Title: Guangzhou Phoenix City Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1103301&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Guangzhou Phoenix City Hotel Travelers relax in both indoor and outdoor pools at this Eastern Suburbs Park hotel, where massage treatments and facials provide perfect rejuvenation ## Photo gallery for Guangzhou Phoenix City Hotel ![Exterior - Guangzhou Phoenix City Hotel (Guangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/509dc0f7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Garden - Guangzhou Phoenix City Hotel (Guangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/19d32dfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe room | Pillow-top beds, free minibar items, desk, blackout curtains - Guangzhou Phoenix City Hotel (Guangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/30ee8015.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast served - Guangzhou Phoenix City Hotel (Guangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/ee22fd79.jpg?impolicy=resizecrop&rw=297&ra=fit) ![37-inch LCD TV with satellite channels, TV - Guangzhou Phoenix City Hotel (Guangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/8ff6414d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guangzhou Phoenix City Hotel welcomes families with a poolside bar and three distinct restaurants. Guests love the free WiFi that keeps them connected. The property has earned enthusiastic reviews for its comfortable, resort-like atmosphere. ## Reviews 7.6 Good ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan 5 - Jan 6](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 6 - Jan 7](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 9 - Jan 11](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=1103301&PinnedHotelID=1103301&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 25 of 25 rooms ### View all photos for Queen Room With Garden View ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/185dbd24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room With Garden View - Sleeps 2 ### View all photos for Executive Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/c700f9fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room ### Highlights Garden Balcony or patio Separate sitting area Individually decorated Air conditioning Fridge Minibar (some free items) HDTV - 603 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Deluxe Suite ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/b724633f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Garden Balcony or patio Separate sitting area Air conditioning Fridge Minibar (some free items) HDTV Blackout curtains - 1022 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Commercial Suite ![Commercial Suite | Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/9d9845a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Commercial Suite ### Highlights Garden Balcony or patio Separate sitting area Air conditioning Fridge Minibar (some free items) HDTV Pillow-top bed - 947 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Royal Suite ![Lobby](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/421313ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Suite - Sleeps 3 ### View all photos for Executive Suite ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/6fd8dabe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - Sleeps 3 ### View all photos for Super Wings Kuya Family Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/f3cb5f73.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Super Wings Kuya Family Room - Sleeps 2 ### View all photos for 2-bed Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/fa6444eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-bed Room - Sleeps 2 ### View all photos for Queen Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/185dbd24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room - Sleeps 2 ### Superior Queen Room ### Highlights Garden Balcony or patio Separate sitting area Air conditioning Fridge Minibar (some free items) HDTV Blackout curtains - Sleeps 3 - 1 King Bed ### View all photos for Executive Queen Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/185dbd24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ### View all photos for Executive Twin Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/792c8380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room - Sleeps 2 ### View all photos for Queen Room With Lake View ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/e86dc71d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room With Lake View - Sleeps 2 ### View all photos for 2-bed Room With Lake View ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/792c8380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-bed Room With Lake View - Sleeps 2 ### View all photos for 2-bed Room With Garden View ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/fa6444eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2-bed Room With Garden View - Sleeps 2 ### View all photos for Superior Twin Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/c700f9fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Garden Balcony or patio Separate sitting area Air conditioning Fridge Minibar (some free items) HDTV Pillow-top bed - 452 sq ft - 1 bedroom - Sleeps 3 - 2 Large Single Beds ### View all photos for Deluxe room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/dd0d2772.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe room ### Highlights Garden Balcony or patio Separate sitting area Air conditioning Fridge Minibar (some free items) HDTV Blackout curtains - 452 sq ft - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Octonauts Family Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/0be5d700.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Octonauts Family Room - Sleeps 2 ### View all photos for Business Queen Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/185dbd24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Queen Room - Sleeps 2 ### View all photos for Parent-child Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/faa59085.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Parent-child Room - Sleeps 2 ### View all photos for Honeymoon Suite ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/a84f58b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Honeymoon Suite - Sleeps 2 ### View all photos for Deluxe Suite ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/6b4a7a79.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ### View all photos for Superior Suite ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/f43e0da0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite - Sleeps 2 ### View all photos for Emerald City Twin Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/792c8380.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Emerald City Twin Room - Sleeps 2 ### View all photos for Zhu Zhu Xia Cool Sprout Twin Room ![Pillow-top beds, free minibar items, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1110000/1103400/1103301/b6ed2d7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zhu Zhu Xia Cool Sprout Twin Room - Sleeps 2 ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/930000/921100/921059/92b8aca5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Dongguan Hotel Dongguan - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 207 reviews £68 includes taxes & fees 9 Jan - 10 Jan [](https://www.expedia.co.uk/Guangzhou-Hotels-Sheraton-Dongguan-Hotel.h921059.Hotel-Information?chkin=2026-1-9&chkout=2026-1-10&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=85d14cd5-3a82-4727-b355-de01ea84bd77&top_cur=GBP) Ad ![Exterior](https://d3dxmyo690fcqb.cloudfront.net/imageRepo/3/0/198/648/652/Mxi4NylrU0uL9qkqbNY9g_living_room_O.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Dongguan Marriott Hotel Dongguan City Center - 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Pet-friendly - Free Wi-Fi - Air-conditioning - Parking available £1,037 includes taxes & fees 6 Jan - 7 Jan [](https://www.expedia.co.uk/Guangzhou-Hotels-Xilaideng-Guangzhou-Service-Apartment.h121041768.Hotel-Information?chkin=2026-1-6&chkout=2026-1-7&rm1=a2®ionId=771&destination=Guangzhou (and vicinity)&destType=MARKET&latLong=23.13373,113.266189&searchId=85d14cd5-3a82-4727-b355-de01ea84bd77&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuangzhou-Hotels-Guangzhou-Phoenix-City-Hotel.h1103301.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuangzhou-Hotels-Guangzhou-Phoenix-City-Hotel.h1103301.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C23.13674%2C113.57183&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NkbXofVGFJGthYfPhyf-vR0NLqk=) Phoenix City, Xintang Section, Guangyuan East Road, Guangzhou, Guangdong, 511340 #### What's nearby - Danshuikeng Scenic Area \- 7 min drive \- 4.3 miles - Longtou Mountain Forest Park \- 9 min drive \- 6.0 miles - Eastern Suburbs Park \- 11 min drive \- 6.4 miles - Baoneng Guangzhou International Sports and Performing Arts Center \- 11 min drive \- 9.9 miles - Guangzhou Junming Happy World \- 12 min drive \- 6.3 miles #### Getting around - Xintangnan Station - 11 min drive - Guangzhou East Railway Station - 18 min drive - Baiyun International Airport (CAN) - 55 min drive #### Restaurants - ‪品味东江·客家菜·河海鲜(新塘店) - ‬6 min drive - ‪The Market Cafe - ‬7 min drive - ‪McDonald’s (麦当劳) - ‬15 min walk - ‪星巴克 - ‬13 min walk - ‪McDonald's (麦当劳) - ‬6 min drive ## About this property ### Guangzhou Phoenix City Hotel Family-friendly hotel near Eastern Suburbs Park A poolside bar, a corner/local shop and a free manager's reception are just a few of the amenities provided at Guangzhou Phoenix City Hotel. Treat yourself to a facial, a body treatment or a massage at the on-site spa. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a terrace and shopping on-site. Additional perks include: - 2 outdoor pools and an indoor pool, along with pool umbrellas - Free self-parking and extended parking - Limo/town car service, buffet breakfast (surcharge) and bike hire - An outdoor tennis court, motorhome/coach/lorry parking and express check-in Room features All 573 rooms have comforts, such as 24-hour room service and air conditioning, as well as thoughtful touches, such as separate sitting areas and bathrobes. Extra conveniences in all rooms include: - Bathrooms with rainfall showers and separate baths/showers - 37-inch HDTVs with satellite channels - Private gardens, separate sitting areas and fridges ## Similar properties ![Classic Single Room | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/10000000/9750000/9749600/9749588/1f405bbc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Junluxe Hotel Guangzhou Zengcheng Zengcheng - Pool - Spa - Kids’ pool - Parking included 9.4 Exceptional 30 reviews £52 includes taxes & fees 6 Jan - 7 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=9749588&PinnedHotelID=9749588&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/17000000/16830000/16823000/16822954/57b58b0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wanda Realm Guangzhou Zengcheng Zengcheng - Pool - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 21 reviews £38 includes taxes & fees 11 Jan - 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21 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=45038007&PinnedHotelID=45038007&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8830000/8827300/8827280/a96f8598.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Airport Guangzhou by IHG Huadu District - Pool - Spa - Free airport shuttle - Parking included 8.6 Excellent 175 reviews £47 includes taxes & fees 10 Jan - 11 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-10&endDate=2026-01-11&selected=8827280&PinnedHotelID=8827280&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Return airport shuttle (surcharge) from 6 AM to 10:30 PM at scheduled times and on request - Free area shuttle up to 1 km - Limo/town car service - Free extended parking on site - RV/bus/lorry parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 108 for adults and CNY 54 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar - Coffee and tea in common areas - Free manager's reception ### Restaurants on site - Chinese Restaurant - Japanese Restaurant - No.99 Bar - Vienna Restaurant ### Things to do - 2 outdoor pools - Bicycle rentals - Billiards/pool table - Children's club - Children's pool - Full-service spa - Health club - Hot tub - Indoor pool - Outdoor tennis court - Piano - Playground - Sauna - Shopping - Steam room ### Family friendly - 2 outdoor pools - Children's club (surcharge) - Children's pool - Children's toys - Free area shuttle - Grocery/convenience store - In-room refrigerator - Indoor pool - Laundry facilities - Playground - Supervised activities for children (surcharge) ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference centre (3,003 square foot of space) - Meeting rooms ### Outdoors - Barbecue grill - Garden - In the mountains - On a lake - Picnic area - Pool umbrellas - Terrace ### Full-service spa - Facials - In-room massages - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 6 floors - Baroque architecture - Built in 2003 - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Pillowtop mattress ### Bathroom - Bidet - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 37-inch LCD TV with cable/satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Free minibar (limited items) - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Phone - Separate sitting area ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Late check-in subject to availability Express check-in available Minimum check-in age - 18 ### Check-out Check-out before 2 PM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools The check-in location for Apartment - Exterior unit differs from the property location. Hotel features a shuttle from the main building to apartment building. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 200 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 108 for adults and from CNY 54 for children - Airport shuttle fee: CNY 500 per vehicle (one-way) - Rollaway bed fee: CNY 200 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Guangzhou Phoenix City Guangzhou Phoenix City Hotel Phoenix City Guangzhou Guangzhou Phoenix City Guangzhou Phoenix City Hotel Hotel Guangzhou Phoenix City Hotel Guangzhou Guangzhou Phoenix City Hotel Hotel Guangzhou ## Frequently asked questions ### Does Guangzhou Phoenix City Hotel have a pool? ### Is Guangzhou Phoenix City Hotel pet-friendly? ### How much is parking at Guangzhou Phoenix City Hotel? ### What time is check-in at Guangzhou Phoenix City Hotel? ### What time is check-out at Guangzhou Phoenix City Hotel? ### Does Guangzhou Phoenix City Hotel provide a shuttle to the airport? ### Where is Guangzhou Phoenix City Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Guangzhou Phoenix City Hotel Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.2 Location ### 7.4 Staff & service ### 8.6 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 19 8 - Good 32 6 - Okay 18 4 - Poor 5 2 - Terrible 3 ## Reviews ### 8/10 Good #### odera 25 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was really nice, the property, its staff, breakfast etc all really nice. The kitchen closes -- and not 24hrs, so that was sometimes difficult, not getting food later in the day. ##### odera Stayed 6 nights in Apr 2024 ### 8/10 Good #### Jon 30 Aug 2024 Liked: Cleanliness, staff & service, amenities Das Hotel könnte in Teilen eine Renovierung vertragen. Wenig englisch sprechendes Personal aber das gesamte Personal war äußerst freundlich und liebenswürdig. Die Zimmer sind leider etwas hellhörig und die Verkehrsanbindung ist schwierig, zumindest wenn man kein chinesisch kann aber insgesamt hatten wir einen sehr angenehmen Aufenthalt. ##### Jon Stayed 13 nights in Aug 2024 ### 10/10 Excellent #### Diego 24 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### viagem a caton fair muito bom o hotel e excellente café da manha. voltaria com certeza. ##### Diego Stayed 5 nights in Apr 2024 ### 8/10 Good #### Verified traveller 16 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good hotel Try to get the lake view ##### Verified traveller Stayed 1 night in Nov 2020 ### 8/10 Good #### Verified traveller 6 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### 普普通通 位置離市區很遠，設備比較老舊，健身房的設備都生鏽了...但是離上班地點近，房間也還ok ##### Verified traveller Stayed 5 nights in Jun 2019 ### 10/10 Excellent #### JIN 25 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很大的房间,床很舒服 房间很大 ##### JIN Stayed 1 night in May 2019 ### 10/10 Excellent #### Elias 28 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bien .. lo unico restaurante general tardo muchisimo la comida ##### Elias Stayed 4 nights in Apr 2019 ### 6/10 Okay #### Verified traveller 24 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### 泊まる時期に気をつけて ホテル自体はリゾート形式で素晴らしい環境であったが、端午節&父の日でなのか中国人ファミリーが多かった。 とにかく騒がしかった。 ![](https://a.travel-assets.com/ugc/hotel-reviews/s860-p6656f580-7789-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s927-p6547cf70-7789-11e8-9e2f-02427cbe7472-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Janice 30 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Definitely recommend I have stayed here 4 times in the last 3 years and every time has been great. It is very clean, the staff is very attentive, despite the language difference and the breakfast buffet is excellent. A wonderful value for the money, for sure. ##### Janice Stayed 5 nights in Jan 2018 ### 8/10 Good #### ミユキ, 名古屋 25 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 日本語スタッフの対応が良い 平均して年齢的にも若いスタッフですが、一生懸命に対応してくれて、気分も良く英語も通じない国でいろいろ助かりました。裁縫道具や、アイロンを貸し出したり、生活面でいろいろ質問しましたが、全て丁寧に対応してくれました。こういうスタッフには、手当を割り増しにして、長く勤められる待遇にしてほしいです。 ##### ミユキ Stayed 2 nights in Nov 2017 ### 6/10 Okay #### LORI A 5 Jul 2017 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Cannot recommend Although we arrived very late, the staff was pleasant! However, they told us nothing about where the buffet was located and we missed it. The tap water I used just to brush my teeth made me terribly sick with stomach cramping, dry heaves, sweating and diarrhea. Our room was not clean. The bathroom walls were dirty with some substance, the tea cup had unknown brown liquid in it. There was water in the tea kettle. I would not recommend this hotel or stay there again. ##### LORI A Stayed 1 night in Jun 2017 ### 8/10 Good #### Luis 2 May 2017 Liked: Cleanliness, property conditions & facilities, room comfort #### Knock Your Expectations Half a Notch Whatever expectations you have, take then down about half a notch. The hotel is good, but left me wanting. The rooms look somewhat tired and the decor is outdated. The hallways are dark and sad. Also, I had a couple of negative run-ins with service staff that left a sour taste in my mouth. Plus, the hotel is really far away from anything interesting. Adequate seems to be the only word that comes to mind. WiFi was strong; no cable channels (they said they canceled their subscription but didn't update their information); coffee apparently is NOT included in a deluxe room; breakfast was ordinary and most items were cold; good looking pools but they open at 3pm. Just nothing too glamorous for all the boasting. ##### Luis ### 10/10 Excellent #### Ken 21 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Value for money Generally very good for the price. Location suited our requirements. ##### Ken ### 8/10 Good #### Verified traveller 7 Apr 2017 Liked: Cleanliness, room comfort ロビーには豪華な壁画があり、ヨーロッパを感じさせる空間です。 只、フロントが狭く、すぐに混雑してチェックイン、チェックアウトに時間が掛かったのが難点です。 ##### Verified traveller ### 6/10 Okay #### koji 22 Jan 2017 Liked: Cleanliness, room comfort #### ホテル手配のタクシーにボラれた シティホテルではなくリゾートホテルです。敷地が広く周辺の店、レストランへの移動が面倒くさい。ホテルのレストランは9時で終わっていたので、売店でカップヌードル購入。最悪なのはホテルに頼んだタクシーにボラれたこと。空港まで行って540元(普通は160元)、レシートの印字距離は150km違法改造メーターだったが言葉が通じず泣く泣く支払い。挙句に200元払わないとトランクを開けてくれずこれも支払った。せめて信用のあるタクシーを手配いただきたい。 ##### koji ### 6/10 Okay #### Erik W C 7 Dec 2016 Liked: Cleanliness, staff & service, room comfort #### 尚算滿意 畧為陳舊，整體設施及價格也算滿意 ##### Erik W C ### 8/10 Good #### YOSHIHIRO 23 Sept 2016 Liked: Room comfort #### ジャスコやサイゼリアが近くにある郊外のホテルです。 一番安い部屋を予約したのですが、最初に通された部屋は通常使われていないと思われる汚い部屋でした。 通常の価格を考えても不釣合いな汚い部屋でした。Hotel.comに連絡しホテルにも直接交渉してやっと替えて貰った部屋は非常に綺麗な部屋でした。結果として良い滞在でしたが、もし他の方が滞在する場合同じ様に対応して貰えるのかが心配です。 ![](https://a.travel-assets.com/ugc/hotel-reviews/s1740-p853bb280-818e-11e6-8a11-1efd9bed7faa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### YOSHIHIRO ### 8/10 Good #### Verified traveller 29 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel, far from everything. Customer service is great. Too far from everything, about one hour to the canton fair. rooms are clean, however, because of the strong humidity in the hotel do to the humid weather, I recommend you book an executive room to have access to the executive lounge, It has Windows that you can open to vent the room it helps with the strong humidity smell. ##### Verified traveller ### 8/10 Good #### Verified traveller 25 Apr 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent place to stay. Very Clean. Nice western food restaurant. Very kind staff although, asides from a few staff members, little English is spoken. Highly recommended. ##### Verified traveller ### 6/10 Okay #### yuxin, GuangZhou 7 Apr 2016 Liked: Cleanliness Disliked: Staff & service #### 服务有待提高 订好了房交完了钱到酒店被告知找不到订单，让客人等了半个多小时，答复是预订系统有问题，没了。那我的客人的时间呢？道歉呢？推给系统问题然后就没了？电话沟通时候前台说可以让我们给多点押金先安排入住，但是挂电话我朋友说酒店没跟她们说这个解决方案，让他们继续等待，呵呵。 ##### yuxin ### 8/10 Good #### ada, hk 22 Feb 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間尚算大,光線充足,而且有個露台,感覺很悠閒。清潔衛生不錯,房間沒有異味。但早餐食物一般,入住酒店時辦手續稍慢,希望下次會改善。 ##### ada ### 8/10 Good #### Verified traveller 9 Jan 2016 Liked: Cleanliness, room comfort #### Poor breakfast The only adverse comment is the breakfast. Actually, they did not have any food left by 9:30am, i.e. half an hour before the breakfast closing time of 10:00am. ##### Verified traveller ### 6/10 Okay #### Roger, Los Angeles 20 Oct 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel bad location I wish this hotel was different location. It takes one hour for shuttle to go to station or exhibition center. Taxi guys will rip you at night to go to this hotel with 4X price. Virtually nothing else exists within walking distance of this hotel. ##### Roger ### 10/10 Excellent #### Verified traveller 3 Nov 2014 Liked: Staff & service, property conditions & facilities, room comfort #### otimo o hotel e otimo maravilhoso com otimo serviço . ##### Verified traveller ### 6/10 Okay #### Verified traveller 28 Oct 2014 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### Employees needs speak English Employees needs speak English This is a international hotel but the associated only speaks chimes. 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