Guarumal Holidays from £872

Its not a 5 star hotel, but great for the price. I received so much assistance from the front desk staff, the gate guard, and the servers. Amazing staff that made this visit exceptional. The staff turned it into a five-star visit.

Fabulous stay in a wonderful location. The staff are truly top-notch. Attentive and friendly. Every request was answered with “Of course, with pleasure!”. Food was excellent. Morning coffee with steamed milk delivered to our room early morning so we could sip and watch the sunrise from our balcony. A variety of on-site tours are included. The guides are excellent. Special shout-out to Sandra for finding the small Red-eyed tree frogs during the night tour. Scarlet macaws flying all over the lodge, monkeys everywhere, all sorts of beautiful birds and interesting critters right outside your room. The grounds and views are beautiful. Hike to a waterfall within ten minutes. Pool is nice too. They will take you down to the secluded beach and set you up with chairs and cooler. The beach is beautiful but very rocky. We had the Matapalo suite. Very nice though close to the entrance and main road so the intermittent traffic noise was a minus. We had a small issue with a large wandering spider and then a bark scorpion getting into our bathroom (each just once) but they responded within 3-4 minutes both times. They installed a door sweep on the bathroom door within hours to prevent them entering the bedroom- very speedy response. The view was outstanding however. Overall Lapa Rios is an outstanding lodge with wonderful staff, and I cannot recommend it enough. Five stars.

This was a great hotel for our stay in San Jose. The staff were friendly, accommodating, and always ready to help. Check in was smooth and efficient, our room was fine, and we enjoyed using the pool (although it is cold) and the onsite restaurant.

The door locks are outdated and we were locked out and needed to reset the keys at the front desk. The facility was nice overall, but not updated compared to our prior hotel. The picture of the front of the hotel in Expedia does not reflect the actual look. The swimming pool area is very nice. Breakfast excellent!

It was a really nice property with gated parking, nice outside seating and a great pizza restaurant. The staff was wonderful and very helpful.