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"Spacious room, quiet area, friendly staff."

"Restaurant was very good, breakfast had every option you could want. Evening meal was very nice but a bit pricey. Hotel could do with some TLC as looked slightly tired in places. Staff were great - could not be faulted. "

"The hotel is very big but once you know your way around it feels comfortable. Our room was clean, spacious and very comfortable. The breakfast was good with plenty of choice. The staff were very friendly and helpful. Would recommend"

"Clean room. Great breakfast and a lot of restaurants locally "

"Lovely view from our room/balcony across the harbour and although there was noise from the road and the harbour the room was well soundproofed. Check in wasn't so good. We arrived a little early and were told our room wasn't ready and that they'd let us know when it was. We waited till long after the check in time and eventually decided to look for the room ourselves as the desk was busy and nobody had come back to us. The room was ready but not easy finding it due to the layout of the hotel and we had to ask someone to know that there were different lifts. Staff were very friendly and helpful. Lovely outdoor and indoor pool. Breakfast choices were ok but a bit limited and the breakfast room extremely busy and crowded. Only one coffee machine working so always a long queue for coffee. I'd recommend this hotel for it's location near the harbour and ferry terminals but you need to be aware it's a steep uphill climb along a busy road. Our room was in the newer part of the hotel and was in good condition. They seem to be doing a lot of work at the moment to expand the hotel but we weren't bothered by it."

"Excellent hotel with 24/7 reception manned by helpful and obliging staff. Breakfast spread excellent- rooms very comfy and soundproof ensuring good night's sleep . Room service carried out well , despite one oversight which was immediately remedied as soon as we reported it . Can't wait to go back next year !!!"

"Great location hotel"

"Breakfast was very good all staff was friendly room was clean and nice spa areas was kept clean "

"Breakfast was good staff great room clean but TV channels crap only news channels on rooms also bit outdated. Surrounding area around hotel absolute nightmare building sites everywhere getting around was horrendous "