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Crowne Plaza Guangzhou City Centre by IHG

5.0 star property
Luxury hotel connected to a shopping centre in Guangzhou with 2 restaurants

Choose dates to view prices

Photo gallery for Crowne Plaza Guangzhou City Centre by IHG

Outdoor pool
Bar (on property)
Exterior
1 bedroom, hypo-allergenic bedding, down duvets, minibar
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
The current price is £71
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1163 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 2 Single Beds, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Club lounge access, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Suite, 1 Bedroom, Club lounge access | Living area | 42-inch flat-screen TV with satellite channels, TV, iPod dock

Suite, 1 Bedroom, Club lounge access

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Club lounge access, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 1 Bedroom, Kitchen (Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Suite, 2 Bedrooms, Kitchen (Dining)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 1163 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Club lounge access, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, Club lounge access, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 1 King Bed, Club lounge access, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Upgraded)

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room (Upgraded)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 twin beds standard

1 bedroom, hypo-allergenic bedding, down duvets, minibar

2 twin beds standard

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, City View (Kids Theme)

Junior Suite, 1 King Bed, City View (Kids Theme) | 1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, 1 King Bed, City View (Kids Theme)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Junior Suite, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, down duvets, minibar

Premium Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 Single Bed

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About the area

Map
339 Huanshi Road East, Yuexiu District, Guangzhou, Guangdong, 510098

What's nearby

  • Yuexiu Park - 2 min drive - 1.1 miles
  • Guangdong Provincial Museum - 2 min drive - 1.5 miles
  • Guangzhou Zoo - 3 min drive - 1.5 miles
  • Beijing Road Pedestrian Street - 3 min drive - 1.7 miles
  • Haizhu Wholesale Market - 5 min drive - 3.0 miles

Getting around

  • Taojin Station - 2 min walk
  • Guangzhou Railway Station - 12 min drive
  • Baiyun International Airport (CAN) - 44 min drive

Restaurants

  • ‪麦当劳 - ‬1 min walk
  • ‪莲花园法式越南料理 - ‬4 min walk
  • ‪喜爱轩酒楼 - ‬1 min walk
  • ‪莉莉玛莲 - ‬1 min walk
  • ‪王品台塑牛排 - ‬1 min walk

About this property

Crowne Plaza Guangzhou City Centre by IHG

Luxury family-friendly hotel near Beijing Road Pedestrian Street
Take advantage of a corner/local shop, a terrace and shopping on-site at Crowne Plaza Guangzhou City Centre by IHG. For some rest and relaxation, visit the sauna. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and Chinese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and an outdoor tennis court
  • An electric car charging station, multilingual staff and a lift
Room features
All 460 rooms feature comforts, such as 24-hour room service and pillow menus, as well as perks, such as laptop-friendly workspaces and air conditioning.
More amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with deep-soaking baths and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, free infant beds and coffee/tea makers

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Free covered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 90.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Baiyuelou
  • Fresh
  • Lobby Bar

Things to do

  • 24-hour gym
  • Free children's club
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 63 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Reserved rooms are held until 6 PM.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 312.5 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 181 for adults and from CNY 90.5 for children
  • Airport shuttle fee: CNY 665 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 312.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Guangzhou City Centre
Crowne Plaza Hotel Guangzhou City Centre
Guangzhou City Centre Crowne Plaza
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Crowne Plaza Guangzhou City Centre Hotel
Hotel Crowne Plaza Guangzhou City Centre Guangzhou
Guangzhou Crowne Plaza Guangzhou City Centre Hotel
Hotel Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre Guangzhou
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Guangzhou City

Frequently asked questions

Does Crowne Plaza Guangzhou City Centre by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM to 10:30 PM.

How much does it cost to stay at Crowne Plaza Guangzhou City Centre by IHG?

As of 28 Jun 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Guangzhou City Centre by IHG on 6 Jul 2025 start from £70.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Guangzhou City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Guangzhou City Centre by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Guangzhou City Centre by IHG?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Guangzhou City Centre by IHG?

Checkout is at noon.

Does Crowne Plaza Guangzhou City Centre by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of CNY 665 per vehicle applies.

Where is Crowne Plaza Guangzhou City Centre by IHG located?

This family-friendly Guangzhou hotel is located in the business district, within 1 mi (2 km) of Guangzhou Friendship Store, China Plaza and Huanghuagang Park. Beijing Road Pedestrian Street is 1.8 mi (2.9 km) away. Taojin Station is only a 2-minute walk and Ouzhuang Station is 12 minutes.

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Crowne Plaza Guangzhou City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 491 reviews
Rating 8 - Good. 176 out of 491 reviews
Rating 6 - Okay. 41 out of 491 reviews
Rating 4 - Poor. 11 out of 491 reviews
Rating 2 - Terrible. 13 out of 491 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bakil saleh mohammad

The place is good thanks to charaf help me
Stayed 5 nights in Jun 2025

10/10 Excellent

deepak

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Jun 2025

8/10 Good

Rafic

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general
Stayed 9 nights in Jan 2024

6/10 Okay

Dean

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great hotel, great staff, but its the smell, the entire place reaks of strong and cheap perfume, the elevators, the corridors, everywhere, it makes the eyes water. After staying here 3 times its only getting worse, so I cant bring myself to stay here anymore. Its a shame, really.
Stayed 4 nights in May 2025

10/10 Excellent

Tetiwe

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and friendly staff
Stayed 3 nights in Aug 2024

8/10 Good

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in Jun 2023

8/10 Good

LI

Liked: Cleanliness, staff & service, amenities
Very good services and friendly. Nice view but renovations needed for the rooms.
Stayed 9 nights in Oct 2024

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 1 night in Aug 2023

8/10 Good

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, near to good restaurants for those who are looking for Halal and muslim food, price is convenient and staff speaks good English
Stayed 6 nights in Mar 2024

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for everything specifically for middleastern people they have very good restaurants around like sadda restaurant.
Stayed 3 nights in Jul 2023

10/10 Excellent

cathy

Liked: Cleanliness, amenities, property conditions & facilities
Very happy stay. Will comeback for sure.

6/10 Okay

Teck Chai

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel ia old and run down
Stayed 1 night in Jun 2024

10/10 Excellent

Cheuk Na

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and reasonable price. Convenience location, highly recommended.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sivanandan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 9 nights in Sep 2024

10/10 Excellent

Aws

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Room is very big and clean Everything was perfect Breakfast need more international food
Stayed 5 nights in Mar 2023

10/10 Excellent

Mr Datta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

I guess undoubtedly excellent memories, ticked all the boxes . Specially reception staff was fantastic ,they went out of the way to help. Very rarely i experienced. I lost my luggage in taxi but they managed to trace very easily.rooms were cleaned properly, everything was perfect
Stayed 5 nights in Sep 2024

4/10 Poor

ray

Liked: Staff & service
Was assigned to smoking floor and the smell is really bad. Changed room to non smoking floor instead
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, amenities
Disliked: Staff & service
The staff is not as friendly. But, overall experience is good.
Stayed 7 nights in Feb 2024

8/10 Good

MELO DE AYBAR

A
Stayed 18 nights in Apr 2023

8/10 Good

PEI-CHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they can improve the cleaning
Stayed 5 nights in Apr 2023

2/10 Terrible

Nitin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no way this can be a 5 starer. Check it for urself. The best i would give is a 3 star. Its old, studf in room are damaged, stinks old carpet.
Stayed 1 night in Jul 2024

8/10 Good

Ming Fai Ivan

Liked: Cleanliness, staff & service, room comfort

Good location but services need to improve.

The hotel room were clean and big. The staff was polite and helpful. Unfortunately. I was disappointed with the following: 1. nobody guided to the seats during the breakfast time in the restaurant, we need to find for seating area by ourselves; 2. I stay in 48 floors but there still have smell of smoking in the corridor;
Stayed 2 nights in Dec 2023

2/10 Terrible

Janesh Harish

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not the best in town

The hotel is very very old. It urgently requires mass renovations if they want to keep up with other establishments. Yes the location of the hotel is in a prime area but so are many other hotel. The elevators are few and you have to wait for a long time to get into one. The carpets in the room are old and smelly. The bathtubs have cracks. The breakfast options are limited. I stayed at this same hotel 10 years ago and it was amazing but it has deteriorated ever since. I do want to acknowledge the work of the guest relations manager. A gentlemen from Ecuador who was very good.
Stayed 7 nights in Aug 2023

10/10 Excellent

Alemnesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

Rizvy

Stayed 5 nights in Apr 2025