortable base with practical amenities. The on-site restaurant serves meals, and dry cleaning/laundry services keep clothes fresh. Guests enjoy WiFi, complimentary newspapers, and 24/7 assistance from the always-staffed front desk.

## Reviews

5.0

## Popular amenities

- Free Wi-Fi
- Restaurant
- Air-conditioning
- Laundry room
- Housekeeping
- 24/7 front desk

## Room options

### Check availability for these dates

Tonight

[Feb 10 - Feb 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=34474972&PinnedHotelID=34474972&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Feb 11 - Feb 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=34474972&PinnedHotelID=34474972&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=34474972&PinnedHotelID=34474972&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=34474972&PinnedHotelID=34474972&HadPinnedHotel=true&regionId=-1&adults=2)

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## About the area

Located near the beach, Ngoc Mai Hotel is in Bai Chay, a neighbourhood in Ha Long. Bai Chay Market and Cái Dăm Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Ha Long Bay and Bai Chay Beach. Dragon Park and Typhoon Water Park are also worth visiting. [Visit our Ha Long travel guide](https://www.expedia.co.uk/Ha-Long.dx6055449)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95565%2C107.04507&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BioEeUhflrx-A1E0hphbGLKhYco=)

No 122 Hau Can Street (Bai Chay Street), Ha Long, Quang Ninh, 202400

### What's nearby

- ![Ha Long Bay](https://images.trvl-media.com/place/6055449/def89e86-999a-4b74-8c40-8c1daed731d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Bai Chay Beach  
13 min walk \- 0.7 miles
- Sun Square  
6 min walk \- 0.4 miles
- Queen Cable Car Ocean Terminal  
7 min walk \- 0.4 miles
- Dragon Park  
7 min walk \- 0.4 miles
- Bai Chay Market  
11 min walk \- 0.6 miles

### Getting around

- Cai Lan Station  
12 min drive
- Haiphong (HPH-Cat Bi)  
54 min drive

### Restaurants

- Mường Thanh Quảng Ninh  
8 min walk
- Novotel Lobby Bar  
9 min walk
- Nhà Hàng Hồng Hạnh  
11 min walk
- Hong Kong Restaurant  
9 min walk
- Cong Ca Phe  
8 min walk

## About this property

### Ngoc Mai Hotel

Hotel near Ha Long Bay 

 Ngoc Mai Hotel provides amenities, such as dry cleaning/laundry services and a restaurant. Guests can connect to free in-room WiFi. 

You'll also enjoy the following perks during your stay: 

- Free newspapers, smoke-free property and luggage storage
- A lift, a front desk safe and tour/ticket information
- A 24-hour front desk

Room features 

All guest rooms at Ngoc Mai Hotel include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and sound-insulated walls. 

More conveniences in all rooms include: 

- Bathrooms with showers and free toiletries
- 32-inch LCD TVs with cable channels
- Electric kettles, daily housekeeping and desks

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![Reception](https://images.trvl-media.com/lodging/89000000/88840000/88834500/88834437/1d020b3e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi

### Parking and transport

- No on-site parking available

### Food and drink

- A restaurant

### Family friendly

- Soundproofed rooms

### Conveniences

- 24-hour front desk
- Free newspapers in lobby
- Luggage storage
- Safe at front desk

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance

### Accessibility

- Lift

### More

- Smoke-free property

## Room amenities

### Bedroom

- Bedsheets provided
- Blackout drapes

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Slippers
- Towels provided

### Entertainment

- 32-inch LCD TV with cable channels

### Food and drink

- Electric kettle

### More

- Air conditioning
- Desk
- Phone
- Soundproofed rooms

## Policies

### Check-in

Check-in time starts at noon 

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 18 

### Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged 

### Special check-in instructions

Front desk staff will greet guests on arrival at the property 

Information provided by the property may be translated using automated translation tools 

### Access methods

Staffed front desk

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

## Important information

### Optional extras

- Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash 

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room 

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

Only registered guests are allowed in the guestrooms

### Property is also known as

Ngoc Mai Hotel Ha Long

Ngoc Mai Ha Long

Hotel Ngoc Mai Hotel Ha Long

Ha Long Ngoc Mai Hotel Hotel

Hotel Ngoc Mai Hotel

Ngoc Mai

Ngoc Mai Hotel Hotel

Ngoc Mai Hotel Ha Long

Ngoc Mai Hotel Hotel Ha Long

## Frequently asked questions

### Is Ngoc Mai Hotel pet-friendly?

### How much is parking at Ngoc Mai Hotel?

### What time is check-in at Ngoc Mai Hotel?

### What time is check-out at Ngoc Mai Hotel?

### Where is Ngoc Mai Hotel located?

## Have a question?

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## Reviews

## Ngoc Mai Hotel Reviews

5.0

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 6.0

Cleanliness

### 8.0

Location

### 7.0

Staff & service

### 6.0

Property conditions & facilities

10 - Excellent

0

8 - Good

1

6 - Okay

0

4 - Poor

0

2 - Terrible

1

## Reviews

### 2/10 Terrible

#### Verified traveller

14 Jul 2019

Disliked: Cleanliness, amenities, property conditions & facilities

Fuyez cet hôtel, trop de bruit. Par contre les chambres donnant sur la baie ont une très belle vue.

##### Verified traveller

Stayed 2 nights in Jul 2019

### 8/10 Good

#### Quang

27 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### ok tốt

##### Quang

Stayed 2 nights in Jun 2019

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