Santa Rosa National Park

This is such a beautiful resort. The room was spotless, and we had everything we needed for a wonderful stay. What truly made this vacation special was the connection we made with the staff, especially Lizandro at one of the outdoor bars. From our very first interaction, Lizandro took the time to get to know our preferences and would create personalized drinks he thought we would enjoy. He was always attentive, greeted us with a smile, and consistently provided exceptional service. Whenever we visited the bar, we knew exactly who to look for because he always made us feel welcome and taken care of. We truly appreciated the effort and care he put into making our experience memorable. We look forward to coming back and hope to see him and his crew by the pool again on our next visit!

The rooms are old and outdated. Staff are good. BUT can be unhelpful, need to take this opportunity to perhaps provide more training in costumer service

Great location! But apart from the location, the experience of the hotel doesn’t match the premium price it charges. We don’t recommend it and won’t go back.