Title: Hotel Santa Cruz Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1143336&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Santa Cruz Challenge friends to billiards at night after skiing, playing tennis, or relaxing at the poolside bar, then savor delicious regional cuisine for dinner. ## Photo gallery for Hotel Santa Cruz ![Exterior - Hotel Santa Cruz (Guejar Sierra)](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/cb6f197f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool - Hotel Santa Cruz (Guejar Sierra)](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/7d9f600d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Santa Cruz (Guejar Sierra)](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/2f57cfc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Santa Cruz (Guejar Sierra)](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/4fe0e4c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Staircase - Hotel Santa Cruz (Guejar Sierra)](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/d04e7111.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Santa Cruz sits in the mountains offering ski-in/ski-out access and complimentary breakfast. Travelers can enjoy volleyball and basketball on site, perfect their serve on the tennis courts, or simply relax on the terrace taking in mountain views. ## Reviews 7.0 Good ## Popular amenities - Pool - Breakfast included - Pet-friendly - Parking included - Free Wi-Fi - Restaurant ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 3+ beds 2 beds Showing 6 of 6 rooms ### View all photos for Twin Room (2 adults and 1 child) ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/0e003dc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (2 adults and 1 child) ### Highlights Balcony Air conditioning Heating Free cots/infant beds TV Bidet Private bathroom Cable channels - 183 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Triple Room ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/0e003dc5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Balcony Air conditioning Heating Free cots/infant beds TV Bidet Private bathroom Cable channels - 183 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Quadruple Room (2 Adults + 2 Children) ![Quadruple Room (2 Adults + 2 Children) | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/3efa9d65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room (2 Adults + 2 Children) ### Highlights Balcony Air conditioning Heating Free cots/infant beds TV Bidet Private bathroom Cable channels - 183 sq ft - Sleeps 4 - 2 Single Beds and 1 Single Bunk Bed ### View all photos for Bungalow (3 adults) ![In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/a5472c20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow (3 adults) ### Highlights Balcony Air conditioning Heating Free cots/infant beds TV Bidet Private bathroom Cable channels - 205 sq ft - Sleeps 3 - 3 Single Beds ### View all photos for Bungalow (2 adults) ![Bungalow (2 adults) | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/b69edadb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Bungalow (2 adults) ### Highlights Balcony Air conditioning Heating TV Bidet Private bathroom Cable channels Pet friendly - Sleeps 2 - 2 Single Beds ### View all photos for Twin Room (2 adults) ![Twin Room (2 adults) | In-room safe, iron/ironing board, rollaway beds, free WiFi](https://images.trvl-media.com/lodging/2000000/1150000/1143400/1143336/4884e195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (2 adults) ### Highlights Balcony Air conditioning Heating Free cots/infant beds TV Bidet Private bathroom Cable channels - 183 sq ft - Sleeps 2 - 2 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuejar-Sierra-Hotels-Hotel-Santa-Cruz.h1143336.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuejar-Sierra-Hotels-Hotel-Santa-Cruz.h1143336.Hotel-Information) ## About the area Located in Guejar Sierra, Hotel Santa Cruz is near the airport and in the mountains. Alhambra and Granada Cathedral are notable landmarks, and if an activity is on the agenda, check out Sierra Nevada Ski Resort. Mohon del Trigo Observatory and Aquaola are also worth visiting. Spend some time exploring the area's activities, including skiing, snowboarding and skiing lessons. [Visit our Guejar Sierra travel guide](https://www.expedia.co.uk/Guejar-Sierra.dx6048182) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.13790%2C-3.43987&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Art0GoxYnAxu3J94W4vzw8Fe2Fc=) Carretera Sierra Nevada, km 22, Guejar Sierra, Granada, 18196 ### What's nearby - ![Ski slopes in sierra nevada](https://images.trvl-media.com/place/6338276/cc1f4741-ab2d-46e8-a76e-a33b7379a1e3.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sierra Nevada Ski Resort 10 min drive \- 8.0 miles - Hoya de Pedraza Botanical Garden 6 min drive \- 4.7 miles - Plaza de Andalucía 10 min drive \- 8.0 miles - Sierra Nevada Chairlift 11 min drive \- 8.2 miles - Los Cahorros 14 min drive \- 8.4 miles ### Getting around - Iznalloz Station 50 min drive - Granada (GRX-Federico Garcia Lorca) 99 min drive ### Restaurants - Las Viboras 3 min drive - Restaurante Las Olivillas 15 min drive - Restaurante El Purche 9 min drive - Restaurante La Fabriquilla 13 min drive - Hostal El Desvío 15 min walk ## About this property ### Hotel Santa Cruz Hotel in the mountains Free breakfast, a poolside bar and a terrace are just a few of the amenities provided at Hotel Santa Cruz. Hit the slopes at this hotel featuring a ski shuttle. The on-site restaurant offers breakfast, lunch and dinner. Enjoy on-site activities, such as volleyball and basketball. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room. Additional perks include: - A seasonal outdoor pool - Free self-parking - Tennis courts, a 24-hour front desk and a lift - A vending machine, barbecues and a billiards/pool table Room features All 66 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and bidets - TVs with cable channels - Balconies, heating and daily housekeeping ## Similar properties ![Comfort Apartment | WiFi, bed sheets](https://images.trvl-media.com/lodging/124000000/123420000/123419200/123419157/01e719d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamento Con Garaje cerca a telesilla Sierra Nevada - Pet-friendly - Parking included [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=123419157&PinnedHotelID=123419157&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Double Room, Terrace, Mountain View | View from room](https://images.trvl-media.com/lodging/8000000/7750000/7748900/7748839/7534b0b2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Almunia del Valle Monachil - Pool - Breakfast included - Pet-friendly - Parking included 10 Exceptional 137 reviews £131 includes taxes & fees 28 Feb - 1 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=7748839&PinnedHotelID=7748839&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic Area](https://images.trvl-media.com/lodging/3000000/2280000/2270900/2270869/693f490d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel GHM Monachil Monachil - Spa - Free Wi-Fi - Restaurant - Games room 7.6 Good 259 reviews £125 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=2270869&PinnedHotelID=2270869&HadPinnedHotel=true®ionId=-1&adults=2) ![Traditional Double Room, 1 Bedroom, Private Bathroom, Mountain View | 1 bedroom, down duvets, individually decorated, bed sheets](https://images.trvl-media.com/lodging/5000000/4140000/4138000/4137980/acf67ca9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Rural Fuente la Teja Guejar Sierra - Pool - Pet-friendly - Parking included - Free Wi-Fi 9.6 Exceptional 41 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=4137980&PinnedHotelID=4137980&HadPinnedHotel=true®ionId=-1&adults=2) ![Grand Suite The Level | Down duvets, memory-foam beds, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/880000/874100/874019/adcacd4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Melia Sol Y Nieve Monachil - Spa - Free Wi-Fi - Restaurant - Gym 8.2 Very good 191 reviews £258 includes taxes & fees 8 Mar - 9 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=874019&PinnedHotelID=874019&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8290000/8280200/8280152/91192993.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Inside Plaza Sierra Nevada Monachil - Kitchen - Pet-friendly - Free Wi-Fi - Microwave 9.0 Wonderful 180 reviews £235 includes taxes & fees 12 Feb - 13 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=8280152&PinnedHotelID=8280152&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=1143336&PinnedHotelID=1143336&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1143336,123419157,7748839,2270869,4137980) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 20 metres - Ski shuttle (surcharge) - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free breakfast available - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Restaurants on site - Cafeteria Snack-Bar ### Things to do - Arcade/game room - Basketball - Billiards/pool table - Outdoor pool - Tennis - Volleyball ### Family friendly - Arcade/game room - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - 2,422 square feet of conference space - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Well-lit path to entrance ### More - 1 building - 3 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Private bathroom - Shower - Towels provided ### Entertainment - TV with cable channels ### More - Air conditioning - Heating - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; check-in end time: midnight Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of EUR 5 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 12 per day. ### Payment types at the property ## Important information ### Optional extras - Pet fee: EUR 5 per pet, per day - Service animals are exempt from fees - Rollaway bed fee: EUR 12 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation The seasonal pool will be open from July to August ### Property is also known as Vita Cruz Vita Santa Cruz Vita Santa Cruz Guejar Sierra Vita Santa Cruz Hotel Vita Santa Cruz Hotel Guejar Sierra Hotel Santa Cruz Guejar Sierra Santa Cruz Guejar Sierra Hotel Santa Cruz Hotel Hotel Santa Cruz Guejar Sierra Hotel Santa Cruz Hotel Guejar Sierra ## Frequently asked questions ### Does Hotel Santa Cruz have a pool? ### Is Hotel Santa Cruz pet-friendly? ### How much is parking at Hotel Santa Cruz? ### What time is check-in at Hotel Santa Cruz? ### What time is check-out at Hotel Santa Cruz? ### Where is Hotel Santa Cruz located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Santa Cruz Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.2 Cleanliness ### 7.6 Location ### 7.4 Staff & service ### 6.0 Property conditions & facilities 10 - Excellent 4 8 - Good 27 6 - Okay 13 4 - Poor 9 2 - Terrible 1 ## Reviews ### 8/10 Good #### Verified traveller 31 Dec 2019 Liked: Staff & service #### A nice stay in a basic hotel The staff at the hotel were nice and helpful, giving us good advice on where was best to take our 3 year old. The buffet style food was ok, a little limited for choice though. The hotel was easily accessible from the main road and close enough to the ski slopes without being right in the centre of it all. The room itself was small and very basic, not what we were really expecting from the pictures on the website. It was fine for 1 or 2 nights but I wouldn’t want to stay any longer. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 25 Dec 2019 Liked: Staff & service Nada en especial. Todo solo aceptable........,..,.............. ##### Verified traveller Stayed 2 nights in Dec 2019 ### 4/10 Poor #### Angie 9 Dec 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Wifi malo, habitaciones sin nevera y sin secador, la calefacción no funcionaba, la tv se veía fatal. El personal lo mejor. ##### Angie Stayed 3 nights in Dec 2019 ### 8/10 Good #### Expedia 14 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### Ok hotel but thin walls, so noisy. Easy to find, plenty of parking, nice check-in, clean room & bathroom but very noisy, hearing all the noise from other guests in the hotel areas as well as their rooms. Good breakfast choice. No-one on reception when leaving at 8.30 and it wasn't clear what to do with the key, so I had to leave it on the desk. ##### Expedia Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 27 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel de montaña ideal para familias ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### Andrés 26 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy buena alternativa Nos han alojado en el mont blanc por obras en el santa Cruz ##### Andrés Stayed 3 nights in Mar 2019 ### 8/10 Good #### Raúl, Gran Canaria 17 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El entorno es magnífico, en la montaña. A 9.5 km de la estación de esquí ##### Raúl Stayed 5 nights in Mar 2019 ### 8/10 Good #### Verified traveller 17 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities El entorno es magnífico, en la montaña, rodeado de vegetación ##### Verified traveller Stayed 5 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 1 Feb 2019 Disliked: Cleanliness, property conditions & facilities, room comfort No tenian agua caliente, no se tomaron la molestia de notificarlo, sino hasta que se ponia la queja en recepcion. Las fotos del hotel por la web no son nada parecidas a la realidad del hotel. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 6/10 Okay #### Verified traveller 31 Dec 2018 Disliked: Staff & service, room comfort #### Hotel 3 estrellas tirando a 2 Llevo muchísimos años quedandome en este hotel y en vez de ir a mejor va para atrás. Lo único que han remodelado el mobiliario del buffet ampliando un poco, muy poco, la oferta. Si queréis cenar paella ahí tenéis la novedad. La cena es de 20:00 a 22:30 cuando bajas a las 20:30 la mitad de las bandejas vacías, la reposición muy lenta. Y a las 21 un día ya habían cosas agotadas y que no reponían. Además que la calidad de lo que ponen deja mucho que desear. En el desayuno ha mejorado el café pero el zumo sigue siendo sirope de polvos. La calefaccion el primer día te asabas de calor y el último té helabas. La presión de agua en la ducha casi nula, si lo ponías hacia arriba no salía agua para hacerse una idea. Toallas con rotos del desgaste. En el bar tienes que estar avisando a recepción porque el camarero es el mismo que en el restaurante y va de un sitio a otro. En general mi opinión es que se le está cayendo una estrella y que deberían ponerse las pilas. Porque si los precios no bajan no debería bajar la calidad ##### Verified traveller Stayed 4 nights in Dec 2018 ### 4/10 Poor #### Javier, Granada, guejar 9 Aug 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel viejo, mal comunicado, no recomendable Mala experiencia, nada de lo contratado. No tiene aire acondicionado en todo el hotel, ni gimnasio, ni sauna, nada de lo contratado. Sucio y viejo.Mal comunicado. Limpieza cero. Mala experiencia. ##### Javier Stayed 3 nights in Aug 2018 ### 8/10 Good #### Jaime 23 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy buena experiencia, el entorno es realmente bonito, y el hotel va en consonancia con el precio. ##### Jaime ### 8/10 Good #### Verified traveller 17 Mar 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### Bien. Pero falta mejorar. Muy buenas vistas desde habitación pero creo que deberían reformar un poco las habitaciones debido a que algunas entra humedad y agua. Por lo demás muy amable y desayuno muy bueno. ![](https://a.travel-assets.com/ugc/hotel-reviews/s51-pc2853a30-29e9-11e8-9b80-6a03179474b2-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Mar 2018 ### 8/10 Good #### Jose Angel 11 Mar 2018 Liked: Cleanliness, staff & service, room comfort #### Hotel cómodo en entorno precioso El entorno es muy bonito, llegue a las 22:30 y la atención fue correcta. El camino estaba despejado de nieve. La calefacción estaba funcionando y a temperatura correcta. Para mi la única pega es que la cama era muy incomoda por que se hundía por el centro. Pero lo recomiendo y repetiré ##### Jose Angel Stayed 1 night in Feb 2018 ### 8/10 Good #### Stefan 19 Feb 2018 Liked: Cleanliness, staff & service, room comfort #### För den ekonomiske Dom flesta hotellen i Sierra Nevada är i slitet skick och Santa Cruz var absolut inget undantag. Eftersom hotellet inte ligger i själva skidorten utan drygt 6 km innan (fågelvägen) så är priset betydligt lägre vilket gör det till ett alternativ för den ekonomiske skidåkaren men inte för den som vill bo alldeles intill skidbackarna. Det erbjuds transfer till (09.00) och från (17.00) skidliften. ##### Stefan Stayed 1 night in Feb 2018 ### 4/10 Poor #### Verified traveller 17 Feb 2018 Disliked: Property conditions & facilities, room comfort #### Verouderd hotel avondeten lauw & flauw Bedden: te dunne matras, ontbijt is ok, avondeten ruime keuze mr vaak lauw en te weinig smaak ##### Verified traveller Stayed 4 nights in Feb 2018 ### 10/10 Excellent #### Diego 13 Feb 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente, el lugar, las personas... ##### Diego Stayed 3 nights in Jan 2018 ### 8/10 Good #### José Angel 7 Feb 2018 Liked: Cleanliness, staff & service #### Hotel económico en un entorno inigualable Es justo lo que buscaba en ese momento. Entrada al hotel a las 22:30 debido al viaje., lo bueno es que la recepción es 24 horas. Ha pesar de haber nevado recientemente el acceso estaba libre de nieve. Lo único que me pareció algo incómodo fue la cama que hundía en el centro. La habitación y el hotel estaba a muy buena temperatura a pesar del clima bajo cero exterior. El desayuno es tipo buffet y me pareció muy correcto. ##### José Angel Stayed 1 night in Feb 2018 ### 4/10 Poor #### Verified traveller 31 Dec 2017 Disliked: Staff & service, property conditions & facilities, room comfort Aparte de que es un hotel viejo y no renuevan nada, la calefacción muy alta, el agua caliente escasa, la calidad de la comida de los buffet pésima y el personal del restaurante bastante antipático excepto un chico joven que si era muy majo. ##### Verified traveller Stayed 4 nights in Dec 2017 ### 10/10 Excellent #### adam 27 Dec 2017 Liked: Staff & service, room comfort #### 4\* Great place, really nice staff. Food was great, but not heated enough. Rooms are dated and tired, in need of deep cleaning too. But will recommend for the low price that it's offering. ##### adam Stayed 2 nights in Dec 2017 ### 2/10 Terrible #### Thomas Pilarski, Canada 13 Jun 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel Closed with Valid Reservation We had a valid/confirmed nonrefundable reservation for this hotel. We arrived to the hotel in the evening to find out that it is totally closed - everything was abandoned and it was dark: the place looked like a set for horror movies. We called the hotel's phone number provided on the reservation form from two landlines that belonged to a nearby restaurant and a hotel that were open at that time and from a cellphone to find out that the hotel's phone line was out of service. We were shocked that the hotel charged us for our stay (took our money) and didn't inform us that the hotel will be closed upon our arrival. We found ourselves in the middle of nowhere without a place to sleep in the evening - we felt cheated by the hotel. Are they doing this to other people too? Our vacation was interrupted and we had to look for another hotel for the night. We demand that hotels.com do something about this fraudulent hotel and provide us with refund and reimbursement from for such a horrible experience during our vacation. ##### Thomas Pilarski Stayed 1 night in May 2017 ### 6/10 Okay #### Warren 23 Mar 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Too noisy - very little sleep This hotel is fine for a skiing trip but I won't be staying there again, I've stayed here quite a few times as it's very convenient and cheap but the last 2 times there have been coach loads of kids running a mock around the hotel until well past midnight and nobody seems to do anything about it. For an extra half hour trip up the mountain I'll be back to staying in Granada next ski season! ##### Warren ### 8/10 Good #### Verified traveller 22 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort Lo mejor: Hotel limpio, práctico y con un precio razonable. Lo peor: el ruido que se escuchaba del bar y de los pasillos ##### Verified traveller ### 8/10 Good #### Verified traveller 28 Feb 2017 Liked: Staff & service A good stop off one the way to Sierra Nevada for skiing ##### Verified traveller ### 6/10 Okay #### Warren Panter, Hotel Santa Cruz 23 Jan 2017 Liked: Cleanliness Disliked: Room comfort #### I'd like my money back! I have stayed in this hotel before but this time it was horrendous.There was a school trip booked in to the hotel of around 50 children, running wild through the hotel and nobody doing anything to stop the noise. It didn't help with my room being at the top of the stairs on the 2nd floor but I could have been on the 6th floor and still heard the noise!!! Couldn't sleep until gone 12.30 am and I tonight seems like it is going to be worse!! ##### Warren Panter ---