Outdoor pool, open 7 AM to 7 PM, pool umbrellas, pool loungers

Reviews of OZO Chaweng Samui

4 out of 5
OZO Chaweng Samui
Chaweng Beach, Bophut, Koh Samui, Surat Thani

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews" "
Rating 8 - Good. 353 out of 1000 reviews" "
Rating 6 - Okay. 68 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best pillows ever. The constant music around the pool and beach area was a bit annoying. The pool needs more shade options. The papaya salad chicken satay was delicious.
Stayed 2 nights in Apr 2024

10/10 Excellent

Corrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the water. Great pool area.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ari

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. Went out of their way to upgrade our room. Fantastic breakfast buffet. Beautiful pool and beach area. Close walking distance to tons of restaurants and bars. Awesome place.
Stayed 3 nights in Apr 2024
Response from Pawantorn on 17 Apr 2024
Hello Ari,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team. Thank you for choosing to stay with OZO Chaweng Samui and hope to welcome you again soon.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Where can I begin? First of all the location and beachfront access were amazing. The staff went way out and beyond a D-defined VIP service. The front person I Don't recall his name (blond hair) made our stay very special . They also sent my daughter a personal cake to her room for her birthday!
Stayed 2 nights in Apr 2024
Response from Pawantorn on 17 Apr 2024
Hello Paula,Thank you so much for taking the time to write such a detailed review of your stay with us here at OZO Chaweng Samui. I will ensure that your kind words are passed on to those who played a role in making your stay with us so enjoyable. We look forward to welcoming you back again soon.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

DARYL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn't very big, plastic chair low quality toiletries, 3 English movie channels, no rain shower , felt like a ibis room for the price point not value for money, pool is great, location is great , beach is beach , still bottles and cigarettes from the previous day on the beach , breakfast was very good and all the staff were amazing, island hotels are a little more expensive but overall I did extend my stay by 3 extra days so not that bad
Stayed 3 nights in Apr 2024
Response from Pawantorn on 11 Apr 2024
Hello Daryl,Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on OZO Chaweng Samui. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. We hope to have the chance to welcome you back again in future.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is very nice right on the beach. Though tell us set up well with the pool in the middle The main road right outside is all the shops and it's very walkable... Had a wonderful time walking the entire beach and the city for shopping highly recommend.!
Stayed 3 nights in Apr 2024
Response from Pawantorn on 11 Apr 2024
Hello John,Thank you so much for taking the time to write such a detailed review of your stay with us here at OZO Chaweng Samui. I will ensure that your kind words are passed on to those who played a role in making your stay with us so enjoyable. We look forward to welcoming you back again soon.Cheers,Pawantorn.SManager,Guest Relations

8/10 Good

Idlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Mar 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on beautiful beach , and on lovely street for restaurants, shops , massages etc
Stayed 7 nights in Mar 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, amenities
Lovely hotel, nice very helpful staff, food was lovely, room kept nice and clean. Nothing to complain about will be back x
Stayed 8 nights in Mar 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, located in the quieter end of the Chaweng main strip, so very relaxing and peaceful
Stayed 5 nights in Mar 2024
Response from Pawantorn on 9 Mar 2024
Hello Todd,Thank you so much for taking the time to write such a detailed review of your stay with us here at OZO Chaweng Samui. I will ensure that your kind words are passed on to those who played a role in making your stay with us so enjoyable. We look forward to welcoming you back again soon.Cheers,Pawantorn.SManager,Guest Relations

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with nice beach & pool. Small room and ok price. Pretty good breakfast buffet.
Stayed 3 nights in Mar 2024
Response from Pawantorn on 9 Mar 2024
Hello Mark,Thank you your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests. I will be sure to pass this on and we hope to see you back again sometime in the near future.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

Andriy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property location
Stayed 3 nights in Feb 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Two day stay at Ozo, on the beach location near restaurants, bars and shops. Fabulous
Stayed 2 nights in Feb 2024
Response from Pawantorn on 16 Feb 2024
Hello Jessica,Thank you so much for taking the time to write such a detailed review of your stay with us here at OZO Chaweng Samui. I will ensure that your kind words are passed on to those who played a role in making your stay with us so enjoyable. We look forward to welcoming you back again soon.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

Lindsay, Waukesha

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the OZO! The room was clean and quiet, the pool was fantastic, and the staff were attentive and kind. I like how it’s within walking distance to everything but not in the craziness of Chaweng beach. I would definitely stay at the OZO again!
Stayed 6 nights in Feb 2024
Response from Pawantorn on 16 Feb 2024
Hello Lindsay,Thank you your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests. I will be sure to pass this on and we hope to see you back again sometime in the near future.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greta property to stay at, Lovely staff, Very clean rooms and great location!
Stayed 3 nights in Feb 2024

10/10 Excellent

Daniel John

Liked: Staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Staff were all very helpful and always were willing to help with booking a meal or a cab
Stayed 4 nights in Jan 2024
Response from Pawantorn on 23 Jan 2024
Hello Peter,On behalf of everyone here at OZO Chaweng Samui, we would like to extend our thanks for taking the time to share your experience with us. Your kind words have been duly noted and we will be sure to share them with the team. We hope to have to opportunity to host you again sometime in the near future.Cheers,Pawantorn.SManager,Guest Relations

8/10 Good

Calum

Stayed 3 nights in Jan 2024

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area, quiet but close to nightlife. Great beach and pool area.
Stayed 2 nights in Jan 2024
Response from Pawantorn on 10 Jan 2024
Hello Mr.Timothy,Thank you your feedback and we really appreciate the time it took you to write this review. It is always encouraging to hear such positive feedback from our guests. I will be sure to pass this on and we hope to see you back again sometime in the near future.Cheers,Pawantorn.SManager,Guest Relations

10/10 Excellent

Danny

Stayed 7 nights in Dec 2023

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kerine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
我觉得还挺适合,地理位置也可以,距离central samui3分钟的步行路程,周边有很多小商店和餐厅,真的挺方便。
Stayed 3 nights in Nov 2023
Response from Pawantorn on 8 Dec 2023
Dear value guest,Thank you for staying with us and also for your review of our property. Really appreciate the positive comments you made on OZO Chaweng Samui. In relation to the aspects of your experience that were not up to your expectations, I will be working with the team to address this so that we can continue to improve. We hope to have the chance to welcome you back again in future.Your sincerely,Pawantorn S.Manager,Guest Relations

10/10 Excellent

Chris

Stayed 2 nights in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Great pool area right next to the beach ! Friendly staff ! Nice room .
Stayed 3 nights in Nov 2023

10/10 Excellent

Gavin

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property was the best for us we had a family of 12 plus a 14 month old. We had a 10 min walk to mall had our range of shops around and the the older ones had the night life only 15 min walk away. Perfect spot we loved it. Highly recommend this place.
Stayed 8 nights in Oct 2023
Response from Jiranan on 11 Nov 2023
Dear value guest,On behalf of everyone here at OZO Chaweng Samui, we would like to extend our thanks for taking the time to share your experience with us. Your kind words have been duly noted and we will be sure to share them with the team. We hope to have to opportunity to host you again sometime in the near future.Your sincerely,Jiranan H.Manager, Front Office

10/10 Excellent

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful staff
Stayed 8 nights in Oct 2023
Response from Yuppadee S. on 13 Nov 2023
Dear Rebecca,Thank you for sharing your great reviews.Looking forward to welcoming you back on your next trip to Koh Samui.Regards,

8/10 Good

Verified traveller

Disliked: Cleanliness, staff & service
Bad room very dirty and dusty and bad service
When we checked into the hotel i clearly stated a good room beforehand and they gabe a very bad room full of dust cleaners dont clean properly receptionist was very unfriendly and i have never exoerimced this coming to thailand for past 8 years even in a 2 3 star hotel. When ask for hotel shttle bus tjey asked for money or being bery rude.
Stayed 2 nights in Sep 2023
Response from App on 6 Nov 2023
Dear valued guest,Thank you for taking the time to share your valuable feedback with us. We want to extend our sincere apologies for the disappointment you experienced with our cleanliness and receptionist. This does not align with the level of service we strive to provide to our guests, and we take your feedback very seriously. We are committed to improving and ensuring that your next visit to Koh Samui is a truly memorable one. Please give us the opportunity to make amends and provide you with a better experience.Best regards,We look forward to welcoming you back and demonstrating our commitment to your satisfaction.

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 3 nights in Oct 2023
Response from Yuppadee S. on 13 Nov 2023
Dear Amy,Thank you for sharing your excellent rating.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We all look forward to welcoming you back for another memorable experience very soon.Best Regards,

10/10 Excellent

Clyde

Liked: Cleanliness, room comfort
Wonderful
Repeat visit and standards have been maintained. Spacious property that is complete and wonderful.
Stayed 3 nights in Oct 2023
Response from Yuppadee S. on 13 Nov 2023
Dear Clyde,Thank you for sharing your great reviews.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We all look forward to welcoming you back for another memorable experience very soon.Best Regards,

10/10 Excellent

Somboon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Yuppadee S. on 13 Nov 2023
Dear Somboon,Thank you for sharing your excellent rating.We are so pleased to know that everything exceeded your expectations and you were able to enjoy the dream vacation you deserve.We all look forward to welcoming you back for another memorable experience very soon.Best Regards,

10/10 Excellent

chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

saphir

Stayed 3 nights in Sep 2023

6/10 Okay

Avi

Travelled with group
Liked: Staff & service, property conditions & facilities
The breakfast buffet was really nice, but the room wasn’t so much, a weird smell from the bathroom.
Stayed 1 night in Sep 2023
Response from Jiranan H. on 30 Sept 2023
Dear value guest,Thank you for your review regarding your recent stay with us at OZO Chaweng Samui. Happy to hear you enjoyed your stay with us. Thank you for noting the areas which you felt could be improved. I have passed this onto the relevant Team Members for their learning and development. Please do let us know if you plan on visiting us again so that we could arrange your stay.Your sincerely,Jiranan H.Manager, Front Office

2/10 Terrible

Vijayaratnam

Stayed 1 night in Sep 2023

10/10 Excellent

Danny

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

10/10 Excellent

YE, HONG KONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not that Eco friendly, staff change all my towels everyday, though I hanged the one no need to change. The shower room was leaking somehow. The rest was all good, amazing view, wide rage selection of breakfast, walkable dining area, best beach.
Stayed 1 night in Jul 2023
Response from Jiranan H. on 5 Aug 2023
Dear Ye,Thank you for your review regarding your recent stay with us at OZO Chaweng Samui. Happy to hear you enjoyed your stay with us. Thank you for noting the areas which you felt could be improved. I have passed this onto the relevant Team Members for their learning and development. Please do let us know if you plan on visiting us again so that we could arrange your stay.Your sincerely,Jiranan H.Manager, Front Office

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I have stayed

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
The hotel's staff deserve special mention for their exceptional service. From the moment we arrive, they are greeted with warm smiles and a genuine willingness to assist. The staff are highly professional, attentive, and dedicated to making a memorable stay. They go above and beyond our needs, providing personalized recommendations, arranging transportation, and making reservations. I would really like to mention Nu Dee, who works in the hotel and arranged all our trips outside the hotel and made sure we where up and packed for that day's adventure.
Stayed 4 nights in Jun 2023

10/10 Excellent

Askar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Certainly the great place for vacation
Samui is my favorite place in Thailand, and this hotel just exceeded my expectations - everything from food to location was excellent. Central Samui shopping mall is just 8-10 minutes walking, direct access to the wonderful beach, good swimming pool, clean rooms and well trained staff are everything you need to have a great time!
Stayed 1 night in Jul 2023

10/10 Excellent

AC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy breezy
A great reason to visit Samui again, They just made everything so easy. Thanks
Stayed 4 nights in May 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about OZO, the staff were great as well, I'm going back again when we return to Samui.
Stayed 12 nights in May 2023

10/10 Excellent

Anne Elizabeth, Southport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's always a pleasure to stay at OZO. I love the location. It's on the best part of the beach on Chaweng. Staff are very helpful and friendly.
Stayed 12 nights in May 2023
Response from Jiranan on 27 May 2023
Dear value guest,Thank you so much for taking the time to write about your recent experience with us. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team. Thank you for choosing to stay with OZO Chaweng Samui and hope to welcome you again soon.Your sincerely,Jiranan H.Manager, Front Office

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

8/10 Good

Nuchsara, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room very small but the view and location are excellent. Beautiful beach front and nice pool. Very friendly staffs. Great buffet breakfast.
Stayed 5 nights in Apr 2023
Response from Jiranan on 12 Apr 2023
Dear Khun Nuchsara,Thank you for your wonderful review on OZO Chaweng Samui. We take great pride in the service and hospitality we bring to our guests, so I will be sure to share your experience with the team. Thank you for choosing to stay with OZO Chaweng Samui and hope to welcome you again soon.Your sincerely,Jiranan H.Manager, Front Office

10/10 Excellent

Yom tov

Stayed 2 nights in Mar 2023

10/10 Excellent

Stefan, Ponte Vedra Beach

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, very small closet, but was living in most expensive room, so no upgrade... Very good hotel.
Stayed 10 nights in Mar 2023

8/10 Good

Mr D Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
I enjoyed my stay at Ozo. I would stay there again. Good location. Great staff.
Stayed 7 nights in Feb 2023

8/10 Good

HAIM YEHOUDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel good breakfast Room ok not big. No special complaints
Stayed 3 nights in Feb 2023
Response from Your sincerely, Jiranan H. Manager, Front Office on 25 Feb 2023
Dear Haim,Thank you for staying with us and also for your review of our property. It is great to hear that you enjoy the hotel and facilities. We hope to have the chance to welcome you back again in future.